Congratulations Class of - Three Rivers Community College

The problem with the Wi-Fi
and Phone Service
By Brissett Cuadros
In the meantime, Stephen Goetchius says
that they are willing to help students that have
trouble connecting their devices with the school’s
Wi-Fi.
The problem with the phone service: It does
not matter what company you have a contract
with, your phone model or OS (operating system)
have nothing to do with your phone suddenly not
having service to receive or make calls and text.
The problem with service is simple: the
amount of metal and steel don’t allow the device to
connect, especially in some hallways or rooms.
WI-FI Error screen that plagues students
Not being able to connect to the
school’s internet connection has been issue for
many students and staff, whether they use their
laptops or smartphones. I went to ask a few questions
to Stephen Goetchius, the dean of Information
Technology, about
These common issues.
The problem with the Wi-Fi: Stephen
Goetchius is aware that people have issues connecting
their devices, and how slow the internet
speed can be.
The reason the internet connection in the
school is slow is because “the wireless system with
all Connecticut is located in Hartford,” Stephen
says. And It is shared with 12 twelve community
colleges (including TRCC), which contributes to
the slow connection from time to time. for instance
the slow connection from time to time.
The wireless system is being updated at the
moment and hopefully, it will solve most of the
problems. and He says that some students bring
their devices for help.
If someone is having trouble connecting
their laptops to the Wi-Fi, they are welcome in the
I.T. office.
5
A common reasons reason why students
aren’t able to connect their devices is because students
choose the wrong Wi-Fi connection option
when they try to connect to the Wi-Fi. When you
turn on you Wi-Fi options three internet connections:
ConnSCU Internet: Enrolled student or
faculty can log on with their trcc TRCC account
ConnSCU Secured: Devices that the
college offers for faculty
ConnSCU Guests: This is a temporal temporary
account for the guests that come to TRCC;
the TRCC account won’t work
Networks available
It is not the most comfortable solution,
but to get service, people just have to go out the
building so they get reception.
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