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wwd beauty forum<br />
AFTER A LONG DROUGHT of consolidation and recession,<br />
beauty is looking back to the glory days of the late<br />
Nineties, when brands created compelling stories that<br />
drove consumers into stores eager to experience the<br />
transformative promise.<br />
Chief among the key proponents of this strategy is<br />
Lynne Greene, the global brand president of Clinique,<br />
Origins and Ojon at the Estée Lauder Cos. Inc. Over the<br />
last two years, Greene has transformed Clinique from an<br />
industry stalwart into uncontested star, staying true to the<br />
key components of its heritage while simultaneously positioning<br />
it as a thought leader. At<br />
the <strong>WWD</strong> Beauty Forum, held on<br />
Wednesday at The Asia Society<br />
& Museum in New York City and<br />
titled New Brand Brand New,<br />
Greene outlined her approach<br />
to modernizing a heritage brand.<br />
“Commodities are things,”<br />
she declared. “Brands are<br />
human. Feelings matter.”<br />
Rather than implementing<br />
a strictly analytical approach,<br />
Greene focused on how the feeling<br />
that a brand elicits is the most<br />
important equity to preserve during<br />
reinvention—rather than a<br />
signature product or procedure.<br />
“A heritage brand can get<br />
stuck on its icons,” she said,<br />
relating an encounter she had<br />
with a young Chinese executive<br />
who worked for The Coca Cola<br />
Company, and managed to convince<br />
her bosses back in Atlanta<br />
to change the color of a particular<br />
juice bottle. Meant to convey<br />
a sunny blue sky, it was the<br />
wrong blue for China’s sky. Coca<br />
Cola changed the packaging.<br />
Greene then showed Clinique’s<br />
classic slide-rule skin diagnostic<br />
tool, which the brand launched<br />
in 1968 and still calls a “computer.”<br />
Clicking through a variety of<br />
slides showing the evolution of<br />
digital computing, Greene landed<br />
on Clinique’s new at-the-counter<br />
iPad, which is attached to a printer<br />
and is a 21st-century version<br />
of the at-the-counter prescriptive<br />
tool. “It’s smart, clean and authoritative,<br />
and it’s intimate, because a woman can take it anywhere,”<br />
she said. “Focusing on the computer was not what<br />
made it come to life,” she continued. “It’s not about being a<br />
beauty diagnostic tool. It’s an intimate experience, and the<br />
woman is there to have the emphasis on her.”<br />
Greene next moved on to a point she called “I am who<br />
I am, when I am, where I am,” which demonstrated the<br />
futility of a cookie-cutter approach to global marketing.<br />
“Which would you rather lose,” she asked the audience,<br />
“your wallet or your cellphone?” While in the U.S., the<br />
loss of a wallet would be traumatic, in China, the answer<br />
��<br />
would be the cellphone. “When Chinese people lose their<br />
cellphone they lose face. Possessing means one thing in<br />
China, another in the U.S. It’s the emotional connection.”<br />
She related a story in which Clinique’s brand manager<br />
for India came to her begging not to run the brand’s iconic<br />
“Twice A Day” ad for its three-step skin care regimen,<br />
which depicts a toothbrush in a glass on one side and a<br />
bar of soap, Clarifying Lotion and Dramatically Different<br />
Moisturizing Lotion on the other. “He said, ‘Don’t make me<br />
run this soap ad,’” Greene remembered. “‘In India, soap is<br />
a 2-cent commodity. If we run this, they’ll see us as a mass<br />
brand.’” Although the campaign<br />
is a Clinique signature that has<br />
been with the brand almost since<br />
its inception, Greene agreed to<br />
go with a more modern version,<br />
which features Clinique’s liquid<br />
facial cleanser. “There are differences<br />
in how we see and perceive<br />
things,” she said.<br />
To that end, follow a consumer’s<br />
behavior, Greene counseled,<br />
but “lead the thinking<br />
and capture the heart.” Using<br />
digital marketing as an example,<br />
she noted that it’s not about<br />
being covered in every conceivable<br />
