Electronics Review Vol 21 No. 1 - ST Electronics
Electronics Review Vol 21 No. 1 - ST Electronics
Electronics Review Vol 21 No. 1 - ST Electronics
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RE V IE W<br />
Feature:<br />
A Billion Dollar<br />
Company<br />
<strong>Vol</strong>ume <strong>21</strong> <strong>No</strong>. 1 May 2008 MICA(P) 062/09/2007 ISSN 00<strong>21</strong>8-1916<br />
A publication by:
electronics review<br />
<strong>Vol</strong>ume <strong>21</strong> <strong>No</strong>. 1 May 2008<br />
contents<br />
3<br />
4<br />
4<br />
5<br />
6<br />
9<br />
10<br />
12<br />
News<br />
7<br />
8<br />
8<br />
Top 10<br />
<strong>ST</strong> <strong>Electronics</strong> President<br />
bestowed ‘Top Ten Financial and<br />
Intellectual Chinese Personality<br />
for Year 2007’<br />
Most innovative partner<br />
<strong>ST</strong>EE-InfoComm wins Land<br />
Transport Excellence Award<br />
AS9100 certified<br />
<strong>ST</strong>EE-SatComS certified by DNV<br />
to be AS9100 compliant<br />
Operational boost<br />
<strong>ST</strong>EE-InfoComm to install<br />
SuperneT TM ICS <strong>ST</strong>2800 for<br />
Brunei Shell Petroleum<br />
Rail conquests<br />
• Strengthening foothold in<br />
Taiwan<br />
• S$8 million Bangkok Transit<br />
System radio upgrade<br />
contract<br />
<strong>ST</strong> <strong>Electronics</strong> acquires<br />
Anticyp Simulation<br />
Safeguarding ethernet<br />
network in the Middle<br />
East<br />
On regional TV<br />
Channel NewsAsia features<br />
<strong>ST</strong> <strong>Electronics</strong>’ Middle East<br />
businesses<br />
Projects<br />
Footprints across the<br />
globe<br />
Focus on product development<br />
and innovative marketing takes<br />
iDirect to projects around the<br />
world<br />
Temasek Poly goes<br />
wireless<br />
<strong>ST</strong>EE-InfoComm implements<br />
campus-wide wireless network<br />
infrastructure<br />
13<br />
Alert alarm system<br />
<strong>ST</strong> <strong>Electronics</strong>’ solution to<br />
improve living conditions for the<br />
elderly<br />
Feature<br />
16<br />
A billion dollar company<br />
• 2007 Turnover reaches<br />
new high<br />
SA ’08 Highlights<br />
20<br />
22<br />
23<br />
Command on the move<br />
<strong>ST</strong> <strong>Electronics</strong> highlights its<br />
Mobile Command Hub at the<br />
Singapore Airshow 2008<br />
CAAS awards radar systems<br />
maintenance contract to<br />
<strong>ST</strong> <strong>Electronics</strong><br />
VIPs at the show<br />
New Solutions<br />
14<br />
15<br />
24<br />
24<br />
Cost-effective and<br />
resilient<br />
<strong>ST</strong>EE-InfoComm provides<br />
broadband video transmission<br />
solution<br />
Secure critical data<br />
with DigiSAFE DiskCrypt Mobile<br />
<strong>ST</strong> <strong>Electronics</strong> unveils<br />
iAirport<br />
GENiiE VSee launched<br />
Application <strong>No</strong>tes<br />
26<br />
Customer-centric<br />
maintenance process for<br />
UAV surveillance payload<br />
by Marcus Yin and Tan Lay Beng<br />
Events<br />
30<br />
30<br />
30<br />
31<br />
31<br />
32<br />
<strong>ST</strong>EE-SatComS shares<br />
vision at Satellite<br />
Technology Asia ‘08<br />
Infocomm technology<br />
seminars<br />
Celebrating the new year<br />
on a high note<br />
Customer preview of local musical<br />
production “Beauty World”<br />
<strong>ST</strong> <strong>Electronics</strong> and SingTel<br />
signs MOU for collaborations<br />
<strong>ST</strong> <strong>Electronics</strong> President<br />
addresses inaugural IES<br />
seminar<br />
Upcoming events<br />
Literature News<br />
32<br />
Latest brochures and<br />
publications from<br />
<strong>ST</strong> <strong>Electronics</strong><br />
Singapore Technologies <strong>Electronics</strong> Limited<br />
24 Ang Mo Kio St. 65, Singapore 569061<br />
Tel: (65) 6481 8888 Fax: (65) 6482 1079<br />
(Regn <strong>No</strong>. : 196900084E)<br />
www.stee.stengg.com<br />
electronics review is published by Singapore Technologies <strong>Electronics</strong> Limited.<br />
The contents of this publication may not be reproduced without written permission from the Publisher.<br />
Design, Editorial Consultant: Izess Pte Ltd www.izess.com.sg . Printer: Innotech Communications Pte Ltd<br />
2 electronics review
news<br />
Top 10<br />
<strong>ST</strong> <strong>Electronics</strong> President bestowed<br />
‘Top Ten Financial and Intellectual Chinese Personality for Year 2007’<br />
2007 中 华 十 大 财 智 人 物<br />
Mr Seah Moon Ming, President of <strong>ST</strong> <strong>Electronics</strong>,<br />
was awarded the “Top Ten Financial and Intellectual<br />
Chinese Personality for Year 2007” on 15 December 2007.<br />
Organised by several academic institutions and media in<br />
China, this prestigious award recognises distinguished<br />
Chinese nationals and overseas Chinese who have made<br />
exceptional contributions in their respective international<br />
economic, social and business arenas.<br />
<strong>ST</strong> <strong>Electronics</strong>, led by Mr Seah, has developed various<br />
systems and solutions in the areas of intelligent<br />
transportation, e-government, satellite communications<br />
and interactive digital media. These solutions have been<br />
adopted worldwide to help address demands in modern<br />
cities for efficient transport, governance, security and<br />
communication. In China, for example, <strong>ST</strong> <strong>Electronics</strong><br />
has implemented electronic systems for intelligent<br />
building management, traffic monitoring, emergency<br />
response, mass rapid transit (MRT) successfully in<br />
various cities. With these solutions, <strong>ST</strong> <strong>Electronics</strong><br />
therefore is able to contribute directly towards<br />
improving the daily lives of the public at large.<br />
“Receiving this honour has been a tremendous prestige<br />
for me and <strong>ST</strong> <strong>Electronics</strong>. I believe that ‘with knowledge<br />
and wisdom, come success and wealth’. My team and<br />
I will strive to enhance our solutions and services for<br />
our customers and in turn further contribute towards<br />
economic and social developments,” said Mr Seah in<br />
accepting the award.<br />
volume <strong>21</strong> no. 1 3
news<br />
Most Innovative Partner<br />
<strong>ST</strong>EE-InfoComm wins Land Transport Excellence Award<br />
<strong>ST</strong> <strong>Electronics</strong> (Info-Comm Systems) [<strong>ST</strong>EE-InfoComm]<br />
was awarded the inaugural Land Transport Excellence<br />
Awards 2008 in the ‘Most Innovative Partner (Technology)’<br />
category. This award was presented by the Land Transport<br />
Authority (LTA) in recognition of <strong>ST</strong>EE-InfoComm’s<br />
effort in developing i-Transport, which contributed<br />
towards Singapore’s endeavour in achieving a worldclass<br />
transportation system.<br />
On 18 March 2008, many industry partners and individuals<br />
attended a prestigious award presentation ceremony<br />
held at the Ritz Carlton Hotel. The event was graced by<br />
Mr Raymond Lim, Minister for Transport, who presented<br />
the award to Mr Lau Thiam Beng, President of <strong>ST</strong>EE-<br />
InfoComm. <strong>ST</strong>EE-InfoComm is honoured to receive<br />
this award for its innovative contributions towards<br />
Singapore’s land transport development. Winning the<br />
award has also reinforced its status as a world-class<br />
provider for intelligent transport solutions.<br />
Minister for Transport, Mr Raymond Lim, presenting the award to<br />
Mr Lau Thiam Beng, President of <strong>ST</strong>EE-InfoComm<br />
i-Transport is an intelligent Transport Management<br />
System that integrates existing intelligent transport systems<br />
into a unified and interactive platform. The system<br />
standardises and disseminates real-time traffic information<br />
from diverse sources, significantly enhancing traffic<br />
management, for<br />
greater safety and<br />
efficiency of road<br />
usage.<br />
For more information, please contact<br />
<strong>ST</strong>EE-InfoComm at (65) 6567 6769 or<br />
email: info_infocomm@stee.stengg.com<br />
AS9100 Certified<br />
<strong>ST</strong>EE-SatComS certified by DNV to be AS9100 compliant<br />
<strong>ST</strong> <strong>Electronics</strong> (Satcom & Sensor Systems) [<strong>ST</strong>EE-SatComS]<br />
is committed to quality delivery and aims to exceed<br />
customer expectations. In its quest for service excellence<br />
and business expansion into performing<br />
production, repair and maintenance<br />
work for airborne communication<br />
electronics equipment and system, the<br />
company decided to strive for AS9100<br />
certification. During this business<br />
excellence journey in 2006, <strong>ST</strong>EE-<br />
SatComS sent staff for training,<br />
formed working teams and<br />
established necessary procedures.<br />
By the middle of 2007, all gaps<br />
identified were closed and the<br />
company was ready for audit.<br />
Mr Jimmy Phuah from DNV conducted the<br />
audit in <strong>No</strong>vember 2007 and <strong>ST</strong>EE-SatComS is certified<br />
to be AS9100 compliant.<br />
AS9100 is the Quality Systems Aerospace Model for<br />
Quality Assurance in Design, Development, Production,<br />
Installation and Servicing. The first standard available<br />
for use across the global aerospace community, AS9100<br />
provides the additional requirements necessary to<br />
address both civil and military aviation and aerospace<br />
needs. As safety and reliability are extremely crucial in<br />
the aerospace industry, the standard of requirements for<br />
quality management is second to none.<br />
With the AS9100 certification, <strong>ST</strong>EE-SatComS looks set to<br />
gain wider customer<br />
confidence and<br />
expand its business<br />
regionally.<br />
For more information, please contact<br />
<strong>ST</strong>EE-SatComm at (65) 6567 6791 or<br />
email: mktg_satcoms@stee.stengg.com<br />
4 electronics review
news<br />
Operational Boost<br />
<strong>ST</strong>EE-InfoComm to install SuperneT TM ICS <strong>ST</strong>2800 for Brunei Shell Petroleum<br />
<strong>ST</strong> <strong>Electronics</strong> (Info-Comm Systems) [<strong>ST</strong>EE-InfoComm] undertook an<br />
important project in December 2007 to deliver its home-grown SuperneT TM<br />
Integrated Communication System (ICS) <strong>ST</strong>2800 to Brunei Shell Petroleum<br />
(BSP). The award-winning<br />
SuperneT TM ICS <strong>ST</strong>2800 was chosen<br />
among solutions proposed by other<br />
established vendors due to its fieldproven<br />
capabilities that meet BSP’s<br />
stringent operational needs. It is<br />
also an established product constantly<br />
recommended by business<br />
partners to their customers.<br />
What is SuperneT TM ICS <strong>ST</strong>2800<br />
The SuperneT TM ICS <strong>ST</strong>2800 will be<br />
installed at BSP’s communication<br />
centre to provide its operators easy<br />
access to both telephone and radio<br />
via an integrated PC console. Based<br />
on VoIP technologies, the system<br />
can be expanded to include more<br />
operator positions with additional<br />
PC consoles. To cater to future<br />
needs, the system can add extra<br />
radio gateways to increase the<br />
number of radios connected to the<br />
system.<br />
The system implementation at BSP<br />
is currently underway and it is<br />
expected to be completed in three<br />
months’ time. With the SuperneT TM<br />
ICS <strong>ST</strong>2800 in place, BSP will be<br />
able to manage their communication<br />
centre more effectively and<br />
efficiently.<br />
The SuperneT TM ICS <strong>ST</strong>2800 can be deployed as a versatile communication<br />
backbone for both fixed and mobile communication centres. It seamlessly<br />
integrates wired and wireless communication systems, such as line<br />
telephony, digital/analogue radio systems, GSM/3G, VSAT etc., to create<br />
a unified communication network. The system delivers a complete suite<br />
of voice, data and multimedia services to fixed and mobile user terminals<br />
and between remote/mobile and fixed sites. It enables inter-operability<br />
between different operators/agencies for closer coordination, enhanced<br />
operational efficiency, faster decision-making and responses to any<br />
situations.<br />
Based on VoIP and RoIP technologies, SuperneT TM ICS <strong>ST</strong>2800 is scalable<br />
and expandable. Its services can be extended over wide area networks.<br />
The system’s open standard interfaces and protocols facilitates integration<br />
of various COTS devices and application specific communication<br />
systems such as digital/analogue trunk radios, conventional HF/VHF/UHF<br />
