Aviva Investors - Principles for Responsible Investment
Aviva Investors - Principles for Responsible Investment
Aviva Investors - Principles for Responsible Investment
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An investor initiative in partnership with UNEP Finance Initiative and the UN Global Compact<br />
PRI Reporting and Assessment survey 2011<br />
Full Responses<br />
Your organisation:<br />
<strong>Aviva</strong> <strong>Investors</strong><br />
Organisational overview<br />
This section determines which questions in the survey are relevant to your organisation. Your organisation's characteristics also<br />
play a role in determining your peer group <strong>for</strong> benchmarking. There<strong>for</strong>e, please ensure you provide accurate answers.<br />
You will be provided with an Other category in some questions, but please only use this option if the alternatives listed do not<br />
represent you in any way, as this may prevent you from having results comparable with peers.<br />
You will not be able to continue the online survey until you have completed fully both this section and the<br />
'Governance, policy and strategy' section. However, you can prepare your answers <strong>for</strong> the following sections by reviewing the<br />
full list of questions and explanatory notes on the PRI extranet.<br />
This section may require you to collect in<strong>for</strong>mation from multiple sources. We strongly recommend you begin collecting this<br />
in<strong>for</strong>mation as soon as possible and be<strong>for</strong>e commencing the survey.<br />
This section of the survey is not scored.<br />
Q 2 What category best describes your organisation<br />
Please select one category<br />
which best represents your<br />
primary activity.<br />
<strong>Investment</strong> managers (IMs)<br />
Primarily invest directly in companies and other asset classes, not via third party funds<br />
Q 4 As an investment manager, which category best describes the products and services your<br />
organisation provide(s)<br />
Please select one:<br />
Mainstream investment manager<br />
Q 5 Which client category represents the highest proportion of your assets under management<br />
Please select one:<br />
Institutional investors<br />
Q 6 Please indicate the number of staff your organisation employs and select the level of complexity that<br />
best describes your organisation<br />
Approximate number of staff: 1386<br />
Level of complexity of organisation:<br />
Highly complex<br />
Copyright ©2011 PRI Association. All rights reserved. page 1 / 30
Q 7 What were your organisation's total assets under management as of 31 December 2010, including the<br />
assets of all your consolidated subsidiaries<br />
billions millions thousands units<br />
Total AUM: 259 787 000 000<br />
Currency:<br />
U.K. Pound Sterling (GBP)<br />
Date of assets under management figure<br />
year month day<br />
Date: 2010 December 31<br />
The amount you indicated above is roughly equal to the amount calculated below in United States Dollars. Please<br />
confirm that this figure is approximately correct be<strong>for</strong>e proceeding. Exchange rates are from the International<br />
Monetary Fund.<br />
Source: IMF Exchange Rate archive, December 2010<br />
billions millions thousands units<br />
Total AUM in USD: 400 979 973 753<br />
Q 8 Please provide an approximation of your average asset mix <strong>for</strong> 2010 or your most recent count, in %.<br />
(For asset classes you hold in insignificant amounts you may choose not to list them and will not be asked<br />
related questions. +/ 5% is sufficient; the sum of all the fields must be 100 %)<br />
Asset class<br />
Internal<br />
active<br />
Internal<br />
passive<br />
External<br />
active<br />
External<br />
passive<br />
Listed equity (developed markets) 16 % 4 % % %<br />
Listed equity (emerging markets) 1 % 0 % % %<br />
Fixed income sovereign and<br />
other noncorporate issuers<br />
21 % 5 % % %<br />
Fixed income corporate issuers 26 % 6 % % %<br />
Private equity 0 % 0 % % %<br />
Listed real estate or property 1 % 0 % % %<br />
Nonlisted real estate or property 8 % 0 % % %<br />
Hedge funds 0 % 0 % % %<br />
Commodities 0 % 0 % % %<br />
Infrastructure 0 % 0 % % %<br />
Cash 7 % 0 % % %<br />
Other please specify:<br />
Mixed units, derivatives,<br />
other<br />
5 % 0 % % %<br />
Please contact the PRI Secretariat at assessment@unpri.org be<strong>for</strong>e indicating that more than 10% of your assets fall into the<br />
'Other' category. A response of 'Other' may render the benchmarking results less useful <strong>for</strong> you and your peers.<br />
If you manage balanced or multiasset class products with listed equity, fixed income and potentially other asset classes, the<br />
relative assets in these funds need to be separated out into the different asset classes.<br />
Total (must add up to 100%): 100 %<br />
Copyright ©2011 PRI Association. All rights reserved. page 2 / 30
Q 9 Please provide the following in<strong>for</strong>mation based on your asset classes holdings:<br />
(rough estimates of /+ 5% are fine; when negligible, please leave as zero)<br />
B. What percentage of your assets invested in publicly listed<br />
companies are invested in companies where your<br />
organisation or external investment managers have<br />
significant control Significant control implies that active<br />
ownership can influence change more so than proxy voting<br />
and engagement alone.<br />
0 %<br />
Copyright ©2011 PRI Association. All rights reserved. page 3 / 30
Governance, policy and strategy<br />
This section is focused on the governance, policies and strategies guiding your organisation's approach to responsible investment<br />
(RI). 'Policy' in this section may refer to one overall RI policy or multiple policies that address various elements of RI or ESG<br />
issues. Some questions in this section are scored, while other questions are not scored but do determine the applicability of<br />
subsequent questions.<br />
Please make sure you provide accurate answers. You will not be able to enter this section unless you have completed the<br />
"Organisational overview" section. You will not be able to continue the survey until you have finalised this section.<br />
However, if you wish to begin preparing your answers <strong>for</strong> the following sections, you may do so by reviewing the full list of<br />
questions and explanatory notes in the manual provided on the PRI extranet. This section will be scored separately from the six<br />
<strong>Principles</strong>.<br />
Q 11 Please provide a description of how your governance, policies and strategies address RI and ESG<br />
issues.<br />
Note that this text in addition to being part of the full survey will also be part of the Executive Summary<br />
of the survey. The Executive Summary is a separate document that will collate the text you provide <strong>for</strong><br />
each of the introductory sections of the survey (GPS and the six <strong>Principles</strong>).<br />
As a founding signatory to the UN <strong>Principles</strong> <strong>for</strong> <strong>Responsible</strong> <strong>Investment</strong> (PRI), <strong>Aviva</strong> <strong>Investors</strong> has demonstrated its dedication<br />
to the worldwide implementation of environmental, social and corporate governance (ESG) principles. We have a dedicated SRI<br />
team, which provides awardwinning SRI investment expertise <strong>for</strong> our clients with SRI objectives. We also have a dedicated<br />
corporate governance team. There are 20 investment professionals in these teams, and the analysis of each of the teams is<br />
shared internally.<br />
In order to deliver the PRI within the entire <strong>Aviva</strong> Group, we have developed the following general approach to how we govern,<br />
manage and operationalise the principles:<br />
1. Governance<br />
There is an <strong>Aviva</strong> <strong>Investors</strong> Executive Committee member responsible <strong>for</strong> Corporate Responsibility (CR) which includes<br />
responsibility <strong>for</strong> the application of the PRI. The Board of <strong>Aviva</strong> <strong>Investors</strong> and the Board of <strong>Aviva</strong> PLC use the results of this PRI<br />
assessment to help govern our delivery of responsible investment in general, as well as our adherence to the principles within<br />
the PRI in particular. These <strong>for</strong>mal annual Board reviews are held in the fourth quarter. The <strong>Aviva</strong> <strong>Investors</strong>' Heads of<br />
Sustainability and Governance attend the full Board to present progress and future plans in addition to the Executive Committee<br />
member responsible <strong>for</strong> CR.<br />
2. Policy<br />
The PRI itself is part of the policy framework of <strong>Aviva</strong> <strong>Investors</strong>. Our membership of the PRI is captured within the <strong>Aviva</strong> Group<br />
CR framework. Policy implementation reports are provided to the Group CR Committee and reviewed at the <strong>Aviva</strong> <strong>Investors</strong> CR<br />
Committee. <strong>Aviva</strong> <strong>Investors</strong> also publishes its own approach to ESG voting and integration within our public policy<br />
documentation. An SRI advisory committee, comprised of leading professionals in the area of sustainability, provide advice and<br />
guidance on the implementation of our policy.<br />
3. Strategies<br />
<strong>Aviva</strong> believes that ESG factors have a material impact on the ability of many companies to generate longterm earnings.<br />
Consequently, we have developed a clear strategy <strong>for</strong> integration and engagement.<br />
Regarding integration, as the majority of a company's value is derived from its ability to generate longterm earnings, we believe<br />
that identifying and integrating ESG factors into valuation analysis is crucial. As part of our investment process we identify and<br />
integrate factors which impact longterm earnings, such as ESG issues, into our valuation analysis. Our research suggests that<br />
the way in which companies manage the extrafinancial aspects of their business provides a useful proxy to management<br />
quality and business sustainability, and has a material impact on shareholder value. Analysing ESG issues can there<strong>for</strong>e help<br />
us to differentiate between winners and losers from a range of ESG themes.<br />
Regarding engagement, the key ESG risks and opportunities identified within our investment analysis <strong>for</strong>m the basis of our<br />
future engagement plans with specific companies. Where material issues within our holdings are identified, then a structured<br />
programme of engagement ensues. This dialogue is generally included within our routine company management meetings.<br />
Where companies are intransigent on material issues then we may escalate our engagement to include voting action at AGMs,<br />
divestment and/or selective public expressions of concern. We will lead or join a collaborative engagement initiative where we<br />