medium from Facebook to<br />
Foursquare, but rather making<br />
sure that the right message in the<br />
right medium is being conveyed.<br />
“We need to lead the thinking<br />
and capture the consumer’s<br />
heart,” she said, citing an app<br />
that Clinique has launched in<br />
Asia, and will soon introduce in<br />
the U.S., that enables users to<br />
find out the weather anywhere in<br />
the world and how it will impact<br />
their skin. “It accommodates and<br />
fits into the consumer’s life.”<br />
<strong>WWD</strong> FRIDAY, MAY 20, 2011 5<br />
<strong>WWD</strong>.COM<br />
Time to Rebuild<br />
At <strong>WWD</strong>’s Beauty Forum, held Tuesday at the Asia Society in New York, industry leaders took on tough topics and looked toward<br />
the future. Here, in Part One of our coverage, the speakers from the first half of the day are featured. Part Two will run next Friday.<br />
TIPS FROM GREENE ON MODERNIZING A CLASSIC<br />
TAKEAWAYS FROM <strong>WWD</strong>’S <strong>BEAUTY</strong> FORUM<br />
��� VASSILIKI PETROU:<br />
By 2045, artificial intelligence<br />
will not just emulate human<br />
intelligence, but will surpass it.<br />
��� ALEXANDER BOLEN:<br />
The Oscar de la Renta<br />
Finding the “white space,” or<br />
VASSILIKI PETROU, the London-based marketing<br />
director of trends & innovation for the P&G Beauty<br />
and Grooming division of Procter & Gamble Co.,<br />
opened the daylong <strong>WWD</strong> Beauty Forum with a pulsating<br />
presentation outlining socio-cultural trends<br />
that could influence the beauty industry during the<br />
next three to five years. She began by articulating<br />
an underlying observation: “We are reshaping what<br />
it means to be a human being.”<br />
Around this issue swirls a number of Asianinspired<br />
movements and countermovements,<br />
driven by developments such as “a blending of the<br />
physical and digital worlds, the development of<br />
science which is shaping what we call the transformation<br />
of humanity, the fact that there is a dif-<br />
keying in to opportunities that othfusion driven by a huge demographic trend — we<br />
ers turn a blind eye to, has been a are going to call that ‘it’s a small world.’ ” The last<br />
��<br />
key pillar of Greene’s reinvention factor involves the redistribution of wealth and re-<br />
of Clinique. In a point titled, “I defining status, Petrou said.<br />
can’t tell you what I don’t know,” She predicted that the importance of informa-<br />
she emphasized that sometimes, tion technology will explode by a factor of one bil-<br />
people aren’t even aware that lion in the next 25 years and quoted a futurologist<br />
they have the problem a product as saying that by 2045, “artificial intelligence will<br />
corrects until it’s brought to their not just emulate human intelligence, but definitely<br />
attention that there’s a solution. is going to surpass it.”<br />
She explained that when she asked Clinique’s Italian mar- One side effect is the emergence of a condition<br />
keters about the potential of Even Better Clinical Dark Spot called CPA, or continuous partial attention, the<br />
Corrector, they were skeptical. The product is now a run- new ADD. People are skimming all the time and<br />
away bestseller, in Italy and around the world.<br />
we are seeing a lot of loss of memory,” Petrou said.<br />
Greene wrapped up with a deafening vroom, the un- Humanity is being transformed by medical<br />
mistakable sound of a Harley Davidson motorcycle en- advances. Petrou noted “scientists are close to<br />
gine. For six years, Harley tried to trademark the sound, reversing the real aging process,” although she<br />
but gave up the effort in 2000 after being stymied by com- added that critics warm that an acceleration of the<br />
petitors. “Brands have a sound, a voice, a music,” she said, cell renewal process might lead to cancer. Another<br />
reiterating “Commodities are things. Brands are human.” movement, called “working my body,” involves<br />
— JENNY B. FINE using devices or implants, or making “synthetic<br />
interventions on the body to achieve superhuman<br />
results.” Another focus centers on using medical<br />
