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Introduction<br />

Policies: Your Protection<br />

and Guide<br />

Policies are guidelines. Like routes on a map, they mark the way<br />

through a given terrain—in this case, through the rules, standards<br />

and benefits an organization sets for all its employees and<br />

managers.<br />

Employee <strong>policies</strong> save members of the organization time by offering ready answers<br />

to questions about acceptable procedures, standards and on-the-job behavior. They<br />

safeguard the company from ill will, regulatory hassles and lawsuits by helping ensure<br />

that personnel decisions are consistent and lawful. In the event that an employee or exemployee<br />

takes the organization to court—and data show employment litigation has<br />

increased by more than 2,000 percent in the last 25 years—company <strong>policies</strong> can also<br />

form the bulwark of an effective defense.<br />

Policies are simply management’s choices about how the company will operate and<br />

what it expects of its people. Are employees expected to live up to any particular ethical<br />

standard Is their performance formally appraised Do they get rest breaks, paid or<br />

unpaid holidays and vacation days, personal days, and time off for jury duty or religious<br />

observances Can they be fired at will or only for cause Are they allowed to<br />

telecommute, moonlight or work on flexible schedules Are job openings posted Are<br />

applicants tested for skills, honesty or drugs<br />

Put It in Writing<br />

Those are just a few of the myriad questions that arise as an organization builds its<br />

work force. Every company in its own way develops answers to them. Whether or not<br />

management consciously weighs its choices and formally communicates them to<br />

employees, over time it will develop a set of <strong>policies</strong> through its ongoing decision making.<br />

Thus, <strong>policies</strong> exist no matter whether management chooses to write them down.<br />

But even though <strong>policies</strong> need not be written, there are many persuasive reasons for<br />

documenting them:<br />

1

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