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Introductory weed management manual - Greening Australia

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How to deliver and review your training session<br />

Feedback can be obtained in a number of ways. You might prepare a simple form that has questions about how useful<br />

the presented material was, what participants would like to see added or changed and any other general comments<br />

that participants might like to make. Of course, you can just ask the group at the conclusion of the session the same<br />

questions, although people may be less forthcoming verbally in a group.<br />

It will also be useful to conduct your own self-evaluation of the session and consider how well you think the session<br />

went and what areas may need to be changed.<br />

Asking questions<br />

Questioning is an essential skill for presenters to use. There are lots of reasons for asking questions. These days they<br />

are not used just for testing someone’s knowledge. They could be used:<br />

• to focus attention on a certain topic<br />

• to encourage interest<br />

• to promote activity<br />

• to check on and extend the participant’s understanding<br />

• to slow down or speed up the pace of a training session<br />

• to challenge the participants to think more deeply<br />

• to assess the participants progress.<br />

The questions a presenter asks are either thought up in advance of the session (pre-set) or arise during the session.<br />

There are two types of questions that trainers use during their sessions: 1. closed 2. open.<br />

Closed questions<br />

Closed questions are usually answered with YES or NO or a very short statement. Be careful when you use this type<br />

of question with participants who are a little shy or feel anxious. They may not feel confident to add anything further<br />

to their simple answers and you might never find out the real depth of their thinking. The speed and tone of voice<br />

are very important with these short, closed questions because it is easy for nervous participants to interpret them as<br />

being abrupt or even rude.<br />

Examples:<br />

• Have you used this equipment before?<br />

• Do you know how to conduct a site assessment?<br />

• Do you understand the protocols for <strong>weed</strong> mapping?<br />

Open questions<br />

Open questions cannot be answered with YES or NO. They are used to encourage the participants to give a more<br />

detailed answer usually containing their own feelings or opinions. They are very useful with a new group because<br />

they bring out a wide variety of responses and can get a group discussion started.<br />

Examples:<br />

• What do you know about site assessments for <strong>weed</strong> <strong>management</strong>?<br />

• What are the advantages and disadvantages of using herbicides?<br />

When asking questions<br />

• be brief and clear<br />

• keep it simple<br />

• allow for time for response (silence is okay)<br />

• show honest intentions (no trick questions)<br />

• give praise and encouragement<br />

• avoid sarcasm<br />

• avoid slang, colloquialisms, confusion.<br />

10<br />

CRC for <strong>Australia</strong>n Weed Management • Presentation of information sessions to small groups

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