septembeR 7 - Society for Maintenance & Reliability Professionals

Register 

Today! 

early bird deadline 

September 7 

SMRP: The premier asset management resource.

Let’s Celebrate Our 

20 Year Anniversary! 

Dear Colleagues, Supporters, 

and Friends: 

It is my pleasure to invite you 

to the SMRP 20th Annual 

Conference, October 15-18, 

in sunny Orlando, Florida. 

This year we are excited to 

celebrate a special milestone. 

This year’s theme, Celebrating 

20 Years of Promoting Excellence 

in Maintenance and Reliability, 

proudly recognizes our contribution to 

the industry as the largest maintenance and reliability event 

in North America! 

Featuring a Job Fair, 

General Session, and 

Educational Workshops 

This information-packed week begins on Monday, October 

15th with a Job Fair, followed by optional workshops that 

can be included with your registration at a very reasonable 

cost. The presentations and workshops encompass each 

of the pillars from the SMRP Body of Knowledge: Business 

and Management; Manufacturing Process Reliability; 

Equipment Reliability; Organization & Leadership; and Work 

Management. 

There will be 75+ workshops and presentations across six 

tracks with five of the tracks focused on the SMRP Body of 

Knowledge, and the sixth track aligned with the SMRP Certified 

Maintenance Reliability Technician program. A total of 

24 workshops over three days, half and full-day sessions, 

will be available on Monday, Thursday, and Friday. Whether 

you are a CMRP, CMRT, or aspiring to be either, one or more 

of these workshops will be extremely beneficial to you. 

Keynote Speaker 

Alison Levine 

You won’t want to miss this year’s Keynote Speaker, Alison 

Levine, a mountaineer, explorer, and speaker who has 

survived some of the most challenging environmental 

conditions known to man. An adjunct professor 

at the U.S. Military Academy at West Point, Levine has 

ascended to the highest peaks on every continent, skied 

the North and South Poles, and nearly completed the first 

American Women’s Everest Expedition. A sought after consultant 

and lecturer, on Tuesday morning Levine will connect 

staying alive in the mountains to thriving in a fast-paced 

changing world. 

Multiple Networking 

Opportunities 

You will experience countless opportunities to catch up with 

old friends and swap business cards with new contacts. On 

Monday and Tuesday evenings, attend networking receptions 

in the Exhibit Hall, and if you choose an additional 

Monday workshop, consider arriving on the weekend prior 

to the conference to play golf and meet industry peers at 

the Annual SMRP Golf Outing at the notable Disney Palm 

Golf Course. 

In addition, we invite you to join us on Wednesday afternoon 

for the closing session. This year, in addition to the annual 

prize give-away, we will have a display of memorabilia and a 

very special toast as we celebrate 20 years of SMRP. 

One-of-a-Kind Facility Tours 

Take advantage of this year’s unique Orlando location by 

signing up for optional facility tours on Thursday and Friday. 

The Conference Committee is pleased to offer you a tour 

of Universal Studios and two separate but equally interesting 

tours at Walt Disney World. All of these are behindthe-scenes 

tours that can’t be experienced by the general 

public and are tailored especially to you as an M&R professional. 

In closing, I want to send my sincere gratitude to this year’s 

Conference Committee and Track Leaders who have 

worked tirelessly to bring you the best conference offerings 

available in our industry. We highly encourage you to 

take advantage of the special and limited hotel room block 

reserved until September 13 and the Early Bird Registration 

Rates available until September 7! 

Yours in reliability, 

Bob Kazar, CMRP, PMP 

2012 SMRP Annual Conference Chair 

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20th Annual Conference 

5 reasons to attend the SMRP 

Save time & money — From the educational sessions to the exhibit hall to the informal exchanges 

during networking events, you are guaranteed to discover new M&R solutions to streamline your workflow, reduce errors, 

and increase productivity. 

Make a more efficient purchasing decision — See the equipment in 

person and compare product features side-by-side on the show floor. You’ll easily make up the time out of the office 

by holding a year’s worth of business meetings in just three short days. 

Learn a “best practice” that will improve 

your profitability — Explore six conference tracks filled with current, innovative, and quality content 

from our Five Pillars of SMRP’s Body of Knowledge. The ROI on that knowledge will more than pay for your trip! 

4Emphasize you are a valuable asset to your company — 

Keep up with the latest M&R issues and topics as you mingle and network with colleagues who can offer you new 

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ideas and exchange contact information to build future business opportunities. 

Education and networking continues long after the 

conference closes — SMRP’s valuable conference is just a sampling of what you’ll find on our 

member’s only website, www.smrp.org. Using our membership directory, library of past conference presentations, Solutions 

articles, and regional workshops and chapter offerings, ensures that your membership will benefit you year-round. 

KEYNOTE PRESENTATION 

Alison Levine 

Join Alison Levine on Tuesday, October 16 to hear her lessons for business and for 

life through a presentation that is one part inspiration, one part motivation, and 

one part humor. 

Alison Levine is no stranger to risk-taking. She has survived sub-zero temperatures, 

hurricane-force winds, and a career on Wall Street. Levine has pushed her 

limits on the world’s highest peaks and soon became one of the most experienced 

female mountaineers in the country. In addition to having tackled some of the most 

extreme environments in the outdoors, Levine has also spent more than two decades 

in the business world. Her professional career has encompassed healthcare, technology, 

and finance. 

Levine currently serves as an adjunct professor at the United States Military 

Academy at West Point in the Department of Behavioral Sciences & Leadership. By drawing 

parallels between staying alive in the mountains and thriving in a fast-paced 

business world, Levine focuses on the topics of leadership, teamwork, 

overcoming odds, taking responsible risks, and dealing 

with changing environments. 

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Schedule at a glance 

schedule subject to change. 

Check the conference website 

for the most up-to-date schedule 

Sunday, October 14 

1:00 P.m. – 5:00 p.m. SMRP’s 9th Annual Golf Tournament 

4:00 p.m. – 6:00 p.m. Marketing Committee Meeting 

6:00 p.m. – 8:00 p.m. BoK Team Leadership Meeting 

Monday, October 15 

7:00 a.m. – 8:00 a.m. Workshop Breakfast 

7:00 a.m. – 8:00 P.m. Registration and Bookstore 

8:00 a.m. – 12:00 p.m. Best Practices Committee 

8:00 a.m. – 12:00 p.m. SMRP Board and Foundation Meeting 

8:00 a.m. – 12:00 p.m. M&RK Committee 

8:00 a.m. – 12:00 p.m. Workshop 9 

8:00 a.m. – 5:00 p.m. Workshops 1–8, 10–13 

10:00 a.m. – 10:30 a.m. Workshop Refreshment Break 

12:00 p.m. – 1:00 p.m. Workshop Lunch 

12:30 p.m. – 1:45 p.m. Disney Institute Seminar and Lunch 

1:00 p.m. – 2:30 p.m. SMRPCO Advisory Council Meeting 

1:00 p.m. – 3:00 p.m. Benchmarking Committee 

2:00 p.m. – 5:00 p.m. SMRP’s 4th Annual Job Fair 

2:30 p.m. – 3:00 p.m. Workshop Refreshment Break 

3:00 p.m. – 4:00 p.m. SMRPCO Annual Business Meeting 

4:00 p.m. – 5:00 p.m. SMRP Annual Member Business Meeting 

5:00 p.m. – 6:00 p.m. CMRP Information Session 

5:00 p.m. – 6:00 p.m. CMRT Information Session 

5:00 p.m. – 6:00 p.m. SMRP New Member Meeting 

5:30 p.m. – 6:00 p.m. Exhibitor Meeting 

6:00 p.m. – 6:30 p.m. Conference Presenter Meeting 1 

6:30 p.m. – 9:00 p.m. Welcome Reception in Exhibit Hall 

Tuesday, October 16 

6:30 a.m. – 7:00 a.m. Conference Presenter Meeting 2 

7:00 a.m. – 6:30 p.m. Registration and Bookstore 

7:00 a.m. – 7:45 a.m. Seated Breakfast 

7:45 p.m. – 9:15 p.m. Keynote Speaker Alison Levine 

9:15 a.m. – 7:00 p.m. Exhibit Hall Open 

9:15 a.m. – 9:45 a.m. Refreshment Break in Exhibit Hall 

9:45 a.m. – 5:30 p.m. Track Sessions 

12:15 p.m. – 1:15 p.m. Lunch in Exhibit Hall 

12:30 p.m. – 1:30 p.m. CMRP Cut Score Workshop 

1:15 p.m. – 3:15 p.m. CMRT Committee Meeting 

1:30 p.m. – 5:30 p.m. Exam Team Meeting 

2:30 p.m. – 3:00 p.m. Refreshment Break in Exhibit Hall 

5:30 p.m. – 7:00 p.m. Networking Reception and 

BOK Drawing in Exhibit Hall 

5:30 p.m. – 9:00 p.m. CMRP/CMRT Certification Exams 

Wednesday, October 17 

7:00 a.m. – 8:00 a.m. Continental Breakfast in Exhibit Hall 

7:00 a.m. – 2:00 p.m. Exhibit Hall Open 

8:15 a.m. – 2:30 p.m. Track Sessions 

10:45 a.m. – 11:15 a.m. Refreshment Break in Exhibit Hall 

12:15 p.m. – 1:15 p.m. Lunch in Exhibit Hall 

2:30 p.m. – 4:00 p.m. 20th Anniversary Celebration, 

Closing Remarks and Door Prize Drawings 

4:30 p.m. – 8:00 p.m. CMRP/CMRT Certification Exams 

Thursday, October 18 

7:00 a.m. – 8:00 a.m. Workshop Continental Breakfast 

7:00 a.m. – 12:00 p.m. Registration and Bookstore 

8:00 a.m. – 11:30 a.m. CMRP/CMRT Certification Exams 

8:00 a.m. – 12:00 p.m. Workshops 17, 23, 24 

8:00 a.m.– 5:00 p.m. Workshops 14–16, 18, 20-22 

8:00 a.m. – 5:00 p.m. Workshop 19 – Day 1 of 2 

9:00 a.m. – 12:00 p.m. SMRPCO Board Meeting 

10:00 a.m. – 10:30 a.m. Workshop Refreshment Break 

12:00 p.m. – 1:30 p.m. Workshop and Facility Tour Lunch 

1:00 p.m. – 4:00 p.m. Facility Tour 1: Walt Disney World: 

Behind the Laundry Logistics Scene 

1:00 p.m. – 4:00 p.m. Facility Tour 2: University of 

Central Florida CMMS 


6:00 p.m. – 9:00 p.m. Facility Tour 3: Universal Studios: 

` A Look at How it All Works! 

