complaint handling mechanism at spiu relating to procurement ...

COMPLAINT HANDLING MECHANISM AT SPIU RELATING TO
PROCUREMENT, FRAUD,CORRUPTION AND QUALITY OF
CONSTRUCTION IN ACCORDANCE WITH GOVT. OF INDIA / STATE
ADMINISTRATIVE PROCEDURE.
Any person may make a complaint with regard to the proper
implementation of COE Scheme under the Department of Employment and
Training. Every complaint shall be made in the form of a statement in the form
and in the manner prescribed as under:
COMPLAINT FORM
Before the Director/Joint Director (Training) Directorate of Employment
and Training, Govt. of Karnataka.
1) Name and Address of the complainant for all correspondence in respect of
complaint :
2) Name and Address of the Govt. servant/other person complained against :
3) Brief facts relating to the action complained of :
4) The evidences relied upon (copies available with the complainant shall be
enclosed) should be furnished :
5) Were the facts stated in item 3 the subject matter of any previous complaint
to any authority or of any suit, petition or other proceeding whatsoever
before a court of law or other tribunal or an officer of a Govt. if so give
particulars of the remedies sought or granted:
6) Remarks if any:
Place :

Date :
complainant.
Signature / thumb mark of the
(for Office use)
Register of Complaints
1) Sl. No. :
2) Date of Receipt of complaint :
3) Complainants name and address :
4) Name & address of the Govt. servant/other person complained against :
5) Date of final disposal :
6) Result :
7) Manner of implementation of final order :
Procedure for disposal of the complaint:
1) The Authority concerned after making preliminary inquiry as deemed fit he
shall forward a copy of the complaint to the Govt. servant /other person
concerned and also the competent authority concerned.
2) Shall afford to such Govt. servant/other person an opportunity to offer his
remarks on such complaint.
3) May make such order as to the safe custody of documents relevant to the
investigation, as he deems fit.

The Authority may, in his discretion, refuse to investigate or cease to
investigate any complaint if in his opinion:
a) The complaint is frivolous or vexatious or not made in good faith.
b) There are no sufficient grounds for investigating or the case may be for
continuing investigation; or
c) Other remedies are available to the complainant and in the circumstances of
the case, it would be proper for the complainant to avail of such remedies.
In any case the Authority decides not to entertain a complaint or to discontinue
any investigation in respect of a complaint he shall record his reasons thereof and
communicate the same to the complainant and the Govt. servant/other persons
concerned.
CONDITIONS ;
1) Complaint fee Rs.20 for making each complaint.
2) The complaint will be normally disposed within a month except where
the matter requires detailed investigation may require additional time.
3) Indicating the Appellate Authority in case for an appeal against the order
passed
by the Authority of investigation.
4) Filing an affidavit along with the complaint by the Complainant.