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Gangway No.1 Spring 1976 - BlueStarLine.org

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The<br />

COl<br />

wins<br />

The f ollowing is the text DJ a speech made by<br />

Mr J G PaYlle in Grimsby Town H all on<br />

5 December 1975 at a dinller given by United<br />

Towing alld H umber Tugs:<br />

At a time when I suspect we are all<br />

scratching to keep our head above water or<br />

more definitively when we 3rc trying to<br />

retain in our businesses a positive cash flow<br />

it is probably worth once again having a<br />

look at the basic elements which make a<br />

shipping company's profit and loss account<br />

good, bad or indifferent.<br />

On 1 April 1974 I gave the Reginald<br />

Grout M emorial lecture in the City of<br />

London and the subject was 'British Liner<br />

Shipping: Future Prospects and Problems'.<br />

I then said British Liner Shipping should<br />

have three principal objectives-these<br />

were:<br />

- that if we were to remain in business<br />

that we account on a replacement cost<br />

depreciation basis<br />

-next, that we must continue to improve<br />

the efficiency of our ports and transport<br />

network<br />

- and last, that we must work closer than<br />

ever with our customers.<br />

These remarks were made at a time of<br />

relati ve economic boom-it does however<br />

seem to me that the remarks have possibly<br />

even more force at a time of economic<br />

decline.<br />

I do not intend to dwell on accounting<br />

problems tonight as Mr Sandiland and<br />

others are tending to gi ve us all mental<br />

indigestion at the moment, nor do I intend<br />

to talk about customer relations, despite<br />

the importance of good customer relations.<br />

It seems appropriate whilst here on<br />

Humberside to simply state the essentials<br />

of a good port from a shipowner's point of<br />

view.<br />

I make no apologies for stating the<br />

obvious because we tend to live in an era<br />

when the obvious or the truth, if you like,<br />

is clouded by other issues, at worst<br />

political issues or a genuine fear of the<br />

truth.<br />

Costs of ships and equipment escalate<br />

at a rate hitherto unknown-here may I<br />

illustrate that container ships which were<br />

delivered to us in 1969 should have cost us<br />

about four million pounds, will probably<br />

end up costing us eight million pounds<br />

because of the declining value of the pound<br />

and similar ships to be delivered in 1977<br />

will probably leave us no change out of<br />

twenty-five million pounds.<br />

\'qith tugs, supply boats, ferries, tramps,<br />

bulk carriers all costing two or three times<br />

the amount they would have done five to<br />

ten years ago the one thing that shipowners<br />

are aUlooking for more than ever before is<br />

maximum utilisation of their assets. Ships<br />

at sea make money, ships in port cost<br />

money. ] n other words we all want our<br />

ships in and out of port in the shortest<br />

possible space of time. \'\lhat, therefore,<br />

apart from an efficient tug service, makes a<br />

port work-probably three or four things<br />

only :<br />

- the right equipment, there is nothing<br />

more soul destroying than the wrong<br />

equipment<br />

-the right amount of space in which to<br />

operate<br />

-good management<br />

-and last but not least, the desire on the<br />

part of the men in the port to work.<br />

Funnily enough, good management and<br />

good men working in harmony can overcome<br />

poor equipment and a shortage of<br />

space-therefore one must put the men in<br />

the port and their attitude to the job in<br />

hand as the essential ingredient of a<br />

successful port.<br />

What creates harmony in a management!<br />

men relationship? Much has been written<br />

by so-called experts on this subject. To me<br />

the essential factors are:<br />

-an identifiable, accessible and respected<br />

boss who is not a faceless wonder<br />

-and men who desire to work and are<br />

willing to accept that some disciplines<br />

are necessary for a job to be done<br />

efficiently.<br />

Many of you will say 'what about the<br />

Trade Unions in all this?' Their role to me<br />

is a complementary one. The U nions<br />

should ensure that the men get a fair deal<br />

and protect the individual against bad<br />

management. Unions should negotiate<br />

agreements on behalf of the men-if that<br />

is necessary. But having negotiated an<br />

agreement, I do believe the Unions have a<br />

very real and ultimate responsibility of<br />

making sure that their members abide by<br />

that agreement. If an agreement simply<br />

becomes a basis for further negotiation<br />

then in simple terms 'all is lost' . Nothing<br />

will ever work efficiently on that basis. I<br />

do not accept however that Unions are<br />

essential, if for no other reason than that a<br />

Union which cannOt or will not control its<br />

members is probably our worst enemy<br />

today. Unions require good management<br />

just as business requires good management.<br />

Might I liken a Union which has lost<br />

control of its members to business management<br />

which has lost control of its costs.<br />

The end result is chaotic.<br />

No doubt many of you will be sitting<br />

here tonight saying 'easier said than done',<br />

and I agree-most things are easier said<br />

than done. But has not the time arri ved<br />

when each and everyone of us, whether we<br />

be manager or clerk, director or crane<br />

driver, chairman or office boy, should ask<br />

ourselves one simple question-are we<br />

worth the money in our take home pay?­<br />

are we giving a day's work for a day's pay?<br />

1fnot, what is stopping us-is it indifferent<br />

management, lack of leadership, an undisciplined<br />

work force or the mistaken<br />

belief that 'she'll be right', to coin an<br />

Australian expression. One thing is certain,<br />

nothing will ever be right unless a lot of<br />

the nonsense which goes on at the present<br />

moment is very firml y sat on in all places<br />

in our society. \'\le all have a responsibility<br />

in this regard and all I simply suggest is<br />

that unless we all discharge that responsibility<br />

we are not playing our part.<br />

Gentlemen, if I sound like a politician I<br />

apologise. The simple fact is that good<br />

ports employ good men who do not<br />

tolerate nonsense. Men and management<br />

working in harmony dispose of nonsense<br />

quicker than any Union agreement, work<br />

procedure or terms of reference. \'\le can<br />

have all the pieces of paper we like in the<br />

world, but none will ever be able to replace<br />

that very essential ingredient in life-all<br />

of us working as a team together. Nobody<br />

in the company which employs me works<br />

for me, I hope they all work with me for<br />

the company.<br />

May I just say one thing in conclusion,<br />

not with the deliberate intention of embarrassing<br />

Mr \'\lilbraham. My remarks are<br />

addressed to those who work with him. I<br />

have only known Mr Wilbraham about<br />

two years. During that period a friendship<br />

has grown up between us based on, I<br />

believe, mutual respect-for my part it is<br />

based on respect and admiration. Your<br />

companies, T ony, are essentially family<br />

companies where the boss is anything but a<br />

faceless wonder-I too work for a family<br />

company, but have had the opportunity to<br />

work in other environments. There is no<br />

comparison between working with a family<br />

company and working in other broaderbased<br />

companies. The family company<br />

wins every time. This country was<br />

essentially built on family companies and<br />

it is in these great family companies that<br />

one observes the complete lack of nonsense.<br />

] consider myself privileged to work in a<br />

fami ly company and also to be associated<br />

with other fami ly companies such as yours.<br />

On behalf of all your guests may I not<br />

only once aga in say thank you, but also<br />

wish you personally, your family, and all<br />

your staff who work with you, every success<br />

for the future-thank you.<br />

[Mr A B (Tony) Wilbraham is Chairman<br />

of United Towing and Humber Tugs. The<br />

Wilbraham family are majority shareholders<br />

of the Companies.]

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