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Ag Sales Rules - Illinois Agricultural Education

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<strong>Illinois</strong> Association of Vocational <strong>Ag</strong>riculture Teachers<br />

<strong>Ag</strong>ricultural <strong>Sales</strong> Career Development Event<br />

Fall 2005<br />

Purpose of the Event<br />

The marketing of agricultural products is a key to profitability in today’s competitive economy and<br />

agricultural sales plays a major role in the marketing process. Through this event, students will have an<br />

opportunity to prepare for careers in sales by participating in a wide range of activities oriented around the<br />

total sales process.<br />

A. General Information<br />

1. Team: A team shall consist of five (5) members. Each team member will participate in the<br />

objective test and in one of the practicums, which includes the oral sales presentation, which will<br />

have been previously prepared by the team member. The team will work together to solve a Market<br />

Analysis Problem.<br />

2. Awards: All scores will be added to calculate the team score. Individual awards will be based<br />

upon the total of (a) the objective test score and (b) the practicum score.<br />

3. Tie Breakers: Judges must break all individual ties before turning in scores. Should a tie occur in<br />

top individuals, the individual with the greatest number of perfect scores shall be ranked higher.<br />

Should a tie remain, the tie will be broken using the highest practicum score.<br />

4. Miscellaneous: No one will be allowed to observe any presentation. A project summary sheet<br />

should be prepared.<br />

5. Registration: This event shall be open to any school desiring to participate. Pre-registration for<br />

this career development event is expected by a deadline to be announced in ITCS Instructional<br />

Materials News & Notes. Entry fees are not refundable.<br />

6. Additional Information: Refer to National FFA Career Development Events manual.<br />

B. Career Development Event Format (Content is similar to the National Event, but has been<br />

shortened in length.)<br />

The career development event shall consist of three parts: (1) Objective Test (2) Practicums (3)<br />

Team Market Analysis Problem.<br />

The career development event will consist of 100 points per team member: test, 50 points;<br />

practicum, 50 points.<br />

C. Career Development Events Divisions<br />

1. Objective Test: The objective test is designed to test each team member's understanding of the<br />

professional sales process, the role that selling plays in the marketing of agricultural products, and<br />

the knowledge possessed by students relative to the event areas of advertising and promotion,<br />

customer relations, products display, telephone skills, market analysis and customer prospecting,<br />

job application, and interviewing for a sales position.<br />

a. Team members will work individually.<br />

b. The test will consist of 50 multiple-choice questions.<br />

c. The test questions will be based on the attached list of required references.<br />

d. Twenty-five minutes will be allotted to complete the Objective Test, with each question worth<br />

one point for a total of 50 points.


Fall 2005<br />

2. Practicums: Each participant will complete one of the five (5) designated practicums in the event.<br />

Practicums to be conducted will be coordinated with the National FFA Career Development<br />

Event, so that the same practicums will be used in both the State Career Development Event and<br />

the National Career Development Event. Each participant will be pre-assigned the practicum by<br />

the team coach prior to event registration. The event host will furnish all materials used in the<br />

practicums. Each practicum will be worth 50 points per team. Twelve minutes will be allotted to<br />

complete each practicum. Consult the National FFA Career Development Events manual for<br />

examples.<br />

Practicum Titles:<br />

a. Customer Relations - choose an area from the list below (see number 6).<br />

b. Advertising and Promotion - may be either broadcast or print.<br />

c. Telephone Skills - choose an area from the list below (see number 6).<br />

d. Product Display - all materials will be provided by the site host.<br />

e. <strong>Sales</strong> Presentation - these will all be cold call situations.<br />