techniques for the injured or infirm to enhance a<br />
healthy body’s performance, going from the “disabled<br />
to the super-abled.”<br />
the bottom is not what brand<br />
marketing is about.”<br />
��� JO HORGAN: The<br />
Australia-based Mecca<br />
Cosmetics has nabbed a 10<br />
percent share of sales in<br />
its market and enjoys sales<br />
growth exceeding 20 percent<br />
in a static market.<br />
��� CLAUDIA LUCAS: QVC’s<br />
beauty sales topped $800<br />
million in the U.S. in 2010.<br />
Intermarriage, centered more on biological<br />
similarities between people than differences,<br />
spells “the end of ethnicity,” and sparks “the rebirth<br />
of humanity,” Petrou noted, adding that<br />
there also is an opposing movement of different<br />
ethnic groups clinging to their cultural roots. She<br />
ended by predicting that the luxury consumer of<br />
tomorrow will be male, Chinese and young.<br />
— PETE BORN<br />
A heritage brand<br />
can get stuck<br />
on its icons.<br />
— LYNNE GREENE,<br />
ESTEE LAUDER COS. INC.<br />
ceo shuns the fragrance<br />
industry’s “model with the<br />
bottle” print ad format,<br />
and strategies that call<br />
for a $25 million ad<br />
campaign to reap $50<br />
million in sales. “A race to<br />
Vassiliki<br />
Petrou<br />
FOR VIDEO FOOTAGE, VISIT<br />
BeautyForum.FORA.TV.<br />
PETROU LOOKS TO FUTURE<br />
ALL <strong>BEAUTY</strong> FORUM PHOTOS BY GEORGE CHINSEE
6 <strong>WWD</strong> FRIDAY, MAY 20, 2011<br />
wwd beauty forum<br />
BOLEN TALKS DE LA RENTA <strong>BEAUTY</strong> RELAUNCH<br />
ALEXANDER BOLEN, chief executive<br />
officer of the Oscar de la Renta fashion<br />
house, pitched the unthinkable to the<br />
designer several years ago when he<br />
suggested they bring the fragrance operation<br />
in-house.<br />
“So, are you nuts?” was reportedly<br />
de la Renta’s response to Bolen’s idea.<br />
But Bolen, who said that the company’s<br />
fragrance business had seen sales<br />
fall 39 percent from 2005 to 2010 to $15<br />
million, really didn’t have any other<br />
option. Launched in 1977, de la Renta<br />
scents generated $300 million at retail<br />
in 1990. But, the business changed hands<br />
many times over the years, first to Avon<br />
Products, then Sanofi, then YSL Beauté<br />
and, finally, L’Oréal, losing its focus. And<br />
the brand also was at risk for losing its<br />
cachet. As one department store buyer<br />
said to Bolen, “The brand isn’t right for<br />
my store since the fragrance is available<br />
in every drugstore in Texas.”<br />
The fashion house, on the other<br />
hand, has seen a 17.7 percent growth in<br />
sales over the same time period, which<br />
includes everything from gowns to<br />
swimwear to sunglasses.<br />
BACK IN <strong>THE</strong> DAYS when Claudia<br />
Lucas was first head buyer for beauty at<br />
Selfridges — a role she took on in 1999,<br />
and in 2004 left to become senior vice<br />
president and general merchandise manager<br />
of Henri Bendel — prestige beauty<br />
brands whispered about selling on QVC,<br />
but weren’t out bragging about it.<br />
My, how things have changed.<br />
“Back then, no one wanted to sell<br />
to us,” said Lucas. In her current role,<br />
Lucas manages a multimillion-dollar<br />
portfolio of brands through direct TV<br />
and e-commerce platforms — and beauty<br />
sales account for about 15 percent of<br />
QVC’s overall sales; beauty sales topped<br />
$800 million in the U.S. in 2010.<br />
One of the major agents of change,<br />
she said, was Bare Escentuals founder<br />
Leslie Blodgett, “who was passionate<br />
about mineral makeup and came to QVC<br />
since she’d shopped the channel before<br />
and felt there was a market for her<br />
makeup,” said Lucas. Fast-forward to<br />
January 2010, and Blodgett sold the com-<br />
“Fashion and fragrance were moving<br />
in opposite directions,” said Bolen.<br />
So, 18 months ago, Bolen brought<br />
in the fragrance business, ended all licenses<br />
with partners and began clear-<br />
pany to Shiseido for $1.7 billion. Lucas<br />
noted similar stories for Smashbox<br />
(later acquired by the Estée Lauder<br />
