Terms & Conditions - Baiduri Bank

BAIDURI PERSONAL I-BANKING TERMS AND CONDITIONS 

A. GENERAL 

1. Baiduri Bank Group (“the Bank”) may at its sole and absolute discretion make 

available to customer who has opened one or more accounts with the Bank 

(“the Customer”) the use of Baiduri Personal i-Banking in respect of or in 

connection with any of the account(s) of the Customer. 

2. The Customer may apply to the Bank for the use of the i-Banking Service, but 

the Bank reserves the right at its sole discretion to reject or accept such 

applications and the Bank is not obliged to respond to any request for 

information from unsuccessful applicants or to assign any reason for such 

rejection. 

3. The Customer may apply to i-Banking Service for joint account(s) provided that 

such joint account(s) is operated on a single signing authority basis (i.e. where 

the mandate to operate such account(s) allows either party to sign). The Bank 

will not approve applications for the i-Banking Service in respect of joint 

account(s) if such joint account(s) requires two or more signatories to operate. 

4. The Customer must be of 18 years or above to qualify for the use of the i- 

Banking Service. Upon the acceptance of the Customer’s application, the 

Bank will link the Customer own account(s), joint account(s) and credit card 

account(s) as specified in the Customer’s application form and approved by 

the Bank to the i-Banking Service. 

B. FEES, INTEREST AND OTHER AMOUNTS 

1. The Bank may charge fees to the Customer from time to time for the provision 

of any service, software or equipment in connection with the i-Banking Service 

and in accordance with any fee schedule, letter or proposal from the Bank 

from time to time. The customer shall pay to the Bank all fees, interest and 

other amounts due to or incurred by the Bank in respect of any service, 

software or equipment, free from deductions and exclusive of any tax from 

time to time in force, which will be the responsibility of the Customer. The 

Customer hereby authorizes the Bank to debit any of the Customer’s accounts 

with any of the aforesaid fees or charges. 

C. TERMINATION 

1. Either party may terminate the i-Banking Service by giving a written notice to 

the other and upon giving of such notice, the i-Banking Service shall be 

terminated immediately. A written notice given pursuant to this Clause shall 

be deemed given on the day of dispatch (if sent by hand) or within three (3) 

days of posting, if sent by pre-paid registered post. 

Terms and conditions applicable for Baiduri Bank Berhad and Baiduri Finance Berhad

2. Upon such termination, the Customer shall return to the Bank all related user 

guide and other bank information supplied by the Bank to the Customer, 

within 5 business days of the termination of the Service. The Bank may (as 

appropriate) take immediate possession of all relevant bank information 

supplied by the Bank and all copies thereof, provided that the Bank has first 

requested its return and has given 5 business days’ written notice of its 

intention to take such possession. 

3. In the event any of the account(s) of the Customer which is linked to the i- 

Banking Service is terminated/ closed for any reason whatsoever, the i- 

Banking Service in relation to that account(s) shall be terminated 

concurrently, without any further notice to the Customer. 

4. All provisions of these terms and conditions, which by their nature should 

survive, such as warranty, disclaimers, limitations of liability, confidentiality, 

and governing law will survive termination of this service. 

D. TRANSACTIONS 

1. Transactions on the Customer’s accounts made through the i-Banking Service 

are subject to the following daily funds transfer limit and such limit imposed 

may be varied by the Bank from time to time at its absolute discretion. Subject 

to the Bank’s rights to vary the limits, the aggregate total maximum daily 

transfer and withdrawal limit for all the Customer’s accounts is 

BND20,000.00 (BRUNEI DOLLARS: TWENTY THOUSAND ONLY), which is 

apportioned to such services as follows:- 

2. 

a. Funds Transfer within Baiduri Bank Group, other local bank in Brunei 

and abroad via Telegraphic Transfer maximum BND15,000.00 

(BRUNEI DOLLARS: FIFTEEN THOUSAND ONLY) per day. 

b. Bill Payment, MCC Top up and Prepaid Top up - maximum 

BND5,000.00 (BRUNEI DOLLARS: FIVE THOUSAND ONLY) per day. 

The Customer may specify a higher maximum daily limit subject to the 

condition that the Customer takes full responsibility for the higher limit 

the Customer has set. 

3. The Bank is not obliged nor liable to make such payments or transfers in 

respect of or in connection with any transactions performed or effected by the 

Customer if the Customer has not maintained sufficient funds in the 

Customer’s account(s) specified by the Customer at the time the transaction 

is performed or effected. The Customer should ensure that there are sufficient 

funds in the specified Customer’s account(s) with the Bank before completing 

or effecting transactions. 


4. In respect of payments, remittances or fund transfers to other banks or 

organizations, the Bank is not under any obligation whatsoever to the 

Customer to verify or check the accuracy or correctness of the account 

numbers or the identity of the account holders of any account with other bank 

or organization (whether accounts belong to the Customer or otherwise). 

Where payments, remittances and/or funds transfers are made to other 

banks and /or organizations, the Bank shall not be responsible for any loss, 

claim and/or damage caused to or suffered by the Customer or any other third 

party arising from non-acceptance or rejection by the receiving banks or 

organizations or any failure, delay or error by the receiving banks or billing 

organizations in crediting the account of the payee or beneficiary as specified 

by the Customer). 

5. The Bank reserves the right at any time and from time to time to, without 

giving prior notice, (i) set, vary or cancel monetary limits as specified in clause 

1 above; and/or (ii) amend, change and vary the terms and conditions for any 

transactions, facilities, services and products that may be carried out through 

the use of the i-Banking Service. 

6. Any transaction instructed by the Customer to be made, performed, processed 

or effected by with or through the use of the i-Banking Service prior to the 

relevant cut-off time as designated by the Bank from time to time at its sole 

discretion on any given day will in most cases be effected, entered, shown or 

recorded in the Bank on the same day. Transactions may take longer to be 

processed and effected if they are instructed after the cut-off time, or 

instructed on a Saturday, Sunday, public holiday or a non-banking day or if the 

other receiving banks or billing organizations do not process the transactions 

as soon as they receive the details of such transactions. 

7. The Bank reserves the right to decline, refuse or to delay the performance of 

any transaction requested by the Customer through the i-Banking Service for 

any reason whatsoever (including but not limited to where there is a 

suspected breach of security, or if a requested transaction exceeds the 

maximum limit) and the Bank is not liable to the Customer for such refusal or 

delay. 

E. SECURITY AND CONFIDENTIALITY 

1. The Bank has no duty to check for and shall not be liable for, errors or 

omissions made by the Customer or the duplication of any instruction by the 

Customer. 

2. The Bank may refuse to execute any instruction where the Bank reasonably 

doubts its contents, authorization, origination or its compliance with the 

procedures. 

3. If the Customer informs the Bank that the Customer wishes to recall, cancel or 

vary an instruction after it has been received by the Bank, the Bank may (but 


is not obliged to) use its reasonable efforts to assist the Customer to do so, 

and shall not be liable for any loss, cost or expense suffered by the Customer 

if the Bank does not or is unable to vary, cancel or recall that instruction. The 

Customer hereby agrees to indemnify the Bank against any loss, liability, 

claim or expense (including legal fees) it may incur in connection with 

assisting the Customer to recall, cancel or varying an instruction. 

4. The Customer is advised not to give instructions or directions to the Bank to 

perform a transaction or otherwise or in respect of any matter concerning the 

Customer’s accounts via e-mail. The Bank is under no obligation whatsoever 

to the Customer to act on any instructions or directions received via e-mail or 

to reply to any e-mail inquiries (whether digitally signed or not) from the 

Customer. 

5. Once the Customer’s application to use i-Banking Service has been approved 

by the Bank, the Bank will provide the Customer with the Baiduri Personal i- 

Banking Service Personal Identification Number (PIN), User ID and Token. The 

Customer is allowed access to the Service and to perform any available 

banking transaction once the PIN, User ID and Token ID are correctly keyed in 

by the Customer and the Customer has agreed with terms and conditions 

stated therein. 

