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HANSE HAUS Buyer Guide - Ecobuild

HANSE HAUS Buyer Guide - Ecobuild

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Has your new home met your expectations<br />

‘Yes, the house has certainly met our expectations. We feel a real<br />

sense of calm and tranquility here. It’s really quiet and even though<br />

there are train lines nearby, we can’t hear them at all. This house is<br />

quite a selfish house in that, we designed it especially for us. It works<br />

for our lifestyle and felt like our home as soon as it went up.‘<br />

Given your experience, can you offer any tips to other<br />

self builders<br />

‘It’s really important that you know what you’re signing up for from<br />

the outset. If you’re hoping that when you move into your new home,<br />

you’ll walk in and get your TV to work at the press of a button, be<br />

aware that, even with a turnkey service, this isn’t always the case. <br />

We had many issues with all the utilities companies (not just BT),<br />

which meant days of hanging around waiting for them to arrive with the<br />

right team of workers and the right equipment to make the necessary<br />

connections. This of course all amounts to extra time and cost. <br />

We would also recommend a ‘condition survey’ on neighbours’ houses,<br />

especially when you’re building a basement as this can prevent any<br />

argument further down the line about potential damage to foundations/<br />

building.’<br />

Coupled with the insulated shell, and the solar panels, the house is<br />

very economical to run. There is absolutely no wastage here. In fact,<br />

we’re our own little power station. Our project manager was excellent.<br />

Despite the problems with the plumbing and electrical work, he did<br />

everything he possibly could to assist the process and never once said<br />

it wasn’t his responsibility. <strong>HANSE</strong> <strong>HAUS</strong> have been a very dedicated<br />

company and are determined to leave us with a high standard product.<br />

At times this has even meant flying an engineer over from Germany at<br />

the drop of a hat, to fit a simple part.<br />

All in all, it’s been a really good experience. We would recommend<br />

<strong>HANSE</strong> <strong>HAUS</strong> and would build with them again ourselves. We placed<br />

our confidence in them from the start, and would do that again.’<br />

COMPLETE START TO FINISH BUILD TIME – 20 weeks<br />

(including basement)<br />

So, what are your overall thoughts on building with<br />

<strong>HANSE</strong> <strong>HAUS</strong><br />

‘From the start, <strong>HANSE</strong> <strong>HAUS</strong> stood out in saying that they can build<br />

almost anything in terms of design and they followed through on this.<br />

They have a can-do attitude, which is very appealing. They also offer<br />

a great range of fixtures and fittings – even the standard spec is top<br />

quality. We found that the staff at their sample centre gave excellent<br />

guidance and were very clear and honest about what was needed<br />

and what wasn’t – they didn’t try to sell us anything we didn’t need or<br />

want. <strong>HANSE</strong> <strong>HAUS</strong> really know what they’re doing when it comes<br />

to building energy efficient homes. Although our house doesn’t<br />

meet passive standards, (mainly because we wanted so many doors<br />

and extra windows) it does have passivhaus features, including the<br />

entrance lobby which acts as an airlock, and the heat pump. <br />

<br />

<br />

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