Cos. Inc. for a reported $250 million);<br />
Philosophy (acquired first by the Carlyle<br />
Group for $475 million and then by Coty<br />
Inc. for $1 billion), and Ojon (acquired<br />
by Lauder for $45 million.)<br />
What those brands all have in common<br />
is a passionate founder who could<br />
engage consumers on-air with a compelling<br />
story and a great product assortment,<br />
said Lucas.<br />
She noted that 95 percent of QVC’s<br />
buyers are repeat customers, making<br />
understanding those consumers and<br />
exceeding their expectations particularly<br />
critical. “We ask customers to review<br />
and endorse the products they<br />
buy — encompassing the good, the bad<br />
and the ugly — and we have community<br />
forums where consumers are encouraged<br />
to air their thoughts,” said Lucas,<br />
adding that she will shortly begin writing<br />
a beauty blog for the site. Several<br />
AUSSIE <strong>BEAUTY</strong> RETAILING WITH HORGAN<br />
IT WAS DURING long plane rides<br />
between Australia and the U.S. that<br />
Mecca Cosmetica founder Jo Horgan<br />
hammered out a plan to fill the gap of<br />
beauty retailing in Australia.<br />
“Seventy percent of cosmetics are<br />
sold in department stores [in Australia],”<br />
said Horgan, noting a need in the market<br />
especially for niche brands. Thirteen<br />
years ago, she sought to offer customers<br />
an edited specialty beauty option with<br />
“the best of the best.” Today her company,<br />
Mecca Cosmetica, operates three formats:<br />
Mecca Cosmetica, Kit Cosmetics<br />
and Mecca Maxima.<br />
“We were a new model, so we<br />
couldn’t go head-to-head with department<br />
stores,” said Horgan, who said she<br />
begged brands to sell her. Many of the<br />
beauty companies had little or no recognition<br />
in Australia, so Mecca took full<br />
ownership of them, handling everything<br />
from distribution to marketing. “We are<br />
solely responsible for our brands, so<br />
we are invested in their DNA and their<br />
success,” she said of the lines, which<br />
are sold exclusively at Mecca.<br />
The hands-on approach, born out of<br />
necessity, clicked. Today Mecca counts<br />
Alexander<br />
Bolen<br />
LUCAS SPOTLIGHTS GROWTH <strong>OF</strong> QVC <strong>BEAUTY</strong><br />
Jo Horgan<br />
29 stores throughout Australia and New<br />
Zealand. Horgan followed that up with<br />
Kit Cosmetics, a beauty lifestyle store<br />
offering a no-frills approach to finding<br />
rare and coveted brands. There are now<br />
10 of these units targeted to a slightly<br />
younger customer. The final format is<br />
ing out scents from the drugstores and<br />
mass chains that carried them.<br />
This year, de la Renta made his<br />
reentry into the business prior to<br />
Mother’s Day with the introduction of<br />
an updated eau de parfum version of<br />
the brand, complete with a contemporary<br />
interpretation of the famous 1977<br />
perfume bottle, called Esprit d’Oscar<br />
Eau de Parfum. Distribution is being<br />
kept tight, prices have doubled and synergies<br />
between the de la Renta fashion<br />
and fragrance business are being carried<br />
out, such as the placement of a red<br />
Oscar de la Renta gown within the fragrance<br />
department at Harrod’s.<br />
Bolen envisions a future that includes<br />
launching limited-edition scents,<br />
such as a solid fragrance ring, and new<br />
offerings for the fourth quarter. Even lip<br />
and nail lines are being considered. But<br />
he doesn’t want to do anything too ordinary,<br />
such as the typical “model with the<br />
bottle” print ad format, and he discounts<br />
strategies that call for a $25 million ad<br />
campaign to reap $50 million in sales.<br />
“A race to the bottom is not what brand<br />
marketing is about.” — ANDREA NAGEL<br />
Claudia<br />
Lucas<br />
beauty brands, including Laura Geller<br />
and Mally, have their own forums on<br />
the site. Social media, particularly<br />
Facebook and Twitter, are also heavily<br />
used to market and obtain consumer insights.<br />
A QVC Everywhere mobile app,<br />
launched in March, has already topped<br />