Friday, October 19 

7:00 a.m. – 8:00 a.m. Workshop and Facility Tour 

Continental Breakfast 

8:00 a.m. – 4:00 p.m. Facility Tour 4: Walt Disney World: 

Behind the Maintenance Scenes 

& Keys to the Kingdom 

8:00 a.m. – 5:00 p.m Workshop 19 – Day 2 of 2 

10:00 A.m. – 10:30 a.m. Workshop Refreshment Break 

12:00 p.m. – 1:30 p.m. Workshop Lunch 


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Hotel & Travel Information 

Book your hotel room today! 

SMRP has blocked rooms at the Hilton Orlando Lake Buena 

Vista, located in the heart of the Downtown Disney area, home 

of the Downtown Disney Marketplace and Downtown Disney 

Westside. The hotel offers seven restaurants and lounges, a 24- 

hour business center, two outdoor heated swimming pools, and 

a 24-hour fitness center. 

Hilton Orlando Lake Buena Vista 

1751 Hotel Plaza Boulevard 

Lake Buena Vista, FL 32830 

Phone: 407-827-4000 

The SMRP Group Rate is $145.00 per night plus taxes, single or 

double. This applies three days before and after the conference. 

Upgrades are also available at a discount. 

While in the area 

The Orlando area offers a variety of attractions, so we decided 

to let YOU choose what you want to do! Below are links to area 

attractions provided by Orlando and Kissimmee Convention and 

Visitors Bureaus that will help plan your visit to Central Florida. 

For additional information and to see the full list of tours, go to 

the Kissimmee Convention and Visitors Bureau Web site: 

www.visitkissimmee.com or visit orlando.com 

Visit other parts of Florida 

VISIT FLORIDA is the offical tourism marketing corporation for 

the state of Florida. For attractions, events, and travel information, 

go to www.VISITFLORIDA.com or 

call 866-972-5280. 

Note: A deposit of one night’s room and tax will be charged at time of reservation. 

Discounted Group Rate Cut-off Date: September 13, 2012 or 

until the room block sells out. 

Notice: Book directly with the hotel not though a 3rd party 

housing service. 

Ground Transportation 

• For airport shuttle transportation, please purchase your shuttle 

bus ticket on the ground level of the airport at the walk-up 

MEARS ticket booth. $21.00 one-way per person | $34.00 

round-trip per person 

• For taxi transportation, the minimum charge will be $55.00. 

Rental car 

SMRP has arranged a special deal for SMRP members with Avis, 

Enterprise, and National for auto rentals. To reserve your rental 

discount, please use the following codes/account numbers: 

• AVIS: AVIS Worldwide Discount (AWD) Number: Q031767 

www.avisawards.com to view any current specials 

• Enterprise: 5% discount (Business or Personal Use) 

Account Number: XZL0303 

www.enterprise.com 

• National: 10% discount (Business or Personal Use) 

Account Number: XZL0303 

www.enterprise.com 

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SMRP Job Fair 

Put Your Career in Gear! 

October 15, 2012 | 2:00 – 5:00 p.m. 

Free to job seekers, the SMRP Job Fair brings employers and 

job seekers together all over the world under one roof. With 

three hours to network, connect, and interview prior to the 20th 

Annual Conference, this event is ideally positioned to help you 

find your next career or next star employee! 

SMRP Members: $150 per table 

Non-members: $250 per table 

Registration 

Job seekers: Receive a name badge and a list of participating 

employers. 

Employers: Receive one (1) 6 table, two (2) chairs, table 

tent with company name, pre and post-conference job seeker 

registration lists. 

To register as a Job Seeker or an Employer, complete 

the application on the SMRP Conference 

website: www.smrp.org/jobfair. 

seminar & conference 

Workshops 

Disney Institute Seminar 

New! Disney Institute’s Disney’s Approach 

to Business Excellence 

Monday 12:00 p.m. – 1:45 p.m. 

Cost: $175 

The power you need to propel your organization forward is 

waiting at Disney Institute through Disney’s Approach to Business 

Excellence. This unique workshop will explain the five 

most powerful lessons in business; lessons carefully developed 

by the Disney organization in its never-ending pursuit of excellence. 

These universal assets of a successful business: Creativity/innovation, 

leadership excellence, quality service, brand 

loyalty, selection, and training and engagement are the links in 

the renowned “Chain of Excellence.” Together, these lessons 

forge an enduring bond between inspired leaders, motivated 

employees, and satisfied customers that drive financial results 

and sustain years of repeat business. A light lunch is included 

with this workshop. 

Workshops* 

*Workshops are an additional cost from the conference fees. 

Experienced practitioners in the field will lead more than 20 

workshops! Learn from them how to implement best practices 

for maintenance and reliability into your own operations. Space 

is limited and sells out quickly, so sign up today! 

Workshops are scheduled for Monday, October 15, Thursday, 

October 18, and Friday, October 19. 

Half-Day Workshop Cost: $225 each 

8:00 a.m. - 12:00 p.m. 

(Includes breakfast, morning refreshments, and course materials.) 

Full-Day Workshops Cost: $375 each 

8:00 a.m. - 5:00 p.m. 

(Includes breakfast, lunch, morning and afternoon refreshments, 

and course materials.) 

Two-Day Workshop Cost (workshop #19): 

$650 total cost for both days 

(Includes breakfast, lunch, morning and afternoon refreshments, 

and course materials.) 

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Workshops 

Workshop #1 

Leadership Characteristics of 

Successful Maintenance and Reliability 

Organizations 

Paul Casto, Meridium, Inc. 

Monday, October 15, 2012 

8:00 a.m. – 5:00 p.m. 

Visionary Leadership is a distinguishing characteristic of 

successful Reliability and Maintenance organizations and 

initiatives. Today’s leaders are dealing with the loss of their 

critical knowledge base to retirement, a constant drive to reduce 

costs, capital expenses, and risk to lives and the environment – 

while managing their corporate image. 

In this business environment, it takes forward-thinking 

leaders to understand the need to develop their people 

while defining and developing processes that are effective 

and impact improvement. Business as usual worked when 

these factors weren’t in play. Today’s leaders are driven to 

change management, organizational integration, improving 

work processes, stakeholder management, building stronger 

interdepartmental relationships, and instilling sustainability into 

the fabric of the organization. 

This workshop will discuss these aspects of R&M leadership 

as well as developing metrics to measure progress, reward 

systems to foster the right behaviors, determine how to 

improve the probability of success, and be able to build 

and communicate the business case and basic elements of 

leadership. 

Workshop #2 

Bringing Your Maintenance KPIs to the 

Corporate Level 

Terry Wireman, VestaPartners, LLC 


8:00 a.m. – 5:00 p.m. 

In today’s competitive business climate, companies are being 

forced to seek every conceivable advantage to succeed by 

implementing quality improvement initiatives, empowering work 

teams, reorganizing internally, contracting out work, optimizing 

assets, etc. However, these improvement efforts rarely focus 

on the maintenance function, since this function frequently does 

not have KPIs (Key Performance Indicators) that are understood 

or connected to corporate-level KPIs. 

To date, few companies have been able to effectively manage 

maintenance, primarily due to the lack of proper business 

development for the maintenance function. Without a proper 

understanding of the maintenance business function, companies 

cannot develop proper KPIs and have them understood at the 

corporate level. Since the maintenance department and staff 

have a significant impact on the condition, and ultimately, the 

capacity of costly manufacturing, process, and other capitalized 

assets, there is a clear need to develop a maintenance business 

and then a KPI system that is effective at all levels from the shop 

floor to the corporate boardroom. 

This workshop will also be a working session to allow 

attendees to select one of four typical corporate indicators and 

successfully link the maintenance indicators to them through the 

various KPI levels. All attendees should leave with an enhanced 

understanding of developing performance measures and ways 

of presenting them to their corporate managers. 

Workshop #3 

Lessons from NASCAR TM Race Teams’ 

Pursuit of 100% Reliability 

Robert Williamson, Strategic Work Systems, Inc. 


8:00 a.m. – 5:00 p.m. 

Zero breakdowns, zero accidents, and zero defects at peak 

performance in a highly competitive marketplace may seem like 

unrealistic goals, but in NASCAR TM racing these are the essential 

foundations for winning. Top race teams must develop and 

sustain work cultures that abhor waste and inefficiency, thrive on 

continuous improvement, and pursue 100% equipment reliability 

of their critical equipment: The race car. Anything less results in 

failure to compete and ultimately failure of the business venture. 

Failure is not an option. 

NASCAR TM race team methods, especially at the Cup level, 

are the ultimate in competitive motorsports and can serve as a 

model for any capital-intensive business. When you discover 

how they put their common sense principles into practice, the 

model for industry becomes very clear and compelling. Top 

race teams use the principles of leadership and teamwork, lean 

manufacturing, reliability-centered maintenance, total productive 

maintenance, theory of constraints, strategic policy deployment, 

and regulatory compliance to achieve success. But you would 

be hard-pressed to hear the buzz 

words or see the “programs” 

commonly found in business 

industry. 

Participants in this workshop 

will see Six Key Principles 

applied to race cars from 

design to build, through 

routine operations and 

maintenance, and see how 

these proven techniques 

are truly common sense 

and adaptable to capitalintensive 

industries while 

highlighting industrial 

equipment applications 

and work cultures. 

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Workshops 

Workshop #4 

Value Stream Mapping for Maintenance 

Ed Stanek, Jr., LAI Reliability 


8:00 a.m. – 5:00 p.m. 