radio systems, WiFi/WiMax, 911/999 emergency telephony system,<br />
GSM/3G cellular systems, messaging systems, video conferencing and<br />
streaming systems, etc. It is suitable for use by the commercial, homeland<br />
security and defence sectors.<br />
For more information, please contact<br />
<strong>ST</strong>EE-InfoComm at (65) 6567 6769 or<br />
email: info_infocomm@stee.stengg.com<br />
volume <strong>21</strong> no. 1 5
news<br />
Rail Conquests<br />
The year 2007 ended on a high note with <strong>ST</strong> <strong>Electronics</strong> clinching mass rapid<br />
transit (MRT) solutions contracts totaling almost S$200 million. These accomplishments<br />
enabled the company to strengthen its presence in the traditional<br />
markets of Singapore, Taiwan and Thailand, as well as to break through into<br />
new ones. The Turkey Marmaray contract is a first for <strong>ST</strong> <strong>Electronics</strong> in Europe,<br />
providing the company with the opportunity to effectively pursue MRT projects in<br />
the region. Another first was registered in the Middle East in the form of the Palm<br />
Jumeirah contract. Here are the two latest successes:<br />
Strengthening Foothold in Taiwan<br />
Already a key electronics rail<br />
solutions player in Taiwan,<br />
<strong>ST</strong> <strong>Electronics</strong> has reinforced this<br />
standing by winning yet another<br />
contract in December 2007. It was<br />
awarded a S$36 million contract by<br />
Marubeni Corporation to provide<br />
communications systems for<br />
Taipei’s Songshan and Xinyi MRT<br />
(Mass Rapid Transit) Lines.<br />
<strong>ST</strong> <strong>Electronics</strong> will design, supply,<br />
install and commission the MRT’s<br />
Communications System and<br />
the train-borne Communications<br />
System for the SongShan and Xinyi<br />
Lines. The new Communications<br />
Systems will be integrated into the<br />
existing systems of the Red/Green<br />
Line network at the existing<br />
Operation Control Center (OCC).<br />
Work on the 6.4 kilometers Xinyi<br />
Line and the 8.5 kilometers<br />
Songshan Line has started in the<br />
first quarter of 2008. <strong>ST</strong> <strong>Electronics</strong>’<br />
state-of-the-art systems are<br />
expected to be completed in 2012<br />
and 2013 respectively.<br />
President of <strong>ST</strong> <strong>Electronics</strong>, Mr Seah<br />
Moon Ming pointed out, “Our MRT<br />
system solutions have been wellaccepted<br />
internationally and have<br />
been deployed in Bangkok, Beijing,<br />
Guangzhou, Manila, Singapore and<br />
soon even in Turkey. The award of<br />
this contract enhances our position<br />
as a leading provider of integrated<br />
continued on page 7...<br />
6 electronics review
news<br />
...continued from page 6<br />
solutions for rail transportation<br />
systems internationally.”<br />
This is the fourth contract from<br />
Marubeni to <strong>ST</strong> <strong>Electronics</strong> in the<br />
international market and the third<br />
consecutive order in recent years<br />
after Taiwan Taoyuan Airport MRT<br />
and Turkey’s Marmaray Line.<br />
<strong>ST</strong> <strong>Electronics</strong> has been participating<br />
in Taipei and Kaohsiung’s rail<br />
transportation system projects<br />
since early 1990s. It was first<br />
awarded a rail contract for the<br />
Nankang/Panchiao Line in Taipei<br />
in 1993, then followed by the<br />
contract for Tucheng Line in 2000.<br />
After Typhoon Nari hit Taiwan, the<br />
company was awarded a contract in<br />
2001 to repair the incapacitated stations<br />
of the Nankang/Panchiao Line. The Kaohsiung MRT Red and Orange<br />
Lines were added in late 2002 and early 2003. <strong>ST</strong> <strong>Electronics</strong> won the Taipei’s<br />
Hsinchuang/Luchou MRT Lines project in 2004, and earlier this year it was<br />
awarded the Taiwan Taoyuan International Airport Access MRT System<br />
Construction Project.<br />
<strong>ST</strong> <strong>Electronics</strong>’ Rail Projects in 2007<br />
China<br />
• Guangzhou Lines 2, 8 & 4<br />
(Automatic Fare Collection System)<br />
Taiwan<br />
• Taoyuan International<br />
Airport Access MRT System<br />
(Communications and Platform<br />
Screen Door Systems)<br />
• Songshan and Xinyi Lines<br />
(Communications and Train-borne<br />
Systems)<br />
Thailand<br />
• BTS Automatic Fare Collection<br />
System<br />
• BTS Radio Upgrade<br />
Turkey<br />
• Marmaray CR-1 (Communications<br />
and Automatic Fare Collection<br />
Systems)<br />
U.A.E<br />
• Palm Jumeirah Monorail<br />
(Passenger Information System)<br />
Singapore<br />
• Sentosa Access Control &<br />
Ticketing and Maintenance<br />
Contract<br />
• Land Transport Authority Unified<br />
Maintenance Hub (Maintenance<br />
Management System)<br />
S$8 million Bangkok Transit System Radio Upgrade Contract<br />
<strong>ST</strong> <strong>Electronics</strong> added another<br />
feather to its cap when it clinched<br />
the Bangkok Transit System (BTS)<br />
Radio Upgrade Contract on<br />
8 December 2007. This contract<br />
requires <strong>ST</strong> <strong>Electronics</strong> to replace<br />
the analogue MPT 1327 radio communication<br />
system with a modern<br />
TETRA standard digital radio<br />
system.<br />
BTS is a heavy, dual-track elevated<br />
railway of approximately 23.5<br />
kilometers in overall length. The<br />
System consists of two lines, the<br />
Silom Line and the Sukhumvit Line.<br />
In order to meet the increasing commuter<br />
demands, there has been a<br />
continuous effort to expand and upgrade<br />
the BTS system and services.<br />
The radio upgrade is an integral<br />
part of this effort and in the pursuit<br />
of this project, <strong>ST</strong> <strong>Electronics</strong> had<br />
to pit its system solution against<br />
international companies such as<br />
Siemens and Alcatel.<br />
Work has commenced and the<br />
project is scheduled for completion<br />
in May 2010. The key challenge<br />
of the project team is to plan and<br />
execute the migration of the new<br />
TETRA radio system. As the current<br />
analogue system would still be<br />
in use, the migration works, which<br />
is carried out during a four-hour<br />
non-revenue window, must allow<br />
for uninterrupted train revenue<br />
operations.<br />
The works consist of three main<br />
phases, namely upgrade of the<br />
current radio system, extension of<br />
the new radio system into the Silom<br />
Extension, and supply of train<br />
radios for the new rolling stock.<br />
This contract is significant as it<br />
has not only strengthened<br />
<strong>ST</strong> <strong>Electronics</strong>’ presence in Thailand<br />
but also serves as an endorsement<br />
of the company’s capabilities and<br />
reliability.<br />
For more information, please contact<br />
Sia Kah Seng at (65) 6413 1044 or email<br />
siaks@stee.stengg.com<br />
volume <strong>21</strong> no. 1 7
news<br />
<strong>ST</strong> <strong>Electronics</strong> Acquires<br />
Anticyp Simulation<br />
Antycip Simulation is recognised as an expert in<br />
the delivery of market-leading simulation software,<br />
hardware and integrated solutions. With over ten years<br />
of presence in the training and simulation market,<br />
Antycip Simulation has regional offices with commercial<br />
and technical support in the United Kingdom, France,<br />
Germany, Sweden, Italy and Spain. Antycip Simulation’s<br />
core competencies include Commercial-Off-The-Shelf<br />
(COTS) based real-time 3D development software<br />
toolkits, integrated and immersive projection and<br />
display solutions, consultancy services and customised<br />
solutions.<br />
<strong>ST</strong> <strong>Electronics</strong> has acquired 60 percent of Antycip<br />
Simulation Ltd’s shareholding from its parent Antycip<br />
Convergie SA. With this purchase, Antycip Simulation<br />
is now a subsidiary of <strong>ST</strong> <strong>Electronics</strong> (Training &<br />
Simulation Systems) Pte Ltd.<br />
On joining the group, Michel Pronier, CEO of Antycip<br />
Simulation remarked, “We’re pleased to become a part of<br />
the <strong>ST</strong> <strong>Electronics</strong> Group. <strong>ST</strong> <strong>Electronics</strong> has significant<br />
intellectual property and know-how in the simulation<br />
space that we can leverage on to develop innovative<br />
solutions for our customers. This partnership will<br />
also enable us to expand our technical capabilities and<br />
provide more value-added services to our customers.”<br />
<strong>ST</strong> <strong>Electronics</strong> will tap on Antycip Simulation’s sales<br />
channel and excellent customer relationships to market<br />
and distribute its simulation intellectual property in<br />
Europe.<br />
Safeguarding Ethernet Network in the Middle East<br />
<strong>ST</strong> <strong>Electronics</strong> (Info-Security)<br />
has been selected to safeguard<br />
the information transfer across a<br />
government’s Ethernet network<br />
in a Middle Eastern country. The<br />
DigiSAFE NetCrypt was selected<br />
after a comprehensive evaluation<br />
process. Its varied options for<br />
high info-assurance, reliability<br />
and cost-effective design in meet-<br />
ing the customer’s requirements put<br />
it ahead of the pack.<br />
DigiSAFE NetCrypt is a high performance<br />
IP encryptor that enables<br />
the user to utilise public Ethernet/IP<br />
infrastructure to connect to multiple<br />
sites in a secure manner. NetCrypt<br />
employs Advanced Encryption<br />
Standard (AES) algorithms for data<br />
confidentiality, secure hash algorithm<br />
and Internet Key Exchange<br />
(IKE) protocols for integrity protection<br />
and user authentication. The<br />
built-in firewall performs inspection,<br />
packet filtering and supports<br />
Network Address Translation<br />
(NAT) features.<br />
For more information, please contact<br />
<strong>ST</strong> <strong>Electronics</strong> (Info-Security) at (65)<br />
6568 7118 or email: info@digisafe.com<br />
8 electronics review
news<br />
on regional TV<br />
Channel NewsAsia features <strong>ST</strong> <strong>Electronics</strong>’ Middle East businesses<br />
Dubai is the fastest growing<br />
commercial, marketing and tourist<br />
hub of the Middle East. It offers<br />
very attractive incentives such as<br />
100 percent foreign ownership, a<br />
corporate tax holiday of up to 15<br />
years which is renewable, freedom<br />
to move capital including dividends<br />
and profit, no personal income<br />
tax and full exemption of import<br />
duties. All these factors, as well as<br />
its rapid development, have made<br />
Dubai one of the key focuses of<br />
Singapore’s marketing radar.<br />
Recognising the business opportunities,<br />
<strong>ST</strong> <strong>Electronics</strong> set up<br />
its first Middle East office in Dubai<br />
on 11 Mar 2007. During the year,<br />
it secured numerous projects<br />
in areas such as transport and<br />
communication system, intelligent<br />
building management system,<br />
security management and training<br />
and consultancy in the region.<br />
Hence, it was no surprise that when<br />
Channel NewsAsia was planning a<br />
documentary series on Business<br />
Kingdom - Middle East, the producers<br />
approached <strong>ST</strong> <strong>Electronics</strong><br />
to participate in the programme.<br />
Channel NewsAsia is a regional<br />
television news channel that can be<br />
viewed in more than 20 territories<br />
across Asia.<br />
The programme aired on<br />
12 February 2008 took viewers<br />
through some of <strong>ST</strong> <strong>Electronics</strong>’<br />
key projects in the Middle East,<br />
including the Dubai Festival City<br />
(DFC). DFC is a city within a city<br />
that has a unique combination of<br />
residential apartments and waterfront<br />
retail resort. The programme<br />
also featured <strong>ST</strong> <strong>Electronics</strong>’ car<br />
park management and security<br />
systems implemented at the DFC.<br />
Director of DFC Mr Emad Nimeh<br />
commented, “<strong>ST</strong> <strong>Electronics</strong> has<br />
brought in a car park management<br />
system with unique features that,<br />
as far as I know, do not exist<br />
anywhere else in this region. The<br />
very high quality security system<br />
installed by <strong>ST</strong> <strong>Electronics</strong> was<br />
admired by authorities in Dubai and<br />
everyone else”.<br />
<strong>ST</strong> <strong>Electronics</strong>’ General Manager in<br />
Dubai Mr Harwindar Singh shared<br />
with viewers the company’s expectation<br />
in the region: “the company<br />
has been awarded with some<br />
US$5.7 million worth of projects in<br />
Dubai and in Saudi Arabia. I see<br />