45,000 downloads. — JULIE NAUGHTON<br />
Mecca Maxima, an evolution of Mecca<br />
Cosmetics that brings an edited mix of<br />
prestige beauty brands into one environment,<br />
with more than 3,000 beauty<br />
products across 100 brands. Mecca has<br />
nabbed a 10 percent share of sales in<br />
its markets and enjoys sales growth exceeding<br />
20 percent in a “static” market.<br />
Currently, said Horgan, 50 percent<br />
of sales are cosmetics, 35 percent skin<br />
care and 10 percent fragrance. She said<br />
she sees great opportunities to lift the<br />
percentage of fragrance, but that color<br />
was the easiest starting point for gaining<br />
shopper loyalty because women are more<br />
“fickle” and want to try new color brands.<br />
Mecca’s shopper fan base has been<br />
built by a network of sales associates<br />
who are well trained and passionate<br />
about their jobs (there’s less than a 3<br />
percent turnover in staff). Intense training<br />
is backed up with clever marketing,<br />
making optimal use of store signs and<br />
marketing campaigns such as a French<br />
theme for Valentine’s Day. Makeover<br />
services are offered in stores, building<br />
loyalty. “People want unbiased help, advice<br />
and brand edits,” said Horgan.<br />
— FAYE BROOKMAN<br />
Annalise<br />
Quest<br />
FOR VIDEO FOOTAGE, VISIT<br />
BeautyForum.FORA.TV.<br />
HARRODS’ QUEST<br />
ON BUILDING BRANDS<br />
WITH 26,000 SQUARE FEET devoted to<br />
beauty and store retail sales topping $1.6<br />
billion yearly, Harrods is a sought-after destination<br />
for beauty brands big and small.<br />
First, however, the brands are subject<br />
to the intense scrutiny of Annalise<br />
Quest, general merchandise manager of<br />
beauty for Harrods. She has three major<br />
points of criteria before she takes any<br />
brand on: innovation, a point of difference<br />
or wow factor and partnership. “As<br />
a merchant, we recognize that a lot of<br />
our brands are available globally,” said<br />
Quest. “Exclusivity is our favorite word.”<br />
Once a brand has been selected,<br />
Quest’s launch strategy includes nurturing<br />
the brand if it needs guidance and<br />
working with the brand to develop a comprehensive<br />
launch strategy. “For instance,<br />
Nubo came to us with a very technologically<br />
advanced skin care line, but the<br />
packaging wasn’t great. It didn’t showcase<br />
the attributes,” she said. “We worked together<br />
to bring the right positioning to the<br />
market,” and it became one of the retailer’s<br />
most successful launches.<br />
Once a brand is established, Quest<br />
and her team work to ensure long-term<br />
success by cultivating an open working<br />
relationship with lots of communication<br />
and developing a long-term brand strategy.<br />
“Launching is often the easy part,”<br />
said Quest. “A strategy to keep the brand<br />
relevant is critical.”<br />
On July 11, the retailer will unveil a<br />
revamped Beauty Apothecary hall in a<br />
different area of the floor from where it<br />
is now located; the department will stock<br />
unique and niche brands, said Quest.<br />
“The offer will remain very similar, but<br />
all of a sudden it will take on a new life<br />
because the fixtures, fittings and aesthetic<br />
will be very luxury but very cool, very<br />
simple but very, very approachable and<br />
shoppable,” she said. The Apothecary will<br />
link into a new 4,456-square-foot “color<br />
emporium,” which will be unveiled in the<br />
second half of 2011 in what is currently<br />
the store’s Lifestyle Beauty hall.<br />
The retailer’s White Hall carries skin<br />
care and color cosmetics, while the Black<br />
Hall is devoted to fragrances.<br />
Quest said she thinks color cosmetics<br />
are currently the greatest area of opportunity<br />
for Harrods’ beauty business. “We<br />
are not where I feel we should be with<br />
color, and we will be launching the makeup<br />
room to drive the category forward,”<br />
said Quest. “My future goal is to have<br />
skin care, fragrances and color cosmetics<br />
each have one-third of the overall beauty<br />
business.” — J.N.
