Referral Guide to Emergency Accommodation and Support Services ...

FHOS – Family Housing
Outreach Service
Agency
Location
Target Group
Service Model
Philosophy
Contact Details
Y.W.C.A. of Canberra
Northside
Families including pregnant women
Individual homes for families (7 homes)
As part of an international and national movement, the
YWCA of Canberra acts to empower women and girls
and build a better community in the ACT through
advocacy, community development, education and
services
P 6242 6211 F 6242 6311 M
E fhos@ywca-canberra.org.au
Referral Process
Staff Duty Hours
Support Provided
Rules
Costs Involved
Disability Access
PO Box 85 Mitchell ACT 2911
Contact by phone, FHOS accepts intakes from all
eligible families, however does not keep a waiting list.
When a house becomes vacant it is allocated according
to a procedure assessing priority of need. Can self refer
9.00 am – 5.00 pm Monday to Friday
Low cost supported accommodation in individual
homes for up to 12 months. Transitional outreach
support, information and referral
Families sign a Tenancy Agreement with Modified
Prescribed Terms Must be self managing, be willing to
engage in case management and support programs
Capacity to pay is not an eligibility requirement,
transitional and outreach support is free.
Accommodation is up to 25% of income
Partial access to some houses
Family Accomm
LAST REVISED JULY 2005