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Chapter 4: Using PaaS as a Deployment Platform 39<br />
Monitoring and notification services<br />
All aspects of the PaaS environment that may impact end-user<br />
performance need to be monitored. Security issues should be<br />
given the utmost attention by your PaaS environment.<br />
Your runtime environment needs as much security and<br />
protection as your development environment to support<br />
customer and suppliers. In order to monitor security, your<br />
PaaS provider (or the underlying IaaS provider) needs to scan<br />
networks, operating systems, and applications in order to<br />
prevent intrusion or denial of service attacks. In addition, you<br />
need to have sufficient insight into the monitoring capabilities<br />
to satisfy audit requirements.<br />
Load balancing and secure<br />
connection services<br />
Your PaaS provider needs to ensure that the load balancing<br />
service adequately supports your end-users regardless<br />
of how they access your application (desktop, mobile). You<br />
want assurance that your end-users are always routed over a<br />
secure channel to a live endpoint.<br />
Data management services<br />
Users of PaaS services need to trust that their provider maintains<br />
all service level agreements related to scalability and<br />
isolation of their data. Be confident that all requests for larger<br />
or additional instances, as well as any updates to your data,<br />
are isolated and visible only to you. The PaaS needs to provide<br />
you with the ability to share data among your own ecosystem<br />
(say, between your own applications) in addition to<br />
supporting isolation of the data from other tenants.<br />
Integrating with Existing<br />
Systems and Services<br />
The reality is that enterprises have substantial investments in<br />
existing services. Therefore, ensure that your PaaS provider