a positive outlook on the lucrative<br />
businesses that this region is offering.<br />
There are a lot of opportunities<br />
particularly in the area of security<br />
as Dubai strives to maintain its<br />
reputation as the safest destination<br />
in the world. <strong>ST</strong> <strong>Electronics</strong>, with<br />
its expertise in security management<br />
systems, is poised to be a<br />
key supplier of security systems in<br />
Dubai and the rest of Middle East.”<br />
Photographs of Dubai scenes provided courtesy<br />
of Government of Dubai, Department of Tourism<br />
and Commerce Marketing: www.dubaitourism.ae<br />
volume <strong>21</strong> no. 1 9
projects<br />
Footprints<br />
Across the<br />
Globe<br />
Focus on product development<br />
and innovative marketing<br />
takes iDirect to projects<br />
around the world<br />
Product development is an important<br />
focus of iDirect and the company<br />
has successfully tested the commercial<br />
version of its DVB-S2 Evolution<br />
platform simulating a live customer<br />
environment. The series of tests<br />
validated the platform’s feature<br />
set, stability and data throughput<br />
gains and were conducted over a<br />
Telesat satellite. iDirect’s Evolution<br />
platform comprises a new line of<br />
DVB-S2 remotes and line cards as<br />
well as advanced operating and<br />
network management software.<br />
During the tests, the platform’s<br />
Adaptive Coding and Modulation<br />
(ACM) feature successfully enabled<br />
iDirect’s Evolution series remote<br />
to maintain optimum coding and<br />
modulation schemes, operating at<br />
16-APSK during fair weather conditions<br />
and shifting to more robust<br />
modulation and coding schemes<br />
during a simulation of link fade<br />
conditions. iDirect also tested Voice<br />
over IP (VoIP), Web browsing, data<br />
transfer (FTP) and email applications<br />
to validate typical broadband<br />
applications and the successful<br />
inter-operability of iDirect’s<br />
Evolution platform features with<br />
the DVB-S2 system.<br />
Ongoing product development and<br />
innovative marketing has allowed<br />
iDirect to pull ahead of the pack<br />
in its marketing and sales achievements.<br />
The company has achieved<br />
47 percent share of total Time<br />
Division Multiple Access (TDMA)<br />
hub sales according to COMSYS<br />
research, making iDirect hubs the<br />
worldwide industry standard. With<br />
the increased market share, iDirect<br />
is leading the industry and has<br />
emerged amongst the top companies<br />
in enterprise TDMA hardware<br />
revenue. The company recorded<br />
the fastest growth in enterprise<br />
terminals shipped in 2006, increasing<br />
by nearly 50 percent over 2005,<br />
accounting for a growth of nearly 10<br />
percent of the overall market share<br />
in terms of number of orders.<br />
iDirect has also received a series<br />
of intellectual property patents<br />
protecting critical aspects of its<br />
Intelligent Platform TM for satellite<br />
IP communications. The patents<br />
secure proprietary algorithms that<br />
govern iDirect’s industry-leading<br />
Deterministic Multi-Frequency<br />
TDMA satellite transmission<br />
scheme and its popular Network<br />
Planning Tool. Deterministic Multi-<br />
Frequency TDMA, or D-TDMA,<br />
is an IP data transmission scheme<br />
offered exclusively by iDirect.<br />
It delivers industry-leading bandwidth<br />
efficiencies and responsiveness.<br />
CHINA<br />
Confirming that iDirect is becoming<br />
recognised as a key player in the<br />
satcom industry, China’s Digital<br />
Communications World Magazine<br />
named the company one of five<br />
“Foreign Excellence Brand<br />
continued on page 11...<br />
10 electronics review
projects<br />
...continued from page 10<br />
Enterprises”. Determined by a vote<br />
of Chinese communication professionals<br />
and a panel of industry<br />
experts, the award recognises<br />
iDirect’s role as a leading contributor<br />
to China’s developing satellite<br />
communications industry.<br />
“iDirect’s growing presence in<br />
China brings a recognised innovator<br />
to bear on the nation’s complex<br />
satellite market. We are pleased to<br />
include iDirect in this year’s exclusive<br />
list and anticipate important<br />
contributions from technology<br />
leaders worldwide to accelerate the<br />
growth of satellite communications<br />
industry in China,” said Mr Yang<br />
Qianli, Chairman, China Satellite<br />
Conference and Chairman, China<br />
Satellite Forum.<br />
More than 300 global network<br />
operators and service providers rely<br />
on iDirect’s Intelligent Platform TM<br />
– an integrated satellite communications<br />
system. The platform is being<br />
rapidly adopted in China to support<br />
critical IP applications across a wide<br />
range of market segments, including<br />
the oil and gas, GSM backhaul<br />
and maritime as well as various<br />
government organisations. In<br />
2007, iDirect announced contracts<br />
with leading Chinese network<br />
operators including CrossSat<br />
Telecom Technology Co Ltd, a major<br />
independent oil and gas exploration<br />
group, and PetroChina’s Bureau of<br />
Geophysics Oil/Gas Exploration<br />
Group, a division of China National<br />
Petroleum Group.<br />
AU<strong>ST</strong>RALIA<br />
The company has been awarded a<br />
contract in Australia this year. The<br />
Australian Satellite Communications<br />
(ASC) will install an iDirect 5IF<br />
satellite hub to expand its services<br />
in the Asia Pacific market. The<br />
broadband provider, which already<br />
serves a major segment of the Asia<br />
Pacific region based on the iDirect<br />
platform, plans to offer both Ku-<br />
Band and C-Band services, covering<br />
Southeast Asia and the Pacific<br />
Islands.<br />
The expanded coverage allows ASC<br />
to provide high-speed<br />
connectivity to the oil<br />
and gas and maritime<br />
industries, supporting<br />
bandwidth-intensive IP<br />
applications that must<br />
function in real-time.<br />
Endorsing iDirect’s<br />
solution, Chris Joseland,<br />
Managing Director of<br />
ASC commented, “The<br />
Asia Pacific region is so<br />
vast, and the applications<br />
for satellite communications<br />
so diverse that<br />
iDirect is the only<br />
platform capable of meeting all our<br />
business objectives. With iDirect’s<br />
intelligent technology, we can combine<br />
customers with diverse user<br />
profiles onto the same hub platform<br />
to save both space segment and<br />
capital costs, and pass on these<br />
benefits to our customers.”<br />
CENTRAL AMERICA<br />
In Central America, iDirect was<br />
also the choice of Teléfonos del<br />
<strong>No</strong>rte. It selected iDirect’s satellite<br />
communications platform as the<br />
standard for a new high-speed,<br />
cost-effective broadband service for<br />
consumers and businesses across<br />
Central America. The new service<br />
will initially focus on Teléfonos del<br />
<strong>No</strong>rte’s customers in Guatemala,<br />
many in locations with inadequate<br />
terrestrial infrastructure. The<br />
network will be built on iDirect’s<br />
Series 15000 universal hub and<br />
Series 3100 remote routers.<br />
Over the next 12 months, Teléfonos<br />
del <strong>No</strong>rte plans to replace at least<br />
80 percent of its existing satellite<br />
network with iDirect technology.<br />
“Broadband connectivity is a lifeline<br />
for individuals and companies<br />
in Guatemala. By choosing to<br />
grow our business on the iDirect<br />
platform, Teléfonos del <strong>No</strong>rte can<br />
confidently provide a high quality,<br />
efficient service across a broad,<br />
shared network and distinguish our<br />
services in the market,” said<br />
Mr Leonel Davila, General Manager<br />
of Teléfonos del <strong>No</strong>rte.<br />
AFRICA<br />
iDirect also announced that it<br />
will be working with Intelsat, Ltd<br />
(Intelsat) to deploy an international<br />
satellite-based telemedicine<br />
network to improve medical<br />
continued on page 12...<br />
volume <strong>21</strong> no. 1 11
projects<br />
Temasek Poly Goes Wireless<br />
<strong>ST</strong>EE-InfoComm implements campus-wide wireless network infrastructure<br />
Students and lecturers of Temasek<br />
Polytechnic will soon enjoy easy<br />
access to network resources from<br />
anywhere within the campus. They<br />
will be able to access lecture notes,<br />
learning resources, emails and the<br />
Internet without the need to hunt<br />
for fixed network points.<br />
All these will be possible as<br />
<strong>ST</strong> <strong>Electronics</strong> (Info-Comm<br />
Systems) [<strong>ST</strong>EE-InfoComm] is<br />
implementing a campus-wide<br />
wireless network infrastructure for<br />
Temasek Polytechnic, scheduled for<br />
completion by the end of this year.<br />
When completed, multiple application<br />
software that needs network<br />
access can be implemented,<br />
checking emails via PDA while on<br />
the move in the campus will be a<br />
breeze. With full wireless coverage,<br />
the benefits of wireless connectivity<br />
within the institution’s compound<br />
will become a reality.<br />
Having a fully wireless campus<br />
offers many benefits. These include<br />
enhancing the learning experience<br />
of students, encouraging the<br />
sharing of resources for effective<br />
learning, revolutionising information<br />
collection and distribution,<br />
providing an effective and efficient<br />
common infrastructure for future<br />
shared applications and significant<br />
cost savings as compared to maintaining<br />
a wired network system.<br />
Leveraging <strong>ST</strong>EE-InfoComm’s<br />
in-depth experience and strong<br />
track record in providing seamless<br />
wireless network infrastructure for<br />
commercial entities and hospitals,<br />
the company is well-positioned to<br />
get everyone connected at Temasek<br />
Polytechnic.<br />
For more information, please contact<br />
<strong>ST</strong>EE-InfoComm at (65) 6567 6769 or<br />
email: info_infocomm@stee.stengg.com<br />
Footprints Across the Globe<br />
...continued from page 11<br />
treatment processes in the Kingdom<br />
of Morocco. This network will<br />
enable doctors at Children’s<br />
National Medical Center based in<br />
Washington D.C., USA, to better<br />
provide clinical information, share<br />
medical advancements and conduct<br />
training sessions with healthcare<br />
professionals in the African nation.<br />
Children’s National Medical Center<br />
is a leader in the development of<br />
innovative treatments for child<br />
illnesses and injuries.<br />
iDirect and Intelsat designed the<br />
network, which aims to advance<br />
the promise of telemedicine by<br />
making training and treatment<br />
methods more globally available.<br />
The network is built on the iDirect<br />
satellite communications platform<br />
and is delivered through Intelsat’s<br />
Fuchsstadt Germany teleport with<br />
Ku-band satellite capacity on the<br />
Intelsat 901 satellite located at 342<br />
degrees East.<br />
The Moroccan Children’s<br />
Telemedicine Network will connect<br />
Children’s National Medical<br />
Center via satellite with the<br />
medical institutions of the Hôpital<br />
d’Enfants de Rabat (IBN SINA); the<br />
Institut National D’Administration<br />
Sanitaire (INAS) - Royaume du<br />
Maroc Ministère de la Santé; and<br />
the Faculté de Médecine et de<br />
Pharmacie de Marrakech.<br />
For more information, please contact<br />
Mah How Teck at (65) 6568 7308 or<br />
email: mahht@stee.stengg.com<br />
12 electronics review
projects<br />
Alert Alarm System<br />
<strong>ST</strong> <strong>Electronics</strong>’ solution to improve living conditions for the elderly<br />
Mr Tan, 79, slips and falls while taking<br />
a bath. There is no one else in<br />
the one-room government housing.<br />
How can he call for help<br />
Madam Wong, 83, who lives alone,<br />
suddenly feels a pain in her chest<br />
as she was about to retire to bed.<br />
It is in the middle of the night and<br />
she has no one to call. What should<br />
she do<br />
While the characters above<br />
are fictitious, the scenarios are<br />
real. Unfortunately, in a greying<br />
population, situations like these<br />
will become more common. Help<br />
may not always be there at times of<br />
distress.<br />
<strong>ST</strong> <strong>Electronics</strong>' solution to this<br />
problem is the Alert Alarm System<br />
(AAS). The AAS is an electronic<br />
system that consists of two pullcord<br />
stations installed in the living<br />
room and bathroom of each apartment<br />