1) Official FFA dress is required.<br />

2) The team will select an existing or realistic agricultural product from the list of seven (7)<br />

general product areas -- (a) through (g) -- and prepare the presentation in advance.<br />

a) <strong>Ag</strong>ricultural Mechanics<br />

b) <strong>Ag</strong>ricultural Production<br />

c) <strong>Ag</strong>ricultural Products and Processing<br />

d) <strong>Ag</strong>ricultural Supplies and Services<br />

e) Forestry<br />

f) Natural Resources and Rural Recreation<br />

g) Ornamental Horticulture<br />

3) Presenter shall be permitted one hand-held prop, not to exceed two feet by three feet. Props<br />

may be a single sheet of poster board with easel, a marker board with easel, a<br />

pamphlet/brochure, or a computerized presentation as per the National FF A <strong>Rules</strong>.<br />

4) Each presenter will be allowed 5 minutes for their presentation with a visual (e.g. light,<br />

standing, etc.) time warning at 3 1/2 minutes. The presenter will conclude at 5 minutes. An<br />

additional 2 minutes will be allowed for judges to ask questions to clarify any parts of the<br />

sales presentation.<br />

5) The event will operate with a set of judges consisting of a minimum of two qualified<br />

individuals. One judge will serve as the customer for all presentations.<br />

6) The areas of interest/expertise for the scenario, customer relations practicum and telephone<br />

skills practicum shall be animal sciences, ag mechanics, crop/plant sciences, horticulture, or ag sciences.


Fall 2005<br />

Customer Relations Scorecard<br />

Possible<br />

Points<br />

Participant<br />

Points<br />

Conversation<br />

Voice-tone, empathy, grammar 8 _________<br />

Attitude-pleasant, friendly 8 _________<br />

Information<br />

Requested from customer 8 _________<br />

Provided to customer 8 _________<br />

Assessment<br />

Correct identification of problem 6 _________<br />

Correct solution prescribed 6 _________<br />

Closing<br />

Review, closure 6 _________<br />

Total Points 50 _________<br />

Advertising and Promotion/Print Scorecard<br />

Possible<br />

Participant<br />

Points<br />

Points<br />

Knowledge of Subject Matter 5 _________<br />

Creativity 6 _________<br />

Effectiveness of Ad/Poster 6 _________<br />

Appropriateness 4 _________<br />

Neatness/Clarity 4 _________<br />

Total Points 25 _________<br />

Advertising and Promotion/Broadcast Scorecard<br />

Possible<br />

Participant<br />

Points<br />

Points<br />

Knowledge of Subject Matter 5 _________<br />

Creativity 7 _________<br />

Effectiveness of Commercial 7 _________<br />

Quality 6 _________<br />

Total Points 25 _________


Fall 2005<br />

Telephone Practicum Scorecard<br />

Possible<br />

Points<br />

Participant<br />

Points<br />

Telephone Etiquette 4 _________<br />

Introduction 4 _________<br />

Voice 6 _________<br />

Attitude 10 _________<br />

Information Gathered 10 _________<br />

Evidence of Product Knowledge 10 _________<br />

Closing of Order/Dealing with Complaint 6 _________<br />

Total Points 50 _________<br />

Product Display Scorecard<br />

Possible<br />

Points<br />

Participant<br />

Points<br />

Creativity 6 _________<br />

Attractiveness 10 _________<br />

Central Theme 10 _________<br />

<strong>Sales</strong> Appeal 10 _________<br />

Design 6 _________<br />

Color Harmony 4 _________<br />

Focal Point 4 _________<br />

Total Points 50 _________<br />

<strong>Sales</strong> Presentation Scorecard<br />

Possible<br />

Participant<br />

Points Excellent Good Fair Points<br />

Pre-approach 15 15 to 12 11 to 8 7 to 4 _________<br />

Approach 5 5 to 4 3 2 _________<br />

Demonstration 15 15 to 12 11 to 8 7 to 4 _________<br />

Customer<br />

Objections 5 5 to 4 3 2 _________<br />

Closure 10 10 to 8 7 to 5 4 to 2 _________<br />

Total Points 50 _________<br />

3. Team Event: Market Analysis Problem<br />

Working as a group, the team will solve a Market Analysis Problem. Twelve minutes will be allotted to complete<br />

this activity.