6. The Bank may at anytime at its sole and absolute discretion terminate, 

suspend or vary any service provided under the i-Banking Service or invalidate 

or replace any of the PIN, User ID and Token without assigning any reason and 

without prior notice to the Customer and shall not be liable or responsible for 

any loss or damage suffered by or caused by the Customer arising out or 

connected with or by reason of such termination, suspension, variation, 

invalidation or replacement. 

7. The PIN, User ID and Token shall only be used by the Customer of the i- 

Banking Service to whom the PIN, User ID and Token are issued and provided 

to the Customer at the request of the Customer. Authorization by the 

Customer to a third party to collect the PIN, User ID and Token will not be 

allowed by the Bank. 

8. The Customer shall exercise extreme care and precaution to prevent the 

disclosure or unauthorized use by third parties of the PIN, User ID and Token. 

The token shall be kept in a secure place under lock and key by the Customer 

if not used. 

9. The Customer shall notify the Bank immediately if any of the PIN, User ID or 

Token is disclosed to or used by (or is suspected to be disclosed to or used by) 

unauthorised third parties, or is lost or misplaced through theft or otherwise. 

Until such notification is actually communicated to the Bank (which 

notification is deemed communicated to the Bank upon the Customer 

submitting to the Bank the duly completed form as specified by the Bank and 

signed by the Customer), the Customer shall remain responsible for all 


transactions conducted through the i-Banking Services by any unauthorised 

person or for any unauthorised purpose and the Bank is not responsible for 

such loss or damage suffered by the Customer. 

10. The Customer must not leave the computer terminal unattended nor allow any 

third party to use the computer terminal once logged on to the i-Banking 

Service. If the Customer leaves the computer terminal, the Customer must log 

off the i-Banking Service first. The Customer shall ensure that the Customer 

has logged off from the i-Banking Service at the end of every session. 

11. In the case of a joint account, if the Customer to whom the PIN, User ID and 

Token were issued by the Bank is no longer a joint account holder, the 

Customer shall immediately notify the Bank and notwithstanding such 

notification, the Customer shall be jointly and severally responsible and liable 

for any transaction performed or effected through the joint account prior to 

and up to the date of receipt of such notification by the Bank (which 

notification is deemed communicated to the Bank upon the Customer 

submitting to the Bank the duly completed form as specified by the Bank and 

signed by the Customer). 

12. In the event that any of the Customer’s PIN, User ID or Token is exposed, 

stolen or lost due to any unauthorized or other hardware device(s) attached or 

loaded and/or software program(s) loaded or installed to/in computer or 

device which is used to access the i-Banking Service, the Bank shall not be 

responsible nor liable for any loss, damage, embarrassment thereby incurred 

or suffered (whether directly or indirectly) by the Customer for any transaction 

that was initiated before the loss or the compromise is actually communicated 

to the Bank. Reports of such loss or compromise to the Bank shall be deemed 

communicated to the Bank upon the Customer submitting to the Bank the 

duly completed form as specified by the Bank and signed by the Customer). 

13. The Bank is not responsible to prove that any unauthorized transaction is due 

to the above security breach. The Customer is solely responsible for the 

performance and protection of any internet browser used in connection with 

the i-Banking Service including adoption of security measures recommended 

from time to time by the providers of such browsers. 

F. LIABILITY AND INDEMNITY 

1. The Customer shall notify The Bank immediately upon receipt of data or 

through the i-Banking Service that is not intended for the Customer. The 

Customer agrees that all such data or information shall be deleted from the 

Customer’s computer system immediately and such data or information shall 

not be used or disclosed by the Customer. 

2. The Customer shall notify the Bank immediately if the Customer believes, 

suspects or knows of any unauthorised access to the i-Banking Service or any 

unauthorised transaction or of a breach or potential breach of security to the i- 


Banking Services, and the Bank shall not be responsible or liable for loss 

damage or embarrassment caused to the Customer arising from the above. 

3. The token is the property of the Bank at all times. Upon termination of the use 

of the i-Banking, the Customer shall return the token to the Bank immediately. 

The Bank may levy a charge as the Bank shall decide for the loss or 

replacement of token. 

4. The Bank’s records and any records of the instructions, communication, 

operations made or performed, processed or effected through i-Banking 

Service by the Customer or any person purporting to be the Customer with or 

without the Customer’s consent or any record or transactions carried out by 

the Bank or any person authorized by the Bank i-Banking Service shall be 

binding and conclusive on the Customer for all purposes whatsoever and shall 

be conclusive evidence of such transactions and the Customer’s liability to the 

Bank, and the Customer agrees not to dispute the validity, accuracy or 

authenticity of any such records and evidence. 

5. The Customer’s instructions to the Bank effected through the i-Banking 

Service shall be irrevocable and binding on the Customer upon transmission 

of the same by the Customer. 

6. The Bank shall not be responsible or liable for any loss, damage or 

embarrassment incurred or suffered by the Customer in relation to or in 

respect of any instructions, operations or transactions effected by the 

Customer or purported to be effected by the Customer using i-Banking Service 

howsoever caused, including but not limited to, the Customer’s noncompliance 

with Service instructions, the Bank inability to provide the Service 

as a result of malfunction partial or total failure of any software programs, 

data processing systems, security systems, computer tele-transmission or 

telecommunications systems the Bank, any bank, financial institution or any 

person or organization involved in the above mentioned systems or other 

circumstances beyond the Bank’s control, including but not limited to 

disruption of business or operations, Acts of God, war, warlike hostilities, riots, 

blockades, electrical power failure, spamming, virus attacks, hacking, strikes 

and embargoes and the Customer’s inaccurate keying in of instruction. 

7. The Customer undertakes to indemnify the Bank from and against and in 

respect of all liabilities, losses, damages charges and expenses (including 

legal fee and costs on a full indemnity basis) claims demands actions and 

proceedings which the Bank incurs or sustains directly or indirectly from or by 

reason of or in relation to the use, misuse or purported use of misuse of i- 

Banking Service, due to failure of software, failure of security or failure of 

computer peripheries as provided by any third party, which occurred to the 

computer terminal where the i-Banking Service is accessed from, and shall 

pay such monies to the Bank immediately on demand. 


8. The Customer acknowledges and agrees that the Bank has the sole and 

exclusive ownership and rights including all intellectual property rights in and 

to the Bank’s i-Banking Service, including, without limitation to the Bank’s 

website, the i-Banking Service website and all contents and any updates 

thereof. 

9. The Bank shall be under no liability for any damage, loss or expense, suffered 

or incurred by the Customer due to any unsuccessful transaction using the i- 

Banking Service for any reason whatsoever. For the avoidance of doubt, the 

Bank shall not be liable to compensate the Customer for any loss of interest 

due to the unsuccessful transaction using the i-Banking Service. 

10. The Customer shall not post or transfer to the Bank’s i-Banking website (nor 

include in any message) any material which is obscene, misleading, 

inaccurate, defamatory, illegal, in breach of any copyright or other intellectual 

property right, or damaging to data, software or the performance of our or any 

other parties’ computer system. The Customer shall indemnify the Bank in 

respect of any liabilities, losses, expenses, or other costs whatsoever incurred 

as a result of a breach of the Customer’s obligations under this clause, 

including but not limited to, any claims made against the Bank by any third 

party. 

G. RESPONSIBILITY 

1. The Bank does not guarantee access to any communications, processing or 

transaction system including that provided by the Bank and accepts no 

liability to the Customer for any period when any such communication system 

is unavailable or disrupted or for any related delays or disruption. The 

Customer is solely responsible for all consequences arising from or in 

connection with the use of the i-Banking Service and the reliance on any 

information or report contained herein. 

2. The Bank reserves the right, without prior notice to the Customer, to change 

revise or modify the terms and conditions herein, the services provided 

and/or any fees to be imposed, at any time and from time to time hereafter, 

and the Customer shall be bound by all changes made. The Customer agrees 

that the use of the i-Banking Service is also subject to the Bank’s standard 

terms and conditions governing accounts opened with the Bank, which shall 

prevail in the event of any discrepancy between such terms and the terms of 

this Service. 

3. The terms herein shall be governed by and construed in accordance with the 

applicable laws of Brunei Darussalam in effect for the time being and the 

Customer hereby submits to the non-exclusive jurisdiction of Brunei 

Darussalam courts. 


