Evaluation of the Ticket To Work Program - Mathematica Policy ...

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preparation activity. The Survey Operations Center locating, telephone survey, and field
operations staff did an excellent job of locating and interviewing NBS respondents.
SSA staff from the Office of Operations, the Office of Employment Support Programs
within the Office of Disability and Income Support Programs, the Office of Systems, and
the Office of the Actuary provided detailed comments on a draft of this report. In
particular, we want to thank Dan O’Brien, Anthony Murray, Nancy Sciabarrasi, Carol
Brenner, Danzell Cutler, Regina Bowden, Desiree Fitzgerald, Peter Kierpiec, Marianne
Daley, Sharon Shreet, Linda A. Walker, Barbara Kirchhausen, and Howard Bradley for their
thoughtful comments and suggestions.
We want to add a special note of thanks to those individuals who provided the
implementation and operational information we used to develop this report, including staff
from the SSA central, regional, and field offices; from the Ticket to Work Program Manager;
and from the many service providers whose experiences are discussed in this report.
We also want to thank the more than 7,500 beneficiaries who responded to the NBS.
We hope that this report and the broader Ticket to Work Evaluation will provide
information to improve their lives and the lives of other people with disabilities.
Acknowledgments