unit. This system is linked<br />
to an alarm controller. When help<br />
is required, the elderly needs only<br />
pull the cord, and the strobe light<br />
located outside the apartment will<br />
be turned on. At the same time the<br />
alarms located at the lift landings<br />
of that particular floor level, main<br />
void deck and the master control<br />
centre at the Neighbourhood Link<br />
will be activated.<br />
During office hours, the Neighbourhood<br />
Link staff will be ready<br />
to attend to these distress calls.<br />
At other times, neighbours and<br />
members of the public alerted by<br />
PROJECT HIGHLIGHTS<br />
•<br />
Selected units are installed with two to three pull-cord stations<br />
and a reset station to cancel the alarm. Units with critical residents<br />
are given wireless devices for remote activation;<br />
• Strobe lights are installed outside every apartment unit;<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
A dot matrix display unit with a large siren to indicate the unit<br />
number and to provide audio alert upon activation is located at the<br />
lift landings of every floor;<br />
Located on every floor is a floor controller panel<br />
connecting to all the units on that floor;<br />
Located at the main void deck lift lobby is<br />
a large ‘mimic’ display with a siren that<br />
will display all the alarm calls regardless<br />
of the floor of activation. The unit also<br />
displays advisory messages to the<br />
public to render service to the caller;<br />
A master controller at each block monitors,<br />
processes and transmits the alarms<br />
via ADSL to the care centre;<br />
At the care centre, the AAS management<br />
software stores the resident database,<br />
processes all alarms and activates the respective<br />
stake holders to the residents' calls. The system is<br />
backed up with uninterrupted power supply;<br />
The system is equipped with a local paging system via the GSM<br />
SMS network to facilitate notification of the resident's family<br />
members and caregivers in the event of an emergency.<br />
the strobe light and alarm can help<br />
to call for rescue.<br />
The project to install the AAS is<br />
part of the Singapore Government's<br />
effort to improve the living<br />
conditions of the elderly in the<br />
estates under the Project LIFE<br />
(Lift Improvement & Facilities<br />
Enhancement for the elderly)<br />
initiative. Project LIFE was implemented<br />
jointly by the Ministry of<br />
National Development / Housing<br />
& Development Board (HDB)<br />
and the Ministry of Community<br />
Development, Youth and Sports<br />
(MCYS) for elderly living in one<br />
to two-room rental government<br />
housing.<br />
<strong>ST</strong> <strong>Electronics</strong>’ Large Scale<br />
Systems Group has successfully<br />
implemented AAS at several blocks<br />
of HDB housing in the Ang Mo<br />
Kio and Marsiling districts. The<br />
system is now in operation, and<br />
<strong>ST</strong> <strong>Electronics</strong> is under contract<br />
to maintain the system until<br />
December 2014.<br />
For more information, please contact<br />
Albert Tay at (65) 6413 1789 or email:<br />
taykha@stee.stengg.com<br />
volume <strong>21</strong> no. 1 13
new solutions<br />
Cost-Effective and Resilient<br />
<strong>ST</strong>EE-InfoComm provides broadband video transmission solution<br />
In the face of terrorist threats in recent years, security<br />
and surveillance at key sites such as airports, seaports,<br />
business districts, tourist attractions, educational institutions,<br />
key installations and buildings have become<br />
paramount to national security. By combining advanced<br />
technologies with in-depth experience in managing<br />
large scale and complex network communications<br />
projects, <strong>ST</strong> <strong>Electronics</strong> (Info-Comm Systems) [<strong>ST</strong>EE-<br />
InfoComm] designs and delivers a range of sophisticated<br />
homeland security applications to meet the everchanging<br />
needs of its customers.<br />
Video Transmission Network<br />
Other<br />
Government<br />
Agenices<br />
Region 1<br />
HQ Control Centre<br />
Region 2<br />
Region 3<br />
Whether for emergencies or maintenance of day-to-day<br />
operations, having a resilient and cost-effective network<br />
system is highly critical to homeland security agencies,<br />
the military, healthcare institutions and telecommunication<br />
service providers. Supported by a pool of the finest<br />
talents accumulated from the industry and an excellent<br />
track record, <strong>ST</strong>EE-InfoComm provides advanced optical<br />
network connectivity with unprecedented reliability,<br />
sustainability and ultra-high capacity bandwidth. Its<br />
advanced broadband network solution is powered by a<br />
leading edge Resilient Optical Router (ROR). The ROR<br />
serves as a building block for advanced optical network<br />
and protects the network against path and node failures.<br />
Key Benefits<br />
•<br />
•<br />
•<br />
•<br />
•<br />
Leading-edge optical technology that<br />
provides ultra-high capacity ideal for<br />
bandwidth demanding multimedia<br />
applications;<br />
Resilient design that provides twodimension<br />
network protection against<br />
path and node failures essential for mission<br />
critical operations;<br />
Ease of set-up and operation;<br />
Scalability of network;<br />
Cost-effective solution – reduces capital<br />
and operating expenses.<br />
This makes <strong>ST</strong>EE-InfoComm’s solution an inseparable<br />
component for networks with mission-critical requirements.<br />
Applications<br />
This network solution is well suited for round-the-clock<br />
reliable video surveillance transmission. It allows security<br />
agencies to proactively monitor situations at various<br />
locations for public safety and security purposes. It<br />
is also suitable for enhanced coordination with other<br />
agencies to provide prompt emergency services when<br />
required. In addition to its highly resilient feature and<br />
instantaneous network recovery capability, this is a costeffective<br />
solution to customers who have traditionally<br />
been transmitting videos via public network providers.<br />
This solution not only provides optical fibre optimisation<br />
for video streaming applications, it also helps to<br />
minimise customers’ operational costs, resulting in<br />
substantial cost savings. With all these benefits packed<br />
into this broadband video network solution, videos<br />
from various surveillance locations can be transmitted<br />
to headquarters, providing more efficient and effective<br />
management of incidents.<br />
continued on page 15...<br />
14 electronics review
new solutions<br />
Secure Critical Data<br />
with DigiSAFE DiskCrypt Mobile<br />
DigiSAFE DiskCrypt Mobile DCM200 is the latest Full<br />
Disk Encryption (FDE) product from <strong>ST</strong> <strong>Electronics</strong><br />
(Info-Security). It combines hardware encryption and<br />
smartcard-based two-factor authentication to offer the<br />
ultimate security with complete ease of use.<br />
Why DCM200<br />
DCM200 employs strong Advanced Encryption<br />
Standard (AES) algorithms to perform full disk encryption.<br />
Encryption is performed in the hardware and is<br />
independent of the workstations or Operating System<br />
(OS). This provides two important benefits. Firstly,<br />
there is no loss in the performance of the CPU or the<br />
hard drive. Secondly, complete OS-independence means<br />
that there is no need for software installation and users<br />
need not worry about Trojans, viruses or software<br />
upgrades. The product also comes with an optional<br />
smartcard management system that enables enterprises<br />
to deploy and manage DCM200 units easily.<br />
How to use<br />
A DCM200 user has to insert the smartcard<br />
and enter a PIN before access to the data on<br />
the hard drive is allowed. The use of twofactor<br />
authentication gives the<br />
user the same level of security<br />
that bank ATM cards offer.<br />
In addition, DCM200<br />
carries a built-in keypad<br />
for PIN entry. Using the<br />
keypad instead of a PC’s<br />
keyboard for PIN entry<br />
safeguards it against Trojans and<br />
key-loggers.<br />
For more information, please contact<br />
<strong>ST</strong> <strong>Electronics</strong> (Info-Security) at (65)<br />
6568 7118 or email: info@digisafe.com<br />
...continued from page 14<br />
Application of Resilient Optical Router<br />
E1 over<br />
Optical Fibre<br />
1080 Video<br />
Conferencing<br />
Gigabit Ethernet<br />
CCTV over<br />
Optical Fibre<br />
19km<br />
Optical<br />
Fibre<br />
CCTV over<br />
Optical Fibre<br />
1080 Video<br />
Conferencing<br />
E1 over<br />
Optical Fibre<br />
CCTV over<br />
IP Network<br />
For more information, please contact<br />
<strong>ST</strong>EE-InfoComm at (65) 6567 6769 or<br />
email: info_infocomm@stee.stengg.com<br />
volume <strong>21</strong> no. 1 15
feature<br />
Our staff is our most important asset.<br />
They have contributed to our growth,<br />
our value system and strong culture of<br />
teamwork, a fighting spirit and work<br />
ethics that have brought <strong>ST</strong> <strong>Electronics</strong><br />
to where it is today...<br />
16 electronics review
feature<br />
<strong>ST</strong> <strong>Electronics</strong> has become the<br />
first Singapore Information<br />
Communication Technology (ICT)<br />
company to achieve one billion<br />
Singapore dollar turnover in 2007.<br />
Mr Seah Moon Ming, President<br />
of <strong>ST</strong> <strong>Electronics</strong>, attributed this<br />
success to the company’s strong vision<br />
and its clear business strategy.<br />
Mr Seah complimented past and<br />
present Boards and management<br />
for the contribution of their vision,<br />
guidance and commitment.<br />
“Our staff is our most important<br />
asset. They have contributed<br />
to our growth, our value system<br />
and strong culture of teamwork,<br />
a fighting spirit and work ethics<br />
that have brought <strong>ST</strong> <strong>Electronics</strong> to<br />
where it is today – a billion dollar<br />
company,” said Mr Seah. “We<br />
value the people and treat them as<br />
family members. I try to instill a<br />
sense of courage, encouraging them<br />
to dare to try, dare to accept failure<br />
and dare to try again. I believe<br />
that our staff must have three key<br />
ingredients, what I call the three<br />
P’s - Passion in what they do, solid<br />
Planning for their business and to<br />
exercise Perseverance in the face of<br />
adversity and set-backs.”<br />
<strong>ST</strong> <strong>Electronics</strong> has set three key<br />
business focus areas in the last few<br />
years that have helped it reach this<br />
new milestone. It will continue to<br />
focus on these strategic business<br />
areas: e-Government, Satellite<br />
Communications and Interactive<br />
Digital Media. The company is<br />
also targeting the growing Services<br />
business to expand and achieve<br />
sustainable growth.<br />
<strong>ST</strong> <strong>Electronics</strong>’ competencies and<br />
capabilities have been expanding<br />
over the years through its commitment<br />
to research and development<br />
(R&D) as it develops new products<br />
and upgrades. It continues to carve<br />
niche markets for itself in an increasingly<br />
competitive environment.<br />
Through System Engineering, the<br />
company trains its engineers to<br />
excel in master planning, system<br />
architecturing and project management<br />
of their core skills. It sees this<br />
as a way of creating values at the<br />
system level while outsourcing software<br />
programming and hardware<br />
production to lower-cost providers<br />
in the world for cost-effectiveness.<br />
This will enable <strong>ST</strong> <strong>Electronics</strong> to<br />
continue to compete well in the<br />
global market for an extended<br />
period of time.<br />
“The strategic imperative for us is<br />
to focus on a number of niche but<br />
high-growth business areas where<br />
we can continue to leverage on the<br />
core competencies that we have<br />
developed over the last 30 years,<br />
and to constantly excel in multiplying<br />
our capability and capacity,”<br />
said Mr Seah.<br />
“Through what we call ‘innovative<br />
business architecturing’, where we<br />
create highly competitive value<br />
chains with our strategic partners<br />
across the globe, <strong>ST</strong> <strong>Electronics</strong> will<br />
be able to hold our own against<br />
bigger brand-name competitors in<br />
international markets.”<br />
With about 4,200 employees,<br />
