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Referral Guide to Emergency Accommodation and Support Services ...

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Agency<br />

Location<br />

Target Group<br />

Service Model<br />

Philosophy<br />

Contact Details<br />

<strong>Referral</strong> Process<br />

Staff Duty Hours<br />

<strong>Support</strong> Provided<br />

Rules<br />

Costs Involved<br />

Disability Access<br />

CANBERRA EMERGENCY<br />

ACCOMMODATION SERVICE –<br />

BROKERAGE SERVICE<br />

Anglicare Youth <strong>and</strong> Family <strong>Services</strong><br />

ACT region<br />

People experiencing housing crisis who are<br />

relatively self managing<br />

Brokerage service – ie assistance with bond<br />

money, motels, rental arrears<br />

Flexible options for people experiencing housing<br />

crisis<br />

P 6230 1486 F 6230 1419 M<br />

E ceas@saviours.ath.cx<br />

GPO Box 628 Canberra ACT 2601<br />

By phone for assessment – SAAP referral form.<br />

Turnaround time 24 hours. Can self refer<br />

9.00 am – 5.00 pm Monday <strong>to</strong> Friday after hours<br />

emergency phone contact on above number<br />

Low interest loans <strong>to</strong>wards rent arrears <strong>and</strong> bond.<br />

1 – 3 days crisis accommodation in a caravan /<br />

hotel / motel. Transitional accommodation for 3<br />

months, case management<br />

To be discussed with clients<br />

Clients are encouraged <strong>to</strong> contribute <strong>to</strong><br />

accommodation costs up <strong>to</strong> 25% of income in<br />

addition <strong>to</strong> repaying any loans provided<br />

N/A<br />

Outreach/<strong>Support</strong><br />

LAST REVISED JULY 2005

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