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34 BUSINESS MANAGEMENT DAILY<br />

Other proactive approaches: Consider hiring supervisors who can give directions<br />

and safety instructions in the language most comfortable to the majority of your<br />

employees. Also, consider offering classes in English as a second language (at the work<br />

site or through the local community college). And, finally, provide diversity training for<br />

employees and supervisors to reduce tensions and build understanding.<br />

SAMPLE POLICY<br />

Some employers are implementing English <strong>policies</strong> such as the one below, posted by a<br />

small manufacturer, whose 11 employees spoke seven different languages:<br />

“English is the working language of our company. If you do not speak English well,<br />

we ask that you make every effort to learn it. We hope that you’ll try to speak English<br />

in the shop as much as possible.”<br />

If your main goal is to ease tensions, consider adding this line:<br />

“However, every employee is expected to treat others with respect in all aspects<br />

of their working relationships. So we urge you not to use your fluency in another<br />

language in any way that may humiliate your fellow employees.”

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