<strong>ST</strong> <strong>Electronics</strong> is a small company<br />
in the global marketplace. As the<br />
continued on page 18...<br />
volume <strong>21</strong> no. 1 17
feature<br />
...continued from page 17<br />
company marches forward to face a more<br />
challenging and competitive global market<br />
with shorter product life cycles and competitive<br />
prices eroding margins, <strong>ST</strong> <strong>Electronics</strong><br />
will continue to invest in R&D to ensure that<br />
product competitiveness puts it ahead of the<br />
pack while offering its solutions which it<br />
believes will prepare its customers to meet<br />
their future needs as they expand.<br />
<strong>ST</strong> <strong>Electronics</strong>, having achieved its first billion<br />
dollar revenue milestone, will continue its<br />
vision of success and race ahead to breach<br />
another target.<br />
2007 Turnover Reaches New High<br />
Reaching a historic milestone, <strong>ST</strong> <strong>Electronics</strong><br />
announced that it has crossed the one billion<br />
Singapore dollar mark for financial year 2007.<br />
During the year, the company has secured a<br />
number of major orders. For the Large Scale<br />
Systems Group, major contracts<br />
clinched in 2007 included a contract<br />
for integrated solutions<br />
for the Istanbul, Turkey,<br />
commuter rail project,<br />
integrated solutions<br />
for Taipei Taoyuan<br />
International<br />
Airport Access<br />
MRT project and<br />
communications<br />
systems for Songshan and Xinyi Lines, and<br />
an integrated Security System for the Dubai<br />
Festival City. The group also swapped its<br />
shares in Sino Stride Technology for shares in<br />
Shougang Concord Technology.<br />
The Communications & Sensor Systems<br />
Group made headway in the Middle East<br />
when it won a contract for an Integrated<br />
Traffic Management and Security Systems for<br />
Automated Traffic Violations Administering<br />
and Monitoring in Saudi Arabia. It also announced<br />
that it would maintain the Singapore<br />
Ministry of Defence’s (MINDEF) electro-optic<br />
equipment and systems as well as supply<br />
Thermal Weapon Sights. <strong>ST</strong> <strong>Electronics</strong>’ US<br />
satcom company, iDirect, continued to secure<br />
continued on page 19...<br />
18 electronics review
feature<br />
...continued from page 18<br />
new orders from international<br />
customers including CrossSat and<br />
PetroChina of China, Batelco of<br />
Bahrain and Intelsat of the USA.<br />
Two new products/solutions were<br />
launched in 2007 – the DiskCrypt<br />
Mobile, the world’s first two-factor<br />
authentication encrypting hard<br />
drive with smartcard protection<br />
and iDirect’s e<strong>Vol</strong>ution platform<br />
built on DVB-S2 standard. To<br />
strengthen its standing in the<br />
Intelligent Transport Solution<br />
market, the group acquired 93.93<br />
percent of Telematics Wireless Ltd,<br />
a key player in the Machine-to-<br />
Machine (M2M) industry.<br />
The Software Systems Group<br />
secured an important ten-year<br />
contract to provide shared services<br />
to active personnel, regulars<br />
and NSmen of MINDEF and the<br />
Singapore Armed Forces. A new<br />
company, <strong>ST</strong> <strong>Electronics</strong> (e-Services)<br />
Pte Ltd was set up to focus on<br />
this and on other e-Government<br />
managed services. The Bangladesh<br />
Bank will also be implementing<br />
FY2007 Results<br />
S$ millions FY2007 FY2006 %<br />
Turnover 1,038 966 8<br />
Investment, interest & Other income 30.2 17.8 70<br />
Earnings before interest & tax 85.7 91.1 (6)<br />
Profit before tax 115.3 104.6 10<br />
Profit attributable to shareholders 88.2 76.3 16<br />
a local and wide area network<br />
in Singapore and Taiwan, sales<br />
infrastructure and system supplied recognition from sales of satellite<br />
by the group. The group acquired and other communication projects,<br />
the remaining 30 percent equity electro-optics equipment, managed<br />
stake in INFA Systems making it a services project and the completion<br />
wholly-owned subsidiary of<br />
of milestones in a simulator project.<br />
<strong>ST</strong> <strong>Electronics</strong> (Info-Software<br />
Systems) which also divested its For 2008, <strong>ST</strong> <strong>Electronics</strong> “will<br />
entire 20.77 percent stake in ECS continue to seek new market<br />
Holdings Limited.<br />
opportunities in e-Government and<br />
e-Enterprise, including e-Supply<br />
<strong>ST</strong> <strong>Electronics</strong> expects FY2008 to Chain Management; Satellite<br />
turn in higher turnover and profit Communications and Interactive<br />
before tax compared to FY2007 Media, and develop capabilities<br />
barring unforeseen circumstances. that will sustain our growth,” said<br />
These will be fuelled by sales<br />
the company’s president, Mr Seah<br />
recognition from rail projects<br />
Moon Ming.<br />
volume <strong>21</strong> no. 1 19
feature<br />
<strong>ST</strong> <strong>Electronics</strong>’ Mobile Command Hub, one<br />
of the exhibits at Singapore Airshow 2008<br />
Command on the Move<br />
<strong>ST</strong> <strong>Electronics</strong> highlights its Mobile Command Hub at the Singapore Airshow 2008 (SA ‘08)<br />
Singapore Airshow 2008, held at the new Changi site, was abuzz<br />
with exhibitors from all over the world. <strong>ST</strong> <strong>Electronics</strong>, together<br />
with its subsidiaries, participated in this inaugural show under<br />
the <strong>ST</strong> Engineering umbrella with the theme: Engaging Ideas,<br />
Delivering Promises (see explanation in box).<br />
The highlight of this year’s show, for <strong>ST</strong> <strong>Electronics</strong>, was the<br />
Mobile Command Hub (MCH). The MCH offers integrated C4I<br />
(command, control, computing, communication and intelligence)<br />
solutions enabling Command On The Move. The MCH can be<br />
customised to meet the operational needs and functional domains<br />
dictated by its user. It provides commanders with high mobility,<br />
fast deployment and integrated multimode situational intelligence<br />
feed to provide real-time knowledge-based situational awareness.<br />
An integrated mobile command system, the MCH serves as a fielddeployable<br />
C4I centre complementing static HQs and providing<br />
This all-encompassing theme combines aspects<br />
of innovation, customer and partner engagement,<br />
delivery and implicitly, trust.<br />
It demonstrates <strong>ST</strong> Engineering’s receptiveness in<br />
engaging customers and listening to their requirements.<br />
Innovating through ideas, the company<br />
formulates solutions that help customers and<br />
partners fulfill their needs.<br />
“Engaging ideas” reflects listening to the customers<br />
and the <strong>ST</strong> Engineering’s intellectual thoughts,<br />
while “Delivering promises” is the company’s response<br />
to their needs. This symbiotic relationship<br />
is a dynamic one, resonating with the company’s<br />
commitment to constant engagement and delivery.<br />
continued on page 22...<br />
20 electronics review
SA ‘08 highlights<br />
...continued from page <strong>21</strong><br />
direct, on-site support and management. The<br />
system supports agile distributed operations,<br />
independent or joint operations environment<br />
where the military, police and civil defence<br />
agencies may work together. The system is best<br />
suited for disaster recovery or anti-terrorist<br />
operations. Users of the MCH may include<br />
mechanised forces, urban combat forces, homeland<br />
security units and emergency services.<br />
The MCH solution is the integration of a<br />
number of sub-systems, and these include:<br />
• SuperneT TM Emergency Integrated<br />
Communication System (EICS) <strong>ST</strong>2800<br />
• Integrated Surveillance Command<br />
Network (iSCAN)<br />
• Fire Services Location and Management of<br />
Emergency System (FLAMES)<br />
• Integrated Mission Debriefing Station<br />
Overview (iMDS)<br />
Other Solutions on Show<br />
<strong>No</strong> airshow would be complete without a<br />
flight simulator exhibit and <strong>ST</strong> <strong>Electronics</strong> met<br />
the expectation of visitors by showcasing its<br />
C-130 Part Task Trainer. The C-130 Part Task<br />
Trainer is modelled after the C-130 Engineering<br />
Flight Simulator which has been supplied to<br />
Singapore’s Nanyang Technological University<br />
for its training needs.<br />
C-130 Part Task Trainer is capable of replicating<br />
the actual movements of a real aircraft and<br />
prepares trainees to handle avionics and radar<br />
work in the airline industry. It has a modular<br />
architecture for flexible configuration of instruments<br />
and sub-systems. When integrated<br />
with a six-degree-of-freedom electric motion<br />
system, the C-130 Part Task Trainer becomes<br />
a cost-effective solution that allows trainees<br />
to appreciate and understand the effects and<br />
consequences of various aircraft operation and<br />
behaviour.<br />
<strong>ST</strong> <strong>Electronics</strong> also showcased intelligent<br />
Airport (iAirport), a state-of-the-art realtime<br />
command and control system that provides<br />
enhanced situational awareness and decision<br />
support tools for air traffic controllers to manage<br />
the operation of an airport and achieve higher<br />
accuracy in decision-making (see page 24).<br />
Other exhibits showcased by <strong>ST</strong> <strong>Electronics</strong><br />
included the Advanced Combatman System<br />
(ACMS) – the centrepiece of a highly<br />
integrated structure of manned and<br />
unmanned platforms, air and<br />
ground, weapon and sensors<br />
assets. This system is equipped<br />
with a battlefield monitoring<br />
system, navigation capabilities<br />
that enables the soldier to<br />
manoeuvre quickly and<br />
accurately, engaging targets from<br />
unexpected directions, allowing<br />
him to see and fight better on the<br />
battlefield.<br />
Advanced Combatman System<br />
The Miltope TSC-750M Rugged Laptop was designed<br />
to perform under the harshest conditions.<br />
Meeting the MIL-<strong>ST</strong>D-810/461/464 standards, it<br />
is the most powerful and configurable portable<br />
computing system available for military tactical<br />
operations.<br />
Cooled and uncooled thermal imagers on display<br />
included the NEMIS Cooled Handheld Thermal<br />
Imager, which is a state-of-the-art, third generation<br />
focal plane array (FPA) thermal imaging<br />
camera. It offers compactness with performance<br />
unmatched in its class. The CORIS Uncooled<br />
Handheld Thermal Imager is a cost-effective,<br />
portable thermal imaging camera developed<br />
especially for para-military applications; namely<br />
the SQAT, police forces, security professionals and<br />
the search & rescue team.<br />
Mini-Turret (mini-T) is an advanced lightweight<br />
stabilised day/night surveillance system designed<br />
for unstable surface platforms. Easy to install, its<br />
multi-sensor design enables interchangeability of<br />
continued on page 22...<br />
volume <strong>21</strong> no. 1 <strong>21</strong>
SA ‘08 highlights<br />
...continued from page <strong>21</strong><br />
systems to cater to requirement<br />
and allow for upgradeability.<br />
Communication and<br />
SatCom Systems/<br />
Solutions<br />
One of <strong>ST</strong> <strong>Electronics</strong>’ key<br />
exhibits, the Satcom-On-The<br />
Move (SOTM) is an innovative<br />
satellite communication antenna.<br />
It is designed to serve users with a wide range of communication<br />
applications while on the move or stationary<br />
from inside a vehicle. Fixed onto the roof of a vehicle, it<br />
turns the vehicle into an in-car satellite communication<br />
terminal, enabling users to get Internet access, email,<br />
data, video transfers, voice applications and more.<br />
<strong>ST</strong> <strong>Electronics</strong> and iDirect Broadband VSAT Hub Routers<br />
and Terminals were also on exhibit offering the solution<br />
for the most cost-effective and reliable broadband<br />
business-class IP Solution over satellite. <strong>ST</strong> <strong>Electronics</strong><br />
integrates IP routing capability and application prioritisation<br />
optimised for satellite transmission, with<br />
business-class reliability and performance. It is fast and<br />
flexible and can be deployed anywhere.<br />
<strong>ST</strong> <strong>Electronics</strong>’ satellite modems are innovatively developed<br />
solutions capable of operating in three different<br />
modes, namely, CDMA, IESS and PSK. <strong>ST</strong> <strong>Electronics</strong>’<br />
