Career Services - Penn State Altoona - Penn State University
Career Services - Penn State Altoona - Penn State University
Career Services - Penn State Altoona - Penn State University
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
<strong>Career</strong> <strong>Services</strong><br />
RESUMES AND COVER LETTERS<br />
126 Slep Student Center<br />
8 a.m. - 5 p.m. (M - F)<br />
814-949-5058<br />
www.altoona.psu.edu/career
TABLE OF CONTENTS<br />
CREATING YOUR RESUMÉS...................................................................1<br />
Tips for Preparing Your Resumé<br />
TYPES OF RESUMÉS...................................................................................3<br />
Chronological<br />
Functional<br />
TOP RESUMÉ QUESTIONS ANSWERED.............................................3<br />
SAMPLE RESUMÉS.....................................................................................5<br />
Suggested Content<br />
Chronological Samples<br />
Functional Sample<br />
Electronic Sample<br />
CREATING YOUR COVER LETTER.....................................................12<br />
Guidelines for Preparing Your Cover Letter<br />
Suggested Content<br />
Sample<br />
Sample E-mail Cover Letter<br />
CREATING OTHER CORRESPONDENCE.........................................16<br />
Thank You Letter<br />
Letter of Acceptance<br />
Declining an Offer<br />
Professional References<br />
This publication is available in alternative media on request.<br />
<strong>Penn</strong> <strong>State</strong> is committed to affirmative action, equal opportunity, and the diversity of its workforce. U.Ed. AAO 12-38 srg21<br />
Table of Contents
CREATING YOUR RESUMÉS<br />
Resumés often serve as your initial contact with employers and are the most critical item in determining whether or not you<br />
will obtain an interview. The document is a brief “advertisement” of your skills, education, and relevant experience. You may<br />
need to have several versions of your resumé, especially if you are seeking various positions. It should be specific to each<br />
type of job you are seeking; a general or generic resumé gets far fewer interviews.<br />
Tips for Preparing Your Resumé<br />
• There is no one way to organize a resumé, but it should be neat and appealing to the eye. There should not be any<br />
spelling, punctuation, or grammatical errors. Be sure to avoid using text messaging language.<br />
• Use quality bond paper (24#). Do not fold or staple your resumé. Cream, gray, and beige are all conservative<br />
colors of paper that are acceptable.<br />
• The layout should be simple, well organized, and consistent. Good spacing, margins, and headings contribute to<br />
appearance and readability. Use creativity in layout, white space, and margins for optimal graphic appeal. Font<br />
size should be at least 11 point.<br />
• Verb phrases should include skills gained through experience instead of listing general duties such as filing,<br />
photocopying, and answering phone. Avoid using personal pronouns.<br />
• A one-page resumé is preferred, but a two-page resumé is acceptable in certain situations. If two pages are<br />
needed, the second page should list significant and relevant material on at least ¾ of the page. Be sure to include<br />
your name and page two at the top of the second page.<br />
• It is recommended that the resumé be printed on a laser printer or high quality ink jet printer. Since the resumé<br />
will most likely be copied by an employer, the original must be flawless and of high quality.<br />
• The resumé should be tailored to each job description. Look at a number of sample resumés to get ideas about<br />
style, layout, and content. Then you can create your own style. Avoid using resumé programs or templates because<br />
they are redundant in style for readers.<br />
• Keywords should be used for electronic resumés. Keywords are nouns and phrases that highlight technical and<br />
professional areas of expertise, industry-related jargon, projects, achievements, special task forces, and other<br />
distinctive features about a prospect’s work history. Try to identify all possible keywords appropriate to your<br />
skills and accomplishments that support the kinds of jobs you are seeking.<br />
• Avoid personal information that has no impact upon your ability to do the job. (Age, marital status, sexual<br />
orientation, religion, political party affiliation, etc.)<br />
