Ag Sales Rules - Illinois Agricultural Education
Ag Sales Rules - Illinois Agricultural Education
Ag Sales Rules - Illinois Agricultural Education
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
<strong>Illinois</strong> Association of Vocational <strong>Ag</strong>riculture Teachers<br />
<strong>Ag</strong>ricultural <strong>Sales</strong> Career Development Event<br />
Fall 2005<br />
Purpose of the Event<br />
The marketing of agricultural products is a key to profitability in today’s competitive economy and<br />
agricultural sales plays a major role in the marketing process. Through this event, students will have an<br />
opportunity to prepare for careers in sales by participating in a wide range of activities oriented around the<br />
total sales process.<br />
A. General Information<br />
1. Team: A team shall consist of five (5) members. Each team member will participate in the<br />
objective test and in one of the practicums, which includes the oral sales presentation, which will<br />
have been previously prepared by the team member. The team will work together to solve a Market<br />
Analysis Problem.<br />
2. Awards: All scores will be added to calculate the team score. Individual awards will be based<br />
upon the total of (a) the objective test score and (b) the practicum score.<br />
3. Tie Breakers: Judges must break all individual ties before turning in scores. Should a tie occur in<br />
top individuals, the individual with the greatest number of perfect scores shall be ranked higher.<br />
Should a tie remain, the tie will be broken using the highest practicum score.<br />
4. Miscellaneous: No one will be allowed to observe any presentation. A project summary sheet<br />
should be prepared.<br />
5. Registration: This event shall be open to any school desiring to participate. Pre-registration for<br />
this career development event is expected by a deadline to be announced in ITCS Instructional<br />
Materials News & Notes. Entry fees are not refundable.<br />
6. Additional Information: Refer to National FFA Career Development Events manual.<br />
B. Career Development Event Format (Content is similar to the National Event, but has been<br />
shortened in length.)<br />
The career development event shall consist of three parts: (1) Objective Test (2) Practicums (3)<br />
Team Market Analysis Problem.<br />
The career development event will consist of 100 points per team member: test, 50 points;<br />
practicum, 50 points.<br />
C. Career Development Events Divisions<br />
1. Objective Test: The objective test is designed to test each team member's understanding of the<br />
professional sales process, the role that selling plays in the marketing of agricultural products, and<br />
the knowledge possessed by students relative to the event areas of advertising and promotion,<br />
customer relations, products display, telephone skills, market analysis and customer prospecting,<br />
job application, and interviewing for a sales position.<br />
a. Team members will work individually.<br />
b. The test will consist of 50 multiple-choice questions.<br />
c. The test questions will be based on the attached list of required references.<br />
d. Twenty-five minutes will be allotted to complete the Objective Test, with each question worth<br />
one point for a total of 50 points.
Fall 2005<br />
2. Practicums: Each participant will complete one of the five (5) designated practicums in the event.<br />
Practicums to be conducted will be coordinated with the National FFA Career Development<br />
Event, so that the same practicums will be used in both the State Career Development Event and<br />
the National Career Development Event. Each participant will be pre-assigned the practicum by<br />
the team coach prior to event registration. The event host will furnish all materials used in the<br />
practicums. Each practicum will be worth 50 points per team. Twelve minutes will be allotted to<br />
complete each practicum. Consult the National FFA Career Development Events manual for<br />
examples.<br />
Practicum Titles:<br />
a. Customer Relations - choose an area from the list below (see number 6).<br />
b. Advertising and Promotion - may be either broadcast or print.<br />