believe this will have a significant impact and generally support this with additional individual engagement.<br />
Copyright ©2011 PRI Association. All rights reserved. page 4 / 30
Q 12 Do you have a policy or a set of policies that make specific reference to responsible investment, and<br />
if so, do they cover environmental, social, and governance issues<br />
Please select "Yes" or "No":<br />
If "Yes", which issue(s) does it cover<br />
Yes<br />
Environmental<br />
Social<br />
Governance<br />
Q 13 For the following asset classes, to what extent has your policy or approach to responsible investment<br />
been incorporated into internal management processes (e.g. business planning, strategic planning, or<br />
similar)<br />
Extent that your approach has been<br />
incorporated into internal<br />
management processes<br />
Asset class<br />
Listed equity (developed markets)<br />
Listed equity (emerging markets)<br />
Fixed income sovereign and other noncorporate<br />
issuers<br />
Fixed income corporate issuers<br />
Listed real estate or property<br />
Nonlisted real estate or property<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Large<br />
Moderate<br />
Moderate<br />
Moderate<br />
Large<br />
Large<br />
Q 14 Within your organisation:<br />
What roles are present<br />
Who has a clear responsibility related to responsible investment implementation and<br />
Are there incentives and/or training on RI/ESG issues<br />
Roles present in<br />
your organisation<br />
Responsibilities<br />
on RI/ESG<br />
Please check all that apply<br />
Incentives<br />
Training<br />
Please choose among<br />
"Yes, <strong>for</strong> all", "Yes, <strong>for</strong> some" or "No"<br />
Board of trustees or board of<br />
directors and their<br />
committees<br />
Yes Yes N/A Yes, <strong>for</strong> some<br />
Chief Executive Officer or<br />
Chief <strong>Investment</strong> Officer or<br />
equivalent<br />
Yes<br />
Yes<br />
No<br />
Yes, <strong>for</strong> some<br />
Other senior management Yes Yes<br />
No<br />
Yes, <strong>for</strong> some<br />
Portfolio managers Yes Yes Yes, <strong>for</strong> some Yes, <strong>for</strong> some<br />
Analysts Yes Yes Yes, <strong>for</strong> some Yes, <strong>for</strong> some<br />
Researchers Yes Yes Yes, <strong>for</strong> some Yes, <strong>for</strong> some<br />
RI or ESG specialist Yes Yes Yes, <strong>for</strong> all Yes, <strong>for</strong> all<br />
Other please specify:<br />
Advisory Committee<br />
Yes<br />
Yes<br />
No<br />
Yes, <strong>for</strong> all<br />
Copyright ©2011 PRI Association. All rights reserved. page 5 / 30
Q 15 Select any of the following RI, ESG and/or SRI approaches that you or your external investment<br />
managers currently apply in the investment decision making process.<br />
Please note that this question helps determine which questions you will be asked in subsequent sections,<br />
so please carefully review the definition of each possible answer.<br />
Please select all those that are relevant<br />
(columns are visible based on your answer<br />
to Q8 on asset classes breakdown)<br />
Internally managed<br />
Externally managed<br />
Exclusion based on ethical criteria<br />
Screening as a way to avoid the potential<br />
negative publicity surrounding the<br />
companies/sectors in question as it may<br />
adversely reflect on you or your manager's<br />
brand/license to operate<br />
Screening based on a belief that exclusion<br />
or inclusion of certain investments from<br />
your investment universe can have a<br />
material effect on portfolio per<strong>for</strong>mance<br />
ESG analysis within individual investment<br />
decisions, possibly including these factors<br />
into valuation and investment per<strong>for</strong>mance<br />
models<br />
Themed investing<br />
None of the above (this reply excludes any<br />
of the above)<br />
Q 16 Please indicate which of the following thematic investment strategies your organisation employs<br />
Cleantech<br />
Please select all that apply<br />
Microfinance<br />
Sustainable <strong>for</strong>estry<br />
Global health<br />
Water<br />
Other (1) please specify:<br />
Climate Change<br />
Other (2) please specify:<br />
Sustainable Consumption<br />
Other (3) please specify:<br />
Quality of Life<br />
Other (4) please specify:<br />
Other (5) please specify:<br />
Copyright ©2011 PRI Association. All rights reserved. page 6 / 30
Q 17 Please select any of the following active ownership activities that you, your external service<br />
providers or your external investment managers have undertaken in 2010 on behalf of your organisation<br />
Please note that this question helps determine which questions you will be asked in subsequent sections,<br />
so please carefully review the definition of each possible answer.<br />
(Proxy) voting related to listed equity investments in<br />
the following asset classes: Listed equity<br />
(developed markets), listed equity (emerging<br />
markets), or listed real estate/property (including<br />
the votes on listed securities held in hedge funds).<br />
File and/or cofile shareholder resolutions on listed<br />
companies.<br />
Engagement on ESG issues with listed equity or<br />
fixed income issuers in the following asset classes:<br />
listed equity (developed markets), listed equity<br />
(emerging markets), listed real estate/property,<br />
listed securities held in hedge funds, or fixed<br />
income corporate issuers.<br />
Ownership and engagement activities focused on<br />
ESG issues related to investments in the following<br />
asset classes: Listed equities which permit a<br />
significant control, sovereign and other noncorporate<br />
fixed income, private equity, non listed<br />
real estate/property, hedge funds, infrastructure, or<br />
other.<br />
None of the above (this reply excludes any of the<br />
above).<br />
You may select any approach you or your<br />
external managers, service providers or<br />
partner entities adopt on your behalf<br />
Q 18 Please add any overall comments and clarifications related to governance, policy and strategy here.<br />
The Corporate Governance and Corporate Responsibility Voting Policy is itself carefully governed within <strong>Aviva</strong> <strong>Investors</strong>. There is<br />
an annual governance cycle of policy review; board discussion and approval of the new policy (including oversight at both the<br />
<strong>Aviva</strong> <strong>Investors</strong> and <strong>Aviva</strong> Board plc levels); engagement planning; recording and review. The effectiveness of this engagement<br />
work is reviewed as part of the subsequent year's policy update.<br />
Copyright ©2011 PRI Association. All rights reserved. page 7 / 30
Principle 1 We will incorporate ESG issues into investment analysis and decisionmaking processes.<br />
This section focuses on the integration of ESG considerations into the investment process. The questions are split into three<br />
sections. Only questions relevant to your organisation will be displayed, based on your responses to Q 8 (your investment<br />
management structure and asset class breakdown).<br />
The three sections are:<br />
I. Internally and actively managed investments;<br />
II.<br />
III.<br />
Externally and actively managed investments; and<br />
Passively (both internally and externally) managed investments.<br />
Some questions in this section are scored. Any question that is scored, but is not relevant to your organisation, based on your<br />
investment management structure and asset class breakdown or other responses, will not affect your overall score <strong>for</strong> Principle 1.<br />
You do not need to complete Principle 1 questions be<strong>for</strong>e completing questions <strong>for</strong> other <strong>Principles</strong>. While completing this section<br />
you are free to navigate to any of the other sections of the survey without losing answers already completed.<br />
Definitions<br />
Please note that this section of the survey focuses on investment decisionmaking processes and how ESG issues are integrated<br />
in these processes. It does not address the integration of ESG issues in other parts of your organisation and/or activities, such as<br />
the running of offices (e.g. how you manage your own organisation's waste) or your organisation's collaboration with other<br />
investors on ESG issues.<br />
ESG Integration, as addressed in this section of the survey, relates to the consideration of ESG issues alongside<br />
traditional financial measures, based on the belief that ESG issues can affect the per<strong>for</strong>mance (risk and/or return) of<br />
investment portfolios (to varying degrees across companies, sectors, regions, and asset classes and through time).<br />
Integration is considered to be:<br />
screening based on the belief that exclusion or inclusion of certain investments in the investable universe can effect materially<br />
on the portfolio's financial per<strong>for</strong>mance; and/or<br />
ESG analysis within individual investment decisions based on the belief that such analysis can effect materially on the<br />
investment's financial per<strong>for</strong>mance.<br />
Please note the view that ESG issues can influence investment returns based either on:<br />
1. The premise that per<strong>for</strong>mance on these issues will eventually be reflected in financial and operational outcomes and that<br />
externalised costs in the future will be priced and have an impact on revenue growth, margins, etc.; or,<br />
2. The premise that the way in which the market rates or prices the stock will be affected even in the absence of an impact on<br />
financial or operational per<strong>for</strong>mance.<br />
Exclusion of stocks or sectors from portfolios or downweighting them based on the possibility that an association with the stocks<br />
may adversely affect the owners profile or brand amongst stakeholders is not regarded as integration. Also, exclusion based on<br />
ethical considerations of sectors is not considered ESG integration. However, screening based on norms that are believed to be<br />
material in the investment process are included in the above definition of integration.<br />
Copyright ©2011 PRI Association. All rights reserved. page 8 / 30
Q 19 Please provide a description of your organisation's approach to this Principle. For example, how do<br />
your organisation's investment analysis and decisionmaking processes incorporate ESG issues<br />
If your assets are managed both internally and externally, please describe how you address this in both<br />
portions of your assets. In addition, please describe any activities you may be doing to integrate ESG<br />
issues into the management of those investments that passively track indices (if you use this approach).<br />
Note that this text in addition to being part of the full survey will also be part of the Executive Summary<br />
of the survey. The Executive Summary is a separate document that will collate the text you provide <strong>for</strong><br />
