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<strong>Class</strong> <strong>Size</strong> <strong>and</strong> <strong>Interaction</strong><br />

<strong>in</strong> Onl<strong>in</strong>e <strong>Courses</strong><br />

Anymir Orellana, EdD<br />

<strong>Nova</strong> Southeastern University<br />

orellana@nova.edu<br />

NSU’s Best Practices <strong>in</strong> Onl<strong>in</strong>e Learn<strong>in</strong>g Forum<br />

October 2006<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<strong>Class</strong> <strong>Size</strong> <strong>and</strong> <strong>Interaction</strong> <strong>in</strong> Onl<strong>in</strong>e<br />

<strong>Courses</strong><br />

Why <strong>Class</strong> <strong>Size</strong> <strong>and</strong> <strong>Interaction</strong>?<br />

Ma<strong>in</strong> Research Questions<br />

Def<strong>in</strong>itions: onl<strong>in</strong>e course, <strong>in</strong>teraction, <strong>in</strong>teractive qualities<br />

Methodology<br />

Web-based based Questionnaire (CSIQ)<br />

Demographics of Instructors<br />

General Characteristics of Onl<strong>in</strong>e <strong>Courses</strong><br />

Perceptions of Optimal <strong>Class</strong> <strong>Size</strong>s<br />

Average <strong>Class</strong> <strong>Size</strong>s of Onl<strong>in</strong>e <strong>Courses</strong><br />

Summary of Results<br />

Highly <strong>in</strong>teractive courses<br />

A. Orellana, EdD. October 2006<br />

2<br />

1


Why <strong>Class</strong> <strong>Size</strong> <strong>and</strong> <strong>Interaction</strong>?<br />

<strong>Class</strong> size has been a concern <strong>in</strong> traditional education<br />

for more than a century.<br />

There is a lack of reported research address<strong>in</strong>g class<br />

size <strong>in</strong> onl<strong>in</strong>e education<br />

Research suggests that <strong>in</strong>teraction is important to the<br />

development <strong>and</strong> delivery of distance education<br />

The relationship between <strong>in</strong>teraction <strong>and</strong> class size is<br />

highlighted <strong>in</strong> policies, accreditation st<strong>and</strong>ards, <strong>and</strong><br />

best-practice guidel<strong>in</strong>es for onl<strong>in</strong>e courses<br />

A. Orellana, EdD. October 2006<br />

3<br />

Ma<strong>in</strong> Research Questions<br />

<br />

<br />

<br />

What are <strong>in</strong>structors’ perceptions of optimal<br />

class sizes for onl<strong>in</strong>e courses with different<br />

levels of <strong>in</strong>teractive qualities?<br />

What are typical class sizes of onl<strong>in</strong>e courses?<br />

What are typical levels of <strong>in</strong>teractive qualities<br />

of onl<strong>in</strong>e courses?<br />

A. Orellana, EdD. October 2006<br />

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2


Onl<strong>in</strong>e <strong>Courses</strong><br />

counted for credit towards a degree <strong>in</strong> a<br />

bachelor’s, master’s, or doctoral program from<br />

some American higher education <strong>in</strong>stitution;<br />

taught at a distance at least 80% of the time<br />

us<strong>in</strong>g <strong>in</strong>teractive telecommunications systems,<br />

perhaps with occasional traditional face-to-face<br />

activities;<br />

taught by a s<strong>in</strong>gle <strong>in</strong>structor sometime <strong>in</strong> the<br />

past 5 years with no teach<strong>in</strong>g assistant, or the<br />

like.<br />

A. Orellana, EdD. October 2006<br />

5<br />

<strong>Interaction</strong><br />

“Communication or dialog that occurs between<br />

<strong>in</strong>structors <strong>and</strong> learners or among learners. May be<br />

time-delayed (asynchronous) or real-time<br />

(synchronous)” (Schlosser & Simonson, 2002, p. 111).<br />

Achieved “through a complex <strong>in</strong>terplay of social,<br />

<strong>in</strong>structional, <strong>and</strong> technological variables” (Roblyer &<br />