Agilis Series of BUCs (Block-Up Converters) transceivers<br />
and Solid State Power Amplifiers (SSPA) are highly<br />
cost-effective outdoor equipment transmitters for satellite<br />
communication.<br />
Satcom-On-The-Move<br />
Mini-Turret<br />
CAAS Awards Radar<br />
Systems Maintenance<br />
Contract to <strong>ST</strong> <strong>Electronics</strong><br />
<strong>ST</strong> <strong>Electronics</strong> announced on the first day of the<br />
Singapore Airshow 2008 that it had been awarded<br />
a 15-year maintenance contract worth S$52 million<br />
by the Civil Aviation Authority of Singapore<br />
(CAAS). The maintenance contract is for the<br />
CAAS’ Long Range Radar and Display System III<br />
(LORADS III) Air Traffic Control System.<br />
<strong>ST</strong> <strong>Electronics</strong> has had a long relationship with the<br />
airport authorities, having provided various solutions<br />
toward making the<br />
Changi Airport a first-class<br />
airport. Its first foray into<br />
the integration of large-scale<br />
projects began with systems<br />
for Changi Airport in 1981.<br />
In 2002, CAAS appointed<br />
<strong>ST</strong> <strong>Electronics</strong> as one of the<br />
authorised panel contractors<br />
for the maintenance of the<br />
air traffic control, navigation<br />
and airport systems.<br />
Currently, <strong>ST</strong> <strong>Electronics</strong><br />
is maintaining these airport systems on a daily,<br />
round-the-clock basis.<br />
Mr Seah Moon Ming, President of <strong>ST</strong> <strong>Electronics</strong>,<br />
said, “we have worked with CAAS and Changi<br />
Airport by providing solutions ranging from<br />
runway lighting to security access. The award of<br />
these maintenance contracts shows that we are<br />
trusted to provide not only solutions but services<br />
as well. We will continue to meet the needs of<br />
clients that demand high quality systems and<br />
services.”<br />
The award of these<br />
maintenance contracts<br />
shows that we are<br />
trusted to provide<br />
not only solutions but<br />
services as well.<br />
Seah Moon Ming<br />
President, <strong>ST</strong> <strong>Electronics</strong><br />
22 electronics review
SA ‘08 highlights<br />
VIPs at the Show<br />
PM Lee Hsien Loong being briefed on the Mobile<br />
Command Hub by Mr Lee Fook Sun, President,<br />
Defence Business, <strong>ST</strong> <strong>Electronics</strong><br />
Minister Mentor Lee Kwan Yew<br />
viewing the C130 Flight Simulator<br />
Mr Seah Moon Ming,<br />
President, <strong>ST</strong> <strong>Electronics</strong>,<br />
introducing the exhibits to<br />
H.E. President, S R Nathan<br />
Mr Seah Moon Ming and Mr Lee Fook Sun sharing a light moment<br />
with former Deputy Prime Minister, Mr Tony Tan and guests<br />
Mr Zainul Abidin Rasheed,<br />
Senior Minister of State,<br />
Foreign Affairs, (third from<br />
left), and guests posing with<br />
the ACMS<br />
Prime Minister Lee Hsien Loong viewing the iAirport<br />
exhibit<br />
BG Tan Yih San (third from left), Future Systems Architect,<br />
being briefed on the Mobile Command Hub<br />
volume <strong>21</strong> no. 1 23
new solutions<br />
<strong>ST</strong> <strong>Electronics</strong> Unveils iAirport<br />
<strong>ST</strong> <strong>Electronics</strong> (Info-Software<br />
Systems) Pte Ltd [<strong>ST</strong>EE-InfoSoft]<br />
unveiled intelligent Airport<br />
(iAirport), a state-of-the-art realtime<br />
command and control system that<br />
provides air traffic controllers an<br />
enhanced situational awareness and<br />
decision support tools for faster,<br />
more accurate decision making.<br />
The innovation was showcased<br />
recently at the inaugural Singapore<br />
Airshow 2008.<br />
Using state-of-the-art visual augmentation,<br />
iAirport provides a clear<br />
view and real-time status on the<br />
conditions of the entire aerodrome<br />
environment regardless of the time<br />
of the day and weather condition.<br />
The system also incorporates Radar<br />
Augmentation and Fusion technology<br />
and uses information from<br />
other sources with systems like<br />
multi-lateration, surface movement<br />
radar, IR/EO cameras to provide<br />
a comprehensive situation display<br />
which includes air activities outside<br />
the aerodrome control zone.<br />
Equipped with the latest video<br />
analysis technology, iAirport provides<br />
both visual and audio alerts<br />
to controllers when it detects any<br />
breaches of rules in the aerodrome.<br />
For a secured conferencing interaction,<br />
GENiiE VSee can be incorporated<br />
into iAirport, offering high<br />
quality and secured conferencing<br />
interaction.<br />
GENiiE VSee Launched<br />
The GENiiE VSee, co-developed by <strong>ST</strong>EE-InfoSoft and VSee Labs<br />
(USA), was finally launched after a series of intensive product<br />
testing and showcasing at the inaugural Singapore Airshow as an<br />
incorporated feature within the intelligent Airport (iAirport) system<br />
and the Mobile Command Post Hub.<br />
iAirport ushers in a new era for<br />
airport operations. It improves<br />
airfield surface safety, increases and<br />
maximises airport capacity, and<br />
reduces the workload of air traffic<br />
controllers.<br />
For more information, contact Vincent<br />
Lam at (65) 6413 1416 or Email:<br />
vincentlam@stee.stengg.com<br />
Up-and-coming from a suite of solutions under the GENiiE<br />
(Generating Intelligence and Innovation for the Enterprise) brand<br />
name, GENiiE VSee offers a powerful Voice, Video and Visual (V3)<br />
software for instant secure collaboration sessions across diversified<br />
geographical locations. It may be utilised in the office, at home or<br />
on-the-go using the Internet or private IP-based networks.<br />
Its distinctive architecture that employs high encryption coding and<br />
unique compression technologies provides little or no latency on the<br />
continued on page 25...<br />
24 electronics review
new solutions<br />
GENiiE VSee Launched<br />
...continued from page 24<br />
Internet – a clear competitive edge<br />
over other available video conferencing/collaboration<br />
software.<br />
Moreover, GENiiE VSee can be used<br />
as a standalone tool or integrated<br />
with other products or software,<br />
transforming them into a plug-andplay<br />
collaborative platform.<br />
TABLE TITLE<br />
Unlike other peer-to-peer software<br />
available in the market, GENiiE<br />
VSee uses a centralised client-server<br />
model to manage the end points to<br />
afford better control of communication<br />
patterns, required bandwidth<br />
for full V 3 OIP, and real-time<br />
feedback to the users on the quality<br />
of service. Its outstanding peerto-peer<br />
architecture plays a part<br />
in ensuring efficient and scalable<br />
delivery of audio, video and data<br />
streams.<br />
Other GENiiE solutions in the pipeline<br />
GENiiE Siris<br />
An enterprise monitoring system for tracking of people and vehicles. It will fuse<br />
sensor systems such as WiFi/RFID and/or Ultra WideBand (UWB) with camera<br />
vision software to give a rapid awareness of people or vehicles presence, and<br />
has the ability to provide analysis and alerts in cases of abnormality.<br />
GENiiE Globe<br />
A software similar to Google Earth but customised for the Enterprises that<br />
require ownership of the software for control of their workforce and services<br />
over private networks.<br />
GENiiE Mate<br />
A light version of GENiiE on the PDA incorporating GENiiE VSee and Globe for the<br />
mobile users, with GPS enabled devices.<br />
GENiiE Mind<br />
A search and mind-mapping visualisation tool that allows users to mind map<br />
relationships and to visualise complex tasks fusing both real-time and non<br />
real-time information.<br />
For more information, contact<br />
Mervyn Cheah at email:<br />
mervyncheah@stee.stengg.com<br />
GENiiE Maker<br />
A platform that offers users the ability to compose special-to-need command<br />
and control or manage functions rapidly and easily.<br />
volume <strong>21</strong> no. 1 25
application notes<br />
Customer-Centric Maintenance Process for<br />
UAV Surveillance Payload<br />
by Marcus Yin, Tan Lay Beng of <strong>ST</strong>ELOP Pte Ltd, presented at the New Challenges in Aerospace<br />
Technology & Maintenance Conference 2008 held in conjunction with the 2008 Singapore Airshow<br />
Unmanned Aerial Vehicle (UAV)<br />
surveillance sensor payload is<br />
the “eyes” of the UAV, without it<br />
the entire mission would be futile<br />
with the exception of possibly<br />
some specialised UAV such as<br />
the Unmanned Combat Vehicle<br />
(UCAV).<br />
Most of the time, the entire UAV<br />
Systems life-cycle cost is significantly<br />
proportionate to surveillance<br />
sensor payload. This explains the<br />
emphasis in proper maintenance of<br />
the surveillance payload, which is<br />
important to the cost- effective deployment<br />
of the entire operations.<br />
Accumulated through the decades,<br />
<strong>ST</strong>ELOP with its more than 20 years<br />
of experience in Electro-Optics<br />
(esp. Thermal Sensors and Laser<br />
Range Finder), has developed its<br />
strength and technical sophistication<br />
in electro-optics design and<br />
maintenance process. With the<br />
aim of enhancing the service level<br />
of its maintenance, <strong>ST</strong>ELOP has<br />
embarked on Customer-Centric<br />
Maintenance Process (CCMP)<br />
for the UAV surveillance sensor<br />
payload. This paper highlights<br />
various levels of maintenance for<br />
the UAV surveillance payload with<br />
emphasis on CCMP. The framework<br />
for CCMP would be highlighted,<br />
with further best practices for UAV<br />
surveillance payload discussed.<br />
INTRODUCTION<br />
UAV has gained increasing popularity<br />
in the defense community as<br />
a means for performing the ‘dumb,<br />
dull and dirty’ roles in military<br />
operations, eg. coalition forces in<br />
Afghanistan and Iraq in their quest<br />
against terrorism. UAV (estimated<br />
to cost around one million US<br />
dollars) is deemed as a low-cost<br />
replacement for manned platforms<br />
due to low initial acquisition cost.<br />
However, the entire system lifecycle<br />
cost is comparable to some<br />
manned platform if not higher,<br />
contributing to rising operation and<br />
maintenance cost. UAV is commonly<br />
deployed in the closed urban<br />
terrain environment, exposing them<br />
to the tendency of heing damaged<br />
due to loss of link or landing in<br />
unsuitable environment. Thus<br />
the ability to repair and maintain<br />
the system effectively is of utmost<br />
consideration during acquisition,<br />
especially the UAV electro-optical<br />
(EO) surveillance payload.<br />
The UAV EO surveillance payload<br />
sensors in most tactical or mini<br />
class UAV are deemed as the most<br />
crucial assets, as they are the key<br />
systems for ISR on UAV. Their<br />
cost (at around USD 1 million) is<br />
comparable to the UAV (of about<br />
the same class) if not higher due to<br />
the advanced technology involved.<br />
However their acquisition along<br />
with a UAV system is often played<br />
down as of secondary importance<br />
to the UAV itself. The aftermath<br />
would be high cost of maintenance<br />
for the payload (this is due to the<br />
MTBF of 2000, which is the market<br />
standard, and attributed to the<br />
reliability of the cooled TI), which is<br />
left to the hands of the maintainer<br />
in the end to handle. This makes<br />
the EO payload the critical component<br />
in the entire system lifecycle.<br />
In addition, not considering the<br />
supportability of the EO payload locally,<br />
some LRUs would have to be<br />
sent across the globe to be repaired,<br />
causing long TTR and in return,<br />
a high number of spares has to be<br />
acquired as standby.<br />
Maintenance of the EO payload<br />
must be placed at the forefront<br />
of the acquisition process as all<br />
aspects in asset life-cycle cost is<br />
important to reap the maximum<br />
benefit. In the next few sections,<br />
the customer-centric maintenance<br />
process for the UAV EO payload in<br />
<strong>ST</strong>ELOP together with some best<br />
practices would be discussed.<br />
continued on page 27...<br />
26 electronics review
application notes<br />
...continued from page 26<br />
Figure 1 CCMP Framework<br />
Customer<br />
in figure 1. It is a Total Integrated<br />
Maintenance (TIM) model based<br />
fundamentally on Reliability<br />
Centered Maintenance (RCM) [1, 2],<br />
and integrating the Engineering &<br />
Maintenance.<br />
Items<br />
In<br />
RECOMMENDATIONS<br />