As maintenance and reliability professionals, how can we find 

time to improve reliability with growing backlogs and restrictive 

maintenance budgets? The answers can be found in identifying 

and removing waste in our systems and what is considered “just 

the way it is” blending into the background. 

Workshop attendees will learn how to apply Value Stream 

Mapping (VSM), as well as other LEAN tools to their 

maintenance processes to create awareness, identify valueadded 

steps, and eliminate Muda (or waste). This will include 

the Lean Maintenance Model, the Value Stream Mapping 

process for Maintenance, Types 1 and 2 Muda (Waste), and OME 

(the OEE of maintenance), and other LEAN tools for removing 

waste in your maintenance program and processes. 

Bring your own data to this hands-on workshop. LAI will also 

conduct a Web session preceding this workshop and provide 

all attendees with a workbook to collect sample data to be used 

during the workshop. 

Workshop #5 

Improving Machinery Assembly, 

Installation Performance & Reliability 

Ian McKinnon, Reliability Solutions Training 


8:00 a.m. – 5:00 p.m. 

During a recent conversation, a high-level manager asked, 

“Why is it that with all of the investments in technology we’ve 

made, we still have the same type of failures in the same or 

near same cycles?” How is it that we fail to recognize the value 

of asset improvements to reliability, production enhancement, 

manufacturing cost, and energy conservation with correct 

application of on-the-floor skill sets? We need to consider how 

“mechanical” failures can be much more than just mechanical 

craft issues, and how these failures also include electrical, 

instrumentation, production, engineering, purchasing, and other 

groups. 

compiled data “pareto” results. Attendees will realize the need 

to place high importance on improving our on-the-floor skill sets 

to further reduce costs, improve reliability, and positively impact 

business competitiveness in achieving “Reliable Manufacturing.” 

Everyone from senior managers, superintendents, and engineers 

to craft technicians are encouraged to attend and increase their 

understanding of machinery assembly and installation essentials. 

Workshop #6 

Results-Oriented Reliability & 

Maintenance Management 2012 

Christer Idhammar, IDCON, Inc. 


8:00 a.m. – 5:00 p.m. 

In the arena of maintenance management, there are 

many common improvement opportunities and obstacles 

to overcome. In this workshop, we will discuss common 

maintenance definitions and concepts, define reliability and how 

to measure and value reliability, and uncover how time is used in 

poor, good, and great maintenance organizations. 

There are many reasons why the multiple reliability improvement 

initiatives do not deliver the projected results, but there are 

enablers to overcome this. Best practices for the maintenance 

system, processes, and elements will be discussed along with 

how to create a reliability culture. This reliability culture must 

include a partnership and work system between Operations, 

Maintenance, Engineering, and Stores. 

Finally, there are many Key Performance Indicators out there 

for organizations to use, but not all of them are useful and 

some of them are quite useless. Indicators must drive and truly 

show results. They must define the gap between how good 

you are and how good you can become. In other words, with 

optimization of maintenance, how do you do that, and is there 

an optimum? By developing a reliability and maintenance 

strategy, a measurable vision and mission, and an action plan, 

your organization can reach where you want and need to be. 

To gain the best value from this workshop, it is highly 

recommended that you participate with a team including your 

operations & maintenance managers, front line supervisors & 

leaders, planners, and crafts people. 

We will take a brief glimpse into how we as maintenance & 

reliability professionals continue to concentrate on technologies 

to find failures with little to no emphasis on real and measurable 

asset improvement. We will build an awareness that includes 

“improvement and precision-based” activities with historical 

“failure-based” efforts to better recognize, reduce, and manage 

asset failures to achieve higher manufacturing gains. 

This session features live dynamic machine sets that plainly 

demonstrate how to move to and achieve “best-in-class” running 

performance utilizing precision techniques in the elimination of 

failure sources. Attendees will receive a field checklist to record 

observations at their facilities, which will receive a review of 

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Workshop #7 

Revisiting Reliability-Centered 

Maintenance Basics – What Did Nowlan 

and Heap Have to Say? 

William R. Steele, Management Resources Group, Inc. 


8:00 a.m. – 5:00 p.m. 

Reliability-Centered Maintenance (RCM) is the process used to 

identify the most effective maintenance approach for systems and 

equipment. This workshop will examine RCM process elements 

and relate them to the original material developed by the airline 

industry as documented in the book authored by F. Stanley Nowlan 

and Howard F. Heap (almost 35 years ago). One of the objectives 

identified by the airline industry was to develop scheduled 

maintenance programs that assured the maximum safety and 

reliability of equipment at the lowest cost. This is an objective that 

stands to this day in most industrial settings. 

For a person just getting started in the maintenance and reliability 

field, this workshop will provide you with a clear understanding 

of Reliability-Centered Maintenance, its process steps, and the 

expected outcomes. For experienced maintenance & reliability 

professionals, this workshop will refresh the topic and illustrate how 

well the original work has stood the test of time. 

Topics to be presented and discussed include: The elements of 

RCM, the role of Failure Modes and Effects Analysis (FMEA), the SAE 

standard and various approaches to RCM, condition monitoring and 

predictive technologies, maintenance task selection, analysis team 

development, and measuring implementation effectiveness. 

Workshop #9 

What a Reliability Engineer 

Needs to Know 

Heinz Bloch, Process Machinery Consulting 


8:00 a.m. – 12:00 p.m. 

This workshop is for the professional reliability engineer 

who is interested in improving his/her plant and professional 

growth. The topics explored will cover advanced best practices 

for particular commonly-used machinery, such as pumps, 

compressors, and motors. In addition, Best of Class procedures 

and practical tips will be explored for the following questions: 

• What does a reliability engineer have to know? 

• How does he/she acquire this knowledge? 

• Who pays for training of a professional? 

• Does training end at the facility’s main gate? 

• Where does the reliability engineer stand in the organization 

and to whom does he/she report? 

• Role statements, training plans, and weekly listing of work 

record---why they are needed. 

Workshop #8 

Design for Reliability 

Mike Poland, Life Cycle Engineering 


8:00 a.m. – 5:00 p.m. 

Ninety-five percent of the total life cycle cost of a new asset, 

system or process is determined during design. In this 

workshop, you’ll explore the principles of Life Cycle Asset 

Management, a holistic approach that addresses not only 

infrastructure needs, but also the supporting people, business 

processes, data, and enabling techniques that are critical to 

success. You’ll also learn how to minimize life cycle cost and 

decrease risk in the major stages of a facility’s life cycle concept, 

design, construction, commissioning, certification, production, 

decommissioning, and disposal. In essence, during this workshop 

you will learn how to design for reliability. 

The learning objectives of this workshop include: Describing 

the role, methods, and significance of designing for reliability, 

implementing a checklist of design for reliability considerations, 

describing the concepts of life cycle asset management, life cycle 

cost, and asset management, performing a design simplified 

failure modes and effects analysis (DSFMEA), and incorporating 

human factor considerations in safety and reliability. 

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Workshops 

Workshop #10 

Maintenance Management 101/201 

Bruce Hawkins, Management Resources Group, Inc. 


8:00 a.m. – 5:00 p.m. 

Much has been written about advanced reliability and strategies 

and tools such as RCM, TPM, Predictive Technologies, and EAM 

Systems. Many books and articles illustrating their successful 

implementation appear every day. Indeed, they are some of the 

most valuable tools an organization can use to advance down 

the road to a proactive reliability culture. 

For these tools to be of maximum value, the organization must 

be ready to use them effectively. Like a farmer preparing his/ 

her fields by tilling and fertilizing, the organization must be 

armed with some fundamental philosophies and values so these 

advanced concepts can take root. Without these fundamentals, 

an organization has the potential to invest significant resources 

into one or more of these tools and receive little sustainable 

benefit. 

These fundamental philosophies can only come from the 

maintenance & reliability leader. This individual must set the right 

expectations and reinforce these through the correct behaviors 

for the organization to develop the necessary discipline to 

effectively use the tools. Unfortunately, there is no “primer” that a 

maintenance manager can turn to where these philosophies are 

explained. 

Most effective managers learn these fundamentals through 

a good mentor or through experience – the school of “hard 

knocks.” So what if you don’t have a mentor and can’t afford to 

make the mistakes necessary to gain experience? Not to worry, 

this workshop will explore several of the most important lessons 

that a maintenance & reliability leader must learn to create the 

foundation for a proactive maintenance culture. 

Workshop #11 

Leading the Performance Culture 

Transformation 

Brad Peterson & Ian Hedding, SAMI 

are often unsustainable because the culture did not embrace 

and adopt the new methods, tools, and processes by exhibiting 

the required behaviors. 

This workshop will go through a detailed summary of the 

Performance Culture, as well as the philosophy and methods 

that are used in creating this type of organization. Significant 

time will be spent discussing the 4 Ps of the Performance 

Culture: Predictability, performance, people, and purpose. 

In addition to these domains that drive sustainable business 

performance improvements, the workshop presenters will 

dive deeper into the supporting elements of each of the 4 

Ps, to provide a detailed understanding of the core drivers of 

behavioral and cultural change. 

We will review specific case studies, as well as our article 

“Creating the Performance Culture,” which outlines SAMI’s 

thought leadership behind the quantification of cultural change. 

Graphical models will be used to support the discussion of 

cultural transformation, with a before-and-after look into a 

reactive culture turned Performance Culture. 

Workshop #12 

Maintenance Planning & Scheduling 

Doc Palmer, Richard Palmer and Associates 


8:00 a.m. – 5:00 p.m. 

Maintenance planning and scheduling should dramatically 

improve the productivity of maintenance. For example, a 

group of 30 maintenance technicians should be performing the 

work of 47 persons when aided by a single planner. Yet most 

maintenance organizations do not have a planning function 

and most that do are frustrated. The author of McGraw-Hill’s 

Maintenance Planning and Scheduling Handbook, Doc Palmer, 

reviews the fundamentals and then leads class exercises to 

illustrate the principles and techniques to achieve success. 

This workshop not only covers the theory and vision, but also 

the nuts and bolts of how planning and scheduling work. This 

workshop allows class participants to take specific practices 

home to their own organizations. Participants should be able to 

implement a new planning organization or dramatically improve 

an existing planning organization. 


