How do I register online? - La Sierra University

How do I register online?
Students must log into their self-service account to register online.
What is my USER ID for my Self-Service account?
The USER ID for self-service is your student ID number.
How do I reset my password for my Self-Service account?
If you forgot your password click on “Forgot Password” and answer the security questions you previously
set up to reset your password to your six digit birth date. If you don’t know your security questions or never
set them up, contact the Records Office at 951-785-2006 to have it reset manually.
What is an alternate pin and how do I obtain one?
The alternate pin is a five digit code that allows student to register online. Only advisors can issue alternate
pins to students.
Why do I have holds and how do I clear them?
A registration hold is placed on a student’s account when there is a issue that needs to be resolved. View
holds in your Self-Service account at www.lasierra.edu/selfservice. From the main menu, go to “Student”→
“Student Records” → “View Holds”. To request information about a hold, contact the 4-digit campus
extension beside each hold. If calling off-campus, add “(951)785” to the extension: (951) 785-####
What does “Pre-requisite or test error” mean?
This error restricts registration for particular classes because a student is trying to register for a class for
which they do not qualify. In other words, there are classes and/or placement exams that are required prior
to registering for the current class. The minimum grade for all pre-requisite classes is “C”.
What does “Level restriction” mean?
A level restriction is when Freshman and Sophomore students try to register for classes that are 300 level
and above . Students must have Junior or Senior standing to register for 300 or 400 level courses. (Juniors =
88-135 units, Seniors = 136 units and up)
What does “Maximum Hours Reached” mean?
This error occurs when a student tries to register for more than 18 units (or more than 13 units if the student
has provisional status). Students must contact the Dean of their school to petition an overload before they
can register for more than 18 units.

What is my email address and my email password?
A student’s email address is their first initial, the first three letters of their last name, the last three numbers
of their student ID number, and followed by @my.lasierra.edu. ex) Mickey Mouse ID#123456 =
mmou456@my.lasierra.edu.
The password for La Sierra email address is set up by students through their self-service accounts
How do I reset my email address password?
Only students can reset their email passwords through their self-service accounts by clicking on “Forgot
Password” under the “Student” tab.
When can I start registering for classes and when is the last day to drop classes?
Dates for class registration and withdrawal vary each quarter. Students must view the academic calendar on
the La Sierra bulletin. The bulletin is available online at www.lasierra.edu/bulletin.
What does “Student Status Prohibits Registration” mean?
This error occurs when a student’s term status is marked as inactive. Students must contact the Admissions
Office for more information at 951-785-2176.
How do I know what classes to register for?
Students must speak with their advisors to know which classes to register for. Also, students may view their
program guidelines under the La Sierra bulletins at www.lasierra.edu/bulletin.
What if the class I need to register for is full?
If a class a full, students must select a different section or speak with the instructor to see if adding is a
possibility. Only the instructor may override a student into full classes.
What is an override?
An override is the authority given by faculty for students to register for restricted class. Overrides are placed
online through the student self-service account. Once an override is placed on to a student’s account, the
student has 48 hours to register for the class or else the override expires.
How many units is Full-Time status?
12 units is full-time status for undergraduate students and 6 units for graduate students.

How do I transfer my classes from a different college?
To transfer credits students must request their official transcript from the college they attended and mail it to
the Records Office at 4500 Riverwalk Pkwy. Riverside, CA 92515. Transcripts are ONLY considered official if
they are mailed DIRECTLY from the colleges themselves. If the student is admitted, evaluation are
processed within 5-7 business days.
How do I change my name or address?
Students must fill out a Data Correction form and provide the appropriate documentation (ex. State ID,
Marriage Certificate, etc.) to show proof of changes. This form is available at the Records Office in the
administration building.
How do I get approval to take classes at a different college?
Before taking classes at a different college, students must fill out an Off-Campus Registration Form to make
sure the courses are transferable. This form is available at the Records Office or by visiting
www.lasierra.edu/registrar.
How do I get my official transcripts?
To order transcripts, students must fill out a Transcript Request Form, which is available online at
www.laiserra.edu/registrar or at the Records Office. Once the form is completed with signature, it must be
turned in to the Records Office at:
La Sierra University
Records Office
4500 Riverwalk pkwy.
Riverside, CA 92515
Or
Fax to: 951-785-2447
Or
Scan and email to: registrar@lasierra.edu