REGISTRATION INFORMATION - Delta Sigma Theta Sorority. Inc.

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Registration Information continued 10. REGISTRATION CONFIRMATION For sorors registering with a credit card, an official confirmation will be e-mailed within five (5) to seven (7) business days of submission. An e-mail address must be provided. For sorors registering and paying by cashier’s check, money order, or wire transfer, an official confirmation will be emailed within ten to fourteen (10-14) business days, after receipt of your payment. The National Convention packet, which includes your Registration Confirmation Card and instructions for registering, will be mailed to each registered financial member on or before June 30, 2010. The barcode on the bottom of your Registration Confirmation Card will be scanned on site to print your badge and tickets. The Registration Confirmation Card must be signed by you and given to the registrar to receive your convention materials. Please be sure to review the contents of the convention packet carefully and promptly upon receipt. Review for correct spelling of your name and chapter affiliation. If you find an error, please return the entire convention packet to the attention of Deborah Somerville, Interim Director, Information Systems. Also, send an email to conventionservices@deltasigmatheta.org, indicating the date the convention packet was returned and the nature of the error within the packet. A corrected convention packet will be forwarded to you, if received and corrected by July 7, 2010. Otherwise, your convention packet will be available for pickup at the onsite registration desk. If you are registered and have not received this material by July 7, 2010, please notify the Registrar at National Headquarters. 11. INCOMPLETE / INCORRECT REGISTRATION Incomplete/incorrect registrations will not be processed and will be returned. 12. TRANSFER OF REGISTRATION Convention registration transfers will ONLY be accepted/ completed/processed on-site. Convention registration may be transferred in full from one Delta to another provided the transferee is financial for the 2010-2011 fiscal year. In order to transfer a registration, the Delta to whom the registration is being transferred must present the Registration Confirmation Card and a letter signed by the soror whose fees are being used. This letter must clearly state that the bearer has authorization for the transfer of the convention registration. 13. CANCELLATION POLICY A portion of the Registration Fees paid in advance is refundable upon the receipt of a written notification to National Headquarters. Registration fees paid in advance are refundable less a 50% cancellation fee, if written notice is received and postmarked on or before June 30, 2010. Any refund requests received postmarked on or after July 1, 2010 will not be honored. The cost for tickets for subscription events/special activities is non-refundable. Checks will be issued, approximately 120 days, after the National Convention. 14. ON-SITE REGISTRATION PROCEDURES AND FINANCIAL TRANSACTIONS Please be advised that to insure that we have adequate materials for those sorors who pre-register, THE ON-SITE REGISTRATION DESK/COUNTER WILL OPEN ON FRIDAY, JULY 30, 2010, AT 10:00 A.M. The Registration desk for TRANSFERS/ADJUSTMENTS will open, THURSDAY, JULY 29, 2010, at 9:00 a.m. for nonmonetary transfers and adjustments. The Voting and Alternate Delegate Certification Forms should be downloaded by the Chapter President from the Convention Chapter mailing in the restricted area. If you need to make transfers or adjustments that require the payment of fees, you may do so beginning, Friday, July 30, 2010, at 10:00 a.m. The Voting and Alternate Delegate must present the Delegate Certification Form properly completed with signatures. Financial sorors, who are not the voting and alternate delegate, and who pay the registration fee may attend the convention as a non-voting delegate and participate in all the activities, except voting. The confirmation card must be presented to receive a badge holder, convention bag and other materials. Annual Dues/Grand Chapter dues are not accepted at the convention site. 15. ONLINE REGISTRATION HELP DESK If you experience problems while you are attempting to register, please print the respective error page(s), keep them for reference and contact us. You may contact us via: • Email – email your inquiry to conventionservices@deltasigmatheta.org. Expect to receive a response within 3-5 business days. If you choose this option, email the error page(s) referenced above, or, • Call 202-986-2400, ext. 567 or ext. 547 and fax the error page to 202-986-2513, Attention Convention Services. s Call to Convention 2010