each of the introductory sections of the survey (GPS and the six <strong>Principles</strong>).<br />
Environmental, Social and Corporate Governance (ESG) issues are integrated into our investment process. Analysts and fund<br />
managers are expected to consider ESG risks and opportunities when <strong>for</strong>ming investment views.<br />
Practical steps we have taken include: (1) a material proportion of our commission is used to support ESG research, (2) the<br />
head of the Sustainable and <strong>Responsible</strong> <strong>Investment</strong>s (SRI) team regularly chairs our front office investment meeting. SRI and<br />
corporate governance colleagues routinely attend, (3) The research of the Corporate Governance and SRI teams is shared<br />
internally, and (4) Our training course <strong>for</strong> colleagues, run in partnership with City University's Cass Business School, includes a<br />
module on ESG.<br />
In addition, during 2010 our chief investment officer (CIO) engaged directly with the managing directors of our key sellside<br />
brokers to highlight the importance that we place on ESG issues as an integral part of investment research.<br />
Q 20 What percentage, by asset class, of your organisation's assets under active management internally<br />
integrate the consideration of RI/ESG issues in investment decision making processes such as<br />
researching ESG in<strong>for</strong>mation and/or constructing/managing portfolios and to what extent<br />
Please note that the percentages requested here are different from the data in Q8.<br />
Asset class<br />
What percentage of<br />
assets under active<br />
management<br />
internally (see<br />
example in notes)<br />
(+/ 5 per cent is<br />
sufficient)<br />
Research<br />
(gathering and<br />
analysing)<br />
Portfolio<br />
construction and<br />
management<br />
If percentage is greater than zero,<br />
please select: "Large", "Moderate",<br />
"Small" or "Not at all"<br />
Listed equity (developed markets)<br />
Listed equity (emerging markets)<br />
Fixed income sovereign and other<br />
noncorporate issuers<br />
Large Moderate<br />
100 %<br />
Large<br />
Large<br />
100 %<br />
60 % Moderate Moderate<br />
Fixed income corporate issuers<br />
100 %<br />
Moderate<br />
Moderate<br />
Listed real estate or property<br />
100 %<br />
Large<br />
Moderate<br />
Nonlisted real estate or property<br />
100 %<br />
Large<br />
Moderate<br />
Copyright ©2011 PRI Association. All rights reserved. page 9 / 30
Q 21 For the assets under active management internally that integrate the consideration of RI/ESG issues,<br />
to what extent do you have a process <strong>for</strong> monitoring the capability of investment analysts, portfolio<br />
managers and other relevant investment professionals on how they integrate the consideration of RI/ESG<br />
issues into investment analysis and decisionmaking processes<br />
Applies only to investments that include integration of RI/ESG issues as indicated in Q20.<br />
Monitoring<br />
Asset class<br />
Listed equity (developed markets)<br />
Listed equity (emerging markets)<br />
Fixed income sovereign and other noncorporate<br />
issuers<br />
Fixed income corporate issuers<br />
Listed real estate or property<br />
Nonlisted real estate or property<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Moderate<br />
Small<br />
Small<br />
Moderate<br />
Moderate<br />
Moderate<br />
Q 24 Has your organisation directly, or via a mandate with an external manager, requested that any<br />
passive index tracking investments be managed relative to indexes that are constructed using relevant<br />
ESG issues<br />
Please select: "Yes" or "No"<br />
Please select:<br />
No<br />
Please add any other comments regarding how you are, or are not, addressing ESG issues in your passively managed<br />
investments.<br />
Q 25 Please add any overall comments and clarifications related to Principle 1 here. Please also describe<br />
any significant activities relating to Principle 1 not already captured by your answers above.<br />
The greatest problem we face when assessing our own compliance with Principle 1 is the circularity within the definition. In<br />
other words, no fund manager will ignore material environmental, social or corporate governance issues precisely because they<br />
are material. The question may be better phrased as "To what extent do you try to use ESG analysis to exploit market<br />
inefficiencies..." in the various asset classes.<br />
Copyright ©2011 PRI Association. All rights reserved. page 10 / 30
Principle 2 We will be active owners and incorporate ESG issues into our ownership policies and<br />
practices.<br />
This section is focused on active ownership and is divided into three parts. You will see only those questions relevant to your<br />
organisation.<br />
The first part addresses voting related to listed investments. The second part addresses nonvoting engagement activities<br />
undertaken by your organisation or on your behalf by third parties with listed equity and corporate fixed income issuers. For the<br />
purpose of this survey, the term 'engagement' refers to nonvoting contact with companies to discuss concerns regarding ESG<br />
issues. The third part addresses ownership and engagement practices <strong>for</strong> other asset classes such as sovereign and other noncorporate<br />
fixed income issuers, private equity, nonlisted real estate/property, hedge funds, and infrastructure. This third section<br />
also covers any listed equities where investors have significant control (as defined in Q9, explanatory note [B]).<br />
The third section is necessary to account <strong>for</strong> the differing levels of influence that investors may acquire when investing in other<br />
asset classes versus those of listed equities.<br />
The contents and parts <strong>for</strong> this section of the survey are there<strong>for</strong>e:<br />
1. Voting and engagement activities related to listed equity investments undertaken by:<br />
A. internal staff;<br />
B. external parties (e.g., service providers and external managers).<br />
2. Engagement activities related to corporate fixed income issuers;<br />
3. Ownership and engagement activities <strong>for</strong> sovereign and other noncorporate fixed income, private equity, nonlisted real<br />
estate and property, hedge funds, and infrastructure, as well as listed equities when they represent significant control.<br />
While completing this section you are free to move to any of the other sections of the survey without losing work already done.<br />
Please note that <strong>for</strong> this survey, proxy voting activities entail any casting of votes at AGMs and the filing or cofiling of resolutions.<br />
Engagement activities refer to all interactions with investee companies that are not related to voting activities. Engagement<br />
activities should seek to achieve relevant in<strong>for</strong>mation and promote better ESG per<strong>for</strong>mance by companies. Such activities involve<br />
usually written communications, phone calls and meetings with management. For indirect investors in certain asset classes,<br />
such as private equity, infrastructure, and nonlisted real estate, active ownership may not be possible with the underlying asset.<br />
Active ownership in this case should be viewed as engaging with third party managers to consider and interact on ESG issues<br />
with underlying holdings. Working with governments to modify laws, rules and regulations in favour of ESG issues should not be<br />
counted as engagement in this part of the survey and it will be addressed separately in Principle 4 and 5.<br />
Copyright ©2011 PRI Association. All rights reserved. page 11 / 30
Q 26 Please provide a description of your organisation's approach to this Principle. For example, how is<br />
your organisation an active owner and how does it incorporate ESG issues in its ownership policies and<br />
practices<br />
Describe both your voting activities and any other engagement activities you undertake across the<br />
different asset classes you hold.<br />
Note that this text in addition to being part of the full survey will also be part of the Executive Summary<br />
of the survey. The Executive Summary is a separate document that will collate the text you provide <strong>for</strong><br />
each of the introductory sections of the survey (GPS and the six <strong>Principles</strong>).<br />
We believe that companies that are well governed and operate in a responsible and sustainable way, will be better able to<br />
create longterm shareholder value. Consequently, we are active owners on behalf of clients, and have incorporated<br />
environmental, social and corporate governance issues across the breadth of our ownership policy and practices.<br />
In 2010, <strong>Aviva</strong> <strong>Investors</strong> published its policy on stewardship and in particular how our policy and procedures meet the<br />
requirements of the UK Stewardship Code. We have supported the development of good governance in the UK and beyond <strong>for</strong><br />
many years and we very much hope that the Stewardship Code achieves its purpose of<br />
enhancing the quality of engagement between institutional investors and companies to help improve long term returns to<br />
shareholders and the effective exercise of governance responsibilities.<br />
Our core focus on promoting high standards of corporate governance is complemented by the inclusion of a range of corporate<br />
responsibility issues when voting at AGMs. For example, the policy highlights: (i) the inclusion of appropriate in<strong>for</strong>mation on<br />
material corporate responsibility issues within enhanced business reviews; (ii) the ability of remuneration committees to<br />
consider corporate responsibility per<strong>for</strong>mance when setting the remuneration of executive directors; and, (iii) the importance that<br />
we place on the board's role in setting a company's values and standards.<br />
Q 27 Do you have a (proxy) voting policy, and, if so, does it address environmental, social and governance<br />
(ESG) issues<br />
Do you have a voting policy<br />
If Yes, please select all that apply:<br />
Yes<br />
Environmental<br />
Social<br />
Governance<br />
Q 28 For listed equities, please indicate the ratio of (proxy) votes cast, either directly or via third parties<br />
(such as an external service providers or external investment manager), against those you could have<br />
cast in 2010 <strong>for</strong> at least one of the following measures:<br />
by ballots item or resolution;<br />
by meetings (e.g. AGMs, EGMs, special);<br />
by listed assets under management.<br />
Please answer <strong>for</strong> at least one of these measures,<br />
if available please provide others as well<br />
Ballot items Meetings Listed assets<br />
We do not track our<br />
listed equity voting<br />
activities<br />
Actually cast vs. all you<br />
could have cast<br />
% 62 % 85 %<br />
Copyright ©2011 PRI Association. All rights reserved. page 12 / 30