BANK’S STANDARD TERMS AND CONDITIONS GOVERNING BANK ACCOUNTS 

A. AGREEMENT BY CUSTOMER 

1. The account holder (“the Customer”) agrees to be bound and limited by the 

following terms and conditions governing the use of all savings, current and 

fixed deposit accounts in local and/or foreign currencies (to be referred to as 

“savings account”, “current account”, and “fixed deposit account(s)” 

respectively or accounts by other name or howsoever called and collectively 

known as the “Account(s)” and references to “Account(s)” may mean one or 

more account(s) from time to time maintained with Baiduri Bank Berhad (“the 

Bank”). 

B. ACCOUNTS 

1. Cheque books will only be issued for Brunei Dollar current account. The Bank 

may impose initial or minimum deposit requirements in relation to any current 

account. The customer agrees to abide by such initial or minimum deposit 

requirements failing which the Customer agrees to pay any penalty or service 

charge imposed and charged by the Bank from time to time without prior 

notice. The Customer also agrees to pay any stamp duty to the Brunei 

Government as required by the Brunei Government from time to time. 

2. When drawing cheques, the Customer shall be bound by the conditions 

subject to which cheque books are issued as printed on the inside cover of 

the cheque book and the Customer shall: 

a. keep all cheques, cheque books and company chops/seals in a safe 

and secure place under lock and key at all times; 

b. draw cheques in Brunei dollars only; 

c. clearly state the amount in words and figures in the spaces provided 

on the cheque; 

d. write words and figures close to the left-hand margin so that other 

words and figures cannot be inserted and add the word “only” after the 

amount stated in words; 

e. acknowledge the need to exercise care when drawing cheques and 

agree not to draw cheques by any means which may enable the 

cheques to be altered in a manner which is not readily detectable; 

f. not to pre-sign incomplete cheques as this may lead to its fraudulent 

use; 

g. draw cheques only when there is sufficient funds in the current 

account failing which the Bank shall have the absolute discretion to 


honour or dishonour such cheques and to impose penalty or service 

charge for any action taken. If the Bank decides to honour the 

cheques, Clause 12 of the Terms and Conditions herein shall apply; 

h. not to use electronic typewriter/pen with erasable ink to write cheques; 

3. In the event that the Customer loses any cheque book or cheque(s), whether 

through theft or otherwise, the Customer shall report such loss to the Bank 

immediately, whereupon the Bank shall be entitled (but not obliged) to stop 

payment on all such cheques and to levy on the Customer and debit the 

Account with an administrative charge therefore of such amount as the Bank 

may deem appropriate. Without prejudice to any other provision of these 

Terms and Conditions, the Customer’s failure to report such loss to the Bank 

or to comply with the other requirements of this agreement would result in the 

Bank not being responsible or liable to the Customer for any fraudulent, 

forged or wrongful use of such cheques and any loss to the Customer arising 

as a result thereof. 

4. Notice of stop payments must be in writing by letter to the Bank or through 

any of the authorized Banking channel i.e. internet banking, and in 

accordance with the account mandate and must be specify in full particulars 

of the cheque involved, provided that the Bank may at its sole discretion and 

without any obligation to do so or undertaking any liability by doing so, accept 

verbal instruction to stop payment. In the latter case, the Customer must 

follow up with a letter of stop cheque instruction to be received by the Bank 

within three (3) working days after the giving of such verbal instructions, 

failing which the Bank shall not be liable for any loss arising. In all cases, the 

Bank shall not be liable if the cheque(s) in question have already been paid or 

debited to the account prior to the Bank’s actual receipt of the written stop 

payment instruction. 

5. The Customer shall promptly notify the Bank in writing of any variation in his 

signature or that of the authorized signatories, the authorized manner of 

signing or the signature requirements. The Bank shall be entitled to a 

reasonable period of time (of less than seven (7) business days from receipt) 

to process such notification of change. 

6. The Bank shall be entitled in its absolute discretion to dishonour any cheque 

bearing a signature different from the specimen signature of the Customer or 

authorized signatory (as the case may be) or not signed in the authorized 

manner or not drawn in accordance with the signature requirements 

prevailing at the time of presentation. 

7. Any alterations on cheques must be countersigned by the full and complete 

signature conforming to the specimen signature of the Customer or 

authorized signatory (as the case may be in accordance with the signature 

requirements). The Bank shall be entitled, in its absolute discretion, dishonour 

cheques where alterations are not countersigned. 


8. Payments made by the Bank on the basis of a cheque or other financial 

instrument or a withdrawal or appropriate form bearing signatures which on 

the face of it appear to ba similar to the authorized signature(s) shall be 

effective, valid and binding on the Customer and the Bank shall not be liable 

to the Customer in respect of such payment not withstanding that the 

signatures may have been forged or obtained fraudulently or without authority 

or where the alteration and/or forgery is due to the act, omission, negligence 

or default to the Customer. 

9. The Bank is authorised (but not obliged) to accept instruction given by telex, 

facsimile, transmission, telegraph, cable or telephone (collectively “oral 

instruction”) from or purporting to be from Customer, with or without separate 

independent verification by the Bank’s Officers as to the genuineness of such 

oral instructions, as long as the Bank’s Officer receiving or acting on such oral 

instructions is satisfied as to the genuineness of such oral instructions. The 

Customer shall be bound by any act or omissions taken by the Bank in 

reliance on such oral instructions, regardless of whether such oral instructions 

have been given by someone other that the Customer or without the 

Customer’s authority or consent and not withstanding that such oral 

instructions are forged, fraudulent, ambiguous or misunderstood. Provided 

that the Bank’s officer receiving or acting on such oral instruction is satisfied 

as to their genuineness and has acted in good faith thereon. 

10. Any cheque deposited (whether through the use of ATMs or otherwise) shall 

be accepted for collection only and the proceeds shall not be available to the 

Customer until the cheque has been verified and cleared. 

11. In the event whereby credit facilities are granted to a Customer account, the 

Bank is not required to honour any cheques drawn by the Customer, drafts, 

orders to pay or transfer, bills of exchange and promissory notes or any 

payments, withdrawals, interest, commissions and charges if the credit limit 

would be exceeded as a result. Without prejudice to foregoing, if the Bank 

shall at its absolute discretion honour any cheques, drafts, orders to pay or 

transfer, bills of exchange and promissory notes or any payments, 

withdrawals, interest, commissions and charges notwithstanding such excess, 

the Bank may do so without prior approval from or notice to the Customer and 

the resultant excess together with interest, commissions and charges, will be 

immediately repayable upon demand by the Bank. Interest on the excess 

which shall be charged at the Bank’s discretion. The Customer will indemnify 

and keep the Bank indemnified in full against all legal and other costs 

incurred by the Bank for recovery of the excess. 

12. The Bank may at its discretion, debit an accounts with any cheques drawn by 

the Customer, drafts, orders to pay or transfer, bills of exchange and 

promissory notes or any payments, withdrawals, interest, commissions and 

charges, if this would result in a debit balance or an overdrawn position in the 

Account(s) and the Bank may do so without prior approval from or notice to 

the Customer, In the event that the Account(s) is overdrawn, all overdrawing 


together with interest, commissions and charges will be immediately 

repayable upon demand by the Bank. Interest shall be charged at the Bank’s 

discretion. The Customer will indemnify and keep the indemnified in full 

against all legal and other costs incurred by the Bank for recovery of the 

overdrawings. 

13. Any unpaid interest shall be capitalized at the end of each calendar month 

and added to the principal amount then owing for the purpose of calculating 

interest subsequently. 

14. The Bank reserves the right to close any Account(s) with a zero balance for 

two consecutive months or which remains inactive (credit entries of interest 

payment are not considered as customer activity) for such continuous period 

of time as may be determined at the discretion of the Bank. 

15. Interest at such rates prescribed by the Bank from time to time is calculated 

on the minimum daily balances or on such balances and at such period as the 

Bank thinks fit from time to time. Interest earned will be credited to the 

savings account monthly but an account whose minimum daily balance or 

specified balance falls below the specified amount as set out by the Bank 

from time to time will not be credited with interest for the particular month. 