Timebased<br />
Maint.<br />
Trend<br />
Analysis<br />
Conditionbased<br />
Maint.<br />
Registration Spares Monitoring Trend Tracking<br />
CMMS<br />
Assignment Scheduler Knowledge Base<br />
Engineering Product <strong>Review</strong>s<br />
Modifications<br />
Failure<br />
Analysis<br />
Proactive<br />
Maint.<br />
Corrective<br />
Maint.<br />
FEEDBACK<br />
Items<br />
Out<br />
Core to the entire framework<br />
is a Computer Maintenance<br />
Management System (CMMS),<br />
which is a database using MS<br />
Access. The maintenance tasks<br />
are sited above the CMMS, where<br />
the CMMS would coordinate<br />
and schedule the necessary tasks<br />
based on each of the outcomes of<br />
the previous task. Based on the<br />
analysis performed, necessary<br />
recommendations would be sent to<br />
the customer, feedback on how the<br />
customer/end user uses the system<br />
is also captured in the CMMS, thus<br />
making the maintenance process<br />
innovative.<br />
CU<strong>ST</strong>OMER CENTRIC<br />
MAINTENENCE PROCESS<br />
Product Development<br />
CCMP is a comprehensive, integrated<br />
maintenance process centered<br />
around the customer’s needs. This<br />
system has incorporated feedback<br />
and customer’s requirements<br />
accumulated from years of experience<br />
in maintaining EO Sensor<br />
systems. The goals of the CCMP<br />
are to:<br />
• Achieve fast turn-around time<br />
• Provide pro-active maintenance<br />
• Track equipment performance<br />
• Integrate reliability and<br />
maintenance<br />
• Highlight integrated model<br />
• Control management of spare<br />
parts (part of ILS)<br />
• Track resolution history<br />
throughout the equipment<br />
lifecycle<br />
• Manage costs within warranties<br />
and contractual agreements<br />
• Uncover sales opportunities<br />
through better customer<br />
relationship management<br />
With these goals in mind the following<br />
framework is constructed as<br />
shown below:<br />
CCMP Framework<br />
The CCMP framework is shown<br />
Prior to this, in most maintenance<br />
processes, the customers are left out<br />
in the process. CMMS shall highlight<br />
the necessary actions for the<br />
subsequent tasks to be performed.<br />
The large amount of knowledge<br />
base is used primarily for review of<br />
the items and necessary modifications<br />
required, which could evolve<br />
to a new product development.<br />
CMMS<br />
The CMMS comprises of the following<br />
functions:<br />
1. Scheduler<br />
2. Registration<br />
3. Assignment<br />
4. Knowledge Base<br />
5. Spares Monitoring<br />
6. Trend-line Tracking<br />
continued on page 28...<br />
volume <strong>21</strong> no. 1 27
application notes<br />
...continued from page 27<br />
1. Scheduler<br />
The scheduler serves to schedule<br />
the PM task for the EO system (referred<br />
as EOs). The PM task in this<br />
case is not fixed, but varies based<br />
on the analysis and outcome from<br />
various other tasks coordinated in<br />
the CMMS.<br />
2. Registration<br />
All new or existing EOs are<br />
registered in the CMMS prior to<br />
any tasks being performed. Its<br />
historical background is reviewed<br />
for the recommended PM task to be<br />
performed.<br />
3. Assignment<br />
The EOs are assigned to the various<br />
maintainers on duty for the respective<br />
tasks. The duration of work<br />
and the tasks are monitored and<br />
managed in CMMS.<br />
4. Knowledge Base<br />
For each EO, a knowledge Base is<br />
developed to track its usage and<br />
the respective task performed. This<br />
knowledge base serves as the basis<br />
for all the analysis to be performed.<br />
5. Spares Monitoring<br />
The spares are monitored to ensure<br />
adequacy of parts for repairs,<br />
inputs to the analysis are the trend<br />
analysis, CBM and PM, lead-time<br />
and TAT requirements.<br />
6. Trend-line Tracking<br />
The limits and progression of the<br />
trends are monitored and tracked<br />
to alert the customer of any possible<br />
failure with the recommended<br />
actions. Based on the customer<br />
feedback, necessary action will be<br />
performed.<br />
Maintenance Tasks<br />
The Maintenance Tasks are performed<br />
around CMMS as follows:<br />
1. Trend Analysis<br />
2. Failure Analysis<br />
3. Pro-active Maintenance<br />
4. Corrective Maintenance<br />
5. Time Based Maintenance<br />
6. Conditione Based Maintenance<br />
1. Trend Analysis<br />
From the knowledge base in CMMS,<br />
the trend of the EOs program is<br />
analysed to foresee any possible<br />
failure trend and subsequent action<br />
such as on spares and CBM and PM<br />
tasks are scheduled if necessary.<br />
2. Failure Analysis<br />
Failure Analysis (FA) is performed<br />
in the event of failure occurrences.<br />
The necessary follow- up action<br />
and knowledge base updates are<br />
performed respectively.<br />
3. Pro-active Maintenance<br />
Based on the trend analysis and the<br />
various inputs from CBM and PM<br />
tasks, the series of recommended<br />
actions will be presented to the<br />
customer for review and approval.<br />
Follow up actions in maintenance<br />
are taken to avoid possible failure<br />
of the EOs down stream. Samples of<br />
Pro-active Maintenance are recommended<br />
replacement of motor, gear<br />
and clamp of IRIS of day camera.<br />
4. Corrective Maintenance<br />
Corrective Maintenance is performed<br />
to rectify the failure and<br />
possible damage occurrence.<br />
5. Time Based Maintenance<br />
Time Based Maintenance (TBM) is<br />
the traditional PM task performed,<br />
however the time scheduled are<br />
not fixed but will vary according to<br />
the inputs from trend analysis and<br />
CBM. Samples of TBM performed<br />
are: beam divergence, BIT testing,<br />
Functional testing, calibrations and<br />
performance testing.<br />
6. Conditioned Based<br />
Maintenance<br />
Conditioned Based Maintenance<br />
(CBM) [3,4] is aimed at immediate<br />
detection and diagnosis of off-normal<br />
EOs operations. It uses some<br />
NDT methodology for analysis.<br />
Some of the CBM performed on<br />
EOs are BIT testing, Zoom potential<br />
meter testing.<br />
Engineering Processes<br />
The extensive information in<br />
the knowledge base is used for<br />
engineering product review for<br />
both internally developed products.<br />
In addition, this information is also<br />
fedback to the OEM of the product<br />
for continuous improvement.<br />
BE<strong>ST</strong> PRACTICES<br />
Some of the best practices adopted<br />
from [5] with the addition of the<br />
last point to the implementation of<br />
a Customer Centered Maintenance<br />
Process framework are highlighted<br />
as follows:<br />
• Philosophical and Theoretical<br />
Shifts<br />
• Understanding Change<br />
• Teamwork<br />
continued on page 29...<br />
28 electronics review
application notes<br />
...continued from page 28<br />
• Training<br />
• Asset Management<br />
• Warehouse/Inventory Control<br />
• Preventive Maintenance<br />
• Predictive Maintenance<br />
• Purchasing<br />
• Accountability<br />
• Pro-Active Maintenance<br />
• Production Lead Maintenance<br />
Pro-Active Maintenance<br />
Pro-Active Maintenance (PAM)<br />
has many benefits. Prior to the<br />
failure of the product, the parts<br />
that show symptoms of failure are<br />
replaced. There is also Just-in-Time<br />
in the preparation of the parts for<br />
replacement. There is no longer a<br />
need to stock up large amounts of<br />
the spares for replacement, thus<br />
reducing the impact on corrective<br />
maintenance.<br />
Production Lead<br />
Maintenance<br />
Special attention is placed on the<br />
production lead maintenance<br />
(PLM). The concept of production<br />
lead maintenance is not new, but<br />
for an advanced electronic system<br />
like the electro-optic payload,<br />
it is very important. It helps the<br />
maintainer to acquire the necessary<br />
in-depth knowledge for assembling<br />
and trouble shooting of the entire<br />
system.<br />
Figure 2. Production Lead Maintenance EO payload comparisons<br />
<strong>No</strong>rmal Sed Factor<br />
3.5<br />
3<br />
2.5<br />
2<br />
1.5<br />
1<br />
0.5<br />
0<br />
have a PLM prior to maintenance,<br />
2004 2005 2006 2007 Year<br />
termed E2. The chart indicates that<br />
the program E1 does have a shorter<br />
average TAT, as the cost of maintenance<br />
is also lower, attributed to the<br />
greater amount of local capabilities<br />
available to support the system in<br />
general.<br />
E1 Avg TAT in mh E2 Avg TAT in mh E1-Cost in Millions E2-Cost in Millions<br />
Avg = Average; TAT = Turn Around Time; mh = Man Hours<br />
CONCLUSION<br />
In this paper, the writers have<br />
highlighted the CCMP framework<br />
and the various components which<br />
form the building blocks of the<br />
CCMP framework. The linkages<br />
between the engineering and maintenance<br />
tasks via CMMS are also<br />
emphasized, showing intertwining<br />
between them. The best practices<br />
for a successful implementation of<br />
a CCMP framework are elaborated<br />
in this paper, with emphasis placed<br />
on the production leading maintenance<br />
concepts, which serve to<br />
reap in maximum benefit for a total<br />
integrated maintenance.<br />
For more information, please contact<br />
Marcus Yin at yinmarcus@stelop.com or<br />
Tan Lay Beng at tanlb@stelop.com<br />
Figure 2 illustrates the comparison<br />
of two electro-optic systems for<br />
the last five years, the figures are<br />
normalised for fair comparison.<br />
One is maintained with a production<br />
lead maintenance upfront,<br />
termed E1, while the other does not<br />
References:<br />
1.<br />
2.<br />
3.<br />
4.<br />
5.<br />
Neil B. Bloom, Reliability Centered Maintenance (RCM), Implementation made simple, McGraw-<br />
Hill, 2005.<br />
Anthony M. Smith, Reliability Centered Maintenance (RCM), McGraw-Hill, 1993.<br />
Marcus Bengtsson, Erik Olsson, Peter Funk, Mats Jackson, Technical Design of Condition<br />
Based Maintenance System, Maintenance and Reliability Conference 2004.<br />
Marcus Bengtsson, Condition Based Maintenance System Technology, Euromaintenance 2004.<br />
Bruce C. Hiatt, Best Practices in Maintenance, http://www.tpmonline.com/<br />
volume <strong>21</strong> no. 1 29
events<br />
<strong>ST</strong>EE-SatComS Shares Vision at Satellite Technology Asia ‘08<br />
Satellite Technology Asia 2008<br />
(SATTECH 2008) International<br />
Conference was held for the first<br />
time in Singapore, on <strong>21</strong> February<br />
2008. SATTECH 2008 was held<br />
in conjuction with the Singapore<br />
Airshow 2008, and supported by<br />
Nanyang Technological University’s<br />
Centre for Research in Satellite<br />
From Right : Dave Bettinger, Chief Techonology officer,<br />
iDirect; Mr Poh Kwee Lin, Director, Business Development,<br />
SingTel Satellite; Dr Eui K.Koh President, ProtoStar Asia; Prof<br />
Lui Pao Chuen, Chief Defence Scientist, Ministry of Defence;<br />
Mr Matt O’ Connell, President and CEO, GeoEye; Mr Arie<br />
Halsband, GM, MBT Space Division<br />
Technologies (CRE<strong>ST</strong>), and the<br />
National University of Singapore’s<br />
Centre for Remote Imaging, Sensing<br />
and Processing (CRISP).<br />
Mr Dave Bettinger, Chief Technology<br />
Officer of iDirect, delivered the<br />
presentation “Future Mil-Satcom” on<br />
behalf of <strong>ST</strong> <strong>Electronics</strong> (Satcom &<br />
Sensor Sytems) [<strong>ST</strong>EE-SatComS] at<br />
the conference.<br />
In his presentation, Mr Bettinger<br />
elaborated on iDirect’s success in<br />
the global defence and government<br />
markets and explained why iDirect<br />
Hub and satellite modem products<br />
and solutions will continue to<br />
satisfy the most stringent and<br />
uncompromising demands from<br />
these customers. He touched on<br />
the unique features and functions<br />
of the iDirect intelligent platform,<br />
advanced IP features, bandwidth<br />
efficiency and advanced hub and<br />
remote solutions.<br />
The other speakers at the conference<br />
included the Guest-of-Honour<br />
Professor Lui Pao Chuen, Chief<br />
Defence Scientist of Singapore’s<br />
Defence Ministry, and key executives<br />
from Digital Globe, EADS,<br />
IAI, GeoEye, OHB, R<strong>ST</strong>, SingTel,<br />
Telespazio and Thales Alenia<br />
Space. The speakers presented a<br />
good range of topics from imaging,<br />
sensing to processing.<br />
The event brought together decision<br />
makers, operation managers, end<br />
users, technologists and procurement<br />
specialists in the industry<br />
from all over the world.<br />
For more information, please contact<br />
