MINUTES OF THE EXECUTIVE BOARD - the Parliamentary and ...

Annex A
Other attendees and observers
19. Attendees
Carole Auchterlonie, Director of Outcomes and Learning (items 1-4)
Suzannah Beazley, Head of Review Team (items 1-4)
Jenny Betteridge, Ombudsman’s Casework Manager (items 1-5)
Marie Cheek, Director of Service Delivery
Julie Fisher-Jones, Employee Relations Manager (Item 10)
Ros Green, Head of HR Operations (items 10 & 11)
Caroline Hancock, Executive Assistant to the Ombudsman
Gwen Harrison, Director of Parliamentary Investigations (items 1-4)
James Johnstone, Director of Customer Service and Assessment (items 1-4)
Marko Jovanovic, Head of Corporate Performance (items 1-4)
Jack Kellett, Director of Health Investigations (items 1-4)
Ali McMurray, Director of Health Investigations (items 1-4)
Philipp Mende, Public Affairs Analyst (item 5)
Graham Payne, Director of Finance, Planning and Performance
Tess Sanford, Ombudsman’s Business Manager (from item 6)
Philip Trewhitt, Director of Complex Parliamentary Investigations (items 1-4)
Jon Ward, Director of People and Organisational Development
20. Observers
Gwen Bramwell, Assessor (ATM)
Darren Packer, Assessor
Karen Quayle, Casework Policy and Guidance Officer
Bhavesh Wadher, Customer Services Officer (ATM)