The Bank shall be entitled to change the interest rates or interest structure or 

the method or frequency of calculating interest from time to time without 

notice to Customer, on all accounts except fixed deposit account(s) during 

their tenure. 

16. Withdrawals from a savings account may be made at the counter by the 

Customer on demand during normal banking hours and any payment made by 

the Bank to a person producing the passbook savings (“passbook”), and a 

withdrawal form purporting to be signed by the Customer shall have the same 

effect as if made by the Customer personally and will absolve the Bank from 

all liabilities to the Customer or to any other party. Withdrawals may not be 

made by means of cheques. 

17. Every Customer who has been provided by the Bank with a passbook must 

present it for every withdrawal at the counter. No entries may be made in the 

passbook by the customer. Passbooks should be presented to the Bank as 

and when required by the Bank for any interest or unposted items to be 

entered. The passbook is not transferable or assignable and cannot be 

pledged or otherwise used as security. The Customer should examine the 

passbook after each deposit or withdrawal transaction before leaving the 

counter, to ensure that appropriate entry has been made therein. If no error is 

reported by the Customer within 14 days from the date of the transaction(s), 

then the transaction(s) is deemed to have been accepted by the Customer 

and to be correct and true and the Bank shall be free from all claims and 

liability in respect of such transaction(s). 


18. Passbook should be kept in a secure place under lock and key. In the event of 

the loss of passbook, the Bank may require the Customer to lodge a police 

report and immediate notice must be given to the Bank of the loss. The Bank 

may at its discretion close the account and transfer the existing credit sum to 

a new or existing account. The Customer is required to sign a letter of 

indemnity to the Bank indemnifying the Bank against all losses and damages 

resulting from Customer’s loss of passbook. The Bank may impose a charge 

for the replacement of a new passbook. 

19. The passbook is for the Customer’s reference and does not necessarily 

indicate the correct balance of the account as deposits or withdrawals may 

have been made or items charged without entry in the passbook. In the event 

of discrepancies between the Bank’s records and the entries in the passbook, 

the Bank’s record shall prevail. 

20. Account(s) which is inactive for a period of time as prescribed by the Bank will 

be transferred to “DORMANT” status. The Bank reserves the right to impose 

services charges on inactive Account(s), such service charges to be 

determined at the sole of discretion of the Bank. Such service charges may be 

debited from the Accounts without the consent of the Customer at the Bank’s 

sole discretion. The Customer may reactivate such inactive account(s) by 

notifying the Bank in person. 

21. For Account(s) opened by a guardian in the name of minors (whether or not 

jointly with the guardian), the Bank will act on the instructions received from 

the guardian named on the account form, unless the Bank receives written 

notice to the contrary from the guardian or the relevant authorities or an order 

of court, but provided always that when the minor subsequently attains the 

age of eighteen, the Bank may at the Bank’s sole discretion, upon receipt of a 

written instruction or notice from the minor, operate and deal with the said 

Account(s) exclusively in accordance to the instructions of the minor without 

regard to any contradictory instructions received from the guardian and the 

Bank shall not be liable to the guardian for the same. 

22. In respect of any Account(s) that is foreign currency, the Bank shall have the 

right to pay to the Customer on withdrawal by cash and/or cheque in the 

required and/or in any other currency to be determined by the Bank at the 

Bank’s absolute discretion. Withdrawals in foreign currency cash are further 

subjected to availability of the currency in question. Commission in lieu of 

exchange may be applicable for withdrawals or deposit of cash in the same 

foreign currency. 

23. All transactions relating to the fixed deposits account(s) are accepted subject 

to the transaction hours set by the Bank from time to time for such deposits. 

Withdrawal of fixed deposits before the due date subject to approval by the 

Bank will be at the Bank’s sole discretion and shall be subjected to the 

forfeiture of any interest and reimbursement of expenses incurred by the 

Bank and the payment of any additional costs for redeploying funds in the 


market as the Bank may think fit and such amounts may be deducted from 

the principal deposit sum before repayment of the balance. 

24. The Bank will send to the Customer periodically a Statement of Account 

showing the transactions and balances in relation to the Account(s) and other 

banking services as specified by the Bank from time to time. The Customer 

agrees to examine and verify the correctness of each statement of account 

and the transactions stated therein and notify the Bank, within 14 days of 

such Statement of Account, in writing, of any alleged errors or omissions 

therein arising from whatever cause (including but without limitation from 

forgery, fraud, lack of authority or negligence of any person), failing which the 

Statement of Account shall be conclusive evidence as the balance shown 

therein and be binding on the Customer and the Customer shall be deemed to 

have waived any rights to raise objections or pursue remedies against the 

Bank relating thereto, and the Bank shall be free from all claims in respect of 

the Account(s). 

25. Bank may at any time rectify errors or omissions in any statement or advice or 

passbook and any statement or advice or passbook so rectified shall be 

binding on the Customer. The Bank has the right to demand refund of and/or 

debit any account of customer with the bank without notice or consent of the 

Customer for any overpayment into the account(s) arising from such errors or 

omissions. 

C. GENERAL 

1. 

a. The Bank may at its sole discretion impose from time to time such 

charges as it may determine for services rendered and is authorised to 

debit the Account(s) of the Customer with all such charges. Such 

charges shall not be refunded by the Bank upon termination of any or 

all of the Account(s). The Customer accepts the charges as laid down 

in the Bank’s tariffs, which may be amended from time to time. 

b. The Bank shall have no obligation to notify the Customer of the 

amounts or rates of any charges levied in respect of the Account(s) or 

of the interest structure, interest calculations, or interest rate(s) or the 

debit or credit balances in the Account(s), or of any changes in any of 

the foregoing. The onus is on the Customer to check with the Bank on 

such charges and rates. 

c. If the Bank retains solicitors or engages a legal firm to enforce or 

protect any of its rights or advise it on any dispute relating to the 

Account(s), whether or not judicial or other proceedings are actually 

taken, the Customer shall indemnify the Bank for all costs, fees and 


charges arising therefrom or incidental thereto (including but without 

limitation to legal costs and expenses on full indemnity basis). 

2. The Bank reserves the right to destroy any cheques relating to the Account(s) 

after scanning of the cheques. The Customer agrees that a production of an 

image of the cheques shall be sufficient to verify transactions on the cheques 

in the event of dispute. 

3. If the Account(s) is in the names of more than one person:- 

a. each such person shall be deemed to be an Account(s) holder for the 

purposes of these terms and conditions; 

b. the obligations of the Joint Account(s) holders or partners of any 

business partnership accounts in respect of the Account(s) and 

hereunder shall be joint and several; 

c. unless otherwise expressly provided in the Terms and Conditions 

herein, the Bank is hereby authorized by each Joint Account(s) holder 

or partners of any business partnership accounts to honour all 

cheques, telephone instructions, directions, other instruments and 

transactions signed and effected by the Joint Account(s) holders or the 

partners or their authorized signatories in accordance to the Account(s) 

mandate; 

d. the Bank may credit the Account(s) with items collected on behalf of 

any one or more Account(s) holders; 

e. any notice given to one Joint Account(s) holder shall be deemed 

sufficient notice to all Account(s) holders; and 

f. in the event the Bank receives ambiguous or conflicting instructions or 

any other instructions in connection with the Joint Account(s) or 

business partnership or corporate accounts, or in connection with the 

closure, withdrawals, stopping or operation of such Account(s) or 

change of mailing address of such Account(s), or the Bank becomes 

aware of any dispute, or in any other circumstances as the Bank may 

deem appropriate, then notwithstanding anything to the contrary in the 

Account(s) mandate or any other letter or document, the Bank shall be 

entitled to decline to act and to insist that it acts only on the 

unanimous instructions of all the Account(s) holders or if so decided by 

the Bank, on unanimous instructions of all the signatories authorised 

to operate the Account(s). If the Bank has so acted in accordance with 

such ambiguous, conflicting or other instructions, the Bank is entitled 

to reverse or retract any action or transaction that the Bank has taken 

so that Account(s) are put in the original position they were in before 

the Bank took such action. In all and any of the cases set out in this 

paragraph, the Bank shall have no liability to any of the Joint 


Account(s) holders or to the partners, authorised signatories, 

shareholders or directors of the business or corporation comprising the 

Customer and the Customer shall have no claims against the Bank; 