Q 29 For listed equities, who makes voting decisions on behalf of your (or your client's) organisation<br />
Please rank the importance of the different groups listed below based on the proportion of decisions<br />
made by that group.<br />
Please note that subsequent questions will be asked specifically on the group that you list as most<br />
important and if specified of the second and third most important. Only the activities of the most<br />
important will be scored.<br />
Most important:<br />
Second most important:<br />
Third most important:<br />
Please select from:<br />
"Internal investment manager or other internal staff"<br />
"Internal voting or governance group"<br />
"External investment manager"<br />
"External proxy voting service"<br />
"External service provider" or<br />
"Other third party voting support entity"<br />
Internal voting or governance group<br />
Internal investment manager or other internal staff<br />
External proxy voting service<br />
Q 30 For those listed equity votes you cast:<br />
a. to what extent is in<strong>for</strong>mation related to voting items gathered and analysed be<strong>for</strong>e voting decisions<br />
are made; and<br />
b. do you monitor whether voting is done in accordance with your voting instructions<br />
a. In<strong>for</strong>mation gathered and analysed b. Monitor voting<br />
Please select<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Large<br />
Please select<br />
"Yes, <strong>for</strong> all", "Yes, <strong>for</strong> some" or<br />
"No, we make no ef<strong>for</strong>t to ensure"<br />
Yes, <strong>for</strong> some<br />
Q 31 Do you proactively in<strong>for</strong>m your listed equity companies of your rationale when you abstain or vote<br />
against management recommendations<br />
Please select one:<br />
Yes, <strong>for</strong> some<br />
If "Yes", please indicate how this disclosure is communicated to companies.<br />
If answering "No", please explain why.<br />
The nature of a voting issue and the size of our holding determines whether we engage with a company in advance of a vote or<br />
afterwards. Communication can take the following <strong>for</strong>ms:<br />
1) Telephone conversations or emails in general this will be with the Company Secretary. We believe this is the most effective<br />
way to ensure companies have the opportunity to respond ahead of voting deadlines, which also ensures that if their<br />
explanations or assurances are sufficient, we can still change our voting stance.<br />
2) Letters in general these will be addressed the Chairman and Company Secretary<br />
3) Meetings these will be with board directors and senior management<br />
4) Attendence at company AGMs<br />
Companies can also view our voting record, which we disclose three months in arrears, on the <strong>Aviva</strong> <strong>Investors</strong> website<br />
(www.avivainvestors.com/corporategovernance).<br />
Q 32 For the listed equities that you manage, do you provide (proxy) voting services <strong>for</strong> your clients if they<br />
request them<br />
Please select one:<br />
Yes, according to our own policy as well as clientspecific policies<br />
Copyright ©2011 PRI Association. All rights reserved. page 13 / 30
Q 33 For listed equity votes that your external manager or service provider casts on your behalf, to what<br />
extent did you monitor that voting decisions were analysed and made in accordance with your (proxy)<br />
voting policy<br />
Please select<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Please select one:<br />
Large<br />
Q 34 How does your listed equity securities lending programme address voting<br />
Please select one:<br />
We recall some securities <strong>for</strong> voting on some ballot items on an adhoc basis<br />
Q 35 To what extent do you and/or your agents review shareholder resolutions put <strong>for</strong>ward by other<br />
shareholders to determine whether or not to support the resolution<br />
Please select<br />
"Large", "Moderate", "Small", "Not at all" or<br />
"We do not vote on shareholder resolutions"<br />
Voting managed internally<br />
Voting managed externally<br />
Moderate<br />
Moderate<br />
Q 36 How many shareholder resolutions related to ESG issues did you file or cofile during 2010 and, of<br />
these, what percentage were:<br />
voted on by shareholders<br />
withdrawn due to changes at and/or negotiations with the company<br />
withdrawn with no changes at the company in 2010<br />
As Lead filer<br />
As Cofiler<br />
Number of ESG shareholder resolutions filed 0 1<br />
Of these:<br />
Of these led<br />
shareholder<br />
resolutions<br />
Of these cofiled<br />
shareholder<br />
resolutions<br />
Voted on % 0 %<br />
Withdrawn due to changes at and/or negotiations<br />
with the company<br />
% 0 %<br />
Withdrawn <strong>for</strong> other reasons, please specify:<br />
The Company rejected our proposals<br />
on technical grounds. We decided not<br />
to pursue this issue via the French<br />
courts.<br />
%<br />
100 %<br />
Total percentage (must be 100%) 0 %<br />
100 %<br />
Please explain why you filed or cofiled any shareholder resolutions related to RI/ESG issues during 2010.<br />
Our reason <strong>for</strong> filing was to seek a resolution to split the roles of CEO and chairman, (both per<strong>for</strong>med by Frederic Oudea) at its<br />
May 2010 AGM, as we were concerned over the concentration of power at the top of the company and the lack of sufficient<br />
checks and balances.<br />
The Company rejected our proposals on technical grounds. Despite the issued share capital threshold being met (to file a<br />
resolution), the Company said it was unable to accept the proposal as its bylaws did not allow shareholders to have a say on<br />
the roles of CEO and chairman. We decided not to pursue this issue via the French courts.<br />
Copyright ©2011 PRI Association. All rights reserved. page 14 / 30
Q 37 Do you have a written engagement policy or other documents that direct engagement with listed<br />
equity and fixed income issuers; if so, do these policies address environmental, social and governance<br />
(ESG) issues<br />
Engagement policy or<br />
other documents<br />
Do they address E, S or G<br />
Asset class Please select "Yes" or "No" Please select all that apply<br />
Listed equities Yes Environmental<br />
Social<br />
Governance<br />
Fixed income corporate issuers Yes Environmental<br />
Social<br />
Governance<br />
Q 38 Who engages with listed equity or fixed income issuers on behalf of your (or your client's)<br />
organisation Please rank the importance of the different groups listed below based on the engagements<br />
undertaken by that group.<br />
Please note that subsequent questions will be asked specifically on the groups that you list here. Only the<br />
activities of the most important will be scored (except <strong>for</strong> question 39 where all will be scored).<br />
Most important:<br />
Please select from:<br />
"Internal staff"<br />
"External engagement service provider(s)"<br />
"External investment manager(s) "<br />
"Other external entity"<br />
Internal staff<br />
Second most important:<br />
Third most important:<br />
Fourth most important:<br />
If "Other external entity" is selected, please list it here.<br />
Q 39 In total, how many listed equity and fixed income issuers did your organisation engage with or were<br />
engaged with on your organisation's behalf on ESG issues in 2010, by level of engagement<br />
Please do not double count. Engagements that are listed in one column should not<br />
be repeated in another. Choose to list them where the highest level of ef<strong>for</strong>t is<br />
being applied. Consider both individual and collaborative engagements carried out<br />
during the year.<br />
Internal staff<br />
Extensive engagement 186<br />
Moderate engagement 50<br />
Basic engagement 888<br />
We do not track these<br />
engagement activities<br />
External<br />
enagement<br />
service<br />
provider(s)<br />
External<br />
investment<br />
manager(s)<br />
Other<br />
external entity<br />
Copyright ©2011 PRI Association. All rights reserved. page 15 / 30
Q 40 Approximately what proportion of the engagements with listed equity or fixed income issuers<br />
undertaken by your organisation or on your organisation's behalf addressed environmental, social or<br />
governance (ESG) issues<br />
(+/ 5% rounding is sufficient)<br />
Internal staff<br />
External<br />
enagement<br />
service<br />
provider(s)<br />
External<br />
investment<br />
manager(s)<br />
Other<br />
external entity<br />
Environmental 15 % % % %<br />
Social 15 % % % %<br />
Governance 70 % % % %<br />
We do not track these<br />
engagement activities<br />
Q 41 To what extent do you assess and monitor the ESG engagement competency and capabilities of the<br />
following groups<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Internal staff<br />
Large<br />
Q 42 Given your (or your client's) engagement policy and/or approach to engagement, to what extent do<br />
you or do the third parties acting on your behalf, have a process <strong>for</strong> identifying and prioritising ESG<br />
related engagement opportunities<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Internal staff<br />
Large<br />
Q 43 To what extent do you or your third party engagement providers or investment managers set ESG<br />
engagement objectives and evaluate engagement successes<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Internal staff<br />
Large<br />
Q 44 To what extent do you or your external investment manager integrate the in<strong>for</strong>mation gained from<br />
ESG engagements into the investment decisionmaking process<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Internal staff<br />
Large<br />
Copyright ©2011 PRI Association. All rights reserved. page 16 / 30
Q 46 What percentage of engagements with listed equity and fixed income issuers that ended in 2010 were<br />
deemed successful<br />
Internal staff<br />
External<br />
enagement<br />
service<br />
provider(s)<br />
External<br />
investment<br />
manager(s)<br />
Other<br />
external entity<br />
Engagement success 41 % % % %<br />
What measures does your organisation or its external service provider(s) and or external manager use to assess the<br />
impact and success of engagement with listed equity and fixed income issuers, and how did you per<strong>for</strong>m in 2010<br />
based on those measures<br />
This is calculated only <strong>for</strong> extensive engagement arising from our corporate responsibility voting, high priority engagement<br />
targets, CDP and UN Global Compact engagement programmes. Out of a total target sample of 234, 96 demonstrated change.<br />
Two examples are given below to highlight the way in which we measure the effectiveness of our engagement work.<br />
1. Carbon Disclosure Project (CDP)<br />
Over the last four years, the <strong>Aviva</strong> <strong>Investors</strong>' Sustainable and <strong>Responsible</strong> <strong>Investment</strong> (SRI) team has undertaken focused<br />
