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7<br />

‘English-Only’ Policies<br />

If you’re thinking of establishing an English-only policy for your<br />

workplace, be aware that you risk incurring the wrath of the EEOC.<br />

The agency is strongly opposed to English-only rules and will<br />

prosecute employers who commit national-origin discrimination.<br />

EEOC Guidelines<br />

The EEOC’s guidelines on national-origin discrimination include a section on “speak-<br />

English-only” rules for employers. Here’s a summary:<br />

❒ English-only rules in the workplace can have an adverse impact on those<br />

whose primary language is not English. The rules can create “an atmosphere of inferiority,<br />

isolation and intimidation based on national origin.”<br />

❒ English-only rules applied at all times (including lunch hours and breaks) are<br />

presumed to violate Title VII and will be scrutinized closely.<br />

❒ English-only rules that apply only at certain times may be lawful if the<br />

employer can show they are justified by business necessity.<br />

❒ If a limited English-only rule is adopted for business necessity, the employer<br />

should inform all employees of the rule, explain the circumstances under which<br />

English is required and make sure employees are aware of the repercussions of<br />

violating the rule.<br />

❒ If an employer fails to provide notice of the rule, including consequences for<br />

violating it, taking adverse action against an employee for violating the rule constitutes<br />

national-origin discrimination.<br />

❒ An English-only rule applied only to a particular group violates Title VII as<br />

unlawful disparate treatment.<br />

❒ English-only rules, whether applied at all times or only at certain times, may<br />

create a hostile work environment that could constitute unlawful harassment under<br />

Title VII.<br />

❒ If a job applicant is not hired because of an accent or manner of speaking, the<br />

employer must show that the accent interfered materially with the person’s ability<br />

to perform the job.<br />

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