• If you attach your resumé in an e-mail message do so in the format requested by the employer. If a specific format<br />
is not required, send as a PDF or RTF document.<br />
1 • Resumes and Cover Letters
• Use action verbs to show professional accomplishments. Sample action verbs include:<br />
• Your resumé will continue to be a work in progress showing your skills and qualifications to future employers.<br />
Update your resumé on a regular basis.<br />
2 • Resumes and Cover Letters
TYPES OF RESUMÉS<br />
This packet includes copies of a few sample resumés to help you create your resumé with its own unique format.<br />
Chronological and functional resumés are two formats to consider.<br />
Chronological<br />
This format is used by traditional students who are transitioning from college into the workforce. Present education<br />
is listed first, followed by present and previous work experience. Most recent jobs are listed first and then previous<br />
job experiences are listed (reverse chronological order). Under each entry, use verb phrases to show skills gained<br />
through experience. This is an appropriate format if you have experience directly related to your career goal.<br />
Functional<br />
This format is used by career changers and students with many years of professional experience to explain their<br />
experience using major skill headings, while job titles, employers, and dates are listed separately. This type of<br />
resumé is especially useful when your work experiences are not directly related to your career objective but shows<br />
that you have obtained transferable skills.<br />
TOP RESUMÉ QUESTIONS ANSWERED<br />
Is it better to use a pre-formatted template or blank Microsoft Word document when writing my resumé<br />
Using a blank Microsoft Word document is preferred over the use of a pre-formatted template for several reasons.<br />
Blank Word documents offer greater flexibility and more effective space usage when formatting pages, whereas<br />
templates can be more restrictive and limiting. Also, a Word document resumé provides individualized stylistic<br />
formatting options. Pre-formatted templates are easy to spot and they allow little room for uniqueness.<br />
Where do I include my study abroad experience<br />
Study abroad experiences are best included within the Education section of your resumé. Such information should<br />
be formatted in a manner that is consistent with the other items found within that section (see sample on page 8 for<br />
format). However, if you completed an internship or other related experience while studying abroad, you may choose<br />
to further elaborate on that opportunity as part of the Experience section of your resumé.<br />
How important is it for me to list my GPA<br />
Many organizations and graduate schools use GPA as a criterion for identifying viable candidates to continue<br />
through the application process. If your cumulative or major GPA is a 3.0 or above, it is beneficial to list it.<br />
Are summer work experiences important in a professional resumé<br />
Summer and/or part-time work experiences can serve to demonstrate a variety of important skill sets that you have<br />
developed, which adds breadth to your resumé. Transferable skill sets that employers seek include leadership,<br />
teamwork, diversity appreciation, interpersonal savvy, organization, problem-solving, communication, strong work<br />
ethic, analytical, initiative, technological, adaptability, detail-oriented, self-confidence, tactfulness, creativity,<br />
strategic planning, and entrepreneurial.<br />
3 • Resumes and Cover Letters
Do I need to use bulleted points to describe my experiences<br />
Elaborating on experiences using bulleted points is strongly recommended when building a resumé. Each bullet<br />
should be no more than 1-2 lines long, and you may use up to 3-4 bullets to describe each listed experience.<br />
Do I need a skills section If so, what types of skills are appropriate for inclusion in a professional resumé<br />
A skills section is not required, but it can be an opportunity to effectively display additional skills that could set you<br />
apart from the applicant pool. Technology-based or computer skills, foreign language knowledge, and other fieldspecific<br />
skill sets and certifications are appropriate to include. Remember—you could be tested on that knowledge in<br />
an interview!<br />
4 • Resumes and Cover Letters
Suggested Content for a Reverse Chronological Resumé<br />
Your Name<br />