Fall 2005<br />

Market Analysis and <strong>Sales</strong> Goals Development Scorecard<br />

Possible<br />

Points<br />

Participant<br />

Points<br />

Goals 6 _________<br />

Creativity 6 _________<br />

Completeness (Long/Short Range Goals) 6 _________<br />

Neatness and Grammar 10 _________<br />

Proper Marketing Mix (price,<br />

product promotion, place) 10 _________<br />

Knowledge of Marketing Concept(s) 10 _________<br />

Evaluation and Control Procedures 6 _________<br />

Total Points 50 _________<br />

D. Evaluation Criteria<br />

1. Preapproach<br />

a. Preparation for sale<br />

b. Product knowledge<br />

2. Approach<br />

a. First impressions<br />

b. Create customer attention<br />

c. Establish rapport<br />

d. Determine customer wants<br />

3. Demonstration<br />

a. Feature and related customer benefits<br />

b. Allow customer to participate<br />

c. Attempt trial closes<br />

4. Handling customer objections<br />

a. Identifying customer objections<br />

b. Handle customer objections<br />

5. Closing the sale<br />

a. Ask for the order<br />

b. Recognize closing opportunities


Fall 2005<br />

E. Required References<br />

Career Development Events Handbook 2006-2010. National FFA Organization, P.O. Box 68960, 6060<br />

FFA Drive, Indianapolis, IN.46268-6060.<br />

ITCS Instructional Materials, University of <strong>Illinois</strong>, 1401 S. Maryland Dr., Urbana, IL 61801.<br />

U6030 The Relationship of <strong>Sales</strong> to <strong>Ag</strong>riculture<br />

U6031 Careers in <strong>Ag</strong>ricultural <strong>Sales</strong><br />

U6032 <strong>Ag</strong>ricultural <strong>Sales</strong> Communications<br />

U6033 Steps in Preparing for an <strong>Ag</strong>ricultural <strong>Sales</strong> Call<br />

U6034 Conducting an <strong>Ag</strong>ricultural <strong>Sales</strong> Call<br />

Instructional Materials Service, Texas A&M University, F.E. Box 2588, College Station, Texas<br />

77843-2588.<br />

8746 <strong>Ag</strong>riscience 312, Personal Skill Development in <strong>Ag</strong>riculture<br />

Ditzenberger and Kidney, Selling-Helping Customers Buy. South-Western Publishing Company,<br />

Cincinnati, Ohio. 1986.<br />

To order: 1-800-543-7972 - Stock number: S-20<br />

Samson and Little, Advertising Planning and Techniques. South-Western Publishing Company,<br />

Cincinnati, Ohio. 1985.<br />

To order: 1-800-543-7972 - Stock number: D-20<br />

OPTIONAL REFERENCES<br />

<strong>Ag</strong>ricultural Business <strong>Sales</strong> and Marketing, Curriculum Guide, Instructional Materials Laboratory,<br />

University of Missouri, Columbia. 1989.<br />

To order: 1-800-669-2465; Instructional Materials Laboratory, 2316 Industrial Drive, Columbia,<br />

Missouri 65202. Student handout available.<br />

Samson and Little, Visual Merchandising - Planning and Techniques. South-Western Publishing Company,<br />

Cincinnati, Ohio. 1985.<br />

To order: 1-800-543-7982 - Stock number: D-21<br />

Brown and Kirkwood, Developing the <strong>Ag</strong>ricultural Sale Professional (video tape series), Farm Credit<br />

Services, St. Paul, Minnesota. 1990.<br />

To order: 1-612-221-1458; Farm Credit Services, <strong>Education</strong> Training Department, 375 Jackson, St.<br />

Paul, Minnesota, 55102.<br />

Video Titles: Building Persuasive <strong>Sales</strong> Skills<br />

Assessing Customer Needs<br />

Communicating Product Benefits<br />

Getting and Giving Commitment<br />

A Facilitator's Guide and student materials are available for each videotape.

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