g. in the event of notice of death of a Joint Account(s) holder (except in 

the case of joint accounts designated as trust or executors accounts), 

the Bank shall have the right to notwithstanding anything in the 

Account(s) mandate to the contrary, to hold all money and items 

standing to the credit of the Account(s) to the survivor(s) of the Joint 

Account(s) and permit the survivors of the Joint Account(s) to make 

withdrawals and deposits from and into the Joint Account(s) on 

satisfactory proof of death subject to the survivor(s) giving all written 

indemnity to the Bank upon terms satisfactory to the Bank and any 

provisions of law or an order of court and further subject to the rights 

of the Bank in respect of such funds arising out of any lien, charge, 

pledge, set-off or any other encumbrance or any claims or 

counterclaim actual or contingents or otherwise; 

h. where the account mandate provides for operation of the Account(s) 

whether by a single Account Holder signatory or by some of the 

Account Holders or by all the Account Holders of the Joint Account(s)/ 

business partnership accounts, then if a bankruptcy petition is 

presented against any one of the Joint Account(s) holder or any partner 

or if any one of the Joint Account(s) holders or any partner becomes 

bankrupt, insane or otherwise mentally disable, the Bank shall be 

entitled to freeze or suspend operations on the Account(s) and refuse 

access to the funds therein, without liability to the Customer upon 

notice of such bankruptcy, insanity or mental disability, until such time 

when the joint instructions from the trustee in bankruptcy or the official 

receiver or the appointed legal representative of insane and mentally 

disabled Joint Account(s) holder and the remaining Joint Account(s) 

holder(s) or the partner and the other remaining partners have been 

obtained regarding the ownership and further use of the funds in the 

Account(s) and the operation of the Accounts and the Bank shall have 

received the necessary indemnities in writing from such parties as the 

Bank may require upon terms satisfactory to the Bank. 

Notwithstanding the above, the Bank reserves the right to obtain a 

direction of the Court by the way of interpleader or other proceedings 

and all such costs incurred in connection therewith shall be paid by the 

Customer. 

For the purpose of this paragraph, persons under any mental disability 

shall include without limitation persons who are mentally incompetent 

as well as persons who are in a state of comatose and persons in 

relation to whom any court may order the appointment of a legal 

representative to manage his affairs; 


i. In the event of notice of death of a partner of business partnership 

accounts, notwithstanding anything contrary to the mandate of the 

Accounts or the Terms and Conditions herein, the Bank shall be 

entitled to stop, freeze or suspend operations of the Account(s) and 

refuse access to the funds therein, without any liability to the Customer 

and, if the Bank deems necessary, to open a new account for the 

partnership; 

4. All communications to the Customer sent by ordinary post addressed to the 

latest correspondence address on record with the Bank shall be deemed to 

have been duly delivered to and received by the Customer within 7 days from 

the date of posting. 

5. The Customer warrants that all particulars given to the Bank are, to the best 

of the Customer’s knowledge, accurate and undertakes to notify the Bank of 

any changes thereto in writing. 

6. Either the Bank or the Customer may terminate and close the Account(s) by 

written notice to the other party to that effect. In either case, the Customer 

shall without delay or further demand:- 

a. return to the Bank all of bank cards and cheque books issued to him or 

at his request and 

b. pay to the Bank the full amount outstanding to the Bank including but 

not limited to amounts owing under credit cards accounts and other 

loan facilities together with all related charges thereunder (including 

the amount of any cheques or any items not then presented to the 

Bank for payment), for which the Customer shall remain fully 

responsible notwithstanding such termination. Without limiting the 

generality of the foregoing, all of such sums become immediately due 

and payable (without further demand) in the event of the death, or 

bankruptcy of the Customer; 

7. Unless due to the willful default of the Bank, the Bank shall not be liable for 

any failure to provide any service or to perform any obligations or for any loss 

or damage howsoever caused and whether such loss or damage is 

attributable (directly or indirectly) to any dispute or any other matter or 

circumstance whatsoever including but not limited to power failure, the failure 

of any computer, machine, data processing system network, any 

telecommunication systems, the internet, or transmission link including 

Personal i-Banking, m-Banking and Business i-Banking or bank cards or credit 

cards or ATM, the withdrawal of ATM services in other countries (which 

services will be governed by local regulations), the temporary insufficiency of 

funds in such machines, the failure to carry out the Customer’s instructions 

given over the telephone or to send a monthly statement to the Customer, or 

otherwise howsoever caused. 


8. The Customer shall keep the Bank indemnified on a full indemnity basis at all 

times against, and save the Bank harmless from all actions, proceedings, 

claims, losses, liabilities, damages, costs and expenses which may be brought 

against the Bank or suffered or incurred by the Bank and which shall have 

arisen either directly or indirectly out of or in connection with the Bank 

performing its obligations hereunder or acting upon the Customer’s 

instruction (whether written or oral) unless due to the willful default of the 

Bank, such indemnity shall continue notwithstanding the termination of the 

Account(s). 

9. The Bank shall be entitled at any time and without notice to the Customer to 

set-off or combine or consolidate the outstanding balance of any account of 

the Customer with any other account which the Customer maintains with the 

Bank towards the satisfaction of the Customer’s liability to the Bank 

irrespective of whether such liability of the Customer relates to any debit or 

negative balances in any Account(s) of whatsoever type or nature or monies 

owing to the Bank under any credit facilities granted and irrespective if the 

Account(s) are maintained in the same or different currencies. This includes 

the balances held by the Customer jointly with another person(s). The Bank’s 

right hereunder should not ne affected by the Customer’s death or legal 

incapacity. The Bank may effect any necessary conversions at the rate of 

exchange at which the Bank is able to purchase the currency of the 

Customer’s obligations or at the Bank’s own prevailing rate of exchange, as 

the Bank may select at its absolute discretion. 

If the amount of an obligation is unascertained, the Bank may estimate that 

amount and set-off in respect of that estimate, subject to a final settlement 

being made between the Customer and the Bank when the amount of the 

obligation is ascertained. The foregoing shall be without prejudice and in 

addition to any right of set-off, combination of account, lien, security or other 

right to which any party is at any otherwise entitled (by operation of law). 

All deposits, cash balances and other securities, property and assets of the 

Customer in the Bank’s possession shall be and are hereby pledged, charged 

and assigned or mortgaged to the Bank as security for the full discharge of 

the Customer’s obligations and liabilities to the Bank wheresoever and 

howsoever incurred. The Bank may at any time and without notice of the 

Customer combine or consolidate or merge the balances in all and/or any 

accounts of the Customer (of whatever account type and whether mature or 

not and notwithstanding any special conditions attached to the account) and 

the Customer’s obligations and exercise such right of set-off. 

The Bank may refuse withdrawals of the Customer’s funds or property if any of 

the Customer’s obligations or liabilities to the Bank are outstanding and 

unpaid. If the Customer does not or is unable to repay upon demand any of 

the Customer’s obligations or liabilities to the Bank or in the event of 

bankruptcy or insolvency or execution proceedings or any third party claims, 


the Bank is authorized, without notice to the Customer, to realize break or 

uplift (whether at or prior to maturity) any fixed or cash deposits, and to sell by 

public or private sale any securities, property and assets of the Customer in 

the Bank’s possession, and apply the proceeds to discharge all or part of the 

Customer’s obligations or liabilities to the Bank. The Bank shall be entitled to 

charge the Customer for all costs and expenses incurred by the Bank in 

connection with such set-off, combination, consolidation, realization and sale, 

and claim from the Customer any deficiency arising thereupon. 

