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QNAP NAS Frequently Asked Questions – Presales Q. What are the ...

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<strong>QNAP</strong> <strong>NAS</strong> <strong>Frequently</strong> <strong>Asked</strong> <strong>Questions</strong> – <strong>Presales</strong><br />

Q. <strong>What</strong> <strong>are</strong> <strong>the</strong> differences among all <strong>QNAP</strong> <strong>NAS</strong> products?<br />

Please refer to <strong>the</strong> <strong>NAS</strong> comparison table:<br />

http://www.qnap.com/images/products/com ... n_<strong>NAS</strong>.html<br />

Q. <strong>What</strong> <strong>are</strong> <strong>the</strong> maximum user accounts, groups, sh<strong>are</strong> folders and concurrent<br />

connection of <strong>QNAP</strong> <strong>NAS</strong>?<br />

A. Please check <strong>the</strong> comparison table of <strong>NAS</strong> on <strong>the</strong> following link.<br />

http://www.qnap.com/images/products/com ... n_<strong>NAS</strong>.html<br />

Q: Are <strong>the</strong>re any performance charts for all <strong>the</strong> <strong>QNAP</strong> <strong>NAS</strong>?<br />

A. Yes, you may refer to <strong>the</strong> URL below for a complete performance test reports for<br />

all <strong>QNAP</strong> <strong>NAS</strong> products. (TS-119/ 219/ 439/ 509/ 639/ 809/ 809U-RP)<br />

ATTO Performance Test Report:<br />

http://wiki.qnap.com/wiki/ATTO_Performance_Test_Report<br />

IOZone Performance Test Report: http://wiki.qnap.com/wiki/IOZone_Perfor ...<br />

est_Report<br />

ISCSI Performance Report: http://wiki.qnap.com/wiki/ISCSI_Performance_Report<br />

Samba FTP Performance Test Report: http://wiki.qnap.com/wiki/Samba_FTP_Per ...<br />

est_Report<br />

Q. Can I first start using TS-639 Pro with only 3 hard drives or less and leave <strong>the</strong><br />

remaining slots vacant for future upgrades?<br />

A. Yes you may initialize <strong>the</strong> <strong>NAS</strong> with even one hard disk and add extra hard disks to<br />

<strong>the</strong> remaining slots by ei<strong>the</strong>r converting it to a number of RAID configurations we<br />

support (RAID0/ 1/ 5/ 6) or multiple single disks (JBOD) without turning <strong>the</strong> system<br />

off at any time.<br />

*Note that <strong>the</strong> online RAID expansion/migration <strong>are</strong> supported on <strong>QNAP</strong><br />

TS-219/219P/239/409/409U/419/419U/439/509/639/809/809U-RP <strong>NAS</strong> series. For <strong>the</strong><br />

details of “Online RAID Capacity Expansion & RAID Level Migration” see<br />

http://www.qnap.com/pro_features_RLM.asp.


Q. I currently have a non-<strong>QNAP</strong> <strong>NAS</strong> with disk configured as RAID 5 and I see <strong>the</strong><br />

<strong>QNAP</strong> <strong>NAS</strong> also supports RAID 5 so if I purchase <strong>the</strong> <strong>QNAP</strong> is <strong>the</strong>re a way for me to<br />

migrate <strong>the</strong> physical RAID disks over to <strong>the</strong> <strong>QNAP</strong> without losing <strong>the</strong> data?<br />

A: Every <strong>NAS</strong> vendor uses its own disk partition layout <strong>the</strong>refore <strong>the</strong> RAID<br />

configuration on your o<strong>the</strong>r <strong>NAS</strong> can not be used on <strong>QNAP</strong> directly by swapping <strong>the</strong><br />

hard drives even though both <strong>NAS</strong> support <strong>the</strong> standard RAID disk configuration. In<br />

order to reuse your hard disks currently installed on <strong>the</strong> non-<strong>QNAP</strong> <strong>NAS</strong> and not<br />

losing any data stored on <strong>the</strong>m you will have to transfer all <strong>the</strong> data to a temporary<br />

storage location, such as <strong>the</strong> PC or <strong>the</strong> USB external disk. Once <strong>the</strong> data transfer<br />

completes, setup your <strong>QNAP</strong> <strong>NAS</strong> with <strong>the</strong>se hard disks as RAID <strong>the</strong>n copy <strong>the</strong> data<br />

back from <strong>the</strong> temporary locations.<br />

Q: Which brand or what type of hard drive should I use on my <strong>QNAP</strong> <strong>NAS</strong> for<br />

delivering <strong>the</strong> High Definition videos contents (1080p) across my home network?<br />

A. Most of <strong>the</strong> Hign Definition video contents obtained from <strong>the</strong> Internet have<br />

already been re-encoded to a smaller size and with less bitrates (1~3 MB/s on<br />

average) which is far from reaching <strong>the</strong> maximum speed of reading files from <strong>the</strong><br />

hard drives (30~60 MB/s on average). For <strong>the</strong> best outcome just ensure all <strong>the</strong><br />

devices run in a wired and gigabit network environment.<br />

Q: Does <strong>QNAP</strong> <strong>NAS</strong> support HD video streaming to common DMAs via NFS protocol?<br />

A. Yes, all <strong>QNAP</strong> <strong>NAS</strong> <strong>are</strong> built-in with NFS server version 3 and <strong>are</strong> able to serve high<br />

definition (HD) videos (with average bitrate 8-10 MB/s) to various DMAs found on<br />

<strong>the</strong> market.<br />

Q: Does <strong>QNAP</strong> support HD video streaming to Microsoft XBox installed with XBMC<br />

via Samba protocol?<br />

A. Yes all <strong>QNAP</strong> <strong>NAS</strong> fully support serving high definition videos to Microsoft XBox<br />

installed with XBMC via Samba protocol.<br />

Q: Does <strong>QNAP</strong> <strong>NAS</strong> support SATA port multiplier via its eSATA port?<br />

A. No, <strong>QNAP</strong> <strong>NAS</strong> do not support expanding SATA ports using <strong>the</strong> SATA port multiplier<br />

via <strong>the</strong> built-in eSATA port.<br />

Q: I currently have a non-<strong>QNAP</strong> <strong>NAS</strong> with disk configured as RAID 5 and I see <strong>the</strong><br />

<strong>QNAP</strong> <strong>NAS</strong> also supports RAID 5 so if I purchase <strong>the</strong> <strong>QNAP</strong> is <strong>the</strong>re a way for me to<br />

migrate <strong>the</strong> physical RAID disks over to <strong>the</strong> <strong>QNAP</strong> without losing <strong>the</strong> data?<br />

A. Every <strong>NAS</strong> vendor uses its own disk partition layout <strong>the</strong>refore <strong>the</strong> RAID


configuration on your o<strong>the</strong>r <strong>NAS</strong> can not be used on <strong>QNAP</strong> directly by swapping <strong>the</strong><br />

hard drives even though both <strong>NAS</strong> support <strong>the</strong> standard RAID disk configuration. In<br />

order to reuse your hard disks currently installed on <strong>the</strong> non-<strong>QNAP</strong> <strong>NAS</strong> and not<br />

losing any data stored on <strong>the</strong>m you will have to transfer all <strong>the</strong> data to a temporary<br />

storage location, such as <strong>the</strong> PC or <strong>the</strong> USB external disk. Once <strong>the</strong> data transfer<br />

completes, setup your <strong>QNAP</strong> <strong>NAS</strong> with <strong>the</strong>se hard disks as RAID <strong>the</strong>n copy <strong>the</strong> data<br />

back from <strong>the</strong> temporary locations.

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