engagement to encourage companies with a high climate impact to disclose their emissions via the Carbon Disclosure Project.<br />
In 2007, the team engaged with 29 persistently nonresponding companies where we felt that climate change was potentially a<br />
material issue requiring Carbon Disclosure Project disclosure. Subsequent portfolio reviews expanded the scope of our<br />
engagement to 39 companies.<br />
In terms of the overall effectiveness of this project, four years on, 33 out of those original companies (85%) have provided a<br />
response to the Carbon Disclosure Project <strong>for</strong> at least one of the years that the engagement programme has run.<br />
We still have concerns about the overall quality of Carbon Disclosure Project responses: <strong>for</strong> example, missing per<strong>for</strong>mance<br />
data, inconsistency (some companies have responded in some years and not others), and a number of the companies who<br />
have responded have chosen not to make their response publicly available.<br />
We will continue to engage with persistent nonresponders, and have indicated that we may withhold support from the report<br />
and accounts at future AGMs, should nonresponding companies continue to drag their heels.<br />
We have also participated in a collaborative engagement through the UN PRI to write to more than 30 companies to encourage<br />
disclosure of scope 1 and 2 greenhouse gas emissions, together with details of targets and emissions reduction programmes.<br />
In 2009, <strong>Aviva</strong> Chairman, Lord Sharman, called <strong>for</strong> the CDP to go beyond disclosure and challenge companies to take action<br />
that mitigates their climate change emissions. In 2010, <strong>Aviva</strong> provided seed funding and <strong>Aviva</strong> <strong>Investors</strong> provided expert input via<br />
an investor steering group to develop a Carbon Mitigation Project, later renamed Carbon Action. This was launched in 2011.<br />
2. Vedanta Resources<br />
<strong>Aviva</strong> <strong>Investors</strong> conducted a major engagement exercise at Vedanta's July AGM because we had profound concerns about their<br />
poor CR conduct. The company had not responded to previous requests <strong>for</strong> a meeting on the subject and, consequently, we<br />
attended its AGM to put our concerns on public record.<br />
Vedanta has come under international scrutiny <strong>for</strong> its plans <strong>for</strong> a bauxite mine and the associated expansion of its Lanjigarh<br />
alumina refinery. <strong>Aviva</strong> <strong>Investors</strong> shared this concern on a number of grounds, including financial, human rights in relation to<br />
indigenous communities and environmental and biodiversity risks.<br />
Commissioned by <strong>Aviva</strong> <strong>Investors</strong>, a report by global ESG research providers EIRIS made a series of recommendations to the<br />
Vedanta board regarding the actions needed to re<strong>for</strong>m the way that it governs CR risks and opportunities.<br />
<strong>Aviva</strong> <strong>Investors</strong> attended the company's AGM in July 2010 and presented the report and its associated recommendations to the<br />
board. We asked them to respond, which they committed to do.<br />
Subsequently, we met with Vedanta in November 2010 to discuss the actions recommended by EIRIS. While positive actions<br />
had been taken by the company including progress on a number of the recommendations, we believe that progress still needs<br />
to be made be<strong>for</strong>e Vedanta's procedures can be considered to be adequate and will continue to build on the success to date.<br />
Copyright ©2011 PRI Association. All rights reserved. page 17 / 30
Q 47 Do you have an active ownership policy and/or strategy that addresses environmental, social and<br />
governance (ESG) issues <strong>for</strong> each of the following asset classes<br />
Asset class<br />
Fixed income sovereign and other noncorporate<br />
issuers<br />
Nonlisted real estate and property<br />
Policy and/or strategies address<br />
Environmental<br />
Social<br />
Governance<br />
Environmental<br />
Social<br />
Governance<br />
Q 48 Per asset class, which role is most important in bringing <strong>for</strong>th active ownership activities on your<br />
behalf and, to what extent are ESG issues addressed by this role in these ownership activities<br />
Asset class<br />
Fixed income <br />
sovereign and other<br />
noncorporate issuers<br />
Nonlisted real<br />
estate/property<br />
Select the most important:<br />
"Internal staff", "External engagement service<br />
provider(s)", "External investment manager(s)",<br />
"Other external entity" or "Nobody"<br />
Internal staff<br />
Internal staff<br />
Please select the extent of<br />
active ownership activities:<br />
"Large", "Moderate" or "Small"<br />
<strong>for</strong> each of the categories selected<br />
Small<br />
Large<br />
Q 49 To what extent do you assess and monitor ESG active ownership competency and capabilities<br />
undertaken by the groups listed below in the following asset classes: Listed equities with significant<br />
control, fixed income, sovereign and other noncorporate issuers, private equity, nonlisted real<br />
estate/property, hedge funds and infrastructure<br />
Please select:<br />
"Large", "Moderate", "Small", "Not at all" or "Not applicable<br />
Internal staff<br />
External engagement service provider(s)<br />
External investment manager(s)<br />
Other external entity<br />
Large<br />
Not applicable<br />
Not applicable<br />
Not applicable<br />
Copyright ©2011 PRI Association. All rights reserved. page 18 / 30
Q 50 Please describe your organisation's , your external service providers or your external investment<br />
manager's approach to addressing ESG issues in active ownership in the following asset classes. Please<br />
include a description of the processes used to ensure ESG issues are addressed, any metrics used to<br />
gauge success, the sources of your expertise and specific examples.<br />
Asset class<br />
Fixed income sovereign<br />
and other noncorporate<br />
issuers<br />
Nonlisted real estate and<br />
property<br />
Please add your remarks<br />
Our approach to engagement in this area continues to evolve insofar as we are experimenting with<br />
the Emerging Market Sovereign Debt team's engagement with countries in their benchmark. We are<br />
yet to be convinced that the engagement is effective, but we believe there is an opportunity to raise<br />
questions as we regularly meet EM ministerial representatives in our research trips. We expect<br />
attribution of any change to be a challenge at best. Other noncorporate issuers such as<br />
Development Banks and quasi government bodies are not in scope of this initiative.<br />
With regards to direct real estate new acquisitions, we ensure we have considered their energy<br />
per<strong>for</strong>mance certificates and also have an internal policy to conduct an environmental survey looking<br />
into the historic uses and potential land contamination of the assets. In this way we can <strong>for</strong>ecast<br />
potential capital outlays and mitigate unnecessary or unexpected capital costs that would reduce<br />
the assets financial return. All qualifying acquisitions are presented to the investment transaction<br />
committee where the expected per<strong>for</strong>mance of an asset is analysed, part of this is to consider<br />
potential future risks and opportunities related to corporate responsibility <strong>for</strong> the particular<br />
investment.<br />
We have introduced an Environmental Management System (EMS) that aims to <strong>for</strong>malise our<br />
environmental reporting procedures and highlight areas <strong>for</strong> improvement within our entire direct<br />
portfolio. We believe this will be of great benefit to all our funds and can benefit clients directly.<br />
Environmental issues are fully incorporated in our investment and acquisition process. On our<br />
existing portfolio we are gathering and analysing ESG in<strong>for</strong>mation through our EMS and<br />
Sustainability Charter. This primarily includes in<strong>for</strong>mation on:<br />
1. Occupier engagement<br />
2. Energy management<br />
3. Water management<br />
4. Waste management<br />
5. EPC regulations<br />
6. Staff training<br />
7. Management of alterations<br />
8. Transport<br />
9. Community engagement<br />
When looking at new funds to invest in we have encouraged alignment of interest between the fund<br />
manager and investor <strong>for</strong> example on a recent fund we invested in there was both manager and<br />
company coinvestment, and a suitable fee structure including an additional per<strong>for</strong>mance fee hurdle<br />
we proposed. There are many examples of buildings that have reached high BREEAM (BRE<br />
Environmental Assessment Method) environmental standards that have been developed, refurbished<br />
or purchased within the real estate portfolios that we manage and it is an aspiration <strong>for</strong> all our<br />
properties when possible.<br />
Q 51 Please add any overall comments and clarifications related to Principle 2 here. Please also describe<br />
any significant activities relating to Principle 2 not already captured by your answers above.<br />
We remain concerned that the structure of this questionnaire may inadvertently promote the outsourcing of engagement in<br />
preference to its integration within investment managers. This is counter to the foundations of the PRI in general, and Principle 1<br />
in particular. While we acknowledge a role <strong>for</strong> outsourced engagement, we believe that enabling investment managers to ignore<br />
these issues by outsourcing them to a third party will reduce the effective oversight of ESG practices. This is because company<br />
Board members are most interested in responding to the concerns of those making investment decisions. Asset owners should<br />
be encouraged to hold asset managers to account <strong>for</strong> their ESG engagement not to outsource it.<br />
Qu 28 the percentage of meetings is accurately calculated; the percentage of listed assets is a conservative estimate based<br />
on the fact that we focus on our largest cap holdings which constitute a disproportionately high percentage of the overall market<br />
value (<strong>for</strong> example, analysis of the FTSE All Share shows that the top 100 companies comprise 85% of the total market cap).<br />
Qu 46 We have calculated this on the basis of the proportion of 'extensive' engagement we consider to have been successful,<br />
the success of our UN Global Compact and CDP engagement programmes and where we have been able to improve our voting<br />
position based on improvements in corporate responsibility disclosure.<br />
Copyright ©2011 PRI Association. All rights reserved. page 19 / 30
Principle 3 We will seek appropriate disclosure on ESG issues by the entities in which we invest.<br />