E-mail<br />
Current Address:<br />
Street Address<br />
City, <strong>State</strong> Zip<br />
Telephone Number<br />
Permanent Address:<br />
Street Address<br />
City, <strong>State</strong> Zip<br />
Telephone Number<br />
OBJECTIVE<br />
One concise, easy-to-read statement focusing on the type of position you are seeking, the skills you want to utilize, or the<br />
tasks in which you want to become involved. Here are some examples:<br />
• Seeking an administrative position in a non-profit organization where I can use my fund-raising, public relations, and<br />
management skills.<br />
• To obtain a summer internship in marketing research with an emphasis in consumer products.<br />
EDUCATION<br />
• List degrees in reverse chronological order– most recent first. Keep the information easy to scan.<br />
• You can list study abroad experience here as well.<br />
• If your GPA (either overall or In Major) is above 3.00, include it here.<br />
COURSE PROJECTS<br />
• Include bulleted statement, beginning with action verbs, to describe relevant course projects.<br />
• Examples are on pages 6 -9.<br />
EXPERIENCE<br />
• List the most recent position first (reverse chronological order). If you have a mixture of experiences, you can break<br />
it down into different categories, such as Internship Experience, Work Experience, or Volunteer Experience.<br />
• Use action verbs (page two) to show details of your accomplishments and responsibilities rather than just listing<br />
duties. If appropriate, use numbers to enhance credibility, show volume, percentages, dollar amounts, etc. For<br />
example: Increased sales of x product by five percent in eight months.<br />
• Include information and skills that relate to the position you are seeking.<br />
• Consolidate information when possible; avoid repetition and excessive details when describing experiences, be<br />
concise.<br />
ACTIVITIES<br />
• List the most relevant activities and offices held first. Include college, community, and professional.<br />
• If relevant, add brief details of the position and your accomplishments using verb phrases.<br />
SKILLS<br />
You may want to consider a specific skills section to highlight skills you have on specific computer hardware or software or<br />
foreign languages.<br />
HONORS AND AWARDS<br />
Optional; include only if you have several honors.<br />
5 • Resumes and Cover Letters
Sample Reverse Chronological Resumé<br />
JOHN C. DOE<br />
jcd000@psu.edu<br />
Current Address:<br />
Permanent Address:<br />
123 A Street 14541 Hunter Drive<br />
City, PA 166XX<br />
Pittsburgh, PA 166XX<br />
814-123-4567 412-777-7777<br />
OBJECTIVE<br />
To apply work and academic experience in Electro-Mechanical Engineering Technology with interests that include process and<br />
product engineering<br />
EDUCATION<br />
<strong>Penn</strong> <strong>State</strong> <strong>Altoona</strong><br />
Bachelor of Science, Electro-Mechanical Engineering Technology, May 20XX<br />
AutoCAD Certificate, December 20XX<br />
GPA: 3.25<br />
COMPUTER SKILLS<br />
AutoCAD, Pro/ENGINEER, SolidWorks, Mastercam, G-Code, Robot Programming, RSLogix 500, RSLogix 5000, RSLinx, RSView, MATLAB,<br />
Simulink, LabVIEW, C++, Visual Basic, QBasic, PSpice, Electronics Workbench, Microsoft Office, Microsft Project, FrontPage,<br />
Rhinoceros<br />
COURSE PROJECTS<br />
• Utilized ladder logic to design a traffic signal at two intersecting roadways with a left turn sensor using Allen-Bradley SLC<br />
500 Programmable Logic Controllers<br />
• Analyzed the design of a can opener, created solid models of each of the parts making up the assembly, designed the<br />
process for assembly of the part, and wrote a cost analysis for production<br />
• Utilized digital logic gates to implement an eight bit binary calculator to add and subtract numbers<br />
WORK EXPERIENCE<br />
McNeil Consumer Products Co.<br />
<strong>Altoona</strong>, PA<br />
Manufacturing Process Intern<br />
May 20xx—August 20xx<br />
• Implemented Statistical Process Control into manufacturing process<br />
• Maintained quality control in the processing and packaging of over-the-counter pharmaceuticals<br />
• Wrote standard operating procedures for the production floor that were approved by the Food and Drug Administration<br />
• Combined efforts with Quality Assurance, Research and Development, and Engineering to implement new processes<br />
• Installed, inspected, and validated system upgrades to process control and equipment<br />