8:00 a.m. – 5:00 p.m. 

Most organizations are good at developing detailed business 

processes, building task lists, and creating requirements for 

measuring performance in one way or another. We often 

see companies track financial and functional performance, 

but seldom find companies who define, quantify, and track 

behavioral and/or cultural performance. When a company 

doesn’t execute the steps to define the specific behaviors that 

will drive cultural transformation, any improvement initiative 

the company undertakes is up against systemic cultural 

resistance. In many cases, these initiatives truly fail but are 

declared successes. This isn’t a new concept, but rather an 

acknowledged fact: Benefits associated improvement initiatives 

10

Workshop #13 

CMMS: The Road to Success – 

Everything from Selection to 

Implementation and Beyond 

Mike Barok & Gene Pargas, eMaint Enterprises, LLC 


8:00 a.m. – 5:00 p.m. 

A CMMS implementation is not a final destination: It’s the start 

of a journey. A successful implementation process starts with 

identifying goals and business objectives, planning the scope 

of the project, assembling an implementation team, selecting a 

software platform, and preparing to “Go-Live.” 

But that’s only part of the story. A CMMS is a company asset. 

In order to achieve the fullest return on this asset, we have to 

consider the entire lifecycle that starts with pre-implementation 

planning, system selection, training, and “Going Live” while also 

measuring results, adjusting goals, and incorporating ongoing 

continuous improvement projects. 

A step-by-step outline of the team, the tools, the processes, and 

the metrics that need to be considered in order to achieve not 

only initial results but also to sustain continuous improvement 

will be provided. 

This is more than a “strategy” session. The presenters will be 

sharing detailed real-world examples drawn from both personal 

experience in maintenance leadership, as well as from hundreds 

of successful implementations. This workshop will provide 

you with valuable lessons, whether you are planning a CMMS 

implementation or wish to expand or revitalize your existing 

maintenance program regardless of your industry or your CMMS 

software. 

Workshop #14 

Strategic Planning for Maintenance & 

Reliability Leaders 

Greg Folts & Tracy Strawn, Marshall Institute 

Thursday, October 18, 2012 

8:00 a.m. – 5:00 p.m. 

Strategic planning is a leadership discipline and management 

process that allows an organization to define its strategy 

and organizational direction, including decision making for 

allocating and assigning resources to execute the strategy. 

In short, strategic planning is a disciplined effort to produce 

fundamental decisions and actions that shape and guide what 

an organization is, what it does, and why it does it, with a focus 

on the future. 

This workshop will review the key elements of strategic planning 

and how it applies to the maintenance organization. It will also 

cover the 8 step strategic planning process and the planning 

hierarchy of long-term planning, mid-term planning, and shortterm 

planning. 

In addition, we will discuss the steps necessary to establish 

short-term and long-term goals to achieve organizational 

success. Participants will leave this workshop with the ability 

to apply strategic planning practices learned in the class back 

to their facility. This workshop will be valuable for maintenance 

managers, maintenance supervisors, manufacturing managers, 

reliability engineers, reliability managers, plant managers, 

continuous improvement managers, and TPM coordinators. 

Workshop #15 

SMRP Best Practices Metrics Workshop 

Bruce Hawkins, SMRP Best Practices Committee Chair 

Management Resources Group, Inc. 


8:00 a.m. – 5:00 p.m. 

The SMRP Best Practices Metrics Workshop provides training 

and practice in the calculation and understanding of the 

indicators for measuring maintenance, reliability, and availability 

performance. The indicators are the metrics being developed 

by the SMRP Best Practices Committee. 

The objectives for the workshop are: 

• To increase the understanding of benchmarking and 

harmonized maintenance indicators; and 

• disseminate knowledge and share best practices. 

The benefits for the participants are: 

• To obtain a better understanding of the terminology and 

definitions in maintenance; 

• understand the indicators and how to improve the 

performance measured by the indicators/metrics; 

• compare their current maintenance performance with that of 

others; 

• communicate maintenance performance improvement to 

management and maintenance staff; 

• support business strategies with pre-defined goals; 

• highlight areas of best performance; and 

• share experience in KPI tracking and to network with others. 

At the workshop, participants have the opportunity to calculate 

a number of key performance indicators (KPIs), such as 

maintenance cost, maintenance manhours, and availability 

performance that drive performance. Each participant will 

receive a workbook, answer sheet, and metrics booklet. 

Participants are divided into teams of three to six individuals and 

perform calculations on a case-study company. The results are 

presented by each team and discussed as a group. 

11

Workshops 

Workshop #16 

Maintenance Business Experience 

Remco Jonker, Erwin Hessels, & John Holmes 

Mainnovation, Inc. 


8:00 a.m. – 5:00 p.m. 

Discover the treasure in maintenance. In an increasingly 

competitive market, maintenance organizations are required 

to improve their business performance by creating more value; 

contributing to the overall company results. Fortunately, many 

maintenance organizations contain a value potential that has not 

yet been realized. But where is this treasure hidden and how 

can it be revealed? 

That’s where the Maintenance Business Experience comes in. 

The Maintenance Business Experience is an interactive business 

game for maintenance and reliability professionals. Various 

maintenance teams compete with each other to develop the 

most value adding maintenance strategy for a fictive company 

called Evolve. In the annual strategy assessment, the teams are 

faced with questions like: How many technicians do we need, 

how many critical spare parts should we have on stock, what is 

the optimum preventative maintenance for this plant, and which 

improvements should we implement in our organization? Each 

year a benchmark report is provided to the teams to see how 

their strategy has influenced their performance and what needs 

to be done to further improve. The team that has created the 

highest economic value after four budget years wins the Most 

Valuable Maintenance Award. 

What do you learn? In this unique event, participants learn 

how to steer maintenance using Key Performance Indicators, 

benchmarking data and maintenance best practices like RCM, 

TPM, and RBI. The Maintenance Business Experience is based 

on Value Driven Maintenance (VDM), a leading management 

methodology that helps companies to maximize the economic 

added value of maintenance. During the game, various show 

cases are presented of companies who improved the economic 

value of maintenance significantly. 

Workshop #17 

Operator-Driven Reliability – Preserving 

and Growing Your Investment in 

Processes and People 

Dave Staples, SKF 


8:00 a.m. – 12:00 p.m. 

Operators are rapidly accepting an active role in preventive and 

predictive maintenance. This process, called Operator-Driven 

Reliability (ODR), is best enabled by implementing technology 

to automate task management, quality, and tracking in each 

operator’s hands. The best Operator-Driven Reliability programs 

overcome corporate resistance to change and continually 

demonstrate on-going productivity. 

Our ODR community has found best practices to implement and 

sustain their program’s performance. Produce quick results and 

maximize your ODR success with a sound implementation plan, 

built to last, grow, and continually improve. This workshop will 

share the ODR community’s real life experiences, best practices, 

and tools to overcome program stalls and common pitfalls. 

Participants of this workshop will walk away with a working 

knowledge of the following topics: Assessing current operator 

maintenance and reliability practices, customizing an ODR 

program that meets your business goals and operator 

capabilities, implementing best practices and sustaining ODR 

programs, and dealing with culture change associated with 

ODR. 

Workshop #18 

Lubrication Excellence 

Terry Harris, Reliable Process Solutions 


8:00 a.m. – 5:00 p.m. 

This is not just another program to tell you how much and how 

often! Lubrication Excellence is a must for any manufacturing 

process. This workshop teaches how lubrication of equipment 

is one of the most important functions in any plant process. It 

is important because we want our equipment to operate in 

very long cycles without failing. Lubricating oils and greases 

have over 50 failure modes that we have control over. Storage, 

filtration, temperature, and moisture are just a few that will be 

covered. 

Lubrication programs have over 50 failure modes in the 

methods we use for ordering, receiving, storing, and 

transporting our lubricants around the plant. Lubrication 

Excellence will guide you in the steps needed to change your 

program and put you on the path for extending equipment life 

by three to eight times what you are presently experiencing. 

Participants should include operations managers, maintenance 

managers, maintenance personnel, plant lubrication technicians, 

and Contractors in charge of plant lubrication activities. 

Participants will receive the following to take back to their plants 

to start their programs: A binder with all slides and charts, 100 

failure modes of lubricants and lubrication programs document, 

RPS Lubrication Manual, and Oil Analysis handbook. 

This program is a must for plants looking to improve their 

equipment lifecycles and a great start for any reliability program. 

Many plants have seen excellent results from developing these 

programs at their facilities. 

12

Workshop #19 

Evaluating and Optimizing Your Current 

PM Program “TODAY” 

Ricky Smith, GPAllied 

Thursday, October 18, 2012 & Friday, October 19, 2012 

8:00 a.m. – 5:00 p.m. each day 

Does your staff perform Preventive Maintenance (PM) on 

equipment that continues to fail? If your facility or organization 

suffers from this problem, this workshop will help eliminate 

unnecessary PM tasks and improve your plant’s performance. 

By the end of this workshop, you will know how to evaluate your 

PM’s and measure their effectiveness, as well as how to modify 

them if required. These tasks are a requirement for ensuring a 

continuous improvement process is in place for your PM Program. 

Topics taught in this workshop include: 

• What are failure modes and how do you identify them? 

• What is the P-F Curve and how does it correlate with your PM 

Program? 

• How is a PM Evaluation conducted, step-by-step? 

• How is a PM optimized to ensure it is repeatable and effective? 

• How is the effectiveness of a PM Program measured by 

equipment, area, and plant or site? 

This workshop will change your life by changing the way you 

view and manage PM in your organization. Additionally, since 

this workshop deals directly with existing PMs from your facility, 

you will leave with actionable items that can be implemented 

upon your return. Due to the interactive nature of this 

workshop, bring 100-200 PM tasks in Excel, an open mind, and a 

partner/team from your company to change your PMs. 

You will take home a complete PM Evaluation for the PM tasks 

that you bring to the conference, a PM template that can be 

used at your site to optimize your PM Program, new PMs that 

were rewritten from your existing PM tasks to ensure they are 

effective, and a Maintenance Metrics Dashboard that is used to 

determine if your PMs are effective. 