Principle 3 is about ensuring that in<strong>for</strong>mation related to ESG issues is disclosed by companies and other entities in your<br />
organisation's investment universe. It is closely related to your activities on Principle 1 and Principle 2.<br />
This section lists questions regarding:<br />
Who seeks ESG disclosure in<strong>for</strong>mation <strong>for</strong> your organisation;<br />
The level of detail and content that is sought;<br />
The in<strong>for</strong>mation you may be seeking regarding norms, standards, codes of conduct or international initiatives related to RI/ESG.<br />
While completing this section you are free to move to other sections of the survey without losing work you have already done.<br />
Q 52 Please provide a description of your organisation's approach to this Principle. For example, how<br />
does your organisation seek appropriate disclosure on ESG issues by the entities in which it invests<br />
Note that this text in addition to being part of the full survey will also be part of the survey's Executive<br />
Summary. The Executive Summary is a separate document that will collate the text you provide <strong>for</strong> each<br />
of the introductory sections of the survey (GPS and the six <strong>Principles</strong>).<br />
We actively promote greater corporate accountability on environmental, social and goverance (ESG) issues via enhanced<br />
disclosure across a broad range of our assets and at face to face meetings.<br />
One distinctive element of our approach is our corporate responsibility disclosure voting. It has been <strong>Aviva</strong> <strong>Investors</strong> policy since<br />
2001 to promote increased Corporate Responsibility (CR) reporting via AGM voting. In 2010, this policy was applied to all FTSE<br />
350 Index and EuroFirst 300 Index companies, in addition to selected client portfolios, (a subset of our full governance voting<br />
policy). In 2011, this will be extended to the MSCI World Index. The policy states that we expect these companies to disclose<br />
in<strong>for</strong>mation on their exposure to and management of key environmental and social risks. Where companies publish insufficient<br />
in<strong>for</strong>mation, we may abstain or vote against the resolution to adopt the Report and Accounts. As far as we are aware, we were<br />
the first institutional investor in the world to adopt such a policy, and it remains a particularly distinctive element of our overall RI<br />
strategy.<br />
In 2010 <strong>Aviva</strong> plc introduced a separate advisory vote <strong>for</strong> the Group CR report. <strong>Aviva</strong> was the first company in the UK and the<br />
first financial institution in the world to take this step. We actively encourage other companies to take their own step in this<br />
direction, which we believe will contribute to creating the right kind of discussions within the boardrooms of listed companies<br />
around the world, and then between the company and its shareholders. We advocate this in one to one meetings with<br />
companies and through our work on the Sustainable Stock Exchanges initiative.<br />
Q 53 Who asked <strong>for</strong> and/or collected from your organisation's investee companies (or other investment<br />
entities) in<strong>for</strong>mation about their ESG policies, practices or per<strong>for</strong>mance in 2010<br />
Internal staff<br />
Please select all that apply<br />
External investment manager(s)<br />
External engagement service provider(s)<br />
External research providers<br />
Brokers / dealers<br />
Other please specify:<br />
None of the above: Investee companies, or other investment entities, were<br />
not asked to provide in<strong>for</strong>mation about their ESG policies, practices or<br />
per<strong>for</strong>mance in 2010 (please specify below why not)<br />
If investee companies were not asked, please specify why.<br />
Copyright ©2011 PRI Association. All rights reserved. page 20 / 30
Q 54 To what extent did you or your external agent(s) seek appropriate disclosure on ESG issues by the<br />
investees and, where necessary, encourage investee companies to produce standardised and/or<br />
systematic reporting about their ESG policies, practices or per<strong>for</strong>mance in 2010<br />
Asset class<br />
Listed equity (developed markets)<br />
Listed equity (emerging markets)<br />
Fixed income sovereign and other noncorporate<br />
issuers<br />
Fixed income corporate issuers<br />
Listed real estate or property<br />
Nonlisted real estate or property<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Large<br />
Small<br />
Not at all<br />
Moderate<br />
Large<br />
Large<br />
Q 55 In which <strong>for</strong>mat or mechanism have you or your third party agents requested reporting on ESG<br />
policies, practices or per<strong>for</strong>mance<br />
Reporting <strong>for</strong>mats<br />
Please select all that apply<br />
Integrated with regular financial reports<br />
Standalone corporate (social) responsibility or sustainability reports<br />
Global Reporting Initiative (GRI)<br />
Carbon Disclosure Project (CDP)<br />
Global Framework <strong>for</strong> Climate Risk Disclosure<br />
Communication on Progress (COP) by the United Nations Global<br />
Compact<br />
Countrylevel company <strong>for</strong>m of the Extractive Industries Transparency<br />
Initiative (EITI)<br />
Submission of a tailored survey<br />
Other reporting framework by an industry or association please specify:<br />
None of the above<br />
Q 56 To what extent did you or your third party agents seek in<strong>for</strong>mation from companies regarding their<br />
practices related to norms, standards, codes of conduct or international initiatives/ declarations/<br />
conventions related to ESG issues in 2010<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Please select:<br />
Large<br />
Copyright ©2011 PRI Association. All rights reserved. page 21 / 30
Q 57 Please add any overall comments and clarifications related to Principle 3 here. Please also describe<br />
any significant activities relating to Principle 3 that are not already captured by your answers above.<br />
1. Corporate Governance and Corporate Responsibility Voting Policy<br />
It has been <strong>Aviva</strong> <strong>Investors</strong> policy since 2001 to promote increased Corporate Responsibility (CR) reporting via its AGM voting.<br />
Where companies have declined to publish material in<strong>for</strong>mation on their per<strong>for</strong>mance in this area, it has voted against or<br />
abstained on that company's annual report and accounts. In 2010, we voted at the AGMs of 604 companies on CR issues,<br />
which included 55 'Abstain' or 'Against' votes. In addition, <strong>Aviva</strong> <strong>Investors</strong> voted on 159 US shareholder resolutions relating to<br />
corporate responsibility issues including social, environmental and ethical (SEE) considerations. We voted in favour of 145<br />
(91%) of these resolutions.<br />
While our level of withholds demonstrates that the policy was applied robustly, overall voting levels do not give much insight into<br />
how effective these votes were at generating the change that they sought. One way of assessing this effectiveness is to look<br />
over time to see whether the company responded to the abstention or vote against.<br />
Clearly there can be a range of reasons <strong>for</strong> voting support from <strong>Aviva</strong> improving in this way. Nevertheless, when compared to the<br />
66 withholds (i.e. abstentions and votes against) in the 2009 data set there were 41 direct improvers in 2010. Improvers in this<br />
case are defined as a move from a vote against or abstention to support, or a vote against to abstain. Closer examination of<br />
specific cases suggests that the voting action and associated engagement may have been at least partly responsible <strong>for</strong> the<br />
improvement in corporate disclosure.<br />
2. UN Global Compact Engagement Programme<br />
Separate to this voting action, we also led a collaborative engagement programme aimed at signatories to the UN Global<br />
Compact. We welcomed good practice in their ESG communication on progress (COP) and challenged non con<strong>for</strong>mance. The<br />
first phase of this initiative in 2008 involved us developing a coalition of twenty investors representing over US $2 trillion in<br />
assets. In Phase 1, we wrote to the chief executive officers of 103 companies in more than 30 different countries 25<br />
companies received the group's congratulations. In that programme, 20% of the companies that we asked to reengage with the<br />
Compact then did so, which we decided made the initiative worth repeating.<br />
We launched Phase 2 of this programme in 2009 and amassed more support with over thirty institutional investors representing<br />
over $3 trillion under management supporting us. In Phase 2, we wrote to 130 companies, with 25 of these receiving the group's<br />
congratulations <strong>for</strong> producing an excellent report. Of the 105 companies that we challenged to reengage with the Compact, 50<br />
(47.6%) are now active. The remaining 55 companies have been delisted (i.e. their membership has been cancelled) by the<br />
Global Compact.<br />
Due to the success of this engagement programme we launched Phase 3 in 2010. In Phase 3, we wrote to 130 companies,<br />
with 44 of these identified as leaders receiving the group's congratulations <strong>for</strong> producing an excellent report and 86 companies<br />
identified as laggards, 19 of which were exempted in early 2010 due to a moratorium <strong>for</strong> nonOECD/G20 companies enacted by<br />
the UN Global Compact. 27 out of 86 laggards regained active status by submitting a COP, while an additional 19 regained<br />
active status due to the moratorium. 30 laggards were delisted.<br />
We will be continuing the programme in 2011.<br />
3. Sustainable Stock Exchange initiative<br />
In November 2008 <strong>Aviva</strong> <strong>Investors</strong>' chief executive, Alain Dromer, called <strong>for</strong> all the listing authorities of the global stock markets<br />
to: (1) Consider updating their listing rules to include a provision that promotes disclosure of data on companies' sustainability<br />
per<strong>for</strong>mance and strategy, and (2) Make it a listing requirement that companies put a <strong>for</strong>wardlooking sustainability report and<br />
strategy to the vote at their AGMs.<br />
The UN Global Compact approached <strong>Aviva</strong> and proposed that the United Nations host an event on sustainable stock markets.<br />
On 2 November 2009, more than 100 top executives from around the world met at the UN headquarters in New York. There,<br />
they explored how the world's exchanges can work together with investors, regulators and companies to improve corporate<br />
transparency and per<strong>for</strong>mance on ESG issues, and encourage responsible longterm approaches to investment. This event was<br />
cohosted by the UNPRI, UN Global Compact and UNCTAD. The agenda examined the various ways in which stock exchanges<br />
