Government Security News

Data Conversion Labs seeking participants in
survey of content delivery outlets
Technical communicators, tools
vendors, consultants, and even
client organizations and end users
all feel the rapid changes
coming to content preparation,
delivery and consumption. To
better understand these changes
over time Data Conversion Laboratory
(DCL) and The Center
for Information-Development
Management (CIDM) are now
conducting their third annual
survey of practitioners, Following
the Trends — Is Your Content
Ready?, which is open now until
March 16, 2015.
“Content creation, management
and delivery grows more
complex, seemingly daily,” said
DCL CEO Mark Gross. “Understanding
the trends, challenges
and needs of the technical communications
industry, and how
they change over time opens the
doors to provide better solutions
and evolving best practices to
benefit practitioners, their organizations
and their customers.”
The first survey, conducted in
early 2013, found that content
providers in most organizations
take on multiple roles. And a
comparison
of those roles
with 2014 results
shows an
increasing percentage
have
responsibilities
in technical
support and in
customer service.
In addition,
the number
and variety
of channels to
which content is published are
increasing, especially in the areas
of mobile apps and mobile device
delivery. The 2015 survey should
uncover how these and other key
areas are continuing to shift.
“While many technical
communicators believe their
competitors are ahead of them in
delivering quality content electronically,
roughly half of our
respondents in 2014 believe they
are ready to support their organizations’
business requirements
for digital content,” notes Joann
Hackos, Director for CIDM. “We
think it’s critical to stay on top
of the barriers to digital content
6
delivery from the business and
technology perspectives, so that
providers can plan for and actually
meet their organization’s
business requirements.”
Invitations to participate
in the survey have been sent to
previous participants; the survey
is available at: http://www.dclab.
com/resources/surveys/dcl-cidm-trends-survey-2015.
About Data Conversion
Laboratory, Inc. (DCL)
DCL (www.dclab.com) is a leader
in helping organizations grow
the value of their content assets
investment. With digitization