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3646 E-911 PSAP Equipment List EPL - Mississippi Department of ...

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RFP <strong>3646</strong><br />

E-<strong>911</strong> <strong>PSAP</strong> <strong>EPL</strong><br />

May 1, 2011 - April 30, 2014<br />

Information Technology Services Last Updated: 08-02-2011<br />

Emergency CallWorx, Inc.<br />

(Services) SYSTEM SUPPORT, 1 YEAR ECX900001<br />

Emergency CallWorx, Inc.<br />

(Services) ONSITE MAINTENANCE, Per YEAR ECX900004<br />

Cost <strong>of</strong> System when priced as a turnkey system. Includes all engineering, cabling, installation,<br />

training and lightning protection.<br />

$229,733.51<br />

Description <strong>of</strong> Installation Services<br />

This section describes the installation features included when purchasing this configuration as a turnkey<br />

system.<br />

This is a turnkey installation and the Installation Services ine item includes all staging,<br />

s<strong>of</strong>tware/hardware installation, system network cable installation and end-to-end testing.<br />

Cost for Installation included in the turnkey price (The cost for installation may be removed from the<br />

turnkey price if the customer does not wish to purchase installation.)<br />

$23,048.24<br />

Description <strong>of</strong> Training Services<br />

This section describes the training included when purchasing this configuration as a turnkey system. Minimum<br />

requirement is 16 hours at customer's location<br />

Training includes 16 hours <strong>of</strong> CallStation User/Administration Operations Training at the Customer<br />

location.<br />

Cost for training included in the turnkey price (The cost for training may be removed from the<br />

turnkey price if the customer does not wish to purchase training unless required by the Vendor)<br />

$5,700.00<br />

Description <strong>of</strong> Base Warranty <strong>of</strong> Turnkey System<br />

This section describes the warranty included when purchasing this configuration as a turnkey system.<br />

Minimum requirement is one-year onsite 24 x 7 x 365 support including parts and labor and lightning damage<br />

Includes first year <strong>of</strong> all s<strong>of</strong>tware and hardware support, including Lightning damage. Support is<br />

24x7x365 and includes remote monitoring, remote troubleshooting and on-site support as necessary.<br />

Enhanced Warranty or Post-Warranty Maintenance Options<br />

This section describes additional enhanced warranty options that exceed the base minimum requirements.<br />

Warranty must cover onsite 24-7 support including parts and labor and lightning damage<br />

Provided by<br />

Description<br />

Cost<br />

Emergency CallWorx, Inc. Each additional year <strong>of</strong> Post-Warranty Maintenance (one year at a time) $37,328.04<br />

PURCHASES MADE FROM THIS LIST MAY NOT EXCEED $500,000 PER PROJECT.<br />

Pricing on this list expires 04/30/2014<br />

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