10. The Bank shall have no responsibility to the Customer for any diminution of 

funds due to taxes, imposts or depreciation. The Bank shall not be liable for 

funds standing to the credit of account(s) if they are unavailable due to laws, 

regulations, restrictions or convertibility or transferability requisitions, 

exchange control restrictions, sanctions, orders or directives from any judicial, 

governmental, statutory or regulatory authority, involuntary transfers, 

moratoriums, expropriations, distraints of any character, garnishee orders, 

acts of war or civil strife or similar cause beyond its control, whether current or 

impending and whether arising in Brunei Darussalam or in any other place, 

and regardless of whether such restrictions, requisitions, sanctions orders, 

directives, transfers, moratoriums, expropriations, distraints or similar cause 

are lawful or unlawful or issued in excess of authority or otherwise. If the 

relevant currency’s country of origin restricts or has impending restrictions on 

the availability, credit or transfers of such funds, the Bank shall be under no 

obligation to pay to the Customer the funds in Account(s), whether in the 

original currency or otherwise, and if the Bank does so, the Bank may do so in 

such currency and with the relevant amount converted at such exchange 

rate(s), the Bank deems appropriate. In addition, encashment of drafts issued 

by Bank or payment of funds electronically transferred out of the Account(s) 

are subject to the laws, rules and regulations of the country in which the draft 

is encashed or the payment is made. The Bank may freeze or suspend 

operation of any or all Accounts and/or services if as a result of force 

majeure, calamity or conditions, industrial action, computer breakdown or 

sabotage or any reason whatsoever the Bank’s records, accounts or services 

are not available or access thereto is hindered or prohibited. 

11. The Customer consents to the Bank disclosing or requesting any information 

whatsoever regarding the Customer, the money and other relevant particulars 

of the Account(s):- 

a. to or from any person participating in the provision of services to the 

Bank (including, but not limited to, debt collection, legal, accounting, 

auditing, printing or mailing of cheque book, passbook, stationery or 

other documents, and management, delivery, electronic and 

investigation services) whether in Brunei Darussalam or outside Brunei 

Darussalam, under or in connection with the Account(s); 


. to or from the police or other public officers conducting an 

investigation in connection with any offence; 

c. to or from banks, financial institutions or credit or charge card 

companies; 

d. to or from any other person, authority, having jurisdiction over the Bank 

court of law or entity whatsoever, where such disclosure is required by 

a directives, guidelines, law, regulation, judgement or order of court or 

order of any tribunal; 

e. to or from any Joint Account(s) holder or authorized signatory of any 

Account(s) of the Customer, or any insurer, guarantor or provider of 

security in relation to the Customer or any account(s), or the auditor of 

the Customer or any member, partner, director or shareholder of the 

Customer; or 

f. to or from the Bank’s head office, branches, representative offices, 

subsidiaries, related corporations or affiliates, in Brunei Darussalam or 

overseas, for any database purposes or any other purpose or purposes 

whatsoever; 

g. to or from any association or body of which the Bank is a member or a 

subscriber; 

12. The Terms and Conditions herein shall be governed by and construed in 

accordance with the applicable laws of Brunei Darussalam in effect for the 

time being and the Customer hereby submits to the non-exclusive jurisdiction 

of Brunei Darussalam courts. 

13. The Bank may amend, add to, or delete any provision of these Terms and 

Conditions at its sole discretion, by posting notice of such changes in the bank 

hall of the Bank’s premises in Brunei Darussalam, or posting notice of such 

changes near its ATM machines in Brunei Darussalam, including but not 

limited to publication on the website, pamphlets and/or by any other 

reasonable means of notification of such changes, and the Customer shall be 

bound by such changes immediately upon such posting or notification. If such 

change is unacceptable, the Customer shall promptly discontinue operating 

the Account(s) and close the Account(s). Continuing with the operation of an 

account or service after posting of notification of any change shall be deemed 

to be agreement to such change in relation to that account and service. 

14. In the event of any conflict between the terms hereof and the terms of any 

Account(s) opening form, application form or mandate to the Bank, the terms 

hereof shall prevail. The terms hereof shall be read together with the terms of 

any Account opening form, application form or mandate. 

Effective Date 1st January, 2005 


Important Notice 

These terms and conditions will apply when you access our website 

and use our i-Banking service. Before proceeding to use the service, 

we ask that you read these terms and conditions carefully. 

Click "I agree" to accept the Terms and Conditions or "I disagree" to 

discontinue your access and/or use of the i-Banking service. 

TERMS AND CONDITIONS GOVERNING ACCOUNTS 

A. AGREEMENT BY CUSTOMER 

1. The account holder (“the Customer”) agrees to be bound by the following 

terms and conditions governing the use of all savings, current, deposit or 

other accounts in local and/or foreign currencies (to be referred to as 

“savings account”, “current account”, and “ deposit account(s)” respectively 

or accounts by any other name or howsoever called and collectively known 

as the “Account(s)”. References to “Account(s)” may mean one or more 

accounts) from time to time maintained with Baiduri Bank Berhad and/or 

Baiduri Finance Berhad (“the Bank/Finance”). 

2. Baiduri Bank Berhad or Baiduri Finance Berhad, in compliance with laws 

and regulations, may not make one or more of the financial products or 

accounts referred in this terms and conditions available. 

B. ACCOUNTS 

CURRENT ACCOUNTS 

1. Chequebooks are issued for Brunei dollar current account. 

2. When drawing cheques, the Customer shall be bound by the conditions to 

which chequebooks are issued as printed on the inside cover of the 

chequebook and as stated herein below: 

(a) 

keep all cheques, chequebooks and company chops/seals in a safe 

and secure place under lock and key at all times; 


(b) 

(c) 

(d) 

(e) 

(f) 

(g) 

(h) 

not to pre-sign any incomplete cheques; 

clearly state the amount in words and figures in the spaces provided 

on the cheque; 

write words and figures close to the left-hand margin so that other 

words and figures cannot be inserted and add the word “only” after the 

amount stated in words; 

not to use electronic typewriter/pen with erasable or disappearing ink 

to write cheques; 

exercise care when drawing cheques and agree not to draw cheques 

by any means which may allow or enable the cheques to be altered in 

a manner which is not readily detectable; 

draw cheques in Brunei dollars only. In the event that the 

Bank/Finance, at the Bank/Finance’s sole discretion, agree to honor 

cheque(s) drawn in currency other than in Brunei dollars, the 

Bank/Finance will convert the said currency to Brunei dollars base on 

an exchange rate that is determined by the Bank/Finance at the 

Bank/Finance’s sole discretion. Further, in the event that the 

Bank/Finance, at the Bank/Finance’s sole discretion, issue 

chequebooks for current account held in currency other than in Brunei 

dollars, cheques drawn on these accounts are to be drawn in the said 

currency of the respective accounts; 

draw cheques only when there is sufficient fund in the current account 

failing which the Bank/Finance shall have the absolute discretion to 

honour or dishonour such cheques and to impose penalty or service 

charge for any action taken. If the Bank/Finance decides to honour the 

cheques, Clause 7 of the Terms and Conditions herein shall apply; 

3. In the event that the Customer loses any chequebook or cheque(s), whether 

through theft or otherwise, the Customer shall report such loss to the 

Bank/Finance immediately, whereupon the Bank/Finance shall be entitled 

(but not obliged) to stop payment on all such cheques. Without prejudice to 

any other provision of these Terms and Conditions, the Customer’s failure to 

report such loss to the Bank/Finance or to comply with the other 

requirements of this agreement would result in the Bank/Finance not being 

responsible or liable to the Customer for any fraudulent, forged or wrongful 

use of such cheques and any loss to the Customer arising as a result 

thereof. 

4. Notice of stop payments of cheques must be in writing by letter to the 

Bank/Finance, and in accordance with the account mandate and must 

specify in full particulars of the cheque involved. The Bank/Finance may, at 

its sole discretion and without any obligation to do so or undertaking any 


liability by doing so, accept verbal instructions to stop payment and in such 

an event, the Bank/Finance shall not be liable for any loss arising. 

Notwithstanding the above, the Bank/Finance shall not be liable if the 

cheque(s) in question have already been paid or debited to the account prior 

to the Bank/Finance’s actual receipt of the written stop payment instruction. 