Shop ‘n Save<br />
Pittsburgh, PA<br />
Assistant Manager<br />
September 20xx—May 20xx<br />
• Supervised front line staff and was responsible for operations in manager’s absence<br />
• Interviewed, hired, and trained employees and provided them with feedback on their performance<br />
• Developed system for monitoring specialty item inventory which decreased inventory by 50 percent<br />
Vice President, American Society of Mechanical Engineers<br />
Sigma Pi Fraternity International<br />
Intramural Sports: softball, football, hockey, soccer<br />
ACTIVITIES<br />
6 • Resumes and Cover Letters
Sample Reverse Chronological Resumé<br />
IMA STUDENT<br />
123 Ivy Lane<br />
<strong>Altoona</strong>, PA 16601<br />
814-686-0000<br />
ias123@psu.edu<br />
OBJECTIVE<br />
To obtain the caseworker position with Home Nursing Agency where I can utilize my interest in gerontology<br />
EDUCATION<br />
The <strong>Penn</strong>sylvania <strong>State</strong> <strong>University</strong><br />
Bachelor of Science, Human Development and Family Studies, May 20xx<br />
Associate of Arts, Letters, Arts, and Sciences, May 20xx<br />
GPA: 3.40<br />
INTERNSHIP EXPERIENCE<br />
Blair County Human <strong>Services</strong><br />
<strong>Altoona</strong>, PA<br />
Editor and Victim Advocate<br />
May 20xx – July 20xx<br />
• Interviewed elderly victims of abuse and wrote a humanistic article for the <strong>Altoona</strong> Mirror<br />
• Organized a Take Back the Night event that involved 20 volunteers and 200 participants to create community awareness of<br />
domestic abuse<br />
• Coordinated field trips for elderly residents to community events<br />
COURSE PROJECTS<br />
• Wrote a research paper on elderly victims of abuse<br />
• Initiated a support group for faculty and staff at the college to discuss aging parents as part of an independent study<br />
WORK EXPERIENCE<br />
Community Nursing Service<br />
<strong>Altoona</strong>, PA<br />
Home Health Aide<br />
April 20xx – September 20xx<br />
• Assisted elderly with activities of daily living<br />
• Observed and documented client’s mental and physical condition<br />
COLLEGE ACTIVITY<br />
Human Development and Family Studies Student Association<br />
• Spoke to returning adult students at the college’s open house events<br />
• Acted as a mentor to other returning adults coming back to the college<br />
• Volunteered weekly at the Presbyterian Home to assist with activities for the residents<br />
SKILLS<br />
Language:<br />
• Fluent in Spanish<br />
Computer:<br />
• Microsoft Office<br />
7 • Resumes and Cover Letters
HIGHLIGHT OF QUALIFICATIONS<br />
• Six months of human resources internship experience<br />
• Proficient in Microsoft Office and Adobe Photoshop<br />
• Fluent in Spanish<br />
Sample Reverse Chronological Resumé<br />
MELISSA GOODCHOICE<br />
987 Nittany Drive<br />
<strong>Altoona</strong>, PA 16601<br />
814-686-0000<br />
mgoodchoice@psu.edu<br />
EDUCATION<br />
The <strong>Penn</strong>sylvania <strong>State</strong> <strong>University</strong><br />
Bachelor of Science in Psychology with Business option, December 20xx<br />
GPA: 3.45, Dean’s List: three out of eight semesters<br />
Universidad de Barcelona, Seville, Spain, January 200xx-May20xx<br />
Completed courses in Legal Environments of Business and Human Resource Management<br />
HUMAN RESOURCES EXPERIENCE<br />
Office of Human Resources, <strong>Penn</strong> <strong>State</strong> <strong>University</strong>, <strong>University</strong> Park, PA May 20xx-June 20xx<br />
Intern<br />
• Interacted with employment and compensation specialists, hiring managers, human resource development<br />
associates, and employee benefits staff, as well as support staff<br />
• Assisted with layout and written content for the Human Resource Development Center’s professional development<br />
opportunities catalog which is distributed to every faculty and staff member at <strong>Penn</strong> <strong>State</strong><br />
• Completed various administrative tasks in support of the entire unit such as entering and tracking of employee data<br />
and benefits changes, preparation of travel reimbursements, and other projects<br />
Human Resources, H.J. Heinz Corporation, Pittsburgh, PA September 20xx—December 20xx<br />
Intern<br />
• Gained broad exposure to a variety of departments within the human resources function at Heinz World<br />
Headquarters, a Fortune 500 company including Benefits, Executive Personnel, and Personnel/Recruiting<br />
