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What makes KINTEX be a successful exhibition center? - IAEE

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1. Overview<br />

II. Marketing as Strategy<br />

Marketing’s traditional goal is to get closer to customers. So we usually think that marketing should make a role for<br />

sustaining customers using 4Ps: product, price, place and promotion. The particular marketing variables under each P are<br />

shown in Figure II-1. Marketing-mix decisions must <strong>be</strong> made for influencing the trade channels as well as final customers.<br />

But in most cases, marketing is regarded as a critical expenditure. Once viewed as cost sink, marketing can not do a<br />

prominent role in their organizations. In the Practice of Management, however, Peter Drucker wrote, “The business enterprise<br />

has two and only two basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are<br />

costs.” 1 Nirmalya Kumar, a professor of marketing at London Business School, has <strong>be</strong>en developed the marketing theory<br />

as a corporate strategy for making marketing as a CEO’s top agenda. Actually Kumar introduces a framework for analyzing<br />

and planning marketing strategy in terms of the “three Vs”: valued customer, value proposition, and value network. Kumar<br />

proposes ways to deal with growing commoditization, price pressure, and the increasing market power of global mega<br />

retailers. Also he strives to show how the marketing discipline could “<strong>be</strong>come more strategic, cross-functional, and bottomline<br />

oriented” than ever <strong>be</strong>fore.<br />

Figure II-1. The Four P components of the Marketing Mix<br />

Source: Philip Kotler, Marketing Management (Pearson Education, 2007)<br />

1 Drucker Peter F. (1954) The Practice of Management. New York, Harper Collins

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