Judith<br />
Gross<br />
GROSS TOUTS A<br />
NATURAL COURSE<br />
JUDITH GROSS, global marketing<br />
director for Naturals<br />
at International Flavors &<br />
Fragrances Inc., spoke about<br />
quality, sustainability and truthfulness<br />
and how they are invaluable<br />
assets to success in the natural<br />
fragrance industry.<br />
Gross oversees marketing<br />
for Laboratoire Monique Rémy<br />
(LMR), a company based in Grasse,<br />
France (and purchased by IFF in<br />
2000), that specializes in the cultivation<br />
of natural and raw materials<br />
for fragrance and flavors.<br />
“It started with a woman<br />
with a vision,” said Gross about<br />
LMR founder Monique Rémy.<br />
“[Rémy] is a true iconoclast.”<br />
Gross explained that at the<br />
heart of the LMR business model<br />
is respect and transparency.<br />
“[There is] a true love for the<br />
natural product,” said Gross. “No<br />
marketing tools can invent it.<br />
Passion is a beautiful story to tell.”<br />
Gross says it’s LMR’s emphasis<br />
on respecting the ingredients, the<br />
surrounding community and the<br />
art of perfumery that gives LMR<br />
an industry edge. LMR routinely<br />
works alongside local farmers,<br />
who sustainably harvest plant<br />
varieties with the best olfactive<br />
traits and highest yield. Rémy,<br />
who works directly with farmers<br />
on improving harvesting techniques,<br />
said LMR’s farmers take<br />
special care when gathering natural<br />
ingredients, paying close attention<br />
to the best times of day to<br />
harvest and even ensuring insect<br />
populations are balanced. The results,<br />
according to Gross, who also<br />
helped develop IFF’s Harvest<br />
Series collection, are high-quality<br />
natural fragrance ingredients, unparalleled<br />
in the industry.<br />
“You just have to smell [an<br />
LMR fragrance] — you can tell the<br />
difference,” said Hermès perfumer<br />
Jean-Claude Ellena in a video<br />
shown during the presentation.<br />
“[My products] are alive, I believe<br />
in them,” said Rémy, herself,<br />
in the video.<br />
Gross went on to describe<br />
the delicate harvesting process,<br />
from the thoughtful gathering of<br />
plants to their transformation<br />
into a finished product.<br />
“ ‘A rose is a rose’ doesn’t<br />
apply in perfumery,” said Gross.<br />
“You can’t build a Ferrari with a<br />
Fiat engine.”<br />
LMR’s most recent fragrance<br />
collaboration, DKNY’s<br />
PureDKNY A Drop of Verbena,<br />
launching in September, is a<br />
delicate citrus green floral scent,<br />
which includes verbena-basil<br />
sourced sustainably from Togo.<br />
Trudi Loren, vice president of<br />
corporate fragrance development<br />
worldwide for the Estée Lauder<br />
Cos. Inc., who was also featured<br />
in the video, said, “[There is] sincerity<br />
in the voice [that one] cannot<br />
fake.” — BELISA SILVA<br />
BARRA PROMISES MORE<br />
TARGET DESIGNER TIE-UPS<br />
CALLING <strong>BEAUTY</strong> AN “exciting business”<br />
for Target Corp., José Barra, the company’s<br />
senior vice president, health and beauty,<br />
promised more innovation in the category<br />
at the “affordable, chic” discounter, including<br />
more exclusives.<br />
Giving a shout-out to makeup artist<br />
Sonia Kashuk, who was in the audience,<br />
Barra discussed how important the Kashuk<br />
franchise has been as an anchor to the entire<br />
cosmetics department. After his presentation,<br />
he acknowledged some items sell<br />
through so quickly, especially in the northeast,<br />
that Target is working on ways to enhance<br />
stock positions. “Sonia Kashuk was<br />
introduced 10 years ago and proved you<br />
could offer affordability without comprising<br />
quality,” Barra said, linking that message<br />
to the entire roots of Target, which were<br />
based on the fact that discount stores didn’t<br />
José Barra and<br />
Sonia Kashuk<br />
COSMOPR<strong>OF</strong> NORTH AMERICA 2011<br />
9 TH EDITION | 31 ST JULY – 2 ND AUGUST<br />
LAS VEGAS – MANDALAY BAY CONVENTION CENTER<br />
need to equate with cheap merchandise.<br />
Limited edition, often designer brands,<br />
will continue to proliferate at Target. In fact,<br />
he said the new Calypso St. Barth collection<br />
currently launching in stores features cosmetics<br />
bags and hair care accessories. Missoni<br />
will be the next Target exclusive and Barra<br />
didn’t rule out synergy with beauty categories<br />
such as hair accessories. “We continue to<br />
surprise and delight our guests,” said Barra,<br />
using Target’s term for shoppers and even<br />
<strong>THE</strong> <strong>WORLD</strong> <strong>OF</strong> <strong>BEAUTY</strong> <strong>MEETS</strong><br />
UNDER ONE RO<strong>OF</strong>: COSMOPR<strong>OF</strong><br />
NORTH AMERICA - LAS VEGAS<br />
Brad Klaus<br />
CEO<br />
Extole, Inc<br />
Eric Gilbert<br />
Marketing<br />
Yahoo! Small Business<br />
Shannon Nelson<br />
Founder<br />
A Girl’s Gotta Spa!.com<br />
Andrew Knox<br />
President / COO<br />
Pixie / Pop Beauty<br />
Ido Leffler<br />
Co-Founder/“Chief Carrot Lover”<br />
Yes To Inc<br />
Deborah Lippmann<br />
Founder<br />
Deborah Lippmann Collection<br />
• Visit Discover Beauty to uncover new beauty lines poised to become the next ‘it’ brands!<br />
• Follow our TrendScouts for live coverage on Facebook & Twitter to identify hot new<br />
products launching at the show<br />
• Meet top online media beauty editors in the Beauty Blogger Central<br />
• Get inspired from top notch conferences offered for high rank management<br />
and CEO’s including:<br />
My Beauty Faux Pas moderated by Andrea Nagel of <strong>WWD</strong>, focusing on the details<br />
that simply must not be overlooked during the early phases of launching a brand.<br />
For the complete conference schedule visit cosmoprofnorthamerica.com/education<br />
Mike Lewis<br />
VP Marketing & Sales<br />
Awareness Inc<br />
Andy Johnson<br />
Creative Partner<br />
United DSN LLC<br />
Karen Young<br />
CEO<br />
The Young Group<br />
Joan Lasker<br />
President / CEO<br />
Touchback (Colormetrics LLC)<br />
A business to business premier event dedicated to all beauty decision makers;<br />
ranked as one of the top 200 US trade shows.<br />
See finished products for Retail Stores, Salons and Spas plus suppliers to the<br />
industry including Packaging, Contract Manufacturers and Private Label from all<br />