Workshop #20 

Executive Level Maintenance & Reliability 

Best Practices Overview 

Ramesh Gulati, Aerospace Testing Alliance 

Lynn Moran, Co-Speaker, Aerospace Testing Alliance 


8:00 a.m. – 5:00 p.m. 

Fundamentals of maintenance & reliability best practices will be 

covered during this workshop. These fundamentals include: 

• Introduction to asset management and its business impact; 

• reliability culture examples; 

• defining best practices and asset performance; 

• understanding maintenance and its new role; 

• workflow and roles; 

• planning & scheduling; 

• materials management; 

• optimizing maintenance (Reliability-Centered Maintenance 

(RCM) and Condition Based Maintenance (CBM)); 

• operations role; 

• workplace design – 5S+; 

• designing for RAMS (reliability, availability, maintainability, safety); 

• improvement tools (6 Sigma tools, CMMS/EAM); 

• workforce/people development, including communication; 

• asset management and standards (PAS 55, ISO 5500X, and…); 

• current trends (lean, energy, and green initiatives, including 

sustainability); 

• sustaining a reliability and safety culture; and 

• managing change and continuous improvement. 

Workshop #21 

Preparing Your Organization for Change 

Darrin Wikoff, GPAllied 


8:00 a.m. – 5:00 p.m. 

The path to reliability improvement is riddled with obstacles. 

As your organization begins to implement tactical solutions 

to maintenance and reliability problems, you will inevitably 

encounter resistance to change. Resistance is a natural part 

of the transition from reactive to proactive, but if unmanaged, 

can reduce the probability of successful implementation. Your 

return on investment is contingent upon institutionalizing new 

practices and new behaviors in support of maintenance and 

reliability fundamentals. Studies conducted over the past ten 

years indicate that as much as 60% of the identified ROI is at risk 

if organizational change management is not sufficiently defined 

within the improvement plan. 

This workshop is designed to help participants recognize the 

risk of change and develop a change management strategy to 

mitigate the risk. Participants will walk away with a fundamental 

understanding of the individual change process, a template 

for risk evaluation, a change management outline, and the 

potential pitfalls associated with work management, materials 

management, and asset health management. 

13

Workshops 

Workshop #22 

Work Management Simulation 

Ed Stanek, Jr., LAI Reliability 


8:00 a.m. – 5:00 p.m. 

The Work Management Simulation TM is one of the most 

innovative training systems available today. The Simulation is a 

tremendous awareness tool as it deals with every undesirable 

maintenance and reliability problem. Then, through a systematic 

application of best practices timed around the theory of 

constraint management, it elevates productivity and reliability by 

driving out the seven wastes. 

Whether you are looking to elevate or create your planning & 

scheduling efforts, learn planning & scheduling optimization 

through the Work Management Simulation TM , an innovative, 

interactive means to transfer the many concepts of maintenance 

work management best practices. 

Participants will see firsthand the negative effects of “doing 

what we’ve always done” in a typical reactive maintenance 

environment. From round-by-round analysis, teams make 

incremental improvements in the way maintenance work is 

identified, planned, and scheduled, showing the considerable 

increase in work accomplished between every round not by 

working faster but by managing the waste around the job. This 

simulation goes far beyond showing the importance of proactive 

maintenance in the pursuit of reliability; it goes on to show the 

participants how it is attained. 

Workshop #23 

Leaning Out Your Energy Control 

Program (LOTO) 

John Perrotti, Fuss & O’Neill Manufacturing Solutions, LLC 

& Doc Palmer, Richard Palmer and Associates 


8:00 a.m. – 12:00 p.m. 

This workshop is meant to discuss the OSHA standard for an 

Energy Control Program, commonly referred to as Lock Out/Tag 

Out (LOTO). It will cover the requirements for using LOTO during 

service and maintenance operations. 

Safety is an essential part of the productive workforce. 

Understanding the different types of LOTO that can be used will 

be demonstrated, as well as methods and techniques that can 

be used to reduce the amount of steps necessary to comply. 

Case examples will be shown to demonstrate that with certain 

machine improvements, LOTO is no longer required for certain 

maintenance functions. Lean methodologies will be addressed 

through the use of visuals for machine specific procedures. 

The differences in LOTO for servicing and maintenance as well 

as LOTO for electrical work will be explained in detail as this is 

currently the emphasis for OSHA. 

The target audience for this presentation is the VP of 

manufacturing, facility managers, maintenance managers, 

production and maintenance supervisors, reliability engineers, 

as well as safety and quality professionals. This audience will 

come away from this workshop with tools and techniques that 

will help them to perform improved and more consistent energy 

control and will also satisfy a portion of the regulatory training 

requirements set forth by OSHA. 

Workshop #24 

Managing your MRO Storeroom Using 

“Best Practices” 

Jim Davis, Performance Consulting Associates (PCA) 


8:00 a.m. – 12:00 p.m. 

Creating “The Perfect MRO Storeroom”…Is it Possible? Your 

company may be losing much needed equipment uptime 

due to repair parts shortages, losses, and misidentification 

and mishandling, which greatly impacts the maintenance 

department’s ability to get needed repair work done efficiently 

and effectively. 

Is it possible to reduce maintenance material costs while 

improving asset performance? 

Do your storerooms look more like the average family garage 

rather than a place for conducting efficient business? 

The answer to these challenges may lie in creating the 

perfect MRO storeroom. This workshop will focus on the 

basics, as well as some of the specifics for this initiative. As 

a part of our discussion, we will go into some detail for the 

following “key” areas or elements of efficient and effective 

storeroom operations: Analyze, design, mobilize, operate, 

measure, optimize, and sustain. We will learn how to apply 

industry-proven MRO “best practices” within a company’s 

MRO storeroom or spare parts warehouse. We will cover the 

basics of “best practice” operations and discover the difference 

between just “running a storeroom” versus “managing a 

storeroom.” 

This workshop is designed for the MRO storeroom manager, 

storeroom supervisor, or senior storeroom attendant, but can be 

valuable to any maintenance & reliability professional. 

14

Exhibitors 

Exhibit Hall Features 

SMRP Annual Conference features a full exhibit hall showcasing 

the latest products, services and technologies from maintenance 

and reliability business partners. 

• See the latest in public safety technology. 

• Hear new product announcements. 

• Visit all of your vendors in one location. 

• Do some comparison shopping. 

• Seek solutions and find new technologies. 

• Talk with others who are using or considering a product or 

service you are researching. 

The Exhibit Hall opens Monday night with the Welcome Reception. 

Tuesday and Wednesday’s breakfasts, lunches and 

all breaks will be held in the Exhibit Hall. See below for who is 

exhibiting and be sure to visit them and learn how their solutions 

can benefit your company. 

Exhibit Hours 

Monday, October 15 – 6:30 to 9:00 p.m. 

Tuesday, October 16 – 9:15 a.m. to 7:00 p.m. 

Wednesday, October 17 – 7:00 a.m. to 2:00 p.m. 

To reserve a booth or receive sponsorship information, please 

call 678-303-3039 or e-mail Sandy Stevens at 

SStevens@kellencompany.com. 

Exhibitors 

Booth 

Number 

Exhibitors 

Booth 

Number 

Exhibitors 

Booth 

Number 

ABB Inc. 609 

Hydrotex 605 

Polaris Laboratories 302 

ABS Consulting 304 

IDCON, Inc. 406 

Predictive Service 409/508 

Allied Reliability 201/300 

Infraspection Institute 600 

R&G Laboratories 200 

All-Test Pro, LLC 504 

Isograph, Inc 400 

Reliability Management Group 303 

Azima DLI 205/207 

Ivara Corporation 506 

Reliability Solutions 405/407 

Brunson Instrument Company 701/703 

Life Cycle Engineering 408 

SAMI 209/308 

Carver PA Corporation 404 

Lubrication Engineers 208 

Scientech 306 

CTC - Vibration Analysis Hardware 203 

Ludeca Inc 500 

SD Myers 503 

Day + Zimmermann 206 

Maintenance Techonology/ 

Lubrication Maintenance Techonology 

101 

SDT Ultrasound Solutions 502 

Delta Technologies 704 

Management Resources Group, 

Inc (MRG) 

501 

SKF USA Inc. 307/309 

Des-Case Corporation 305 

Marshall Institute, Inc. 607 

SMRP 

TBD 

Doble Engineering Company 103 

Meggitt Sensing Systems 603 

Test Products International 702 

Dreisilker Electric Motors 604 

Meridium 301 

TEZZCO Inc. 210 

Emerson Process Management 202 

Mobius Institute 606 

The Mundy Companies 401 

GPAllied 507/509 

PdMA Corporation 608 

UE Systems 403 

Henkel Corporation 700 

People and Processes, Inc. 402 

Vibrant Technology 602 

Honeywell 505 

Performance Consulting Association 601 

15

Track sessions 

Date 

Time 

Track 1 

(Business 

Management) 

Track 2 

(Manufacturing 

Process) 

Track 3 

(Equipment 

Reliability) 

Track 4 

(Organization & 

Leadership) 

Track 5 

(Work Management) 

Track 6 

(CMRT) 

Track Leaders 

Track Chair: 

Carl Schultz 

CMRP, eMaint 

Enterprises, LLC 

Session 

Levels: 

(B) - 

Beginner 

(I) - 

Intermediate 

(A) - 

Advanced 

John Holmes, 

CMRP, Mainnovation 

Scott Bruni, CMRP, MRG 

Steve Leach, CMRP 

Chevron 

Jason Price, CMRP 

Independent 

Mark Callahan, 

CMRP, Pfizer 

Rick Larson, CMRP 

Aramark 

John Johannemann, 

CMRP, Ascend Materials 

Bill Chambers, CMRP 

DuPont 

Tim Holmes, CMRP 

DuPont 

Eric Bevevino, CMRP 

Valvoline 

David Skarupa, CMRP 

ATS 

Nick Roberts, CMRP 

DuPont 

Doc Palmer, CMRP 

Richard Palmer & 

Associates 

John Pearl, CMRP 

Moose & Associates 

John Barker, CMRP 

Jeffrey Taylor, 

Timken 

Ronnie Skipworth, 

CMRP, Aerospace 

Training Alliance 


9:45 a.m.-10:45 a.m. 

