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CPS Annual Report 2005-2006 - PDF - Crown Prosecution Service

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Maximising Attendance<br />

In April 2004, the Maximising Attendance Project was launched<br />

with the aim of improving absence management in the <strong>CPS</strong>. The<br />

Project is focusing on the following five main areas of activity over<br />

two years:<br />

• Improving management information;<br />

• Establishing realistic but challenging targets for the reduction of<br />

sickness absence;<br />

• Reviewing and updating the current policies on sickness absence;<br />

• Providing guidance for managers and individuals on sickness<br />

absence management roles and responsibilities with training<br />

where appropriate; and<br />

• Developing solutions to tackle longer-term absences.<br />

The <strong>CPS</strong> continues to provide local managers with quarterly<br />

feedback on absence trends, together with support from HR<br />

professionals who have been successful in reducing the number<br />

of long-term absences. A review of absence policy and processes<br />

has resulted in more clarity and the development of a toolkit<br />

for managers.<br />

Work is currently underway to better understand the impact of<br />

absence on running costs and so far the <strong>CPS</strong> has reduced the<br />

administrative costs of supporting long-term absences by about<br />

£400,000 in <strong>2005</strong>. The <strong>CPS</strong> average absence per person for the<br />

period 1 January – 31 December <strong>2005</strong> was 8.5 days.<br />

COMPASS<br />

The COMPASS Programme is a Private Finance Initiative (PFI)<br />

between the <strong>CPS</strong> and LogicaCMG and gives <strong>CPS</strong> prosecutors,<br />

caseworkers and administrators the technology they need to deliver<br />

a constantly improving, modern and efficient service to the public.<br />

The COMPASS infrastructure has grown from supporting staff in<br />

less than 100 sites in 2001, to supporting staff working in 680 sites,<br />

with the added dimension of 1,000 staff having access to <strong>CPS</strong><br />

systems from anywhere in the United Kingdom via a telephone<br />

line. The number of users, including police staff, has grown by 31%<br />

to 8,900; and court links have increased by 300% to 200. Over<br />

100 <strong>CPS</strong> Direct staff now have IT links to work from home and<br />

provide a 24/7 advice service to the police.<br />

Since the implementation of the Case Management System in<br />

2003, approximately 4 million cases have been registered on the<br />

system, allowing information to be input and retrieved quickly, in<br />

support of effective decision making.<br />

Improved Procurement<br />

In <strong>2005</strong>-06 <strong>CPS</strong> has continued to develop eProcurement to<br />

deliver efficiency savings. All requirements over £50,000 were<br />

tendered electronically, reducing the cost of conducting the tender<br />

process for both the department and suppliers. Online ordering<br />

solutions are now available for stationery, printing, hotel<br />

accommodation and rail bookings. The <strong>CPS</strong> has also successfully<br />

used framework contracts arranged by other government<br />

departments for its requirements in respect of stationery,<br />

reprographics, hotel accommodation and conference bookings,<br />

temporary staff, professional services, furniture and information<br />

network services.<br />

The <strong>CPS</strong> awarded a significant contract for the provision of<br />

telephony services during the year.The new technology available<br />

through this contract will provide the opportunity to achieve cost<br />

savings and enable the department to consider new and<br />

innovative ways of working for staff, including remote working.<br />

The new contract for information network services will provide<br />

the <strong>CPS</strong> with a strategic information management capability<br />

enabling the <strong>Service</strong> to improve the way it stores, manages and<br />

disseminates information, both internally and externally to the<br />

public and other members of the criminal justice community. The<br />

system, Infonet, will also bring improved ability, through electronic<br />

document management, for the <strong>CPS</strong> to meet Freedom of<br />

Information and Data Protection Act access requests.<br />

James Carter and Gordon Cranford, Procurement and<br />

Commercial <strong>Service</strong>s<br />

THE CROWN PROSECUTION SERVICE ANNUAL REPORT & RESOURCE ACCOUNTS <strong>2005</strong> - 06<br />

35

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