GROUP AT A GLANCE DCC Energy DCC SerCom DCC Healthcare ...

02 D C C A N N U A L R E P O R T A N D A C C O U N T S 2 0 1 2
GROUP AT A GLANCE
DCC Energy
Sales, marketing and distribution of oil
and liquefied petroleum gas (LPG).
Revenue
(% of Group)
Operating profit
(% of Group)
Customers
Commercial, retail, domestic,
industrial, agricultural,
aviation and marine.
Principal
operating
locations
Britain, Ireland,
Sweden, Denmark
and Austria.
For more information
see pages 14 to 19
73.2%
45.1%
DCC SerCom
SerCom Distribution: Sales, marketing
and distribution of IT, communications
and home entertainment products.
SerCom Solutions: Supply chain
management services.
For more information
see pages 20 to 25
Revenue
(% of Group)
20.4%
Operating profit
(% of Group)
28.8%
Customers
SerCom Distribution:
IT and mobile resellers, dealers, retailers,
etailers, grocers and catalogue retailers.
SerCom Solutions:
IT equipment manufacturers,
outsourced equipment manufacturers,
consumer electronics companies
and telecommunications equipment
manufacturers.
Principal
operating
locations
Britain, Ireland,
France, Spain,
Portugal, Belgium,
the Netherlands,
Luxembourg,
Poland, China,
Mexico and the USA.
DCC Healthcare
Hospitals Supplies & Services: Medical
device and pharma products sales,
marketing and distribution and value
added logistics services to hospitals.
Health & Beauty Solutions: Outsourced
services to brand owners in the health and
beauty sector.
For more information
see pages 26 to 31
Revenue
(% of Group)
3.1%
Operating profit
(% of Group)
12.7%
Customers
Hospitals, retail pharmacy, pharma
wholesalers, homecare channel, brand
owners, mail order companies, specialist
health and beauty retailers and private
label suppliers.
Principal
operating
locations
Britain and Ireland.
DCC Environmental
Provider of a broad range of
recycling, waste management and
resource recovery services.
Revenue
(% of Group)
Operating profit
(% of Group)
Customers
Industrial, commercial,
construction and public sector,
in the hazardous and nonhazardous
markets.
Principal
operating
locations
Britain and Ireland.
For more information
see pages 32 to 35
1.2%
7.7%
DCC Food & Beverage
Sales, marketing and distribution of food
and beverage products.
Revenue
(% of Group)
Operating profit
(% of Group)
Customers
Grocery multiples, symbol and
independent retailers including
pharmacies, off-licenses, hotels,
restaurants and cafes.
Principal
operating
locations
Britain and Ireland.
For more information
see pages 36 to 39
2.1%
5.7%

03
OVERVIEW
BUSINESS PERFORMANCE
GOVERNANCE
FINANCIAL STATEMENTS
INFORMATION
Employees
Market leadership positions
4,174
DCC Energy is the largest oil distributor in Britain and in
Sweden and a leading oil distributor in Ireland, in Denmark
and in Austria. It is also one of the leading sales and
marketing businesses for branded fuel cards in Britain.
DCC Energy is the second largest LPG sales, marketing and
distribution business in Britain and in Ireland.
Employees
1,743
Employees
Market leadership positions
In the UK, SerCom Distribution is the largest distributor in home
entertainment products (including games consoles and software,
consumer electronics and AV accessories and peripherals) and a
leading distributor of IT and communications products (including
PCs, printers, smartphones, peripherals, consumables and
networking products).
In Ireland, it is the largest distributor of home entertainment
products and a leading distributor of IT products. In France, it
is also a leading distributor of IT products.
Market leadership positions
SerCom Distribution is now the fifth largest distributor of IT
and home entertainment products in Europe.
SerCom Solutions is a strategic supply chain partner for some
of the world’s leading technology and telecommunications
companies.
1,169
DCC Healthcare is the largest distributor of medical devices
and pharma products in Ireland with a developing presence
in Britain and is also the largest provider of outsourced
compounding services in Ireland.
It is a leading provider of value added logistics services in
Britain.
DCC Healthcare is the leading British based outsourced
provider to the health and beauty sector.
Employees
Market leadership positions
896
DCC Environmental is the leading recycling, waste
management and resource recovery services provider
in Scotland. It owns the largest material recycling facility
in the East Midlands at Nottingham. It also owns the
leading national waste oil and hazardous waste collection,
processing and recycling business in Britain.
DCC Environmental is the largest hazardous waste
treatment business in Ireland.
Employees
Market leadership positions
886
In Ireland, DCC Food & Beverage is the leading supplier
of healthy foods and beverages, fine foods and vitamins,
minerals and supplements. It is also a leading value added
distributor of indulgence products in the grocery, impulse
and food service sectors. It is also a leading distributor of
wine in Ireland to both the on and off-trade.
In Britain, DCC Food & Beverage is a leading supplier of
branded and exclusive retail solutions to the multiple offtrade
sector of the UK wine market.