11:15 a.m.- 12:15 p.m. 

1:30 -2:30 p.m. 

3:00 -4:00 p.m. 

4:30 -5:30 p.m. 

Working Effectively 

with Your 

IT Department (A) 

Presenter: 

Cindy Boyd 

CBM Enterprise 

Solutions 

A Method to Measure 

and Drive Improved 

Use of a CMMS (I) 

Presenter: 

Mark Scott 

Vesta Partners LLC 

ISO 55000 – Taking 

the Fun and Excitement 

Out of Asset 

Management (I) 

Presenter: 

Marc Laplante 

Meridium, Inc. 

Co-Presenter: 

Scott Morris 

Genzyme Corporation 

Discover the Secret 

Value of Maintenance 

(I) 

Presenter: 

Remco Jonker 

Mainnovation Inc 

Maintenance and 

Reliability Practices 

Employed by Best 

Performing Companies 

(A) 

Presenter: 

Al Poling, CMRP 

Solomon Associates 

The Role of Operations 

in the Reliability 

Journey (I) 

Presenter: 

Stephen Bollman, 

CMRP 

Jacobs Technology 

Co-Presenter: 

Michael McNulty, 

CMRP, CMRT 

Liebherr Mining 

Beyond Down Time (A) 

Presenter: 

Clint Grafelman, 

CMRP 

Rio Tinto 

Nine Years of 

Sustained Reliability 

and Culture Change 

at Alcoa Warrick 

Smelter (I) 

Presenter: 

Mark Keneipp, CMRP 

Alcoa, Inc., 

Warrick Operations 

Co-Presenter: 

Randy Heisler 

Life Cycle Engineering 

Leveraging Reliability 

Operations Model 

to Drive Success at 

Owens Corning (A) 

Presenter: 

Tony Dotson, CMRP 

Owens Corning 

How to Create a Safe 

and Effective Electrical 

Maintenance 

Program (I) 

Presenter: 

Martin Robinson, 

CMRP, IRISS 

Co-Presenter: 

Mike Doherty, IHSA 

Electrical Bonding 

and Grounding 

Critical to Operations 

Excellence (A) 

Presenter: 

H. Landis “Lanny” 

Floyd II, PE, CSP, 

CMRP, Fellow IEEE 

DuPont 

New API-691: “Risk 

based Life Cycle 

Management for 

Machineries” (A) 

Presenter: 

Cesar Malpica, CMRP 

Chevron 

Co-Presenter: 

Boris Barrios 

Genesis Oil and Gas 

Shaft Current on MV 

of non-VFD motors: 

Generation, Detection, 

Consequence 

and Mitigation (I) 

Presenter: 

MIchael Ifurung 

Holcim US - 

Ste. Genevieve Plant 

Synergy Between 

Methodology and 

Technology to 

Improve System Reliability 

(I) 

Presenter: 

Sridhar Ramakrishnan 

Suncor Energy Inc. 

Co-Presenter: 

Saigopal Visvanathan 

Suncor Energy Inc. 

Reliability at the 

Micro Level (I) 

Presenter: 

Josh Toliver, CMRP 

Pfizer 

Closing the Skills 

Gap from Within: 

Redesigning Technical 

Development 

Programs (I) 

Presenter: 

Mark Schmid, CMRP 

Honda of America 

Manufacturing Inc. 

Co-Presenter: 

Scot McLemore 

Honda of America 

Manufacturing Inc. 

A Leadership Competency 

Model to 

Drive Maintenance & 

Reliability Improvements 

(A) 

Presenter: 

Paul Henry, CMRP 

ARAMARK Facility 

Services 

Co-Presenter: 

William Hughston 


Services 

Reliability Centric 

Organizations (I) 

Presenter: 

Craig Cotter, CMRP 

HESS 

Should Reactive 

Maintenance Jobs be 

Recorded as Near- 

Misses? (I) 

Presenter: 

Perry Lovelace 

John M. Campbell & Co. 

Practical Reliability - 

5 year Reliability Plan 

at Agrium Kapuskasing 

Phosphate 

Operations (A) 

Presenter: 

Chris Jones, CMRP 

Agrium 

Successful Outage 

Planning Process (I) 

Presenter: 

Gary Smith, CMRP 

Momentive Specialty 

Chemicals 

The Basics of Safe 

Maintenance (I) 

Presenter: 

Wim Vancauwenberghe 

BEMAS - Belgium 

Maintenance Association 

Using 4 Week Look 

Ahead Forecasting to 

Drive Improvements 

in Plant Operations 

and Maintenance (I) 

Presenter: 

Jay Padesky, CMRP 

US Gypsum Co. 

Maintenance Plan 

Calibrations (I) 

Presenter: 

Stephen Cooper, 

CMRP, JEA 

Systematic Failure 

History Capturing 

Through SAP Pm 

Notification 

Presenter: 

Ganesh Sonowane 

Qatar Gas 

Are We There Yet? 

Ashland Specialty 

Ingredients’ Journey 

to a World Class Lubrication 

Program (I) 

Presenter: 

Kenny Myers, CMRP 

Ashland Specialty 

Ingredients 

Demodulation 

Unraveled (I) 

Presenter: 

Rod Acklin, CMRP 

GE Bentley Nevada 

Commtest 

Mechanical & 

Electrical Diagnosis 

Through Ultrasound 

Imaging (B) 

Presenter: 

Adrian Messer 

UE Systems, Inc. 

Bearing Defect 

Elimination 

Presenter: 

Alan Friedman 

Mobius Institute 

6 Steps to Shaft 

Alignment (I) 

Presenter: 

Steve Lochard 

Cascade MVS 

Co-Presenter: 

Troy Broussard 

Cascade MVS 

16

Date 

Time 

Track 1 

(Business 

Management) 

Track 2 

(Manufacturing 

Process) 

Track 3 

(Equipment 

Reliability) 

Track 4 

(Organization & 

Leadership) 

Track 5 

(Work Management) 

Track 6 

(CMRT) 

Track Leaders 

Track Chair: 

Carl Schultz 

CMRP 

eMaint 

Enterprises, LLC 

Session 

Levels: 

(B) - 

Beginner 

(I) - 

Intermediate 

(A) - 

Advanced 

John Holmes, 

CMRP, Mainnovation 

Scott Bruni, CMRP, MRG 

Steve Leach, CMRP 

Chevron 

Jason Price, CMRP 

Independent 

Mark Callahan, CMRP 

Pfizer 

Rick Larson, CMRP 

Aramark 

John Johannemann, 

CMRP, Ascend 

Materials 

Bill Chambers, CMRP 

DuPont 

Tim Holmes, CMRP 

DuPont 

Eric Bevevino, CMRP 

Valvoline 

David Skarupa, CMRP 

ATS 

Nick Roberts, CMRP 

DuPont 

Doc Palmer, CMRP 

Richard Palmer & 

Associates 

John Pearl, CMRP 

Moose & Associates 

John Barker, CMRP 

Jeffrey Taylor, 

Timken 

Ronnie Skipworth, 

CMRP Aerospace 

Training Alliance 


1:30 -2:30 p.m. 

11:15 a.m.- 12:15 p.m. 

9:45 -10:45 a.m. 

8:15 - 9:15 a.m. 

PAS-55 and Reliability 

Engineering (I) 

Presenter: 

Claudio Spanó 

ReliaSoft Brasil 

Co-Presenter: 

Cid Augusto Costa, 

CMRP 

ReliaSoft Brasil 

Move Your Organization 

to the Next 

World-Class Level- 

Comprehensive 

Maintenance and 

Reliability Approach 

with Results and Lessons 

Learned (A) 

Presenter: 

Ali Alawadhi, CMRP 

Kuwait National 

Petroleum Company 

(KNPC) 

Co-Presenter: 

Ahmad Alali 

Kuwait National 

Petroleum Company 

(KNPC) 

The Business Case 

for Reliability That 

Will Gain Buy-In From 

Management (B) 

Presenter: 

Al Weber 

Ivara Corporation 

A Holistic Approach 

to Reliability Improvement 

(A) 

Presenter: 

Susan Losby, CMRP 

Flowserve 

Co-Presenter: 

Eric Freeman 

A New Strategic Approach 

to Plant Reliability 

and Energy 

Efficiency (A) 

Presenter: 

Chris Colson, CMRP 

Allied Reliability 

Co-Presenter: 

James Neale 

University of Waikato 

CMMS/EAM vs. 

Reliability Improvement 

- Are They At 

Odds? (I) 

Presenter: 

Brian Stevens, CMRP 

Management Resources 

Group, Inc. 

Asset Improvement 

Strategies Driven by 

Data Mining (A) 

Presenter: 

Paul Casto, CMRP 

Meridium and 

University of Tennessee 

Technical Economic 

Evaluation of the 

Configuration Options 

for the System 

of Loading Unit 

DA-1 (I) 

Presenter: 

Luis Khalil, CMRP 

Universidad Simon 

Bolivar and PDVSA 

Reset for Reliability 

(A) 

Presenter: 

E. Wade McKinney, 

CMRP, Yonkers 

Industries, Inc. 

One Man’s Journey 

to Reliability Centered 

Maintenance (I) 

Presenter: 

Boyd Helm 

Cardinal Glass 

Improvement Of The 

Operational Reliability 

Of Water Injection 

Plant In Santiago Oil 

Field, Mani Casanare (I) 

Presenter: 

Victor Velasquez, 

CMRP 

Petrobras Colombia 

Limited 

Is RCM Enough? (I) 

Presenter: 

Jack Nicholas, CMRP 

The Missing Metrics: 

What Everyone 

Doing Continuous 

Improvement Should 

Know? (A) 

Presenter: 

Klaus Blache 

University of 

Tennessee 

The “Dirty Dozen”: 

Sometimes Learning 

What NOT to Do is 

More Important Than 

Learning What to 

Do (A) 

Presenter: 

Dale Ekmark, CMRP 

AMG Mining LTD 

How to Get Your Ideas 

Implemented (A) 

Presenter: 

Tonya Taylor, CMRP 

Advanced Technology 

Services 

Creating a High Performance 

Culture to 

Inspire World Class 

Safety & Reliability (I) 

Presenter: 

Marie Getsug, CMRP 

Commissioning 

Agents, Inc. 