ACTIVITIES<br />
Intramural volleyball and softball<br />
Special Olympics volunteer<br />
Big Brothers/Big Sisters of Blair County<br />
8 • Resumes and Cover Letters
Sample Reverse Chronological Resumé<br />
PAUL LIONS<br />
2000 Nittany Avenue 814-943-xxxx<br />
<strong>Altoona</strong>, PA 16601<br />
pslions@hotmail.com<br />
EDUCATION<br />
<strong>Penn</strong> <strong>State</strong> <strong>Altoona</strong><br />
Bachelor of Arts, Communications, May 20xx<br />
Video and Audio Production Concentration<br />
GPA: 3.98 with High Distinction<br />
MULTIMEDIA EXPERIENCE<br />
<strong>Altoona</strong> Public Access Channel<br />
<strong>Altoona</strong>, PA<br />
Production Assistant<br />
August 20xx – Present<br />
• Assist in television studio off site production that consists of directing, crew supervision, editing, A/V set up, camera operations,<br />
graphic design, animation design, audio engineering, lighting, set design, gripping, and teleprompter operation<br />
• Generate revenue for the Public Access Channel by creating and selling DVD tapes of events<br />
The Marauders<br />
<strong>Altoona</strong>, PA<br />
Bass Player / Booking<br />
October 20xx– Present<br />
• Perform live for audiences over 4,000 people<br />
• Conduct booking, promoting, gripping, and sound engineering for live performances<br />
<strong>Penn</strong> <strong>State</strong> <strong>Altoona</strong>, Communications Program<br />
<strong>Altoona</strong>, PA<br />
Teaching Assistant<br />
August 20xx – May 20xx<br />
• Coordinated class preparation, student critique sessions, and set up and operation of A/V equipment<br />
• Assisted students with computer program and production training<br />
LiveWire Online Magazine<br />
<strong>Altoona</strong>, PA<br />
Co-Manager Editor / Audio Page Editor<br />
September 20xx – May 20xx<br />
• Acted as a team player to develop LiveWire On-line Radio<br />
• Created and uploaded materials for LiveWire On-line Magazine and Radio LiveWire<br />
FYE<br />
<strong>Altoona</strong>, PA<br />
Assistant Manager<br />
November 20xx – August 20xx<br />
• Supervised a staff of eight and managed operations of a media retail outlet<br />
• Performed store maintenance, inventory control, and book keeping<br />
• Coordinated interviewing and the hiring of new personnel<br />
• Recognized with high performance reviews for seven years and received awards for sales contests<br />
FREELANCE PROJECTS<br />
• Wrote, directed, filmed, and edited a short film and a music video for The Marauders<br />
• Sold “The Lords Of The Highway” DVD by Rock’n’Roll Purgatory Records internationally<br />
• Designed a video presentation for the Blair County Arts Foundation’s 20xx Arts Hall of Fame ceremony<br />
• Assisted in the development of <strong>Penn</strong> <strong>State</strong> <strong>Altoona</strong>’s Virtual Tour<br />
COMPUTER SKILLS<br />
• Adobe After Effects, Dreamweaver, Flash, Illustrator, InDesign, Photoshop, Premiere, and Soundbooth<br />
• Microsoft Excel, FrontPage, PowerPoint, and Word<br />
• Bryce, DVD Studio Pro, Final Cut Pro, Finale, Maya, Motion, Mudbox, Pro Tools, Soundtrack Pro, and Velocity<br />
• All iLife programs<br />
9 • Resumes and Cover Letters
Sample Functional Resumé<br />
JANINE SMITHMYER<br />
126 Haymaker Lane<br />
<strong>Altoona</strong>, PA 16601<br />
(814) 944-XXXX<br />
smithmyer@psu.edu<br />
EDUCATION<br />
<strong>Penn</strong> <strong>State</strong> <strong>Altoona</strong><br />
Bachelor of Arts, Letters, Arts, and Sciences, May 20xx<br />
Entrepreneurship Minor<br />
GPA: 3.87 Dean’s List: Fall 20xx<br />
SKILLS AND QUALIFICATIONS<br />
Supervision<br />
• Trained and supervised four staff members at cosmetics counter<br />
• Developed staff schedules and performed opening and closing procedures in retail environment<br />
Sales<br />
• Exceeded sales goals by 34 percent last year<br />
• Designed creative merchandise displays to promote new products and gifts with purchase<br />
• Maintained inventory and handled monthly sales reports<br />
Communication<br />
• Publicized events for student organization via newsletters and flyers<br />
• Advised customers on best products for their needs<br />
WORK EXPERIENCE<br />
Clinique Counter Manager, Kaufmann’s Department Store<br />
Assistant Manager, Hallmark<br />
Human Resources Assistant, SKF, Inc.<br />
September 20xx – Present<br />
March 20xx – August 20xx<br />
May 20xx – February 20xx<br />