c. Telephone Skills - choose an area from the list below (see number 6).<br />
d. Product Display - all materials will be provided by the site host.<br />
e. <strong>Sales</strong> Presentation - these will all be cold call situations.<br />
1) Official FFA dress is required.<br />
2) The team will select an existing or realistic agricultural product from the list of seven (7)<br />
general product areas -- (a) through (g) -- and prepare the presentation in advance.<br />
a) <strong>Ag</strong>ricultural Mechanics<br />
b) <strong>Ag</strong>ricultural Production<br />
c) <strong>Ag</strong>ricultural Products and Processing<br />
d) <strong>Ag</strong>ricultural Supplies and Services<br />
e) Forestry<br />
f) Natural Resources and Rural Recreation<br />
g) Ornamental Horticulture<br />
3) Presenter shall be permitted one hand-held prop, not to exceed two feet by three feet. Props<br />
may be a single sheet of poster board with easel, a marker board with easel, a<br />
pamphlet/brochure, or a computerized presentation as per the National FF A <strong>Rules</strong>.<br />
4) Each presenter will be allowed 5 minutes for their presentation with a visual (e.g. light,<br />
standing, etc.) time warning at 3 1/2 minutes. The presenter will conclude at 5 minutes. An<br />
additional 2 minutes will be allowed for judges to ask questions to clarify any parts of the<br />
sales presentation.<br />
5) The event will operate with a set of judges consisting of a minimum of two qualified<br />
individuals. One judge will serve as the customer for all presentations.<br />
6) The areas of interest/expertise for the scenario, customer relations practicum and telephone<br />
skills practicum shall be animal sciences, ag mechanics, crop/plant sciences, horticulture, or ag sciences.
Fall 2005<br />
Customer Relations Scorecard<br />
Possible<br />
Points<br />
Participant<br />
Points<br />
Conversation<br />
Voice-tone, empathy, grammar 8 _________<br />
Attitude-pleasant, friendly 8 _________<br />
Information<br />
Requested from customer 8 _________<br />
Provided to customer 8 _________<br />
Assessment<br />
Correct identification of problem 6 _________<br />
Correct solution prescribed 6 _________<br />
Closing<br />
Review, closure 6 _________<br />
Total Points 50 _________<br />
Advertising and Promotion/Print Scorecard<br />
Possible<br />
Participant<br />
Points<br />
Points<br />
Knowledge of Subject Matter 5 _________<br />
Creativity 6 _________<br />
Effectiveness of Ad/Poster 6 _________<br />
Appropriateness 4 _________<br />
Neatness/Clarity 4 _________<br />
Total Points 25 _________<br />
Advertising and Promotion/Broadcast Scorecard<br />
Possible<br />
Participant<br />
Points<br />
Points<br />
Knowledge of Subject Matter 5 _________<br />
Creativity 7 _________<br />
Effectiveness of Commercial 7 _________<br />
Quality 6 _________<br />
Total Points 25 _________
Fall 2005<br />
Telephone Practicum Scorecard<br />
Possible<br />
Points<br />
Participant<br />
Points<br />
Telephone Etiquette 4 _________<br />
Introduction 4 _________<br />
Voice 6 _________<br />
Attitude 10 _________<br />
Information Gathered 10 _________<br />
Evidence of Product Knowledge 10 _________<br />
Closing of Order/Dealing with Complaint 6 _________<br />
Total Points 50 _________<br />
Product Display Scorecard<br />
Possible<br />
Points<br />
Participant<br />
Points<br />
Creativity 6 _________<br />
Attractiveness 10 _________<br />
Central Theme 10 _________<br />
<strong>Sales</strong> Appeal 10 _________<br />
Design 6 _________<br />
Color Harmony 4 _________<br />
Focal Point 4 _________<br />
Total Points 50 _________<br />
<strong>Sales</strong> Presentation Scorecard<br />
Possible<br />
Participant<br />
Points Excellent Good Fair Points<br />
Pre-approach 15 15 to 12 11 to 8 7 to 4 _________<br />
Approach 5 5 to 4 3 2 _________<br />
Demonstration 15 15 to 12 11 to 8 7 to 4 _________<br />
Customer<br />
Objections 5 5 to 4 3 2 _________<br />
Closure 10 10 to 8 7 to 5 4 to 2 _________<br />
Total Points 50 _________<br />
3. Team Event: Market Analysis Problem<br />
Working as a group, the team will solve a Market Analysis Problem. Twelve minutes will be allotted to complete<br />
this activity.