Co-Presenter: 

Robert E. Christman, 

CMRP, CPMM 

Genzyme Corporation 

Streamlining Work 

Flow by Leveraging 

your CMMS (I) 

Presenter: 

Stuart Swanger, 

CMRP 


Services 

Co-Presenter: 

Anil Agrawalla, CMRP 


Service - Northrop 

Grumman 

Improving Maintenance 

Productivity (I) 

Presenter: 

Malcolm Osenton, 

CMRP 

The Mosaic Company 

Co-Presenter: 

Alan Osan 

McKinsey & Company 

The Shiniest Tool in 

the Box (I) 

Presenter: 

Edward Williams, 

CMRP 

Sandia National Laboratories 

Changing From a 

Work Around Process 

to a Work Management 

Process (I) 

Presenter: 

Glyn Thorman 

ABB 

Co-Presenter: 

Troy Halligan 

BP Chemical 

10 Maintenance and 

Reliability KPIs You 

Need to Know and 

Use (I) 

Presenter: 

Ricky Smith, CMRP 

GPAllied 

Co-Presenter: 

David Martin, CMRP 

Louisiana Offshore 

Oil Port 

Capacity Assurance 

for Operational Excellence 

(NAME) (A) 

Presenter: 

Hugh Blackwood 

Applied Technology 

Publications 

Co-Presenter: 

Richard Cole 

Frito-Lay, Fayetteville 

Plant 

M&R Expert Panel 

Panelists: TBA 

SMRP Expert Panel 

Panelists: TBA 

17

Certification Exams 

The Certified Maintenance & 

Reliability Professional (CMRP) 

program is the number one 

credentialing program for 

certifying the knowledge, skills, and experience of M&R 

professionals. The CMRP exam is accredited by ANSI. 

Every facility needs at least one CMRP on its team — and most 

should have more. They have the knowledge and skills to 

ensure efficiency and productivity on site – from technical skills 

and streamlined processes to performance management and 

managerial confidence. 

The exam is available in English, Spanish and Portuguese. 

Cost to sit for the exam : 

• $425 for non-SMRP members (includes a one-year membership) 

• $250 for employees of Sustaining Sponsor organizations and 

Military Veterans* 

• $300 for SMRP members 

The Certified Maintenance and 

Reliability Technician (CMRT) 

program is a way to measure the 

skills of existing or newly hired 

maintenance personnel. It brings credibility and recognition 

within the maintenance community. 

Ensure your technicians stand out from the crowd by becoming 

a Certified Maintenance and Reliability Technician (CMRT)! 

The exam is available in English only. 

Cost to sit for the exam : 

• $250 for SMRP members 

• $195 for employees of Sustaining Sponsor organizations 

• $300 for non-SMRP members 

*The CMRP Program is approved for reimbursement 

to eligible veterans and their dependents for the cost 

of the certification examination. For more information, 

please visit www.smrp.org/smrpco. 

Why our certification 

programs are distinctive: 

• It’s more than just committing textbooks to memory; it’s a 

thorough examination of individual expertise measured 

against a universal standard. 

• Gain confidence and authority by adding an internationally 

recognized certification after your name. 

• Further your career and put yourself on a path to promotions 

with the best knowledge base in the industry. 

• Successful examinees will receive a certificate to 

acknowledge their accomplishment. 

• Certificants will be re-certified every three years by providing 

a written summary of reliability and professional development. 

• This program is not tied to any commercial ventures — it 

is unbiased and developed by companies in academics, 

government, industry, and utilities 

Schedule of exams: 

We are offering three (3) options to sit 

for both the CMRT and CMRP exam: 




How do I register? 

5:30 – 9:00 p.m. 

4:30 – 8:00 p.m. 

8:00 – 11:30 a.m. 

You may sign up for certification exams by mailing, faxing, or 

emailing the completed exam application form available at: 

• CMRP: www.smrp.org/cmrp 

• CMRT: www.smrp.org/cmrt 

The CMRP and CMRP Candidate Guides for Certification and 

Recertification, as well as information on becoming a SMRPCO 

Sustaining Sponsor are available on the SMRP website: www. 

smrp.org, by calling 678-303-2991, or emailing Devane Casteel at 

dcasteel@kellencompany.com. 

Conference registration is not required to take the exam. 

18

facility tours 

Go off-site and have a hands-on experience in the field to learn 

how others achieve success. Transportation is included to and 

from all facility tours, and meals are included where noted. 

Facility Tours are currently being finalized, so check back for 

updates! All facility tours are subject to change. 

Facility Tour 1 

Walt Disney World: Behind 

the Laundry Logistics Scenes 

1:00 – 4:00 p.m. 


Cost: $95 

When most people think of the Walt Disney World® Resort, they 

think of Cinderella Castle, theme parks and resorts. What you 

often don’t think of, or even know about, is Disney’s state-of-theart 

laundry facilities. However, without clean linens, the Disney 

guest experience wouldn’t be the same. This tour will be held at 

the impressive Textile Services - Housekeeping Laundry Facility 

on Disney property. Led by a member of Disney’s maintenance 

and engineering team, the tour will focus on the maintenance 

and innovation perspective: 

• Computerized rail systems transport huge bags of sorted 

laundry throughout the facilities and sequence most of the 

processing. 

• Laundry moves from the soiled to the clean side of the 

facilities through the washers and items are processed 

according to type, color, size and fabric. A combination of 

batch washers (similar to a home washer, except much larger) 

and continuous batch washers (“tunnel washers”). 

• Extractor presses, dryers, clothing presses, flatwork presses 

and flatwork folders finish the work. 

It takes a lot of MAGIC to clean 127,560,000 pounds of textiles in 

one year! Sign up for this tour and see how it’s done! 


University of Central Florida CMMS 

1:00 – 4:00 p.m. 


Cost: $95 

One of Florida’s 11 public universities, the University of Central 

Florida (UCF) plays a major role in the region’s economic 

performance. The main campus in Orlando consists of 158 

buildings on 1,415 acres with over 9.1 million square feet of 

facilities to maintain. 

The Facilities division has responsibility for multiple 

departments, including services including; building maintenance, 

utilities, landscaping and custodial services. The work control 

center processes more than 58,000 work requests and 

responds to over 2,000 trouble calls at the main campus and 

research park afterhours/weekends. 

During 2012, UCF needed to upgrade the CMMS system 

due to obsolescence and to capitalize on mobile computing. 

Presentations on this tour will provide an overview of UCF, 

previous maintenance management and organizational 

structure, what UCF has done to improve work management 

processes, organizational structure and lessons learned from 

improving processes, and CMMS system installation. The tour 

will also include shop spaces, the new co-generation plant and 

central chiller plant and a discussion of sustainability projects. 


Universal Studios: A Look at 

How it All Works! 

6:00 – 9:00 p.m. 


Cost: $150 

What do you think of when you hear about the Universal Studios 

theme parks? Behind-the-scenes movie-making, state-of-theart 

facilities, exciting shows, and thrilling rides. What you may 

not think about is the many integrated processes and overall 

operations and maintenance program that allow each of 

these to take place. The focus of this facility tour is to see the 

behind-the-action equipment that allow the excitement to go 

off without a hitch. This evening tour will include a presentation 

about Universal’s maintenance program along with detailed 

maintenance and equipment discussions at each stop. 

Join us for this exciting tour and learn how your maintenance 

program can be seen as an asset to be leveraged to engage your 

management team and more importantly excite your customer. 


Walt Disney World: Behind the 

Maintenance Scenes & Keys to the 

Kingdom 

8:00 a.m. – 4:00 p.m. 

Friday, October 19 

Cost: $325 (lunch provided) 

Backstage Magic pulls back the curtain for an “insider’s look” at 

the heritage, daily operation, and cast members’ role, with specific 

focus on the maintenance and reliability aspects of each location 

provided by a member of Disney’s maintenance and engineering 

team. This seven-hour behind-the-scenes adventure guides you 

through a variety of locations where you will discover what it 

takes to create and maintain the “magic” every day. 

This facility tour includes visits to the following locations: 

• Epcot® 

• Magic Kingdom® Park 

• Central Shops 

• Disney’s Wilderness Lodge 

• Epcot® Innoventions 

• Disney’s Hollywood Studios 

• Disney’s Animal Kingdom® Theme Park: 

19

Hitting the links 

9th Annual 

SMRP Golf Tournament 

Sunday, October 14 

Tee off: 1:00 p.m. 

Disney’s Palm Golf Course 

Recognized as one of America’s premier resort courses, Disney’s 

Palm offers plenty of 

challenges for the novice and 

seasoned pro alike. Combining 

strategically placed palms, 94 

bunkers, and plenty of water, the 

natural Florida woodlands setting 

provides a dramatic backdrop to 

an exciting golf outing. 

Prizes will be awarded for: 

• 1st place 

• 2nd place 

• Longest drive to the hole 

• Special prize for the team involved in the most difficult day 

Costs: $125 per player 

*Rental Clubs: $45.00 

*Rental Shoes: $10.00 

Included: 

• Transportation from the Hilton Hotel (meet in hotel lobby at 

11:45 a.m.) 

• Two beverage tickets 

• One sleeve of golf balls 

*Rental clubs and shoes must be reserved through Disney’s 

Palm Golf Course. For additional information regarding the golf 

tournament, contact Mike Mills at mikemills@mundycos.com. 

SMRP MEMBER BENEFITS 

SMRP member discount 

Become an SMRP member NOW and receive 

the annual conference discounted member rate. 

As a member, you will save over 10% off annual 

conference the non-member regular rates and 

receive many member benefits! To join SMRP, 

call Marella Bivins at 678-303-3022 or email at 

mbivins@kellencompany.com 

SMRP member benefits 

• A subscription to Solutions, the premier magazine for the 

maintenance and reliability industry. 