ACTIVITIES<br />
ENACTUS, member<br />
Society of Business Students member<br />
COMPUTER SKILLS<br />
Microsoft Word, Excel, PowerPoint, Access, Publisher, FrontPage<br />
10 • Resumes and Cover Letters
Sample Electronic/Scannable Resumé<br />
JOHN BRUN<br />
<strong>Penn</strong> <strong>State</strong> <strong>Altoona</strong><br />
Oak Hall<br />
<strong>Altoona</strong>, PA 16601<br />
814-949-4131<br />
johnbrun@psu.edu<br />
HIGHLIGHTOF QUALIFICATIONS<br />
*Four months of marketing internship experience<br />
*Nine months of experience as a clerical assistant working in higher education<br />
*Proficient in Microsoft Office, Visual Basic, and Quark<br />
EDUCATION<br />
<strong>Penn</strong> <strong>State</strong> <strong>Altoona</strong><br />
Bachelor of Science, Business, May 20xx<br />
Management and Marketing Concentration<br />
GPA: 3.0<br />
INTERNSHIP EXPERIENCE<br />
Partnership Marketing and Event Planning, <strong>Altoona</strong>, PA<br />
Intern<br />
May 20xx to August 20xx<br />
* Designed new company logo for letterhead and external marketing events<br />
* Planned and organized a company picnic for over 300 Nabisco employees<br />
* Created and conducted an employee satisfaction survey for Kraft Inc.<br />
* Assisted with a marketing research project<br />
WORK EXPERIENCE<br />
<strong>Penn</strong> <strong>State</strong> <strong>Altoona</strong><br />
Clerical Assistant, Student Affairs<br />
August 20xx to May 20xx<br />
* Assisted with planning and organizing a career fair for 200 students and 50 employers<br />
* Created professional correspondence<br />
COLLEGE ACTIVITIES<br />
Treasurer, Society of Business Students<br />
* Managed accounts payable and accounts receivable using $1,000 budget<br />
* Publicized club events to increase membership attendance<br />
* Raised $500 for Relay for Life<br />
* Participated in Intramural soccer, basketball, and baseball<br />
11 • Resumes and Cover Letters
CREATING YOUR COVER LETTER<br />
The primary purpose of the cover letter is to acquaint the prospective employer with your unique talents, experiences, and<br />
skills, and to request an interview to discuss employment possibilities. The cover letter should highlight your resumé by<br />
identifying how you are qualified for the position and the reasons why it will be to the employer’s advantage to hire you. It<br />
is valuable to state the reasons for your interest in that particular employer and the position.<br />
The cover letter should be as concise and targeted as possible and should usually be limited to one page. If possible, the<br />
letter should not be directed to sir, madam, or director of personnel. Find out who is responsible for hiring and direct the<br />
letter to that individual. A description of the important elements to be included in the cover letter follows, along with<br />
several examples of cover letters.<br />
Guidelines for Preparing Your Cover Letter:<br />
• Never mail a resumé without a cover letter.<br />
• Address by name and title of the individual with the power to hire you, if at all possible.<br />
• Adapt the letter carefully to specific details of the job opportunity.<br />
• Highlight and draw attention to the points in your resumé that uniquely qualify you for the position.<br />
• Close your letter with a request for an interview.<br />
• Use quality bond paper (24#) and have the letter typed in a professional format.<br />
• Special attention should be given to grammar, spelling, and neatness. The cover letter should represent your very<br />
best efforts. It may be beneficial to have a member of the <strong>Career</strong> <strong>Services</strong> staff review your letter prior to sending it<br />
to an employer.<br />
• If you are e-mailing your cover letter and resumé, be sure to maintain the same degree of formality and<br />
professionalism you would use in a hard copy letter.<br />
• Never use slang, text messaging language, or abbreviations when corresponding with employers.<br />
12 • Resumes and Cover Letters
Suggested Content for a Cover Letter<br />
Your Present Address<br />
City, <strong>State</strong> Zip<br />
Date of Letter<br />
Individual’s Name<br />
Title<br />
Company/Organization<br />
Street Address<br />
City, <strong>State</strong> Zip<br />
Dear __________:<br />
First Paragraph: Indicate the reason for writing, the specific position or type of work for which you are applying, and the way<br />
in which you learned about the position opening or the company.<br />
