Clinical Case Manager Casa Mutua Supportive Housing Program

331 East 70 th Street
New York, NY 10021
Clinical Case Manager
Casa Mutua Supportive Housing Program
Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services
providers, is a 118-year-old settlement house that provides an extensive array of effective and integrated
evidence-based programs--social, educational, legal, housing, health, mental health and fitness--which
significantly improve the lives of 20,000 people in need each year, ages 3 to 103, on the East Side of
Manhattan. Our constituents include older adults, homeless and formerly homeless adults, children and
families, recent immigrants, disabled persons and thousands more. Our programs—staffed by social workers,
educators, public interest lawyers, case managers, advocates and many others—include a nationallyrecognized
Early Childhood Center, RealArts After School Program and Summer Camp, Women’s Mental
Health Shelter, two Senior Centers, transportation program for frail seniors, caregivers programs, two social
adult day programs, case management program for frail seniors, Legal Advocacy Department, Visual and
Performing Arts, Fitness & Aquatics, Adult Education and more. For more information on Lenox Hill
Neighborhood House, please visit our website at www.lenoxhill.org.
Casa Mutua is our supportive housing program on East 102 nd Street in Manhattan for 54 formerly homeless
adults with histories of mental illness and substance use. The Clinical Case Manager collaborates with the
social service team to provide comprehensive supportive services to a caseload of tenants that ensure safety
and support.
Reports to:
Supervising Social Worker, Casa Mutua, Lenox Hill Neighborhood House
Specific Responsibilities:
The specific responsibilities of the Clinical Case Manager include but are not limited to the following:
• Provide direct service to clients including assessment, supportive counseling, case management,
advocacy for entitlements and services, group work and referral to resources including psychiatric
and medical care, substance use services, etc.
• Participate in a teamwork approach to service provision and work cooperatively with staff at all levels
at Casa Mutua, Lenox Hill Neighborhood House and the East Side Homeless Network to ensure
quality service provision.
• Complete comprehensive assessments to inform, develop and implement service plans.
• Complete related paperwork (psychosocials, progress notes, surveys, consent forms) well and in a
timely manner.
• Participate in case conferences and staff meetings.
• Escort tenants to appointments as needed.
• Assist tenants in problem-solving and conflict resolution between neighbors or outside
family/friends.

• Attend and facilitate group activities including monthly parties, meals and groups to model
appropriate social behavior and build relationships with tenants.
• Perform other related duties incidental to the work as assigned.
Qualifications
Applicants must possess a Bachelor’s Degree; minimum of one year of relevant experience in the field of
substance use and/or mental illness. The successful applicant must possess excellent interpersonal and
relationship building skills. A social justice perspective, experience and commitment to working with mentally
ill and homeless populations, and desire to end homelessness are all required. Ability to communicate
effectively in Spanish is required.
EOE
Send resume and cover letter to:
Deborah Fader, Supervising Social Worker
casamutuajobs@lenoxhill.org