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WRN WINTER 2015 (WEB)

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Hapa Izakaya has seven locations in Canada.<br />

SPRING MENU<br />

Courtesy of Shutterstock<br />

WORDS: Carly Peters<br />

determination to avoid joining the forest<br />

industry; a subsequent stint as a hotel bellhop<br />

while in university (“where I discovered<br />

I loved interacting with the public,”<br />

he says); and a strong desire to explore his<br />

heritage, which ultimately caused him to<br />

relocate to Tokyo in the 1990s.<br />

Employment first as a lumber salesman<br />

and then as a broker made Justin financially<br />

well off but emotionally unsatisfied.<br />

Frequenting izakayas with friends helped<br />

him soothe his frustrations, and by the<br />

time he met Lea in 2001, a notion of what<br />

to do with the rest of his life was rapidly<br />

taking shape. “That year I quit trading<br />

and became an apprentice at different izakayas<br />

in Tokyo, doing everything from<br />

dishwashing to clean-up,” he says. “It was<br />

exhausting. Every night I collapsed into<br />

bed — and I loved it.”<br />

Returning to B.C. in 2002, Justin and Lea<br />

focused on an area of Robson Street where<br />

LOOK FOR THE UPCOMING<br />

FEATURES IN OUR NEXT ISSUE<br />

SPRING <strong>2015</strong> (Release date: April)<br />

• Provincial Focus: Saskatchewan • Franchise Directory<br />

• Ethnic Foods • Summer Fare Menu • Summer Patio<br />

• Sourcing Local Foods • Pork • Dairy<br />

• Leveraging Your POS • Cleaning<br />

• Cold Beverages: • Beer<br />

Japanese ex-pat residents congregated, and<br />

they knocked on doors to see if anyone was<br />

willing to sell their business. The proprietor<br />

of a deli was eager to move on, so the couple<br />

wrote a cheque, recruited a head chef<br />

they knew in Tokyo, transformed the space<br />

into an authentic izakaya — and the rest is<br />

history. (The restaurant would ultimately<br />

expand to accommodate 220 guests.)<br />

As was the case with subsequent Hapa<br />

Izakaya openings, Justin and Lea didn’t<br />

announce Robson Street with any marketing<br />

strategy — not even a newspaper ad.<br />

“Instead, the ex-pat community flocked to<br />

the establishment, and this encouraged the<br />

greater neighbourhood to check out what<br />

was going on,” says Justin. “To this day,<br />

this is the pattern — along with<br />

great newspaper reviews — that<br />

makes our venues a success.”<br />

Unsurprisingly, Justin and Lea<br />

have no marketing specialists on<br />

staff, nor do they have a five-year<br />

plan. But with an eight- and a 10-year-old<br />

daughter vying for attention, they do<br />

have an idea of where they ultimately<br />

want to take their brand. “It would be<br />

great if we still owned a few venues in 10<br />

years but maybe franchised out several<br />

dozen operations,” says Justin. “That<br />

would give us more time for a family life.”<br />

In the meantime, the couple are committed<br />

to the long hours. Surveying his<br />

loud, busy Coal Harbour eatery, Justin<br />

smiles. “All kinds of guests are coming<br />

through our doors, and we honestly love<br />

showing them a good time,” he says. “I<br />

always wondered what an ex-pat like me<br />

could possibly do with intimate knowledge<br />

of two cultures — and now I know.”<br />

<strong>WRN</strong><br />

If you’re a fashion designer you’re always looking at least one season ahead,<br />

and anticipating trends to be top of customers’ minds. So too should Western<br />

Canadian chefs. Gluten-free, comfort foods, small plates, and food pairings<br />

all appear to be making their way on to spring restaurant “runways.” And<br />

while these aren’t necessarily new trends, it’s the twists restaurants can take on<br />

them that will have customers drooling over their menu design.<br />

According to NPD, growth is expected to be minimal (one per cent yearly)<br />

until 2020, so taking share is how operators will grow, states Christina Miniota,<br />

Maple Leaf Foods, marketing manager - foodservice, branded sliced meats,<br />

deli piece, ham & sp meats.<br />

“As the market becomes more and more about taking share, restaurants need<br />

to have a point of difference and a focus on quality to encourage loyalty,” she<br />

explains, adding Maple Leaf Foodservice is available to be a strategic partner<br />

to help operators stand out from the crowd, and to assist with any menu<br />

revamps through the help of Corporate Chef James Keppy.<br />

The hottest trend of 2014 according to<br />

Restaurant Canada’s 2014 Chef Survey was<br />

gluten-free, an option that only seems to be<br />

growing. In Q1 <strong>2015</strong>, Maple Leaf Foodservice<br />

will be launching a gluten-free, raised-without-antibiotics<br />

breakfast sausage.<br />

“The market is seeing the value in differentiating<br />

at breakfast with better-for-you<br />

options. This product helps operators create a<br />

point of difference,” says Miniota, adding they<br />

Keeping an eye on<br />

trends but differentiating<br />

with a twist keeps menus<br />

fresh this spring.<br />

will also be launching a Jalapeno Three-Cheese Smokie Sausage, Natural<br />

Roller Grill Hot Dog, and Fully-Cooked Skinless Seasoned Turkey Links and<br />

Rounds. “Turkey at breakfast has come in the spotlight after the Tim Hortons<br />

turkey sausage sandwich launch and will continue to gain popularity as we see<br />

people looking for pork alternatives.”<br />

A Side of Comfort<br />

According to Restaurant Canada’s 2014 Chef Survey Canadians also continue<br />

to crave classic comfort food, while chefs across the West are always looking<br />

for new, innovative, and versatile products to add to their menu. McCain®<br />

Crispy Potato Rolls, launched in December 2014, is a classic Canadian comfort<br />

food with a modern twist.<br />

Courtesy of Shutterstock<br />

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