Wiencke, 2003, p. 1).<br />

Describes “a created environment <strong>in</strong> which both social<br />

<strong>and</strong> <strong>in</strong>structional messages are exchanged among the<br />

entities <strong>in</strong> the course <strong>and</strong> <strong>in</strong> which messages are both<br />

carried <strong>and</strong> <strong>in</strong>fluenced by the activities <strong>and</strong> technology<br />

resources be<strong>in</strong>g employed” (Roblyer & Wiencke, p. 81).<br />

A. Orellana, EdD. October 2006<br />

6<br />

3


Interactive Qualities<br />

Features of <strong>in</strong>teraction <strong>and</strong> <strong>in</strong>teractivity of a<br />

distance course<br />

Level determ<strong>in</strong>ed by five measurable <strong>and</strong><br />

observable <strong>in</strong>dicators (Roblyer & Wiencke,<br />

2003):<br />

Social/rapport-build<strong>in</strong>g designs for <strong>in</strong>teraction,<br />

<strong>in</strong>structional designs for <strong>in</strong>teraction,<br />

<strong>in</strong>teractivity of technology resources,<br />

evidence of learner engagement, <strong>and</strong><br />

evidence of <strong>in</strong>structor engagement<br />

A. Orellana, EdD. October 2006<br />

7<br />

Methodology<br />

Web-based based questionnaire<br />

e-mails collected from conferences, journals, <strong>and</strong><br />

<strong>in</strong>stitutions’ Web sites<br />

Participants were <strong>in</strong>structors that sometime <strong>in</strong><br />

the past 5 years had taught an onl<strong>in</strong>e course as<br />

def<strong>in</strong>ed <strong>in</strong> the study<br />

211 replies (154 qualified <strong>and</strong> 57 self-reported as<br />

unqualified), a 33.8% response rate<br />

131 usable cases were analyzed<br />

Instructors self-assessed their most recently<br />

taught onl<strong>in</strong>e course<br />

A. Orellana, EdD. October 2006<br />

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4


Web-based based Questionnaire (CSIQ)<br />

Demographics of <strong>in</strong>structors<br />

General characteristics of onl<strong>in</strong>e courses<br />

Rubric for Assess<strong>in</strong>g Interactive Qualities <strong>in</strong><br />

Distance <strong>Courses</strong> (RAIQ):5 dimensions, 5<br />

po<strong>in</strong>ts maximum each; 25 po<strong>in</strong>ts highest score<br />

Optimal class size questions<br />

Accord<strong>in</strong>g to course’s actual level (OCS)<br />

If course had highest possible level (OCSL5)<br />

Qualitative questions<br />

A. Orellana, EdD. October 2006<br />

9<br />

Demographics of Instructors (N = 131)<br />

Most respondents<br />

were female (61.8%),<br />

had doctoral degrees (82.4%),<br />

taught <strong>in</strong> the area of education (47.3%),<br />

on average perceived themselves as very experienced <strong>in</strong><br />

onl<strong>in</strong>e teach<strong>in</strong>g (4.2 over 5)<br />

<strong>and</strong> had received formal tra<strong>in</strong><strong>in</strong>g <strong>in</strong> onl<strong>in</strong>e teach<strong>in</strong>g<br />

(52.7%).<br />

Most of respondents’ onl<strong>in</strong>e courses were taught <strong>in</strong><br />

public (71.8%), doctoral-research research universities (68.7%),<br />

<strong>and</strong> <strong>in</strong> graduate programs (53.4% master’s <strong>and</strong> 17.6%<br />

doctoral).<br />

A. Orellana, EdD. October 2006<br />

10<br />

5


Demographics of Instructors (N = 131)<br />

Characteristic Frequency %<br />

Gender<br />

Female 81 61.8<br />

Male 50 38.2<br />

Highest academic degree awarded<br />

Doctoral 108 82.4<br />

Master's 22 16.8<br />

Bachelor's 1 0.8<br />

Academic rank <strong>in</strong> faculty position<br />

Associate professor 37 28.2<br />

Assistant professor 31 23.7<br />

Full professor 27 20.6<br />

Instructor 17 13.0<br />

Other or no rank 14 10.7<br />

Lecturer 5 3.8<br />

A. Orellana, EdD. October 2006<br />

11<br />

Demographics of Instructors (N = 131)<br />

Measure M<strong>in</strong>. Max. M SD<br />

Age a 27 66 48.8 8.7<br />

Years s<strong>in</strong>ce last degree was awarded b 0 35 11.4 8.1<br />

Years teach<strong>in</strong>g <strong>in</strong> higher education 2 35 13.2 7.9<br />

Years teach<strong>in</strong>g onl<strong>in</strong>e courses 1 18 5.0 2.7<br />

Number of onl<strong>in</strong>e courses taught<br />

dur<strong>in</strong>g the same term c 1 9 2.4 1.8<br />

Level of expertise <strong>in</strong> onl<strong>in</strong>e teach<strong>in</strong>g d 1 5 4.2 0.8<br />