• Access to SMRP’s Job Board and Annual Job Fair. 

• Flexible, convenient learning available through the Library 

of Knowledge online. 

• Discounted pricing on CMRP and CMRT certifications. 

• Full access to the SMRP member’s only website for tools 

and resources. 

• Connect locally with SMRP’s 18 chapters and special 

interest groups. 

• Interact with our community through social media tools: 

Facebook, Twitter, and LinkedIn. 

Connect with us 

Join SMRP in starting your conference experience now. Network with industry professionals and follow our social streams to get the 

latest 20th Annual Conference news and updates! 

www.twitter.com/smrp www.facebook.com/smrpkco www.linkedin.com/company/smrp 

Hashtag: #smrp20 

20

Sponsors 

Many thanks to our current conference sponsors! 

platinum Sponsors 

Gold Sponsors 

Silver Sponsors 

Bronze Sponsors 

media Sponsors 

Golf Sponsors 

21

Registration Register online at www.smrp.org 

STEP 1: REGISTRATION INFORMATION 

Please submit a separate form for each registrant. 

First Name: ____________________________________________ 

Last Name: ____________________________________________ 

First Name for Name Badge: 

Designation(s): __________________________________________ 

Title: _________________________________________________ 

(check one): 

STEP 3: CONFERENCE FEES 

All rates shown are per person 

SMRP Member Registration 

Enter Group 

Discount Code* 

Early Bird 

(on/before Sept. 7) 

Regular Rates 

(after Sept. 7) 

- - 

Total 

*If you have been given a group discount code, please enter above in the total 

column. Group discount codes only apply to conference registration fees, 

not membership fees, facility tours, workshops, special events, or exam fees. 

Practitioner Industry Partner Consultant Academic 

Student Government Employee Military Employee Other 

Company/Organization: ___________________________________ 

Mailing Address 1: _______________________________________ 

Mailing Address 2: _______________________________________ 

City, State/Province: ______________________________________ 

Zip/Postal Code: ________________________________________ 

Country: ______________________________________________ 

Citizenship: ____________________________________________ 

Phone: ________________________________________________ 

Fax: __________________________________________________ 

Email: ________________________________________________ 

Dietary Restrictions: ______________________________________ 

Is this your first conference? ____Y ____N 

Pursuant to the Americans with Disabilities Act (ADA), do you require 

special arrangements? ___ Y ____N 

If you require any special arrangements, please contact Marella Bivins 

at mbivins@kellencompany.com. 

STEP 2: MEMBERSHIP DUES 

Please Note: You DO NOT have to be an SMRP member to attend the conference, 

however, discount rates are reserved for active SMRP members. 

Renewing members: Pay next year’s dues TODAY! 

New Membership Cost Total 

One Year Executive 

Membership- $1,250 

One Year Individual 

Membership- $125 

Three Year Individual 


Membership 

Cost 

Renewal 

One Year Executive 

Membership- $1,250 

One Year Individual 


Three Year Individual 


MEMBERSHIP DUES FEE(S) TOTAL 

Total 

SMRP Member 

Individual 

Registration 

SMRP Executive/Individual 

Member 10% 

discount 5-10 attendees 

SMRP Executive/ 

Individual Member 

15% discount 11-20 

attendees 

SMRP Executive/Individual 

Member 20% 

discount 

20-plus attendees 

Individual Non-Member 

Registration 

Non-Member 10% discount 

5-10 attendees 

Non-Member 15% discount 

11-20 attendees 

Non-Member 20% 

discount 20-plus attendees 

$825 $970 

$740 $873 

$700 $825 

$660 $776 

$975 $1,120 

$880 $1,008 

$830 $952 

$780 $896 

STEP 4: FACILITY TOUR AND WORKSHOPS 

Facility Tours (Space is limited) 

Includes transportation Cost Total 

FT1: Walt Disney World: Behind the Laundry 

Logistics Scenes 


$95 

1:00-4:00 p.m. 

FT2: University of Central Florida CMMS 


$95 

1:00 – 4:00 p.m. 

FT3: Universal Studios: A Look at How it 

All Works! 

$150 

Thursday, October 18 6:00 – 9:00 p.m. 

FT4: Walt Disney World: Behind the Maintenance 

Scenes & Keys to the Kingdom 

Friday, October 19 (Including lunch) 

$325 

8:00 a.m. – 4:00 p.m. 

Disney’s Approach to Business 

Excellence 

Monday, October 15 (Including lunch) 

$175 

12:00 – 1:45 p.m. 

22


Workshops 

Includes course material and meals 

WS1: Leadership Characteristics of 

Successful Maintenance and Reliability 

Organizations 


8:00 a.m. – 5:00 p.m. 

WS2: Bringing Your Maintenance 

KPI’s to the Corporate Level 


8:00 a.m. – 5:00 p.m. 

WS3: Lessons from NASCAR Race 

Teams’ Pursuit of 100% Reliability 


8:00 a.m. – 5:00 p.m. 

WS4: Value Stream Mapping for 

Maintenance 


8:00 a.m. – 5:00 p.m. 

WS5: Improving Machinery Assembly, 

Installation Performance & 

Reliability 


8:00 a.m. – 5:00 p.m. 

WS6: Results-Oriented Reliability & 

Maintenance Management 2012 


8:00 a.m. – 5:00 p.m. 

WS7: Revisiting Reliability-Centered 

Maintenance Basics-What Did 

Nowlan and Heap Have to Say? 


8:00 a.m. – 5:00 p.m. 

WS8: Design for Reliability 


8:00 a.m. – 5:00 p.m. 

WS9: What a Reliability Engineer 

Needs to Know 


8:00 a.m. – 12 noon 

WS10: Maintenance Management 

101/201 


8:00 a.m. – 5:00 p.m. 

WS11: Leading the Performance 

Culture Transformation 


8:00 a.m. – 5:00 p.m. 

Cost 

$375 

$375 

$375 

$375 

$375 

$375 

$375 

$375 

$225 

$375 

$375 

Total 

WS14: Strategic Planning for Maintenance 

& Reliability Leaders 

$375 


8:00 a.m. – 5:00 p.m. 

WS15: SMRP Best Practices Metrics 

Workshop 

$375 


8:00 a.m. – 5:00 p.m. 

WS16: Maintenance Business 

Experience 

$375 


8:00 a.m. – 5:00 p.m. 

WS17: Operator-Driven Reliability- 

Preserving and Growing Your Investment 

in Processes and People $225 


8:00 a.m. – 12 noon 

WS18: Lubrication Excellence 


$375 

8:00 a.m. – 5:00 p.m. 

WS19: Evaluating and Optimizing 

Your Current PM Program “TODAY” 

Thursday, October 18 AND Friday, $650 

October 19 (2-day workshop) 

8:00 a.m. – 5:00 p.m. 

WS20: Executive Level Maintenance 

& Reliability Best Practices 

Overview 

$375 


8:00 a.m. – 5:00 p.m. 

WS21: Preparing Your Organization 

for Change 

$375 


8:00 a.m. – 5:00 p.m. 

WS22: Work Management Simulation 

$375 


8:00 a.m. – 5:00 p.m. 

WS23: Leaning Out Your Energy 

Control Program (LOTO) 

$225 


8:00 a.m. – 12 noon 

WS24: Managing Your MRO Storeroom 

Using “Best Practices” 

$225 


8:00 a.m. – 12 noon 

FACILITY TOUR AND WORKSHOP FEE TOTAL 

WS12: Maintenance Planning & 

Scheduling 


8:00 a.m. – 5:00 p.m. 

WS13: CMMS: The Road to 

Success-Everything from Selection 

to Implementation and Beyond 


8:00 a.m. – 5:00 p.m. 

$375 

$375 

STEP 7: GOLF TOURNAMENT 

includes greens fees, cart, sleeve of balls and drink tickets. 

Cost 

Individual $125 

GOLF TOURNAMENT FEE 

Total 

23


STEP 8: GUEST REGISTRATION 

Includes welcome reception, keynote breakfast, and networking 

reception 

Cost Total 

Guest Registration 

First Name: 

$85 

Last Name: 

GUEST REGISTRATION FEE 

STEP 11: PAYMENT INFORAMTION 

Summary 

Membership Dues 

Conference Registration Fee(s) 

Facility Tours and Workshops Fee(s) 

Guest Registration Fee(s) 

Donation to SMRP Foundation* (Optional) 

GRAND TOTAL 

Total 

STEP 10 : Conference Polo Shirt 

SMRP 2012 Conference Cost Qty. Total 

Polo Shirt 

Small 

___Men’s ___Women’s 

$40 

Medium 


$40 

Large 


$40 

X- Large 


$40 

XX-Large 


$40 

XXX- Large 


$40 

POLO SHIRT TOTAL 

* The SMRP Foundation is a 501 (c)(3) tax-exempt foundation, formed by practitioners, for 

practitioners. Your donation to the SMRP Foundation will make a lasting impact and go 

towards supporting educational programs, research, grants, and scholarships. 

METHOD OF PAYMENT 

(check one): Purchase orders are NOT permitted 

Check/Money Order/Cashier’s Check 

(drawn on a U.S. bank in USD and made payable to SMRP. Mail to: 1100 

Johnson Ferry Road, Bldg. 1, Ste 300, Atlanta GA 30342 

Credit Card Payment: 

American Express Discover MasterCard Visa 

Card #:_________________________________________________ 

Exp. Date:_________________Security Code:___________________ 

Billing address:___________________________________________ 

Billing zip code:__________________________________________ 

I authorize SMRP to charge my card as indicated. 

Authorized Signature:_______________________________________ 

SMRP 

1100 Johnson Ferry Rd, Suite 300 

Atlanta, GA 30342 

USA 

Win an 

iPad 2 or 

Kindle Fire! 

To enter: 

smrpbenchmarx.gallup.com for iPad 2 

and library.smrp.org for Kindle Fire. 

Drawing held at Annual Conference: 

10/16 @ 5:30 p.m.

septembeR 7 - Society for Maintenance & Reliability Professionals

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