Gangway No.1 Spring 1976 - BlueStarLine.org
Gangway No.1 Spring 1976 - BlueStarLine.org
Gangway No.1 Spring 1976 - BlueStarLine.org
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The<br />
COl<br />
wins<br />
The f ollowing is the text DJ a speech made by<br />
Mr J G PaYlle in Grimsby Town H all on<br />
5 December 1975 at a dinller given by United<br />
Towing alld H umber Tugs:<br />
At a time when I suspect we are all<br />
scratching to keep our head above water or<br />
more definitively when we 3rc trying to<br />
retain in our businesses a positive cash flow<br />
it is probably worth once again having a<br />
look at the basic elements which make a<br />
shipping company's profit and loss account<br />
good, bad or indifferent.<br />
On 1 April 1974 I gave the Reginald<br />
Grout M emorial lecture in the City of<br />
London and the subject was 'British Liner<br />
Shipping: Future Prospects and Problems'.<br />
I then said British Liner Shipping should<br />
have three principal objectives-these<br />
were:<br />
- that if we were to remain in business<br />
that we account on a replacement cost<br />
depreciation basis<br />
-next, that we must continue to improve<br />
the efficiency of our ports and transport<br />
network<br />
- and last, that we must work closer than<br />
ever with our customers.<br />
These remarks were made at a time of<br />
relati ve economic boom-it does however<br />
seem to me that the remarks have possibly<br />
even more force at a time of economic<br />
decline.<br />
I do not intend to dwell on accounting<br />
problems tonight as Mr Sandiland and<br />
others are tending to gi ve us all mental<br />
indigestion at the moment, nor do I intend<br />
to talk about customer relations, despite<br />
the importance of good customer relations.<br />
It seems appropriate whilst here on<br />
Humberside to simply state the essentials<br />
of a good port from a shipowner's point of<br />
view.<br />
I make no apologies for stating the<br />
obvious because we tend to live in an era<br />
when the obvious or the truth, if you like,<br />
is clouded by other issues, at worst<br />
political issues or a genuine fear of the<br />
truth.<br />
Costs of ships and equipment escalate<br />
at a rate hitherto unknown-here may I<br />
illustrate that container ships which were<br />
delivered to us in 1969 should have cost us<br />
about four million pounds, will probably<br />
end up costing us eight million pounds<br />
because of the declining value of the pound<br />
and similar ships to be delivered in 1977<br />
will probably leave us no change out of<br />
twenty-five million pounds.<br />
\'qith tugs, supply boats, ferries, tramps,<br />
bulk carriers all costing two or three times<br />
the amount they would have done five to<br />
ten years ago the one thing that shipowners<br />
are aUlooking for more than ever before is<br />
maximum utilisation of their assets. Ships<br />
at sea make money, ships in port cost<br />
money. ] n other words we all want our<br />
ships in and out of port in the shortest<br />
possible space of time. \'\lhat, therefore,<br />
apart from an efficient tug service, makes a<br />
port work-probably three or four things<br />
only :<br />
- the right equipment, there is nothing<br />
more soul destroying than the wrong<br />
equipment<br />
-the right amount of space in which to<br />
operate<br />
-good management<br />
-and last but not least, the desire on the<br />
part of the men in the port to work.<br />
Funnily enough, good management and<br />
good men working in harmony can overcome<br />
poor equipment and a shortage of<br />
space-therefore one must put the men in<br />
the port and their attitude to the job in<br />
hand as the essential ingredient of a<br />
successful port.<br />
What creates harmony in a management!<br />
men relationship? Much has been written<br />
by so-called experts on this subject. To me<br />
the essential factors are:<br />
-an identifiable, accessible and respected<br />
boss who is not a faceless wonder<br />
-and men who desire to work and are<br />
willing to accept that some disciplines<br />
are necessary for a job to be done<br />
efficiently.<br />
Many of you will say 'what about the<br />
Trade Unions in all this?' Their role to me<br />
is a complementary one. The U nions<br />
should ensure that the men get a fair deal<br />
and protect the individual against bad<br />
management. Unions should negotiate<br />
agreements on behalf of the men-if that<br />
is necessary. But having negotiated an<br />
agreement, I do believe the Unions have a<br />
very real and ultimate responsibility of<br />
making sure that their members abide by<br />
that agreement. If an agreement simply<br />
becomes a basis for further negotiation<br />
then in simple terms 'all is lost' . Nothing<br />
will ever work efficiently on that basis. I<br />
do not accept however that Unions are<br />
essential, if for no other reason than that a<br />
Union which cannOt or will not control its<br />
members is probably our worst enemy<br />
today. Unions require good management<br />
just as business requires good management.<br />
Might I liken a Union which has lost<br />
control of its members to business management<br />
which has lost control of its costs.<br />
The end result is chaotic.<br />
No doubt many of you will be sitting<br />
here tonight saying 'easier said than done',<br />
and I agree-most things are easier said<br />
than done. But has not the time arri ved<br />
when each and everyone of us, whether we<br />
be manager or clerk, director or crane<br />
driver, chairman or office boy, should ask<br />
ourselves one simple question-are we<br />
worth the money in our take home pay?<br />
are we giving a day's work for a day's pay?<br />
1fnot, what is stopping us-is it indifferent<br />
management, lack of leadership, an undisciplined<br />
work force or the mistaken<br />
belief that 'she'll be right', to coin an<br />
Australian expression. One thing is certain,<br />
nothing will ever be right unless a lot of<br />
the nonsense which goes on at the present<br />
moment is very firml y sat on in all places<br />
in our society. \'\le all have a responsibility<br />
in this regard and all I simply suggest is<br />
that unless we all discharge that responsibility<br />
we are not playing our part.<br />
Gentlemen, if I sound like a politician I<br />
apologise. The simple fact is that good<br />
ports employ good men who do not<br />
tolerate nonsense. Men and management<br />
working in harmony dispose of nonsense<br />
quicker than any Union agreement, work<br />
procedure or terms of reference. \'\le can<br />
have all the pieces of paper we like in the<br />
world, but none will ever be able to replace<br />
that very essential ingredient in life-all<br />
of us working as a team together. Nobody<br />
in the company which employs me works<br />
for me, I hope they all work with me for<br />
the company.<br />
May I just say one thing in conclusion,<br />
not with the deliberate intention of embarrassing<br />
Mr \'\lilbraham. My remarks are<br />
addressed to those who work with him. I<br />
have only known Mr Wilbraham about<br />
two years. During that period a friendship<br />
has grown up between us based on, I<br />
believe, mutual respect-for my part it is<br />
based on respect and admiration. Your<br />
companies, T ony, are essentially family<br />
companies where the boss is anything but a<br />
faceless wonder-I too work for a family<br />
company, but have had the opportunity to<br />
work in other environments. There is no<br />
comparison between working with a family<br />
company and working in other broaderbased<br />
companies. The family company<br />
wins every time. This country was<br />
essentially built on family companies and<br />
it is in these great family companies that<br />
one observes the complete lack of nonsense.<br />
] consider myself privileged to work in a<br />
fami ly company and also to be associated<br />
with other fami ly companies such as yours.<br />
On behalf of all your guests may I not<br />
only once aga in say thank you, but also<br />
wish you personally, your family, and all<br />
your staff who work with you, every success<br />
for the future-thank you.<br />
[Mr A B (Tony) Wilbraham is Chairman<br />
of United Towing and Humber Tugs. The<br />
Wilbraham family are majority shareholders<br />
of the Companies.]