Technical Support System Integration - ScanSource
Technical Support System Integration - ScanSource
Technical Support System Integration - ScanSource
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Typical <strong>System</strong> <strong>Integration</strong> Services include:<br />
+ Hardware and software integration and configuration<br />
+ First Article or pilot integration solutions<br />
+ Customer-owned product can be integrated with product<br />
purchased from <strong>ScanSource</strong> to create a complete solution<br />
+ Custom image management for customer-supplied<br />
and/or <strong>ScanSource</strong>-generated images<br />
+ Custom network solutions for customers that need to remotely<br />
access and configure product prior to being shipped<br />
+ Pre-bundled and pre-built custom hardware/software solutions<br />
that are inventoried and do not require SI lead time<br />
+ Full hardware functionality and diagnostic testing<br />
+ BIOS/ firmware upgrade and system setting configuration<br />
+ Network registration and configuration<br />
+ Hardware and Software “Test-Script” testing<br />
+ Custom labeling or asset tagging<br />
+ Custom unit reporting<br />
+ Custom packaging that includes the ability to ship<br />
completely integrated solutions in a single carton<br />
+ Custom kitting solutions<br />
+ Third-party software installation and configuration<br />
+ Large rollouts<br />
+ Overflow integration<br />
For more information contact Jim Palmer at 800.944.2430, ext. 3706<br />
or Ellen Fry at 800.944.2439, ext. 3727<br />
OUI Managed Services<br />
OUI offers value-added SKU’d services to business partners and value-added resellers.<br />
Turnaround time is quick, and all services can be ordered with equipment on a single<br />
PO through your sales rep or fast catalog. These services include:<br />
+ Network assessment<br />
+ Remote integration and programming<br />
+ Remote end user training<br />
+ Custom quotes for programming in a variety of training classes