Note. a n = 129. b n = 126. c n = 130, <strong>in</strong>cluded the course exam<strong>in</strong>ed <strong>in</strong> the CSIQ. d n = 130,<br />

level of expertise <strong>in</strong> onl<strong>in</strong>e teach<strong>in</strong>g ranged from 1 (novice) to 5 (very experienced).<br />

A. Orellana, EdD. October 2006<br />

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6


Characteristics of Onl<strong>in</strong>e <strong>Courses</strong> (N = 131)<br />

Measure M<strong>in</strong> Max M SD<br />

Actual class size 4 81 22.8 13.7<br />

Number of<br />

weeks<br />

Interactive<br />

level*<br />

4 20 14.2 2.8<br />

9 25 18.8 3.8<br />

Semester credits 1 6 3.2 0.7<br />

Note. *Sum of po<strong>in</strong>ts for the five elements of <strong>in</strong>teractive qualities <strong>in</strong> the RAIQ.<br />

Low <strong>in</strong>teractive level = 1 to 9 po<strong>in</strong>ts; moderate <strong>in</strong>teractive level = 10 to 17<br />

po<strong>in</strong>ts; high <strong>in</strong>teractive level = 18 to 25 po<strong>in</strong>ts.<br />

A. Orellana, EdD. October 2006<br />

13<br />

Interactive Qualities of Onl<strong>in</strong>e <strong>Courses</strong> (N = 131)<br />

1. Social/Rapport-Build<strong>in</strong>g Designs for <strong>Interaction</strong>: 3.76<br />

(Level 4 - Above-average <strong>in</strong>teractive qualities). In<br />

addition to provid<strong>in</strong>g for exchanges of personal <strong>in</strong>formation<br />

among students <strong>and</strong> encourag<strong>in</strong>g communication <strong>and</strong> social<br />

<strong>in</strong>teraction, the <strong>in</strong>structor also <strong>in</strong>teracts with students on a<br />

social/personal basis.<br />

2. Instructional Designs for <strong>Interaction</strong>: 3.84 (Level 4 -<br />

Above-average <strong>in</strong>teractive qualities). In addition to the<br />

requir<strong>in</strong>g students to communicate with the <strong>in</strong>structor,<br />

<strong>in</strong>structional activities require students to develop products<br />

by work<strong>in</strong>g together cooperatively (e. g., <strong>in</strong> pairs or small<br />

groups) <strong>and</strong> shar<strong>in</strong>g feedback.<br />

A. Orellana, EdD. October 2006<br />

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Interactive Qualities of Onl<strong>in</strong>e <strong>Courses</strong> (N = 131)<br />

3. Interactivity of Technology Resources : 3.09 (Level 3 -<br />

Moderate <strong>in</strong>teractive qualities). In addition to<br />

technologies used for two-way way asynchronous exchanges of<br />

<strong>in</strong>formation, chat room or other technology allows<br />

synchronous exchanges of primarily written <strong>in</strong>formation.<br />

4. Evidence of Learner Engagement : 4.04 (Level 4 -<br />

Above-average <strong>in</strong>teractive qualities). By end of course,<br />

most students (50-75%) are both reply<strong>in</strong>g to <strong>and</strong> <strong>in</strong>itiat<strong>in</strong>g<br />

messages when required <strong>and</strong> voluntarily; messages are<br />

detailed <strong>and</strong> responsive to topics, <strong>and</strong> usually reflect an<br />

effort to communicate well.<br />

A. Orellana, EdD. October 2006<br />

15<br />

Interactive Qualities of Onl<strong>in</strong>e <strong>Courses</strong> (N = 131)<br />

5. Evidence of Instructor Engagement : 4.03<br />

(Level 4 - Above-average <strong>in</strong>teractive qualities).<br />

Instructor responds to all student queries; responses<br />

usually are prompt, i.e. with<strong>in</strong> 24 hours; feedback<br />

always offers detailed analysis of student work <strong>and</strong><br />

suggestions for improvement.<br />

A. Orellana, EdD. October 2006<br />

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8


Instructors’ Perceptions of Optimal <strong>Class</strong> <strong>Size</strong>s<br />

Measure M<strong>in</strong>. Max. M SD<br />

OCS 7 80 18.9 9.1<br />

OCSL5 5 50 15.9 6.6<br />

CS 4 81 22.8 13.7<br />

CS = actual class size of onl<strong>in</strong>e course;<br />

OCS = optimal class size of onl<strong>in</strong>e course accord<strong>in</strong>g to its actual<br />

