Annual Report 2012 - Communify

Transport Services
Communify Transport provides a caring and
compassionate approach whilst linking a client to
appointments, shopping and social activities. Our
workers and volunteers all extend concern for the
overall well-being of a client to ensure their needs
are being met across all services they may require.
In many instances, community transport can be the
only opportunity a person has to connect with other
members of the community. More than just a trip,
our team of drivers provide a friendly connection
for clients. Our drivers are someone who our clients
can look forward to having regular contact with,
if only for a few moments here and there.
After two years of solid growth since the inception
of our Transport program, this year we have
delivered almost 7,000 trips to people in our
community who would otherwise find it difficult
getting to appointments and/or participating in
activities. We are finding an increasing need for
clients to access transport for a range of reasons
and particularly we are noticing an increase in
medical appointment related need. This year, a
move to asking clients to make a small contribution
towards the cost of their trips has allowed us to
maintain and extend a service that was becoming
financially stretched. In January we implemented a
small fee for service based on the distance travelled
by the client and the nature of the transport,
i.e. activity or medical related. By doing this,
we have been able to maintain the employment
of a part-time worker, subsidised taxis and the
provision on taxi vouchers where required.
We continue to benefit enormously from the
assistance of volunteers who help by either
providing group activity transport or individual
medical transport. Approximately 30% of our
transport service is delivered by our team of
committed volunteers.
Towards 2013, Communify’s Transport service
will be looking to extend the reach of our service
to more community members and to more
activities. Getting people to where they need
to be safely, affordably, on time and in comfort
continues to be our priority.
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Communify I together we can