over the world.<br />
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Marcia Gaynor<br />
GMM Beauty<br />
Duane Reade<br />
<strong>WWD</strong> FRIDAY, MAY 20, 2011 7<br />
<strong>WWD</strong>.COM<br />
using the tongue-in-cheek “Tar-jey” pronunciation<br />
so many consumers use for the chain.<br />
Barra discussed Target’s ongoing<br />
Destination Beauty format, which was formulated<br />
with “guest” feedback and features bold<br />
graphics, amped-up lighting and merchandise<br />
such as collections from well-known makeup<br />
artists Jemma Kidd, Napoleon Perdis and<br />
Petra Strand that differentiate Target from<br />
the competition. “We have amazing results<br />
from Destination Beauty,” said Barra, who<br />
said Target customers today do a great deal of<br />
cross-shopping and are more educated about<br />
brands than ever. The impact of social media<br />
and online searches has pushed Target to go<br />
even further to “push the limits and not just<br />
sell what shoppers need.” He added that the<br />
high level of collaboration between Target<br />
and its vendors drives awareness and cited<br />
the success of Boots as an example.<br />
Going forward, he said Target will continue<br />
to realize time is of the essence and<br />
jump on innovation in beauty. — F.B.<br />
COSMOPR<strong>OF</strong>NORTHAMERICA.COM<br />
Scott Vincent Borba<br />
CEO<br />
Borba Inc<br />
Curtis Nether<br />
National Account Executive<br />
Starbucks Coffee Corp<br />
Updates on:<br />
Robin Coe Hutshing<br />
Chairman<br />
Gold Grenade LLC.<br />
Stephen Powell<br />
Senior Advisor<br />
Catterton Partners<br />
Jill Scalamandre<br />
CEO<br />
Chrysallis Group<br />
Hadley Mullin<br />
Managing Director<br />
TSG Consumer Partners<br />
Laura Ortmann<br />
CEO / Owner<br />
Ginger Bay Salon & Spa<br />
Aaron Magness<br />
Sr. Director<br />
Zappos.com<br />
65 DAYS TIL SHOWTIME...
8 <strong>WWD</strong> FRIDAY, MAY 20, 2011<br />
wwd beauty forum<br />
Linda Wells,<br />
Deborah Roberts,<br />
Jane Hertzmark<br />
Hudis and Steven<br />
Teitelbaum, M.D.<br />
<strong>THE</strong> NOTION <strong>OF</strong> <strong>BEAUTY</strong> REEXAMINED<br />
<strong>THE</strong> NOTION <strong>OF</strong> WHAT IT means to be<br />
beautiful is evolving, but with more ideals<br />
being represented, the definition may be<br />
even more difficult to attain.<br />
During a panel discussion Tuesday,<br />
moderator Linda Wells, editor in chief of<br />
Allure magazine, quoted comedian Tina<br />
Fey to underscore the point: “Now every<br />
girl is expected to have Caucasian blue<br />
eyes, full Spanish lips, a classic button<br />
nose, hairless Asian skin with a California<br />
tan, a Jamaican dance hall ass…the hips of<br />
a nine-year-old boy, the arms of Michelle<br />
Obama, and doll tits. The person closest<br />
to achieving this is Kim Kardashian.…<br />
Everyone else is struggling.”<br />
The good news, as a recent Allure study<br />
found, is that women no longer only exalt<br />
those with blue eyes and flaxen hair as<br />
FORUM beauty<br />
brand.<br />
new.<br />
beautiful — at least in theory. To explore<br />
that view, Wells gathered experts in media,<br />