can promote sustainable business practices, such as through enhanced sustainability reporting requirements <strong>for</strong> listed<br />
companies and the establishment of ESG indexes.<br />
In 2010 <strong>Aviva</strong> <strong>Investors</strong> designed, sponsored and set the agenda <strong>for</strong> a 'Call to Action' conference, held in September 2010 in<br />
Xiamen, China. This was a unique invitationonly event <strong>for</strong> heads of state, CEOs, company chairpersons, chief investment<br />
officers, senior members of government and top executives from worldwide stock exchanges. We continued to pursue our aim<br />
to promote a global listing environment that requires companies to consider how responsible and sustainable their business<br />
models are, and to encourage them to put a <strong>for</strong>wardlooking sustainability strategy to the vote at their AGMs. We also engaged<br />
with a number of stock exchanges individually with some encouraging results, notably Singapore and Malaysia.<br />
Copyright ©2011 PRI Association. All rights reserved. page 22 / 30
Principle 4 We will promote acceptance and implementation of the <strong>Principles</strong> within the investment<br />
industry.<br />
Principle 4 is about promoting the acceptance and implementation of the <strong>Principles</strong> <strong>for</strong> <strong>Responsible</strong> <strong>Investment</strong> (PRI) among your<br />
clients, service providers, partners, brokers/dealers and other investment industry players. In addition, it is about working with<br />
governments, regulators and international bodies to address and define approaches relating to ESG issues.<br />
While completing this section you are free to move to any of the other sections of the survey without losing work already done.<br />
Q 58 Please provide a description of your organisation's approach to this Principle. For example, how<br />
does your organisation promote the acceptance and implementation of the <strong>Principles</strong> within the<br />
investment industry<br />
Please describe how you support the incorporation of ESG factors in the investment industry via<br />
mandates, incentives, Request <strong>for</strong> Proposals (RfPs), policy discussions etc. Please, indicate how your<br />
organisation does this in relation to clients and/or beneficiaries, peers or other entities.<br />
Note that this text in addition to being part of the full survey will also be part of the Executive Summary<br />
of the survey. The Executive Summary is a separate document that will collate the text you provide <strong>for</strong><br />
each of the introductory sections of the survey (GPS and the six <strong>Principles</strong>).<br />
We promote acceptance of the PRI in three main ways:<br />
(1) Our awardwinning '<strong>Investment</strong> Tutor' is a free training resource <strong>for</strong> pension fund trustees, including taught courses that we<br />
fund. The course includes a module on ESG which states:<br />
"<strong>Aviva</strong> <strong>Investors</strong> is a member of the UNPRI. We highly recommend that pension schemes consider becoming a signatory to the<br />
UNPRI, because the initiative seeks to keep its membership well in<strong>for</strong>med and at the <strong>for</strong>efront of the various fascinating debates<br />
on sustainable and responsible investing."<br />
(2) Our client contracts commit us to sharing the results of the PRI assessment of our per<strong>for</strong>mance with clients. We believe this<br />
level of transparency will help them to hold us to account <strong>for</strong> being responsible investors, at no additional cost. To our<br />
knowledge, we are the first investment manager in the world to do this.<br />
(3) In 2010, a number of <strong>Aviva</strong> employees spoke at global PRI promotional events to provide a case study of implementation.<br />
Copyright ©2011 PRI Association. All rights reserved. page 23 / 30
Q 59 Did you include RI/ESG considerations when working with service providers and/or external<br />
investment managers in 2010 (where applicable)<br />
Specifically when:<br />
a. searching <strong>for</strong> service providers or external managers;<br />
b. agreeing on service requirements;<br />
c. structuring incentive schemes.<br />
Service providers or<br />
external managers<br />
a. Searches b. Agreements c. Incentives<br />
If you work with this type of service provider,<br />
please select "Yes, <strong>for</strong> all", "Yes, <strong>for</strong> some" or "No"<br />
We do not work<br />
with this type of<br />
provider<br />
Brokers / dealers Yes, <strong>for</strong> some Yes, <strong>for</strong> some Yes, <strong>for</strong> some<br />
External engagement<br />
service provider<br />
<strong>Investment</strong> consultant<br />
<strong>Investment</strong> research<br />
provider<br />
Proxy voting service<br />
provider<br />
Yes, <strong>for</strong> some Yes, <strong>for</strong> some Yes, <strong>for</strong> some<br />
Yes, <strong>for</strong> all Yes, <strong>for</strong> all Yes, <strong>for</strong> all<br />
Other please specify:<br />
Q 60 To what extent did you encourage peer organisations and/or your institutional clients and/or other<br />
investment industry players to consider RI/ESG issues in 2010<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Please select:<br />
Large<br />
Q 61 Does your broker evaluation process (which determines how you allocate commissions to brokers)<br />
include an ESG component, and/or do you have a budget to pay <strong>for</strong> broker research on ESG issues<br />
Please select:<br />
"Yes" or "No"<br />
Please select:<br />
Yes<br />
Q 62 To what extent do you identify ESG issues and suggest them to brokers or other investment<br />
research providers <strong>for</strong> research<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Please select:<br />
Large<br />
Q 63 To what extent did you engage in dialogue, lobbying or initiatives pertaining to government policy<br />
and/or industry regulations related to RI/ESG issues in 2010<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Please select:<br />
Large<br />
Copyright ©2011 PRI Association. All rights reserved. page 24 / 30
Q 64 Please add any overall comments and clarifications related to Principle 4 here. Please also describe<br />
any significant activities relating to Principle 4 not already captured by your answers above.<br />
At <strong>Aviva</strong> <strong>Investors</strong>, we believe that the capital markets do not integrate sustainable development sufficiently to ensure that the<br />
cost to investors and society is minimised in the long run. We recognise that we can play an influential part in shaping<br />
government policy, and there<strong>for</strong>e continue to respond and offer opinion on policy developments in corporate per<strong>for</strong>mance and<br />
disclosure.<br />
Key public policy responses in 2010 include:<br />
1) Financial Reporting Council Stewardship Code we provided detailed feedback as part of the consultation and welcomed the<br />
Code when it was launched.<br />
2) UK Department <strong>for</strong> Business, Innovation and Skills: longterm focus consultation <strong>Aviva</strong> and <strong>Aviva</strong> <strong>Investors</strong> provided a joint<br />
submission to the Department <strong>for</strong> Business, Innovation and Skills (BIS) consultation on longterm focus. Our submission<br />
highlighted a number of observations by <strong>Aviva</strong> <strong>Investors</strong> of misaligned incentives throughout the supply chain which may require<br />
further analysis, as well as indicating areas of good practice or recent policies that should be kept under review.<br />
3) Operating and financial review in an open letter to the UK Government, <strong>Aviva</strong> <strong>Investors</strong> welcomed the commitment from the<br />
Coalition Agreement to reinstate an operating and financial review in corporate reporting.<br />
4) Climate change both <strong>Aviva</strong> and <strong>Aviva</strong> <strong>Investors</strong> signed an open letter to Vince Cable, the UK Government's business<br />
secretary, from the Aldersgate Group. It called in a strong and collective voice <strong>for</strong> the inclusion of mandatory reporting in the<br />
government's review, due by December 2011.<br />
We believe improving the way capital markets operate is one of the most fundamental responsibilities of responsible investors.<br />
.<br />
Copyright ©2011 PRI Association. All rights reserved. page 25 / 30
Principle 5 We will work together to enhance our effectiveness in implementing the <strong>Principles</strong>.<br />
Principle 5 is about collaborating with others in your implementation of responsible investment. The questions in this section are<br />
designed to capture the many ways in which signatories collaborate (<strong>for</strong> example by using the PRI Clearinghouse), and thus may<br />
overlap with areas discussed previously in the survey. However, the focus here is only those activities that involve working with<br />
others to implement the <strong>Principles</strong>.<br />
While completing this section you are free to move to any of the other sections of the survey without losing work already done.<br />
Q 65 Please provide a description of your organisation's approach to this Principle. For example, how<br />
does your organisation work with other parties to enhance its implementation of the <strong>Principles</strong><br />
Note that this text in addition to being part of the full survey will also be part of the Executive Summary<br />
of the survey. The Executive Summary is a separate document that will collate the text you provide <strong>for</strong><br />
each of the introductory sections of the survey (GPS and the six <strong>Principles</strong>).<br />
We believe that investors have a collective interest in promoting high standards of corporate governance and corporate<br />
responsibility. In many cases, that collective interest is best promoted via collaborative engagement. We are a large and<br />
influential fund manager in our own right. Nevertheless, where we believe that it is more efficient and effective to collaborate,<br />
then we do so. In addition to collaborating via various institutions such as the SIFs, ICGN and the ABI, we have also signed up<br />
to numerous collaborative engagement initiatives on the PRI clearing house.<br />
Q 66 To what extent did you collaborate with other investors in regard to the <strong>Principles</strong>, and what<br />
Principle did you collaborate most on<br />
Extent of Collaboration<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Large<br />
Principle you collaborated most in<br />
Please select:<br />
Principle 1, 2, 3, 4 or 6<br />
Principle 3<br />
Q 67 Did you log in to the PRI Engagement Clearinghouse in 2010 and if so, how did you use it<br />
Logged in<br />
If Yes, please select all that apply<br />
Yes<br />
Led a collaborative engagement and posted it to the Clearinghouse<br />