5. The Bank/Finance shall be entitled in its absolute discretion to dishonour 

any cheque bearing a signature different from the specimen signature of the 

Customer or authorized signatory (as the case may be) or not signed in the 

authorized manner or not drawn in accordance with the signature 

requirements prevailing at the time of presentation or having any alteration. 

6 Payment made by the Bank/Finance on the basis of a cheque or other 

financial instrument or a withdrawal or appropriate form bearing signatures 

which on the face of it appear to be similar to the authorized signature(s) 

shall be effective, valid and binding on the Customer and the Bank/Finance 

shall not be liable to the Customer in respect of such payment 

notwithstanding that the signatures may have been forged or obtained 

fraudulently or without authority or where the alteration and/or forgery is 

due to the act, omission, negligence or default of the Customer. 

7. The Bank/Finance may at its discretion, debit any or all of the Account(s) 

with any cheques drawn by the Customer, drafts, orders to pay or transfer, 

bills of exchange and promissory notes or any payments, withdrawals, 

interest, commissions and charges, and if this would result in an overdrawn 

position or an overdrawn position in excess of the Customer’s credit facility 

or limit in any or all of the Account(s), the Bank/Finance may do so without 

prior approval from or notice to the Customer. In such an event, all 

overdrawing together with interest, commissions and charges will be 

immediately repayable upon demand by the Bank/Finance and Interest 

shall be charged at the Bank/Finance’s discretion. The Customer will 

indemnify and keep the indemnified in full against all legal and other costs 

incurred by the Bank/Finance for recovery of the overdrawings and interest, 

commission and charges incurred thereby. 

8. Any unpaid interest shall be capitalized at the end of each calendar month 

and added to the principal amount then owing for the purpose of calculating 

interest subsequently. 

SAVINGS ACCOUNTS 

9. Every Customer who has been provided by the Bank/Finance with a 

passbook must present it for every transaction at the counter. The passbook 


is not transferable or assignable and cannot be pledged or otherwise used 

as security. The Customer should examine the passbook after each deposit 

or withdrawal transaction before leaving the counter to ensure that 

appropriate entry has been made therein. If the Customer reports no error 

within 14 days from the date of the transaction(s), then the transaction(s) is 

deemed to have been accepted by the Customer to be correct and true and 

the Bank/Finance shall be free from all claims and liability in respect of 

such transaction(s). 

All pages of the passbooks are numbered and no page shall be detached. 

No entry correction or writing of any kind shall be made in the passbook 

except by the Bank/Finance. 

10. In the event of the loss of the passbook, the Customer must immediately 

notify the Bank/Finance in writing and provide a letter of indemnity to 

indemnify the Bank/Finance against all losses and damages resulting from 

the loss. The Bank/Finance may at its sole discretion to close the account 

and transfer the existing credit sum to a new or another existing account. 

The Bank/Finance may impose a charge for the replacement of the old 

passbook or for issuance of a passbook for the new account. 

11. The Bank/Finance may at the Bank/Finance’s sole discretion, require proof 

of identity before accepting any transaction to any Account(s). 

12. The Bank/Finance may at its sole discretion to allow 3 rd party withdrawal on 

savings account upon the written request of the Customer subject to the 

terms and requirements of the Bank/Finance, if any, and, such withdrawal 

shall have the same effect as if made by the Customer personally. 

DEPOSIT ACCOUNTS 

13. Withdrawal or Termination of deposits before the due date is subject to 

approval of the Bank/Finance and will be at the Bank/Finance’s sole 

discretion and shall be subjected to the forfeiture of any interest and 

reimbursement of expenses incurred by the Bank/Finance and the payment 

of any additional costs for redeploying funds in the market as the 

Bank/Finance may think fit and such amounts may be deducted from the 

principal deposit sum before repayment of the balance. 

Term or Fixed Deposit Certificates are not negotiable or transferable. 

The Term or Fixed Deposits may be payable by cashier’s order or cheque at 

the sole discretion of the Bank /Finance. 

STATEMENTS/ADVICES/ERRORS/OMMISSIONS 


14. The Customer agrees to examine and verify the correctness of all 

statements sent by the Bank/Finance on a periodical basis showing the 

transactions and balances in relation to any or all of the Account(s) as 

specified by the Bank/Finance from time to time and notify the 

Bank/Finance, within 14 days of the said statement being sent, in writing, of 

any alleged errors or omissions therein arising from whatever cause 

(including but without limitation from forgery, fraud, lack of authority or 

negligence of any person), failing which the said statement shall be 

conclusive evidence as the balance shown therein and be binding on the 

Customer and the Customer shall be deemed to have waived any rights to 

raise objections or pursue remedies against the Bank/Finance relating 

thereto, and the Bank/Finance shall be free from all claims in respect of the 

Account(s). 

15. Bank/Finance may at any time rectify errors or omissions in any statement 

or advice or passbook or certificate and any statement or advice or 

passbook or certificate so rectified shall be binding on the Customer. The 

Bank/Finance has the right to demand refund of and/or debit any account 

of customer with the Bank/Finance without notice or consent of the 

Customer for any overpayment into the account(s) arising from such errors 

or omissions. 

C. 

GENERAL 

1 

(a) 

(b) 

(c) 

The Bank/Finance may at its sole discretion effect such charges as it 

may determine for services rendered including amongst others, {i} 

responding to enquiries, {ii} provision of documents, and {iii} provision 

and notification of account balances/account transactions/account 

related matters. Such charges may not necessarily have been updated 

into the Bank/Finance’s tariffs. 

The customer accepts the charges as laid down in the Bank/Finance’s 

tariffs, which may be amended from time to time without prior notice. 

The Bank/Finance shall have no obligation to notify the Customer of 

the amounts or rates of any charges levied against the Account(s) or of 

any new charges levied in respect of the Account(s) or of the interest 

structure, interest calculations or interest rate(s) or the debit or credit 

balances in the Account(s), or of any changes in any of the foregoing. 

The onus is on the Customer to check with the Bank/Finance on such 

charges and rates. 

The Customer agrees to pay any stamp duty to the Brunei Government 

as required by the Brunei Government from time to time. 


(d) 

(e) 

(f) 

The Bank/Finance may at its sole discretion impose initial or minimum 

deposit requirements in relation to any or all of the Account(s). The 

Customer agrees to abide by such initial or minimum deposit 

requirements failing which the Customer agrees to pay the charges 

imposed. 

The Bank/Finance is authorized to debit the Account(s) of the 

Customer with all or any charges, commission and/or duty pursuant to 

the terms and conditions herein or any other documents without prior 

notice to and/or the consent of the Customer and such charges and/or 

duty shall not be refunded by the Bank/Finance upon termination of 

any or all of the Account(s). 

With respect to payment of interest on credit balances, if applicable, 

the Bank/Finance shall be entitled without notice to the Customer, 

from time to time, to change the interest rates or interest structure or 

the method or frequency of calculating interest or the method or 

frequency of payment of interest to the Customer. 

2. The Bank/Finance reserves the right to apply such service charges as 

determined at the sole discretion of the Bank/Finance for Account(s) which 

are inactive [“Dormant”], for a period of time and impose additional 

requirements for activation of these Account(s). Continued inactivity of the 

Account(s) may lead to the Account(s) balance(s) being transferred to the 

government as “Unclaimed Money” in accordance to regulatory 

requirements and the Account(s) will be closed. The Account(s) balance(s) 

will have to be claimed directly from the government and no interest will be 

paid on the Account(s) balances(s). The current period of inactivity 

applicable to the above is 72 months and this said period may change as 

and when determined by the government. 

3. In respect of any Account(s) that is in foreign currency, the Bank/Finance 

shall have the right to pay to the Customer on withdrawal by cash and/or by 

cheque in the respective currency and/or in any other currency to be 

determined by the Bank/Finance at the Bank/Finance’s absolute discretion. 

Withdrawals in foreign currency cash are further subjected to availability of 

the currency in question. Commission may be applicable for withdrawals or 

deposit of cash in the foreign currency. 

4. Any cheque deposited (whether through the use of ATMs or otherwise) shall 

be accepted for collection only and the proceeds shall not be available to 

the Customer until the cheque has been verified and cleared less any 

charges applicable. 

