Download the FACT SHEET PDF HERE - IHG Owners Association

Fact Sheet
CONTACT INFO
WHO WE ARE
MISSION
HISTORY
IHG Owners Association
Three Ravinia Drive, Suite 100
Atlanta, Georgia 30346
Phone: 770-604-5555
Fax: 770-604-5684
Website: www.owners.org
The IHG Owners Association represents the interests of owners
and operators of more than 3,200 InterContinental Hotels Group
(IHG) hotels worldwide in the United States, Europe, the Middle
East, Africa, Canada, Mexico and Latin America. The IHG family
of brands include InterContinental Hotels & Resorts®, Crowne
Plaza® Hotels and Resorts, Hotel Indigo, Holiday Inn® Hotels
and Resorts, Holiday Inn Express®, Staybridge Suites® and
Candlewood Suites®.
The Owners Association supports the long-term interests of the
diverse ownership community of IHG hotels and strives to:
Work hand-in-hand with owners to improve the profitability of
hotels, strengthen the system, and exchange ideas and best
practices
Work globally in partnership with IHG
Support the drive for industry leadership through the delivery
of financial performance, guest preference, employee
engagement and performance, and environmental
responsibility and community involvement
Established by Holiday Inn founder Kemmons Wilson in 1956 as
the National Association of Holiday Inns, the Owners Association
is the first association of owners in the hotel industry and has
been a voice for its members, playing a vital role in communicating
with IHG management about issues associated with a franchised
hotel operation. The Association works closely with IHG to
establish and coordinate standards and programs to marketing
and communications strategies.
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STRATEGIC
PRIORITIES
Working in collaboration with IHG, the Owners Association has
identified strategic priorities to guide its activities for the next three
to five years:
o Making IHG brands preferred by guests, owners and
colleagues through:
Effective use of IHG operating and performance
tools
Standards that elevate the branded guest
experience
Making the General Manager the Hotel Brand
Manager
o Embedding corporate responsibility in our business
GOVERNANCE
IHG Owners Association is governed by Officers and a Board of
Directors, which is supported by a global committee structure.
Committee chairpersons are elected to serve a one-year term;
Board members are elected to two-year terms.
Mike Hembree
Chairman
Smartbrands LLC
mike.hembree@owners.org
Buggsi Patel
Chairman-Elect
BHG Hotels
PRESIDENT
IHG Owners Association’s President is the voice and continuity of
the Association, representing the long-term interests of IHG
owners around the globe.
Eva Ferguson
President
770-604-5555
eva.ferguson@owners.org
WHAT’S IN A NAME?
PRESS CONTACTS
As the IHG Owners Association, our preference is to be referred
to by our full name, and not an acronym. “The Association” or
"Owners Assn" is the preferred shorthand, rather than IHGOA.
Christine Lambert, Director of Communications
678-646-4826
chris.lambert@owners.org
Visit us at www.owners.org or follow the IHG Owners Association on Facebook or LinkedIn.
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