MINUTES OF THE EXECUTIVE BOARD - the Parliamentary and ...

9.1 Claire Forbes introduced the Stakeholder Engagement Strategy which set out
PHSO’s approach to building and developing relationships with organisations
with which PHSO wished to have an ongoing professional relationship.
9.2 EB noted the priorities detailed in the Strategy for 2011-12 but set these aside
pending the outcome of the current business planning process.
9.3 Claire Forbes explained the Strategy’s approach and highlighted the
importance of bringing knowledge together to develop a framework for
communicating effectively. EB noted the existing and future workstreams.
9.4 The risks associated with this Strategy would be reviewed as part of the
discussion on the Strategic Risk review on 14 March.
9.5 EB approved the Stakeholder Engagement Strategy 2011-15.
PHSO Stakeholder Data Strategy 2011-15
9.6 EB reviewed the Strategy which detailed a policy on how PHSO would collect,
store and manage stakeholder data. The proposal was to procure a database
solution which would allow for all stakeholder contact data to be stored in one
location. The Communications Division would have responsibility for delivering
this Strategy.
9.7 EB approved the Stakeholder Data Strategy 2011-15.
10. PERFORMANCE AND DEVELOPMENT REVIEW SYSTEM (PDRS) QUALITY
ASSURANCE
10.1 Ros Green and Julie Fisher-Jones presented a paper which informed EB of the
outcome of the quality assurance exercise which was carried out on the
Mid Year PDRS [Performance Development and Review System] reviews.
10.2 EB noted the content of the report and the outcomes of the assessment. There
were a couple of areas for improvement, but overall, the results displayed
improvement in quality from last year.
10.3 EB agreed the recommendation that the PDRS guidance would be kept under
review during the year as the new system was implemented, and further
guidance would be issued if necessary.
10.4 EB agreed the quality assurance report would be communicated to staff
through the Senior Management Team (SMT).