RPA Business Plan 2012-13 final .pdf - The Rural Payments Agency ...
RPA Business Plan 2012-13 final .pdf - The Rural Payments Agency ...
RPA Business Plan 2012-13 final .pdf - The Rural Payments Agency ...
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Contents<br />
Foreword by the Chief Executive Officer 2<br />
Executive summary 3<br />
Our purpose 5<br />
Our strategic goals and priorities 5<br />
Improving our performance for our customers and the taxpayer in <strong>2012</strong>/<strong>13</strong> 5<br />
Improving our future: Year one of our Five Year <strong>Plan</strong>:<br />
What will we deliver in <strong>2012</strong>/<strong>13</strong> 7<br />
Our stakeholders 9<br />
Governance 9<br />
Risk management 9<br />
Better regulation 10<br />
Big society and localism 11<br />
Joint working and service delivery reform 12<br />
Sustainable development <strong>13</strong><br />
Annex A – Financial information 14<br />
Annex B – Governance 18<br />
Annex C – Overview of <strong>RPA</strong> governance structure 20<br />
Annex D – Potential new activity 21<br />
Annex E – How to contact us 22
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