Registration Information continued The hours of operation for registration assistance are 8:30 a.m. to 5:30 p.m. EST, Monday – Friday. • April 5 – April 9, 2010, the hours of operation will be extended to 7:00 p.m., EST • April 10, 2010, the hours of operation will be 10:00 a.m. to 7:00 p.m., EST. • April 12 – April 16, 2010, the hours of operation will be extended to 7:00 p.m., EST • April 17, 2010, the hours of operation will be 10:00 a.m. to 7:00 p.m., EST. • May 10 – May 14, 2010, the hours of operation will be extended to 7:00 p.m., EST 16. HOUSING Once you have registered for the convention you will be able to link to the hotel bureau for housing. The hotel link for hotel reservations is at the bottom of your Confirmation or Acknowledgment Letter. Housing will open April 5, 2010 for All Delegates. Housing will close on June 28, 2010. Rooms have been blocked in sixteen hotels. Please refer to the hotel information for more details. You must be registered for the Convention in order to secure hotel accommodations. You will need your confirmation or acknowledgement number in order to secure hotel accommodations in Delta room blocks. Reservations will be processed on a first come, first served basis. Your hotel and room selection will be confirmed before you end the session online. Read all the hotel information carefully. Pay particular attention to refunds of deposits, changes and cancellations. A deposit equal to the first two nights’ room and tax will be required to reserve a room. Deposits must be made with a credit card only. One of the two nights will be non-refundable; however, one night may be refundable by the hotel if the reservation is cancelled within the time specified by the hotel. Major credit cards accepted are Master Card, Visa, American Express, Discover and Diners Club. After July 6, 2010, please contact Wyndham Jade Housing Service at 888-889-6405 (US/Canada), 972-349-7477 (International), Monday – Friday, 8:00 a.m.–6:30 p.m. CST. Customer service agents will assist with any changes to your room reservations, cancellations or other questions regarding your hotel assignment. 17. EXHIBIT TRADE SHOW Admittance to the Trade Show is by badge and pass ONLY. Admission to the Trade Show for non-registered guests and friends is by pass. The cost of the pass is $30. 18. SHUTTLE TRANSPORTATION A shuttle transportation system will be designed to operate only from official convention hotels that are not within walking distance of the convention center. Sorors will have to have proof of housing at an official convention hotel in order to be issued a bus pass. A bus pass/flash pass must be shown each time you board the bus. 19. Transportation to the Convention Information about the designated air carriers(s) will be provided on the Online Convention site and the Members Only Section. Avis, Budget, Enterprise and Hertz have been designated as the official car rental companies for the 50th National Convention. (Information included.) 20. MOTORIZED SCOOTERS AND WHEELCHAIRS ScootAround, Inc. is providing scooter and wheelchair rentals for the convention. A toll free number is provided for your convenience in placing orders. ScootAround will take advance orders and will provide confirmations via mail, fax or email. Sorors availing themselves of this rental service will be solely responsible for the scooters and wheelchairs. An individual contract will be required with ScootAround. Payments for rentals are to be made directly to ScootAround. (Information included) 21. ON-SITE INFORMATION CENTER Sorors, it will be our pleasure to serve as your “One Stop Shop” for all information pertaining to the 50th National Convention during your stay in New Orleans. The On-Site Information Center will assist you in moving around and functioning in the Morial Convention Center and the city. We will be ready to dispense all new information pertaining to the activities and events of the convention, attractions and services in the city. This will be your site to inquire about lost and found items and to give and receive personal messages. It is our goal to disseminate information to you accurately, succinctly, timely, and in a sisterly manner. Enjoy your stay. À bientôt. 22. MEDICAL SUPPORT AND FIRST AID New Orleans is a very humid city and the summer days can be quite hot. You will need to keep your body well hydrated. In addition you should wear light clothing preferably of a cotton blend. The use of sunscreen is also advisable. It is wise to carry a wrap when entering the buildings. Be certain to bring your medications along with a printed listing of any relevant information pertinent to your health. You are being encouraged to keep this list and a day’s supply of medication preferably on your person or in your purse or convention bag at all times. Don’t forget to eat a good breakfast daily. 50 t h Nat i o n a l Convention s
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REGISTRATION INFORMATION - Delta Sigma Theta Sorority. Inc.

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