<strong>ST</strong>EE-SatComS at (65) 6567 6791 or<br />
email: mktg_satcoms@stee.stengg.com<br />
Infocomm Technology Seminars<br />
<strong>ST</strong> <strong>Electronics</strong> (Info-Comm Systems) [<strong>ST</strong>EE-InfoComm], a leading solutions<br />
company in the Asia Pacific region, is committed to providing its<br />
customers with a comprehensive range of innovative solutions that satisfy<br />
their needs. In line with this, the company organised two technology<br />
seminars in February 2008 featuring distinguished speakers who shared<br />
their experiences and knowledge<br />
with invited guests and customers.<br />
During the seminars, the<br />
speakers presented the latest development<br />
and trends from their<br />
respective specialised fields.<br />
For seminar on Introduction<br />
to Electromagnetic Threat:<br />
Effects and Protection held on<br />
14 February, Dr Dave V Diri provided<br />
a rare insight into a new<br />
and revolutionary direct energy<br />
threat which comes in the forms<br />
of Nuclear Electromagnetic Pulse (NEMP), High Power Microwave (HPM)<br />
and Ultra Wide Band (UWB). Dr Diri is a veteran in the general field of<br />
electromagnetic theory and its applications in NEMP, HPM, Lightning,<br />
and UWB.<br />
On 26 February, Mr Mark Adcock and Mr Neil Viberg of General<br />
Dynamics Canada held a sharing session on MESHnet Technologies. Both<br />
speakers are technical consultants who specialise in communication and<br />
networking areas with vast experiences in implementing tactical communication<br />
systems. They were involved in the Canadian Army’s Irish program<br />
and United Kingdom Army’s Bowman program. This seminar was<br />
an excellent technology sharing session with General Dynamics Canada,<br />
highlighting the speakers’ valuable experiences with the Canadian and<br />
British Army C3 projects as well as<br />
MESHnet solutions for armoured<br />
fighting vehicles.<br />
For more information, please contact<br />
<strong>ST</strong>EE-InfoComm at (65) 6567 6769 or<br />
email: info_infocomm@stee.stengg.com<br />
Celebrating the<br />
New Year on a<br />
High <strong>No</strong>te<br />
<strong>ST</strong> <strong>Electronics</strong> (InfoComm-Systems)<br />
[<strong>ST</strong>EE-InfoComm] ushered in<br />
the New Year on a high note by<br />
extending a special invitation to its<br />
customers to a preview of “Beauty<br />
World”, a local musical production.<br />
Held at the Esplanade Theatre on<br />
5 January 2008, Beauty World is<br />
an iconic production depicting<br />
Singapore’s heritage and one of the<br />
most anticipated theatrical events of<br />
2008. Customers who attended the<br />
event thoroughly enjoyed the heartwarming<br />
hit songs, snazzy dance<br />
routines and eye-catching costumes<br />
and sets of the production.<br />
<strong>ST</strong>EE-InfoComm was glad to<br />
kick-start the New Year by sharing<br />
this memorable production with its<br />
customers and looked forward to a<br />
great 2008!<br />
30 electronics review
events<br />
<strong>ST</strong> <strong>Electronics</strong> – SingTel Signs MOU for Collaborations<br />
On 29 January 2008, management<br />
teams from <strong>ST</strong> <strong>Electronics</strong> and<br />
Singapore Telecommunications<br />
Limited (SingTel) gathered at<br />
SingTel Comcentre to witness<br />
the signing of a Memorandum of<br />
Understanding (MOU) between<br />
the two companies. The MOU<br />
articulates the intention of both<br />
companies to work together on<br />
potential areas of collaborations for<br />
mutual success.<br />
Exploration on potential collaborations<br />
started in 2007 when Mr Bill<br />
Chang, Executive Vice President of<br />
SingTel Business Group, visited<br />
<strong>ST</strong> <strong>Electronics</strong>. It was followed by a<br />
recent visit by Mr. Allen Lew, Chief<br />
Executive Officer - Singapore of<br />
SingTel, and his management team<br />
on 11 January 2008. During this<br />
visit, <strong>ST</strong> <strong>Electronics</strong> shared with<br />
the visitors on its core capabilities,<br />
competencies and business thrusts.<br />
Mr Seah Moon Ming, President of<br />
<strong>ST</strong> <strong>Electronics</strong>, personally led the<br />
<strong>ST</strong> <strong>Electronics</strong> and SingTel teams at the MOU signing ceremony<br />
visitors on a tour of <strong>ST</strong> <strong>Electronics</strong>’<br />
facilities and demonstration of its<br />
key products.<br />
Shortly after the visit, a list of potential<br />
areas of collaborations between<br />
<strong>ST</strong> <strong>Electronics</strong> and SingTel was<br />
established. Both parties decided<br />
to proceed with an MOU to seal the<br />
partnership interests. Key personnel<br />
were nominated to work on the<br />
specific areas. SingTel invited<br />
<strong>ST</strong> <strong>Electronics</strong> to its ComCentre<br />
for the MOU signing followed by a<br />
tour of its Innovation Centre.<br />
Both Mr Seah and Mr Lew strongly<br />
believe that the collaboration is a<br />
great opportunity for <strong>ST</strong> <strong>Electronics</strong><br />
and SingTel to leverage the combined<br />
strengths of the two companies to<br />
generate innovative products and<br />
solutions with competitive edge in<br />
the marketplace.<br />
<strong>ST</strong> <strong>Electronics</strong> President Addresses Inaugural IES Seminar<br />
Mr Seah Moon Ming, President<br />
of <strong>ST</strong> <strong>Electronics</strong>, spoke at the<br />
inaugural IES Systems Engineering<br />
Seminar on the topic ‘Systems<br />
Engineering – A National Competitive<br />
Edge for Singapore <strong>Electronics</strong> and<br />
ICT Industry’ on 19 March 2008.<br />
Mr Seah draws from his extensive<br />
knowledge and experience in<br />
applying systems engineering to<br />
various industries and domains<br />
ranging from defence and public<br />
security to transportation, education<br />
and communication applications.<br />
He began with an update on the<br />
significant number of engineers<br />
that China has generated annually<br />
and the rise of Hua-Wei, which<br />
has grown to become a top ICT<br />
company in China and the world.<br />
Mr Seah went on to examine how<br />
ICT companies in Singapore can<br />
leverage on systems engineering<br />
to provide value-added systems<br />
solutions to Governments and<br />
commercial customers worldwide.<br />
He explained how systems engineering<br />
enables systems companies to<br />
sharpen their competitive edge and<br />
create differentiation in the global<br />
solutions market while facilitating<br />
the development of strategies and<br />
markets.<br />
Mr Seah delivering his address<br />
Turning the focus to development<br />
of Systems Engineering competency<br />
and talents, Mr Seah emphasised<br />
the importance of education and<br />
certification efforts by IES, D<strong>ST</strong>A,<br />
and Institutes of Higher Learning<br />
(IHLs) to build, sustain and develop<br />
the systems engineering expertise<br />
in Singapore.<br />
Other highlights of the seminar<br />
included speeches by Professor<br />
Lui Pao Chuen, Chief Defence<br />
Scientist of Singapore’s Ministry<br />
of Defence, and Mr Yam Ah<br />
Mee, Chief Executive of Land<br />
Transport Authority, as well as<br />
the signing of the Memorandum<br />
of Understanding between the<br />
IES and the Defence Science and<br />
Technology Agency (D<strong>ST</strong>A) to<br />
further promote and advance the<br />
discipline of systems engineering in<br />
Singapore.<br />
The objective of this seminar was<br />
to show how the interdisciplinary<br />
approach of systems engineering can<br />
be applied as an effective means in<br />
managing large-scale and complex<br />
projects, helping companies gain<br />
competitive advantage by reducing<br />
the risk of failure and shortening<br />
the system development cycle.<br />
The seminar received very good<br />
feedback from the 250 strong<br />
audience, who felt that event<br />
was well organised and that the<br />
presentations were interesting and<br />
relevant.<br />
volume <strong>21</strong> no. 1 31
literature news<br />
CAP GENiiE VSee<br />
GENiiE VSee is a powerful Voice, Video and Visual (V3) communication<br />
tool designed for high quality, secure conferencing<br />
and collaboration sessions across diversified geographical<br />
locations such as the office, home or on-the-go, using the<br />
internet or IP-based networks.<br />
The distinctive architecture of GENiiE VSee employs high<br />
encryption coding and unique compression technologies and<br />
provides little or no latency on the internet which is clearly a<br />
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transforming them into a plug-and-play collaborative platform.<br />
iAirport<br />
intelligent Airport (iAirport) is a system of systems of several<br />
technologies to give ATC Aerodrome Controllers an enhanced<br />
situational awareness and decision support tools for faster,<br />
more accurate decision making. Using state-of-the-art virtual<br />
reality, it provides real-time status on the conditions of the<br />
airfield platforms, including the detection of Foreign Object<br />
Damage (FOD) debris. It improves airfield surface safety<br />
and survivability, increases and maximises airbase/airport<br />
capacity, as well as reduces the workload of ATC Aerodrome<br />
Controllers.<br />
For more information on these brochures from<br />
<strong>ST</strong>EE-InfoSoft, contact Patricia Loh at (65) 6413 1620 or<br />
email: patricialoh@stee.stengg.com<br />
Synergistic Warfare Communication Solutions<br />
Information dominance across the battlespace is a key<br />
component of network-centric C4 systems of the modern<br />
defence forces and homeland security agencies. <strong>ST</strong> <strong>Electronics</strong><br />
(Info-Comm Systems)’s [<strong>ST</strong>EE-infoComm] field-proven warfare<br />
communication solutions enhance and transform the way<br />
people, information and operational activities are synergised<br />
for maximum effectiveness in military and security operations<br />
as well as training. Our solutions focus on the following areas:<br />
tactical communications and networking, platform C4I integration,<br />
soldier systems and urban operations, surveillance and<br />
tracking, electronic warfare, information assurance, shielding<br />
and EMI/EMC capability.<br />
In-tunnel Wireless Communication Solutions<br />
<strong>ST</strong>EE-InfoComm provides comprehensive in-tunnel communication<br />
solutions essential for the security and safety of tunnel<br />
users. These solutions create a<br />
critical communication channel<br />
to active car radios, offering<br />
effective and efficient incident<br />
and traffic management essential<br />
to tunnel operators, public safety<br />
agencies and authorities during<br />
emergencies and evacuations. Its<br />
Fibre-optic Radio Frequency (RF)<br />
Repeater system offers a costeffective<br />
alternative for distribution<br />
and coverage enhancement<br />
of critical two-way communications<br />
signals and many other<br />
services ranging from FM to UHF<br />
frequencies.<br />
One-Stop Productisation and Manufacturing Centre<br />
<strong>ST</strong>EE-InfoComm offers a comprehensive range of services<br />
in productisation, manufacturing and testing to meet the<br />
needs of our customers. We are able to tailor our services<br />
to suit various stages from productisation to manufacturing;<br />
ranging from initial product design to the enhancement of the<br />
manufacturing process. As a one-stop manufacturing centre,<br />
<strong>ST</strong>EE-InfoComm provides a complete range of turnkey solutions<br />
which caters to various manufacturing lot sizes with quick<br />
setup and optimal asset utilisation, resulting in reduced timeto-market<br />
cycles and lower production costs for customers.<br />
For more information on these brochures from<br />
<strong>ST</strong>EE-InfoComm, please call (65) 6567 6769 or email:<br />
info_infocomm@stee.stengg.com<br />
upcoming events<br />
EVENT WHEN (2008) WHERE PARTICIPANT(S)<br />
Asia Pacific EMC Week 20-22 May Singapore<br />
<strong>ST</strong> <strong>Electronics</strong> (Info-Comm Systems) [<strong>ST</strong>EE-InfoComm],<br />
Large Scale Systems Group<br />
Defence Technology Asia 2008 <strong>21</strong>-22 May Singapore <strong>ST</strong> <strong>Electronics</strong> (Training & Simulation)<br />
CommunicAsia 2008 17-20 June Singapore <strong>ST</strong> <strong>Electronics</strong> (Satcom & Sensor Sytems), iDirect<br />
9th ITS Asia Pacific Forum & Exhibition 14-16 July Singapore <strong>ST</strong>EE-InfoComm<br />
32 electronics review