Measuring the Networked Nonprofit

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Outcomes Increase donaGons Increase donor base Increase number of volunteers Metric % reducLon in cost per dollar raised % increase in new donors % increase in volunteers Increase awareness Improve relaGonships with exisGng donors/volunteers Improve engagement with stakeholders Change in behavior Change in aMtude about your organizaGon Increase in skills and knowledge of staff Learning % increase in awareness, % increase in visibility/prominence, PosiLve correlaLon between increase in donors vs. visibility % improvement in relaLonship scores, % increase in donaLon from exisLng donors % increase in engagement (comments on YouTube, shares on Facebook, comments on blog, etc. % decrease in bad behavior, % increase in good behavior % increase in trust score or relaLonship score Increase in revenue per employee, % employees understanding <strong>the</strong>ir roles and organizaLonal mission
Don’t Start with <strong>the</strong> Tools
Page 1 and 2: Measuring the Networked Nonprofi
Page 3 and 4: Who are you Raise your hand i
Page 5 and 6: Raise Your Hand If Your Social
Page 7 and 8: Stay standing if your organizaG
Page 9 and 10: Maturity of PracGce Framework:
Page 11 and 12: Maturity of PracGce: Crawl-‐
Page 13 and 14: Institutional Support Social integ
Page 15 and 16: Hybrid Model Staffing: Social M
Page 17 and 18: How social is your organizaGon
Page 19 and 20: CWRF: Becoming Data Informed: W
Page 21: More time to think about that the d
Page 27 and 28: Scaling Data-‐Informed HSUS
Page 30 and 31: Ocean Acidification Cetaceans Gulf
Page 32 and 33: One Metric That MaPers: Increas
Page 34 and 35: CWRF: Becoming Data Informed: W
Page 36 and 37: Measurement Discipline: But Star
Page 40 and 41: Now That’s A Spreadsheet! hip
Page 42 and 43: Use Your Data For Decision-
Page 44 and 45: Review your Spreadsheet for 20 Minu
Page 46 and 47: What resonated What quesGons do
Page 48 and 49: The Finger of Failure! It’s
Page 50 and 51: ReacGons to Failure Blame OTHER
Page 52 and 53: CulGvate OrganizaGonal Awareness:
Page 54 and 55: Summary • Success happens by
Page 56: Thank you! www.bethkanter.org ww

Measuring the Networked Nonprofit

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