Fall 2005<br />
Market Analysis and <strong>Sales</strong> Goals Development Scorecard<br />
Possible<br />
Points<br />
Participant<br />
Points<br />
Goals 6 _________<br />
Creativity 6 _________<br />
Completeness (Long/Short Range Goals) 6 _________<br />
Neatness and Grammar 10 _________<br />
Proper Marketing Mix (price,<br />
product promotion, place) 10 _________<br />
Knowledge of Marketing Concept(s) 10 _________<br />
Evaluation and Control Procedures 6 _________<br />
Total Points 50 _________<br />
D. Evaluation Criteria<br />
1. Preapproach<br />
a. Preparation for sale<br />
b. Product knowledge<br />
2. Approach<br />
a. First impressions<br />
b. Create customer attention<br />
c. Establish rapport<br />
d. Determine customer wants<br />
3. Demonstration<br />
a. Feature and related customer benefits<br />
b. Allow customer to participate<br />
c. Attempt trial closes<br />
4. Handling customer objections<br />
a. Identifying customer objections<br />
b. Handle customer objections<br />
5. Closing the sale<br />
a. Ask for the order<br />
b. Recognize closing opportunities
Fall 2005<br />
E. Required References<br />
Career Development Events Handbook 2006-2010. National FFA Organization, P.O. Box 68960, 6060<br />
FFA Drive, Indianapolis, IN.46268-6060.<br />
ITCS Instructional Materials, University of <strong>Illinois</strong>, 1401 S. Maryland Dr., Urbana, IL 61801.<br />
U6030 The Relationship of <strong>Sales</strong> to <strong>Ag</strong>riculture<br />
U6031 Careers in <strong>Ag</strong>ricultural <strong>Sales</strong><br />
U6032 <strong>Ag</strong>ricultural <strong>Sales</strong> Communications<br />
U6033 Steps in Preparing for an <strong>Ag</strong>ricultural <strong>Sales</strong> Call<br />
U6034 Conducting an <strong>Ag</strong>ricultural <strong>Sales</strong> Call<br />
Instructional Materials Service, Texas A&M University, F.E. Box 2588, College Station, Texas<br />
77843-2588.<br />
8746 <strong>Ag</strong>riscience 312, Personal Skill Development in <strong>Ag</strong>riculture<br />
Ditzenberger and Kidney, Selling-Helping Customers Buy. South-Western Publishing Company,<br />
Cincinnati, Ohio. 1986.<br />
To order: 1-800-543-7972 - Stock number: S-20<br />
Samson and Little, Advertising Planning and Techniques. South-Western Publishing Company,<br />
Cincinnati, Ohio. 1985.<br />
To order: 1-800-543-7972 - Stock number: D-20<br />
OPTIONAL REFERENCES<br />
<strong>Ag</strong>ricultural Business <strong>Sales</strong> and Marketing, Curriculum Guide, Instructional Materials Laboratory,<br />
University of Missouri, Columbia. 1989.<br />
To order: 1-800-669-2465; Instructional Materials Laboratory, 2316 Industrial Drive, Columbia,<br />
Missouri 65202. Student handout available.<br />
Samson and Little, Visual Merchandising - Planning and Techniques. South-Western Publishing Company,<br />
Cincinnati, Ohio. 1985.<br />
To order: 1-800-543-7982 - Stock number: D-21<br />
Brown and Kirkwood, Developing the <strong>Ag</strong>ricultural Sale Professional (video tape series), Farm Credit<br />
Services, St. Paul, Minnesota. 1990.<br />
To order: 1-612-221-1458; Farm Credit Services, <strong>Education</strong> Training Department, 375 Jackson, St.<br />
Paul, Minnesota, 55102.<br />
Video Titles: Building Persuasive <strong>Sales</strong> Skills<br />
Assessing Customer Needs<br />
Communicating Product Benefits<br />
Getting and Giving Commitment<br />
A Facilitator's Guide and student materials are available for each videotape.