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Retailer Report - Amazon Web Services

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The Kangs have made many changes and upgrades to their<br />

Lottery operation since first opening their doors. Their<br />

scratch-off selection has grown from 20 to 60 instant facings.<br />

Keno and Racetrax were also added to the mix of games,<br />

doubling their Lottery business. In addition, the store<br />

became an Agent Plus location, further improving sales.<br />

Not content to rest on their laurels, the Kangs then added<br />

a table and chairs to create an area where customers can sit<br />

and enjoy their Lottery play. Throwing their own Keno and<br />

Ravens Cash Fantasy parties have also been part of the Kangs’<br />

strategy to draw attention to their Lottery operation.<br />

The Kangs have been very proactive in promoting their<br />

Lottery business. It has paid off – literally.<br />

Making a Difference with<br />

SalesMaker Seminars<br />

In the Spotlight. . .<br />

Steady Growth for Quik Mart citgo in annapolis<br />

More scratch-offs, more terminal games and more<br />

attention to their customers ...Quik Mart Citgo in<br />

Annapolis has more than quadrupled their ten-week<br />

sales average. Located at 2042 West St., Quik Mart has<br />

grown to be the area’s largest Lottery agent. Owners<br />

Wan and Sun Kang purchased the store in March 2002.<br />

In 2004, their ten-week sales average was $8,000. Now<br />

that average is $47,000.<br />

Looking to get more from your Lottery sales? Beginning in March, the<br />

Maryland Lottery, in partnership with Scientific Games, will hold a series<br />

of SalesMaker seminars. Designed to increase awareness and drive sales<br />

of Lottery products, program topics include: profit per square foot analysis,<br />

proper merchandising of instant tickets, winner awareness signage, customer<br />

traffic patterns, and “Ask for the Sale” techniques.<br />

The seminar will be led by Jeff Sinacori, Vice President of Retail Development<br />

for Scientific Games. Jeff is a former New York Lottery independent retailer who increased sales from<br />

$500,000 to over $5 million annually, making his store one of the top-selling Lottery locations worldwide.<br />

“We’re extremely pleased to offer this unique program to our retail partners,” said John Martin, Assistant<br />

Director for the Lottery. “Every retailer can benefit from the tips and techniques Jeff shares. We’re looking<br />

forward to helping our retail partners increase their return on their Lottery investment.”<br />

Invitations to participate in the SalesMaker seminars will be arriving at select retailers soon. If you have<br />

any questions, contact your Lottery sales rep today.

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