Joined a collaborative engagement led by another signatory that<br />
was posted on the Clearinghouse<br />
Used it as a learning tool or keep up to date with current<br />
engagements<br />
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Q 68 Did your organisation participate in any RI/ESGissue related associations<br />
Among those you did participate in, please select:<br />
the first, second and third most important to your organisation, and<br />
<strong>for</strong> the three most important, to what extent your organisation participated.<br />
For those not listed, please use the 'Other' field.<br />
Associations<br />
Please select<br />
all that apply<br />
Please select<br />
only one "Most important",<br />
one "Second most important" and<br />
one "Third most important"<br />
Only <strong>for</strong> these three<br />
most important,<br />
please select<br />
to what extent:<br />
"Large",<br />
"Moderate" or<br />
"Small"<br />
Association <strong>for</strong> Sustainable &<br />
<strong>Responsible</strong> <strong>Investment</strong> in Asia<br />
Carbon Disclosure Project (CDP)<br />
CFA Institute Centre <strong>for</strong><br />
Financial Market Integrity<br />
Extractive Industries<br />
Transparency Initiative (EITI)<br />
GIGN Global <strong>Investors</strong><br />
Governance Network<br />
Institutional <strong>Investors</strong> Group on<br />
Climate Change (IIGCC)<br />
Local Authority Pension Fund<br />
Forum<br />
Regional Social <strong>Investment</strong><br />
Forums<br />
United Nations Environmental<br />
Program Finance Initiative<br />
(UNEP FI)<br />
Third most important<br />
Most important<br />
Second most important<br />
Large<br />
Large<br />
Moderate<br />
Q 69 Please add any overall comments and clarifications related to Principle 5 here. Please also describe<br />
any significant activities relating to Principle 5 not already captured by your answers above.<br />
In addition to the work set out above, we also led a UN PRI Global Compact programme, where we collaborated with more than<br />
thirty other PRI investors (collectively representing c$2 trillion of assets under management) to target 130 companies (44<br />
leaders and 86 laggards, 19 of which were exempted in early 2010 due to a moratorium <strong>for</strong> nonOECD/G20 companies enacted<br />
by the UN Global Compact). At the end of 2010 27 out of 86 laggards regained active status by submitting a COP, while an<br />
additional 19 regained active status due to the moratorium and 30 laggards were delisted.<br />
We also worked with the UN PRI, UNCTAD and the Global Compact to design and fund a conference Xiamen, China on<br />
Sustainable Stock Exchanges.<br />
Copyright ©2011 PRI Association. All rights reserved. page 27 / 30
Principle 6 We will each report on our activities and progress towards implementing the <strong>Principles</strong>.<br />
Principle 6 is about your organisation's reporting of responsible investment activities (as opposed to Principle 3 which relates to<br />
the reporting of your investees or potential investees). The questions in this section focus on how you disclose your activities<br />
regarding the implementation of the <strong>Principles</strong> and where that disclosed in<strong>for</strong>mation can be found.<br />
While completing this section you are free to move to any of the other sections of the survey without losing work already done.<br />
Q 70 Please provide a description of your organisation's approach to this Principle. For example, in what<br />
ways does your organisation report your implementation of the <strong>Principles</strong> Please include any sort of<br />
disclosure and transparency practices you have adopted.<br />
Note that this text in addition to being part of the full survey will also be part of the Executive Summary<br />
of the survey. The Executive Summary is a separate document that will collate the text you provide <strong>for</strong><br />
each of the introductory sections of the survey (GPS and the six <strong>Principles</strong>).<br />
Transparency to our clients is a key element of our approach which we deliver via detailed quarterly reports on our use of their<br />
voting rights and, were appropriate, briefings on corporate engagement. We have also contractually undertaken to share the<br />
results of the PRI's assessment of our per<strong>for</strong>mance with our clients. More broadly, corporate governance policy and voting<br />
statistics are published on the <strong>Aviva</strong> <strong>Investors</strong> website, including our actual voting record on a company basis. We also include<br />
a report on our implementation of the <strong>Principles</strong> in the <strong>Aviva</strong> <strong>Investors</strong> regional report as part of the <strong>Aviva</strong> Group Corporate<br />
Responsibility report.<br />
We have also asked the PRI to publish our response to every questionnaire that we have submitted.<br />
It is important to note that to enable company consultations with shareholders to be frank and constructive, we treat these as<br />
client confidential. We generally avoid public comment about ongoing engagement. We have, however, made a number of<br />
exeptions (For example, where we wish to publicly welcome progress or coerce intransigent companies to respond.).<br />
Q 71 To what extent did you disclose, either to clients/beneficiaries or publicly, your policy and/or<br />
approach to incorporating ESG issues into investment analysis and decisionmaking processes in 2010<br />
Large<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
If you disclosed, please indicate how this disclosure can be obtained a web address (URL) would be sufficient. If<br />
answering not at all, please explain why not.<br />
Yes, you did disclose:<br />
how can it be obtained<br />
Disclosed publicly at:<br />
http://www.avivainvestors.co.uk/about_us/our_corporate_governance/index.htm<br />
Detailed reports are client confidential.<br />
Did not disclose publicly:<br />
please explain why not<br />
Q 72 Did you disclose your voting policy in 2010<br />
Please select one:<br />
Yes disclosed publicly<br />
If 'Yes, disclosed publicly', please indicate how it can be obtained a URL would be sufficient. If not, please explain<br />
why not.<br />
Yes, disclosed publicly:<br />
how can it be obtained<br />
http://www.avivainvestors.co.uk/about_us/our_corporate_governance/index.htm<br />
Did not disclose publicly:<br />
please explain why not<br />
Copyright ©2011 PRI Association. All rights reserved. page 28 / 30
Q 73 Did you disclose your (proxy) voting record in 2010, and if so:<br />
How much of your voting record did you disclose<br />
Did you disclose the explanations/reasons <strong>for</strong> voting as you did<br />
How frequently did you disclose<br />
Did you disclose<br />
(please select one)<br />
How much of your<br />
voting<br />
(please select one)<br />
How much<br />
explanation<br />
(please select one)<br />
How frequently<br />
(please select any<br />
applicable)<br />
Yes disclosed<br />
publicly<br />
All votes<br />
No explanations<br />
votes<br />
Disclosed<br />
continuously (soon<br />
after votes are cast)<br />
If 'Yes, disclosed publicly', please indicate how it can be obtained a URL would be sufficient. If not, please explain<br />
why not.<br />
Yes, disclosed publicly:<br />
how can it be obtained<br />
http://www.avivainvestors.co.uk/about_us/our_corporate_governance/index.htm<br />
Did not disclose publicly:<br />
please explain why not<br />
Q 74 Did you disclose your nonproxy voting active ownership and engagement policies or other<br />
documents that direct these activities<br />
Please select one:<br />
Yes disclosed publicly<br />
If 'Yes, disclosed publicly', please indicate how it can be obtained a URL would be sufficient. If not, please explain<br />
why not.<br />
Yes, disclosed publicly:<br />
how can it be obtained<br />
http://www.avivainvestors.co.uk/about_us/our_corporate_governance/index.htm<br />
Did not disclose publicly:<br />
please explain why not<br />
Q 75 To what extent did you disclose (either to clients/beneficiaries or publicly) your nonproxy voting<br />
RI/ESG issuerelated active ownership and engagement activities, results and progress in 2010<br />
Please select:<br />
"Large", "Moderate", "Small" or "Not at all"<br />
Please select:<br />
Large<br />
If you disclosed, please indicate how this disclosure can be obtained a web address (URL) would be sufficient. If<br />
answering not at all, please explain why not.<br />
Yes, you did disclose:<br />
how can it be obtained<br />
Please see link to the <strong>Aviva</strong> <strong>Investors</strong> regional report within the <strong>Aviva</strong> Group CR report <br />
http://www.aviva.com/reports/cr10/regions/avivainvestors/<br />
Did not disclose publicly:<br />
please explain why not<br />
Copyright ©2011 PRI Association. All rights reserved. page 29 / 30
Q 76 Did you disclose (either to clients/beneficiaries or publicly) RI/ESG activities, results and progress<br />
related to Principle 3, Principle 4 or Principle 5 in 2010<br />
Please select "Yes, disclosed publicly", "Yes disclosed to clients or beneficiaries only" or "Not at all"<br />
Principle 3<br />
Yes disclosed publicly<br />
If 'Yes, disclosed publicly', please indicate how it can be obtained a URL would be sufficient. If not, please explain<br />
why not.<br />
Yes, disclosed publicly:<br />
how can it be obtained<br />
http://www.avivainvestors.co.uk/about_us/our_corporate_governance/index.htm<br />
Did not disclose publicly:<br />
please explain why not<br />
Please select "Yes, disclosed publicly", "Yes disclosed to clients or beneficiaries only" or "Not at all"<br />
Principle 4<br />
Yes disclosed publicly<br />
If 'Yes, disclosed publicly', please indicate how it can be obtained a URL would be sufficient. If not, please explain<br />
why not.<br />
Yes, disclosed publicly:<br />
how can it be obtained<br />
Please see here <strong>for</strong> link to investment tutor http://www.investmenttutor.com/ and the responsible<br />
investment modules http://www.investmenttutor.com/learning_topics/esg/xml_022444.html<br />
Did not disclose publicly:<br />
please explain why not<br />
Please select "Yes, disclosed publicly", "Yes disclosed to clients or beneficiaries only" or "Not at all"<br />
Principle 5<br />
Yes disclosed publicly<br />
If 'Yes, disclosed publicly', please indicate how it can be obtained a URL would be sufficient. If not, please explain<br />
why not.<br />
Yes, disclosed publicly:<br />
how can it be obtained<br />
Did not disclose publicly:<br />
please explain why not<br />
Please see link to our CR report which includes details of the Sustainable Stock Exchange initiative<br />
http://www.aviva.com/reports/cr10/regions/avivainvestors/trustintegrity/sustainablestockexchanges.html/<br />
Q 77 Please add any overall comments and clarifications related to Principle 6 here. Please also describe<br />
any significant activities relating to Principle 6 not already captured by your answers above.<br />
No additional comments.<br />
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