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ANNUAL CONFERENCE 2015

The TATOC 2015 conference programme - A Time For Change. This year's speakers include: John Spence, Calvin Lucock, Gregory C Crist, Darren Ettridge, Alex Radford, Geoff Chapman, Mark Caldicott and TATOC CEO, Harry Taylor.

The TATOC 2015 conference programme - A Time For Change. This year's speakers include: John Spence, Calvin Lucock, Gregory C Crist, Darren Ettridge, Alex Radford, Geoff Chapman, Mark Caldicott and TATOC CEO, Harry Taylor.

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<strong>ANNUAL</strong> <strong>CONFERENCE</strong> <br />

<strong>2015</strong>


Welcome to the TATOC <strong>2015</strong> conference -­‐A Time For Change. How many times have we <br />

heard this at various conferences, meetings and discussions over the years? <br />

Topics such as resales, perpetuity, fixed weeks, points and fractional products are still high <br />

on the agenda and continue to cause concern to timeshare owners. <br />

Although considerable progress has been made by resort committees, management <br />

companies, resale agencies and the legitimate timeshare industry as a whole, there is still a very active <br />

rogue element taking many thousands of pounds from the timeshare consumer. <br />

TATOC believes by working with all stakeholders involved in the timeshare Industry, with an inclusive, <br />

positive approach, we will find long-­‐term solutions to the challenge faced by consumers and the industry. <br />

At the TATOC conference the speakers will impart information and advice covering a wide range of topics <br />

relevant to all delegates including a special motivational presentation. Presentations cover: <br />

Why Change? <br />

Invasion from the East -­‐ New Tourism Trends <br />

The Timeshare Ownership Study <br />

Returning Timeshare Weeks To The Developer -­‐<br />

and The Legal Process Involved <br />

International Industry Panel Discussion <br />

Resort Chairman Panel Discussion <br />

Mapping the Changes and Open Forum <br />

It won’t all be work, work, work! The social side includes a welcome reception on Friday evening followed <br />

by the welcome dinner (dress smart casual and no seating plan!). On Saturday evening there is a cocktail <br />

and canapés reception followed by the gala dinner (dress smart casual with seating plan!) <br />

During the gala dinner we’ll be holding our annual raffle in support of Christel House. Vivienne Noyes-­‐Thomas <br />

will give a brief update during Saturdays afternoon’s session. Please support and prizes are gratefully accepted! <br />

I look forward to meeting with you on what will be another well-­‐attended conference. <br />

Harry <br />

We thank the above TATOC affiliates for their conference support.


Friday 6 th March <strong>2015</strong> <br />

09:15 10:00 Tea & Coffee Break <br />

10:00 -­‐ 13:30 RDO and TATOC Seminar <br />

13:30 -­‐ 14:30 Lunch For Seminar Attendees <br />

17:00 – 18.00 TATOC AGM (Members Only) <br />

19:00 -­‐ 19:45 Welcome Drinks and Canapés <br />

19:45 -­‐ 23:30 Welcome Dinner <br />

23:30 -­‐ LATE Conference Bar <br />

Saturday 7 th March <strong>2015</strong> <br />

07:00 -­‐ 08:30 Breakfast <br />

08:45 -­‐09:15 Conference Welcome <br />

Robin Mills, Moderator <br />

Harry Taylor, TATOC CEO <br />

09:15 -­‐ 10:00 TATOC Review <br />

Geoff Chapman, TATOC Director <br />

TATOC Consumer Helpline Review <br />

Mark Caldicott, TATOC Consumer <br />

Helpline Manager <br />

10:00 -­‐ 10:40 The Timeshare Ownership Study <br />

Gregory G Crist, CEO, National <br />

Timeshare Owners Association, Inc. <br />

America <br />

10:40 -­‐ 11:10 Tea & Coffee Break <br />

11:10 -­‐ 11:40 RDO Update <br />

Calvin Lucock. Chairman, RDO <br />

11:40 -­‐ 13:15 Breakout Sessions <br />

13:15 -­‐ 14:15 Lunch <br />

14:15 -­‐ 14:35 "Invasion From The East" New <br />

Tourism Trends <br />

John Spence, CEO, Karma Royal <br />

Group <br />

14:35 -­‐ 15:10 Why Change? <br />

Darren Ettridge, Senior Vice-­‐<br />

President, Resort Sales, and Business <br />

Development EMEAA. <br />

Interval International <br />

15:10 -­‐ 15:40 Returning Timeshare Weeks To The <br />

Developer and The Legal Process <br />

Involved <br />

Alex Radford, English solicitor & <br />

Spanish abogado, My Lawyer in Spain <br />

15:40 -­‐ 16:00 Tea & Coffee Break <br />

16:00 -­‐ 16:45 International Industry Panel <br />

Discussion <br />

16:45 -­‐ 16:55 Christel House Update <br />

Vivienne Noyes-­‐Thomas, Christel <br />

House <br />

16:55 -­‐ 17:00 Conference Wrap Day 1 <br />

19:00 -­‐ 19:30 Cocktails and Canapés <br />

19:30 -­‐ 23:30 Gala Dinner <br />

23:30 -­‐ LATE Conference Bar <br />

Sunday 8 th March <strong>2015</strong> <br />

07:00 -­‐ 09:15 Breakfast <br />

09:15 -­‐ 09:25 Welcome Back <br />

09:25 -­‐ 10:05 The TATOC Ambassadors Review <br />

10:05 -­‐ 10:45 Resort Chairman Panel <br />

Discussion <br />

10:45 -­‐ 11:15 Tea & Coffee Break <br />

11:15 -­‐ 12:00 Geoff Ramm, Motivational Speaker <br />

Author of ‘Celebrity Service’ and <br />

‘OMG Marketing’. <br />

12.00 -­‐ 12:30 Mapping the Changes and Open <br />

Forum <br />

12:30 -­‐ 12:45 Closing Remarks <br />

12:30 Lunch

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