Second Paragraph: Explain why you are interested in the particular position, the company or organization, and the products/<br />
services of the organization. Above all, indicate what you can do for the company—tell them how you can benefit their<br />
company and what you can do for them. If you have recently graduated, explain how your academic background makes you<br />
a qualified candidate for this position. If you have had some practical work experience, point out special achievements or<br />
qualifications that relate to the advertised position.<br />
Third Paragraph: Indicate your desire for a personal interview at their convenience. Indicate the best time to contact you<br />
and include your phone number.<br />
Sincerely,<br />
Wanda B. Employed<br />
Wanda B. Employed<br />
Enclosure<br />
13 • Resumes and Cover Letters
Sample Cover Letter<br />
1500 Walnut Avenue<br />
<strong>Altoona</strong>, PA 16602<br />
October 25, 20xx<br />
Mr. James Smith<br />
Director<br />
Drug Prevention Agency<br />
5240 Pacific Drive<br />
Atlanta, GA 42111<br />
Dear Mr. Smith:<br />
While attending the <strong>Penn</strong> <strong>State</strong> <strong>Altoona</strong> <strong>Career</strong> Fair, I learned about a Drug Prevention Officer position with your agency.<br />
During this fair, I spoke with (recruitment representative) and I realized that my education and experiences would be a good<br />
fit. It is with great pleasure that I submit my resumé for the position and I would certainly appreciate your consideration.<br />
As you can see by my enclosed resumé, I will earn my Bachelor of Science degree in Criminal Justice from <strong>Penn</strong> <strong>State</strong> <strong>Altoona</strong><br />
in May 20xx. Through course projects, I have gained transferable skills that make me an excellent candidate for this position.<br />
For example, I wrote and presented a research paper on “Teen Drug Abuse,” which explored the various drugs of choice<br />
by teens as well as treatment options with the highest success rates. As president of the Criminal Justice Organization, I<br />
led a group of ten students in planning and coordinating a fundraiser for victims of domestic violence, in which we raised<br />
over $5,000. In addition, I have gained professional experience as a part-time employee and student intern at two drug and<br />
alcohol treatment facilities. All of these experiences have provided me with strong knowledge of drug and alcohol prevention<br />
and thus I would be able to make positive contributions for the Drug Prevention Agency.<br />
I am extremely passionate and excited to pursue a career in this field. I would appreciate the opportunity to discuss my<br />
qualifications with you further in an interview. I can be reached at 814-949-xxxx. I look forward to hearing from you.<br />
Sincerely,<br />
Barry Nittany<br />
Barry Nittany<br />
Enclosure<br />
14 • Resumes and Cover Letters
Sample E-mail Cover Letter with Resumé Attached<br />
Subject Line of Email Message: Communications Assistant Position<br />
Dear Ms. Smith:<br />
Your recent job posting for a communication assistant listed on FindAJob.net was not only exciting, but would be a great<br />
match with my skills. I would very much appreciate being considered for this position and believe my communications<br />
experience is very relevant to what you are seeking.<br />
In my position as Communications Coordinator for XYZ student organization, I developed the text for the group’s Web site,<br />
managed guest author submissions, and wrote and sent a weekly e-mail newsletter to group members. In addition, during<br />
my internship with Representative John Doe, I responded to constituent correspondence, researched and prepared drafts for<br />
press releases, and was responsible for correspondence with office staff. I also have extensive experience writing articles<br />
and stories on a freelance basis, which, I believe, would be an ideal match for the position.<br />
If I can provide you with any additional writing samples or further information on my background and qualifications, please<br />
let me know. I look forward to speaking with you in person and describing my background and qualifications and how they<br />
will be of benefit to your company and this position. I can be reached between 3pm-5pm at 814-949-5058.<br />
Sincerely,<br />
Anita Job<br />
Anita Job<br />
Address<br />
E-mail<br />
15 • Resumes and Cover Letters
