Referral Guide to Emergency Accommodation and Support Services ...

FEATT – Families Experiencing
Accommodation Transitions in
Tuggeranong
Agency
Location
Target Group
Service Model
Philosophy
Contact Details
Y.W.C.A. of Canberra
Southside
Families, including pregnant women
6 individual houses for families
As part of an international and national movement the
YWCA of Canberra acts to empower women and girls
and build a better community in the ACT through
advocacy, community development education and
services
P 6291 8333 F 6291 8600 M
E featt@ywca-canberra.org.au
Referral Process
Staff Duty Hours
Support Provided
Rules
Costs Involved
Disability Access
PO Box 2480 Tuggeranong ACT 2901
Contact by phone. FEATT accepts intakes from all
eligible families, however does not keep a waiting list.
When a house becomes vacant it is allocated
according to a procedure assessing priority of need.
Can self refer
9.00 am – 5.00 pm Monday to Friday
On call after hours and weekends
Low cost supported accommodation, transitional
outreach support, information and referral
Families sign a Tenancy Agreement with Modified
Prescribed Terms. Must be self managing, be willing to
engage in case management and support programs
Capacity to pay is not an egilibility requirement.
Transitional and outreach support is free.
Accommodation is up to 25% of income
Partial access to some houses
Family accomm
LAST REVISED JULY 2005