<strong>in</strong>teractive qualities;<br />

OCSL5 = optimal class size if onl<strong>in</strong>e course had the highest level<br />

of <strong>in</strong>teractive qualities <strong>in</strong> the RAIQ.<br />

A. Orellana, EdD. October 2006<br />

17<br />

Average <strong>Class</strong> <strong>Size</strong>s of Onl<strong>in</strong>e<br />

<strong>Courses</strong><br />

Per level of <strong>in</strong>teractive qualities<br />

Per academic level<br />

Per type of <strong>in</strong>stitution<br />

A. Orellana, EdD. October 2006<br />

18<br />

9


Average class sizes of onl<strong>in</strong>e courses<br />

per level of <strong>in</strong>teractive qualities<br />

Average <strong>Class</strong> <strong>Size</strong><br />

30<br />

25<br />

20<br />

15<br />

10<br />

5<br />

0<br />

Actual class size<br />

Optimal class size<br />

Optimal class size for highest <strong>in</strong>teraction<br />

25.8<br />

20 21.1 21.6<br />

17.7<br />

14<br />

15.6 16.1<br />

10.5<br />

Low Moderate High<br />

Level of Interactive Qualities<br />

A. Orellana, EdD. October 2006<br />

19<br />

Average class sizes per academic<br />

level of onl<strong>in</strong>e courses<br />

Average <strong>Class</strong> <strong>Size</strong><br />

35<br />

30<br />

25<br />

20<br />

15<br />

10<br />

5<br />

0<br />

Actual class size<br />

Optimal class size<br />

31.5 Optimal class size for highest <strong>in</strong>teraction<br />

25.3<br />

19.3 19.7<br />

17<br />

18<br />

14.8 14<br />

13.5<br />

Bachelor’s Master’s Doctoral<br />

Academic Level of Onl<strong>in</strong>e Course<br />

A. Orellana, EdD. October 2006<br />

20<br />

10


Average class sizes of onl<strong>in</strong>e courses<br />

per type of <strong>in</strong>stitution<br />

Average <strong>Class</strong> <strong>Size</strong><br />

30.0<br />

25.0<br />

20.0<br />

15.0<br />

10.0<br />

5.0<br />

0.0<br />

24.4<br />

20.2<br />

16.6<br />

Public<br />

Actual class size<br />

Optimal class size<br />

Optimal class size for highest <strong>in</strong>teraction<br />

18.4<br />

20.3<br />

17.0<br />

15.5 15.9<br />

13.9<br />

13.9 15.0 14.3<br />

Private Nonprofit<br />

A. Orellana, EdD. October 2006<br />

Private Forprofit<br />

Type of Institution<br />

Other<br />

21<br />

Summary of Results<br />

On average, respondents perceived that their<br />

onl<strong>in</strong>e courses were highly <strong>in</strong>teractive (18.8 over<br />

25)<br />

Onl<strong>in</strong>e courses had a) above-average average levels of<br />

social/rapport-build<strong>in</strong>g designs for <strong>in</strong>teraction,<br />

<strong>in</strong>structional designs for <strong>in</strong>teraction, evidence of<br />

learner engagement, <strong>and</strong> evidence of <strong>in</strong>structor<br />

engagement; <strong>and</strong> b) moderate level of<br />

<strong>in</strong>teractivity <strong>and</strong> of technology resources.<br />

Most courses were taught <strong>in</strong> public (71.8%)<br />

doctoral-research research universities (68.7%) <strong>and</strong> <strong>in</strong><br />

graduate programs (71%).<br />

A. Orellana, EdD. October 2006<br />

22<br />

11


Summary of Results<br />

The average actual class size of respondents’<br />

onl<strong>in</strong>e courses was 22.8.<br />

On average, larger class sizes were <strong>in</strong>dicated for<br />

courses <strong>in</strong> bachelor’s programs, taught <strong>in</strong><br />

doctoral-research research universities, taught <strong>in</strong> public<br />

<strong>in</strong>stitutions, <strong>and</strong> with a moderate-<strong>in</strong>teractive<br />

level.<br />

The average optimal class size was 18.9<br />

The average optimal class size for the highest<br />

level of <strong>in</strong>teraction <strong>in</strong> the RAIQ was 15.9.<br />