CREATING OTHER CORRESPONDENCE<br />
The following represent other types of correspondence that you might find appropriate at various stages in your job search.<br />
In each instance, these letters should be individually typed and addressed and should conform to the applicable standards<br />
previously discussed for the preparation of cover letters. Use business letter format with your address and the date in the<br />
upper left, and the person’s name and address on the left above the body of the letter.<br />
Thank You Letter<br />
After you have had an interview or visit, a thank you letter is a simple matter of professionalism and courtesy.<br />
• Within 24–48 hours after the interview or visit, a letter should be sent to express your appreciation for the<br />
opportunity to present yourself.<br />
• Use the letter to express your continued interest in the position and company. Some details of things that impressed<br />
you are a nice way to personalize your letter and convey your interest.<br />
• Supply any additional information that was requested at the time of the visit or interview.<br />
• It is acceptable to email your thank-you letter. Be sure it retains the degree of professionalism you would have on a<br />
hard copy letter.<br />
Example<br />
I appreciated the opportunity to talk with you last Tuesday afternoon regarding employment as a manager trainee.<br />
As I indicated during the interview, I believe my achievements at <strong>Penn</strong> <strong>State</strong> as well as my work experience make me<br />
a strong candidate. If I can provide you with any additional information to help you in your decision making process,<br />
please contact me at 814-949-5000.<br />
Letter of Acceptance for Second Interview or Job Offer<br />
Be businesslike but also tailor your letter to the specific employer, so you appear sincere and genuinely interested in the<br />
company and job. Never simply copy example letters.<br />
• Write to the person who wrote and/or interviewed you.<br />
• Thank the person and/or show your enthusiasm for the offer.<br />
• <strong>State</strong> what you are accepting.<br />
• Concisely, yet descriptively, give some details about what has impressed you about the company and/or interview.<br />
Example<br />
I am quite pleased to accept your offer of a job as a (title) starting (date). The details of the position sound<br />
challenging, especially (details) and (details). I understand that your offer involves a start date of June 6, 20xx and<br />
that the salary offered is $40,000 plus benefits discussed at my most recent interview. I look forward to joining the<br />
staff and will be calling in several weeks as you requested to arrange travel and moving details.<br />
Declining an Offer<br />
It is courteous to turn down a site visit or job offer graciously and in a timely manner.<br />
Example<br />
Thank you for your invitation of a site visit on (date). Although I was quite interested in (company name), I have<br />
accepted a position with another company, so I will not be accepting your invitation. I appreciated the opportunity<br />
to interview with (recruiter’s name) and was impressed with your training program.<br />
16 • Resumes and Cover Letters
Professional References<br />
Always prepare 3-5 professional (not personal) references on a separate sheet of paper. Good references to include are<br />
previous employers, professors you have worked with closely, advisors of activities in which you have participated, former<br />
internship supervisors, and volunteer supervisors. Always ask the person you would like to use as a reference for permission<br />
to use them prior to including them on your reference sheet. Also be sure to provide your references with a copy of your<br />
resumé.<br />
Sample Format for Preparing Your Professional References<br />
JOHN M. STUDENT<br />
3 Good Lane<br />
<strong>Altoona</strong>, PA 16601<br />
814-949-5000<br />
Professional References<br />
Dr. Brian O’Hare, Professor<br />
Department of Natural Sciences<br />
<strong>Penn</strong> <strong>State</strong> <strong>Altoona</strong><br />
3000 Ivyside Park<br />
<strong>Altoona</strong>, PA 16601<br />
814-949-0000<br />
E-mail address<br />
Reference #2<br />
Company<br />
Address<br />
City, <strong>State</strong> Zip<br />
Phone<br />
E-mail address<br />
Reference #3<br />
Company<br />
Address<br />
City, <strong>State</strong> Zip<br />
Phone<br />
E-mail address<br />
17 • Resumes and Cover Letters