job description - Catholic Charities of the Archdiocese of New York

Job Number:
Agency: CCCS
JOB DESCRIPTION
2000025
Assistant Director of Case Management-New York City
Reports To: CCCS Director Case
Management
Department: COS
Status: Full Time/Exempt Date Created: Jan 5, 2010
Summary
Assist the Department Director in the oversight of NYC based case management services
including administrative program management. Directly Supervise case managers and
supervisors in offices throughout Manhattan and the Bronx and provide consultation to
offices in Staten Island. Responsible for departmental operations in absence of the
Department Director.
Duties and Responsibilities
1. Responsible for NYC based management services, including staff supervision and
case record supervision.
2. Assist in providing direct support and supervision to CC federation agencies that
adopt and use the case management model and standards used by CCCS.
3. Provide supervision to the supervisors and case managers as needed.
4. Oversee the development and implementation of services to respond to changing
client needs.
5. Provide support, guidance and technical assistance to staff in handling challenging
cases.
6. Assist the department director in managing the integrated delivery of case
management, emergency food services, and related work at the different program
sites.
7. Assists/trains staff members in completing accurate case records and monitors use of the
Outcomes system for quality assurance purposes. Conduct case record audits at least
two times per year according to established quality improvement standards.
8. Assist in preparing annual department budget.
9. Assist in preparation and readiness for program audits and site visits to program sites.
10. Represent Agency to parishes and other community services
11. Assist in developing grant proposals.
12. Other duties as assigned.

Education, Skills, Competencies and Experience Required
• Master’s degree in social work, LMSW or LCSW preferred.
• Five (5) years progressive experience in management, preferably with programs in
multiple sites.
• Ability to communicate and present effectively, both verbally and in writing
• Ability to travel throughout Hudson Valley.
• Understanding of Catholic Social Teaching, parish and Church Structures.