the beauty industry and plastic surgery.<br />
Deborah Roberts, a correspondent for<br />
ABC News and “20/20,” said, “Sadly, at least<br />
in the media we’re still coming about this<br />
fairly slowly.” She divulged that stories involving<br />
a beautiful, blonde woman as the<br />
subject or victim get instant attention from<br />
TV producers. Roberts, an African-American<br />
who grew up in a small town in Georgia in<br />
the Sixties and Seventies, said, “There was<br />
an ideal of beauty and it wasn’t me.”<br />
Los Angeles-based plastic surgeon Steven<br />
Teitelbaum, M.D., said that despite the headline<br />
grabbing procedures, à la Heidi Montag,<br />
most women and men seek subtle change.<br />
“People today are asking to be a refined<br />
version of themselves,” said Teitelbaum. But<br />
FOR VIDEO FOOTAGE, VISIT<br />
BeautyForum.FORA.TV.<br />
of course, “Occasionally they will bring in a<br />
photo of Angelina Jolie’s lips.” The point unleashed<br />
Roberts’ reporter instincts: “Bristol<br />
Palin. Did she or didn’t she?” Teitelbaum<br />
demurred that he does not comment on who<br />
has or has not gone under the knife.<br />
Jane Hertzmark Hudis, global brand president<br />
for Estée Lauder, acknowledged the<br />
industry gets quite a bit of flack for pushing<br />
a certain ideal or look. But Hudis has a less<br />
menacing view: “It’s our responsibility to say,<br />
‘Take care of yourself and feel good about it.’”<br />
When asked by an audience member<br />
what role retouching of photographs plays,<br />
Wells quipped, “At Allure, we do a lot of retouching<br />
— as a matter of fact we do most<br />
of it on my editor’s photo.…Retouching was<br />
born when portrait photography was born.”<br />
— MOLLY PRIOR<br />
On-<br />
Demand<br />
Video<br />
Lynne Greene<br />
<strong>THE</strong> ESTÉE LAUDER<br />
COMPANIES INC.<br />
Jo Horgan<br />
MECCA COSMETICA<br />
Annalise Quest<br />
HARRODS LTD.<br />
BeautyForum.FORA.tv<br />
<strong>WWD</strong>.COM<br />
Rodriguez<br />
Renews<br />
With BPI<br />
By JENNIFER WEIL<br />
PARIS — Narciso Rodriguez and<br />
Beauté Prestige International<br />
have renewed their fragrance<br />
license for another 10 years.<br />
The designer and BPI, a<br />
unit of Shiseido, first inked an<br />
agreement in 2001. Two years<br />
later, they introduced For Her,<br />
followed by For Him in 2007<br />
and Essence in 2009.<br />
“BPI has great ambitions for<br />
the Narciso Rodriguez brand,<br />
and the renewal of the partnership<br />
will allow us to keep<br />
building and developing the<br />
business in the future,” stated<br />
Remy Gomez, president of BPI.<br />
“I am extremely proud of<br />
the success of my partnership<br />
with BPI,” stated Rodriguez.<br />
“I look forward to continuing<br />
and strengthening this great<br />
collaboration.”<br />
The Narciso Rodriguez fragrance<br />
business ranks among<br />
the top 10 in key European<br />
markets and holds “leading<br />
positions in its highly selective<br />
distribution,” according to BPI.<br />
The company’s other fragrance<br />
licenses include Issey<br />
Miyake, Jean Paul Gaultier and<br />
Elie Saab.<br />
José Barra<br />
TARGET<br />
CORPORATION