A. Orellana, EdD. October 2006<br />

23<br />

Summary of Results: Correlations<br />

A very low correlation (r = .25) between <strong>in</strong>teractive<br />

levels <strong>and</strong> <strong>in</strong>structor’s level of expertise resulted.<br />

A very low negative correlation (r = -.18) between<br />

<strong>in</strong>teractive level <strong>and</strong> optimal class size resulted.<br />

Low negative correlations resulted between<br />

respondent’s age <strong>and</strong> actual class size (r = -.25),<br />

between age <strong>and</strong> optimal class size (r = -.19), <strong>and</strong><br />

between age <strong>and</strong> optimal class size for the highest level<br />

of <strong>in</strong>teraction (r = -.20).<br />

No statistical relationship was found between actual<br />

class size <strong>and</strong> <strong>in</strong>teractive levels of respondents’ onl<strong>in</strong>e<br />

courses.<br />

A. Orellana, EdD. October 2006<br />

24<br />

12


What does an onl<strong>in</strong>e course with the<br />

highest <strong>in</strong>teractive qualities <strong>in</strong> the<br />

rubric look like (25 over 25 po<strong>in</strong>ts)?<br />

A. Orellana, EdD. October 2006<br />

25<br />

Interactive Qualities of Onl<strong>in</strong>e <strong>Courses</strong><br />

Level 5 - High level of <strong>in</strong>teractive qualities<br />

1. Social/Rapport-Build<strong>in</strong>g Designs for<br />

<strong>Interaction</strong>: In addition to provid<strong>in</strong>g for exchanges<br />

of personal <strong>in</strong>formation <strong>and</strong> encourag<strong>in</strong>g student-<br />

student <strong>and</strong> <strong>in</strong>structor-student student <strong>in</strong>teraction, the<br />

<strong>in</strong>structor provides ongo<strong>in</strong>g course structures<br />

designed to promote social rapport among students<br />

<strong>and</strong> <strong>in</strong>structor.<br />

2. Instructional Designs for <strong>Interaction</strong>: In addition<br />

to the requir<strong>in</strong>g students to communicate with the<br />

<strong>in</strong>structor, <strong>in</strong>structional activities require students to<br />

develop products by work<strong>in</strong>g together cooperatively<br />

(e.g., <strong>in</strong> pairs or small groups) <strong>and</strong> share results <strong>and</strong><br />

feedback with other groups <strong>in</strong> the class<br />

A. Orellana, EdD. October 2006<br />

26<br />

13


Interactive Qualities of Onl<strong>in</strong>e <strong>Courses</strong><br />

Level 5 - High level of <strong>in</strong>teractive qualities<br />

3. Interactivity of Technology Resources : In<br />

addition to technologies to allow two-way way exchanges<br />

of text <strong>in</strong>formation, visual technologies such as two-<br />

way video or videoconferenc<strong>in</strong>g technologies allow<br />

synchronous voice & visual communications<br />

between <strong>in</strong>structor <strong>and</strong> students <strong>and</strong> among<br />

students.<br />

4. Evidence of Learner Engagement: By end of<br />

course, all or nearly all students (90-100%) are both<br />

reply<strong>in</strong>g to <strong>and</strong> <strong>in</strong>itiat<strong>in</strong>g messages, , both when required<br />

<strong>and</strong> voluntarily; messages are detailed, responsive to<br />

topics, <strong>and</strong> are well-developed communications.<br />

A. Orellana, EdD. October 2006<br />

27<br />

Interactive Qualities of Onl<strong>in</strong>e <strong>Courses</strong><br />

Level 5 - High level of <strong>in</strong>teractive qualities<br />

5. Evidence of Instructor Engagement :<br />

Instructor responds to all student queries;<br />

responses are always prompt, i.e. with<strong>in</strong> 24<br />

hours; feedback always offers detailed analysis of<br />

student work <strong>and</strong> suggestions for improvement,<br />

along with additional h<strong>in</strong>ts <strong>and</strong> <strong>in</strong>formation to<br />

supplement learn<strong>in</strong>g.<br />

A. Orellana, EdD. October 2006<br />

28<br />

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Thank You!!!<br />

Questions<br />

Comments<br />

Suggestions<br />

Feedback<br />

Source:<br />

Orellana, A. (2006). <strong>Class</strong> size <strong>and</strong> <strong>in</strong>teraction <strong>in</strong> onl<strong>in</strong>e<br />

courses. Quarterly Review of Distance Education, 7(3), 229-<br />

248.<br />

orellana@nova.edu<br />

A. Orellana, EdD. October 2006<br />

29<br />

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