5. If the Customer comprises of more than one individual (the “Joint Account(s) 

Holders”) or is a business partnership of two or more partners (the 

“Partners”); 


(a) 

(b) 

(c) 

(d) 

the obligations of the Joint Account(s) holders or Partners in respect of 

an Account(s) shall be joint and several; 

the Bank/Finance may credit the Account(s) with items collected on 

behalf of any one or more Joint Account(s) holders or Partners; 

any notice given to one Joint Account(s) holder or Partner shall be 

deemed sufficient notice to the Customer; and 

where the account mandate provides for the operation of the 

Account(s) by a single Joint Account(s) Holder or a Partner or by several 

Joint Account(s) Holder or Partners or by all the Joint Account(s) 

Holders or Partners, in the event a bankruptcy petition is presented 

against any one of the Joint Account(s) Holders or Partners or if any 

one of the Joint Account(s) Holders or Partners becomes bankrupt, 

insane or otherwise mentally disable, the Bank/Finance shall be 

entitled to freeze or suspend operations on the Account(s), without any 

liability to the Customer upon notice of such bankruptcy, insanity or 

mental disability, until such time that instructions from the trustee in 

bankruptcy or the official receiver or the appointed legal representative 

of the insane or mentally disabled Joint Account(s) Holder or Partner 

and the remaining Joint Account(s) Holder(s) or Partner(s) have been 

obtained regarding the ownership and further use of the funds in the 

Account(s) and the operation of the Accounts and the Bank/Finance 

shall have received the documents(s) and/or indemnity(ies) as 

required by the Bank/Finance. Notwithstanding the above, the 

Bank/Finance reserves the right to obtain a direction of the Court by 

way of interpleader or other proceedings and all such costs incurred in 

connection therewith shall be paid by the Customer. 

For the purpose of this paragraph, persons under any mental disability 

shall include without limitation persons who are mentally incompetent 

as well as persons who are in a state of comatose and persons in 

relation to whom any court may order the appointment of a legal 

representative to manage his affairs. 

(e) 

In the event of notice of death of a Joint Account(s) Holder or a Partner, 

notwithstanding anything contrary to the mandate of the Accounts or 

the Terms and Conditions herein, the Bank/Finance shall be entitled 

to, without any liability to the Customer, stop, freeze or suspend 

operations of the Account(s) and, if the Bank/Finance deems 

necessary, to open a new account, or permit the survivors of the 

Account(s) to transact on the Account(s) subject to the survivor(s) 

providing the necessary document(s) and/or information and/or 

indemnity(ies) as required by the Bank/Finance and by any provisions 

of law or order of court and further subject to the rights of the 

Bank/Finance in respect of such funds arising out of any lien, charge, 


pledge, set-off or any other encumbrance or any claim or counterclaim 

actual or contingents or otherwise. 

6 (a) For Account(s) opened by a guardian in the name of minors (whether or 

not jointly with the guardian), the Bank/Finance will act on the 

instructions received from the guardian named on the account form, 

unless the Bank/Finance receives written notice to the contrary from 

the guardian or the relevant authorities or an order of court, but 

provided always that when the minor subsequently attains the age of 

eighteen, the Bank/Finance may at the Bank/Finance’s sole 

discretion, upon receipt of a written instruction or notice from the 

minor, operate and deal with the said Account(s) exclusively in 

accordance to the instructions of the minor without regard to any 

contradictory instructions received from the guardian and the Bank 

/Finance shall not be liable to the guardian for the same. 

(b) 

For Accounts opened pursuant to an order of court for the benefit of or 

on trust for minors or persons under mental illness or any others, the 

account opening form shall be completed by the person authorised in 

the court order. The Bank/Finance will act based on the instruction of 

the authorised person appointed in the court order and who completed 

the account opening form in operating and dealing with the said 

account. The Bank will have no obligations to investigate, check 

and/or ensure any act done in accordance to the instruction of the 

authorised person is beneficial to the beneficiaries of the account. 

7. Notwithstanding anything to the contrary in the Account(s) mandate or any 

other letters or documents , the Bank/Finance reserves the right at the 

Bank/Finance’s sole discretion, on receiving instructions which in the 

Bank/Finance’s opinion are ambiguous or conflicting or which would or 

might cause the Bank/Finance to contravene any law or regulation (whether 

or not having legal and binding effect) instructions (the “said instruction(s)”) 

in respect of the “Account(s)”, to act on any of the said instruction(s) or to 

decline to act on any of the said instruction(s) or to request for further 

document or authorization prior to acting on any of the said instruction(s) or 

to freeze the Account(s) and suspend operation on the Account(s) and/or to 

apply to the Court for direction by way of interpleader or other proceedings 

for which all costs incurred in connection therewith shall be paid by the 

Customer. If the Bank/Finance has so acted in accordance with any of the 

said instruction(s), the Bank/Finance is entitled to reserve or retract any 

action or transaction that the Bank/Finance has taken so that the 

respective Account(s) is put in the original position that they were in before 

the Bank/Finance took such action. In all and any of the cases set out in 

this paragraph, the Bank/Finance shall have no liability to the Customer or 


espective authorized signatories, shareholders or directors and the 

Customer or respective authorized signatories, shareholders or directors 

shall have no claims against the Bank/Finance. 

8. The Bank/Finance is authorized (but not obliged) to accept instructions 

given by telex, facsimile transmission, SWIFT, email (with the scanned 

instruction attached, if any) or other form of electronic communication or 

telephone (collectively “oral instructions”) from or purporting to be from 

Customer, with or without separate independent verification by the 

Bank/Finance’s Officers as to the genuineness of such oral instructions, as 

long as the Bank/Finance’s Officer receiving or acting on such oral 

instructions is satisfied as to the genuineness of such oral instructions. The 

Customer shall be bound by any act or omissions taken by the 

Bank/Finance in reliance on such oral instructions, regardless of whether 

such oral instructions have been given by someone other than the Customer 

or without the Customer’s authority or consent and notwithstanding that 

such oral instructions are forged, fraudulent, ambiguous or misunderstood, 

provided that the Bank/Finance’s officer receiving or acting on such oral 

instruction is satisfied as to their genuineness and has acted in good faith 

thereon. 

The Bank/Finance may at its discretion record telephone instructions by 

writing and/or tape recording and/or any other method and the Customer 

irrecoverably consent to the taping and/or other means of recording, by or 

on the Bank/Finance’s behalf of oral and telephone conversation between 

the Bank/Finance’s representatives and the Customer. The Bank/Finance’s 

record of any such instructions shall be conclusive and binding and may be 

used by the Bank/Finance as evidence in any dispute that may arise. 

The time and date as shown on the Bank/Finance’s as imprinted on any 

undated document received by the Bank/Finance from the customer shall 

be conclusive evidence of the time and date of such document. 

9. The Bank/Finance may in its absolute discretion, without assigning any 

reason whatsoever, terminate or close any or all of the Account(s) by written 

notice to the customer. In such a case, the Customer shall without delay or 

further demand:- 

(a) 

(b) 

return to the Bank/Finance all of bank cards, internet banking tokens, 

chequebooks and any other items issued in respect of the Account(s) 

to the Customer and 

pay to the Bank/Finance the full amount outstanding to the 

Bank/Finance including but not limited to amounts owing under credit 

cards accounts and other loan facilities together with all related 

charges thereunder (including the amount of any cheques or any items 


not then presented to the Bank/Finance for payment), for which the 

Customer shall remain fully responsible notwithstanding such 

termination. Without limiting the generality of the foregoing, all of such 

sums become immediately due and payable (without further demand) 

in the event of the death, or bankruptcy of the Customer. 

10. Unless due to the willful default of the Bank/Finance, the Bank/Finance 

shall not be liable for any failure to provide any service or to perform any 

obligations or for any loss or damage howsoever caused and whether such 

loss or damage is attributable (directly or indirectly) to any dispute or any 

other matter or circumstance whatsoever including but not limited to power 

failure, the failure of any computer, machine, data processing system 

network, any telecommunication systems, the internet, or transmission link 

including Personal i-Banking, Business i-Banking and FAST or bank cards or 

credit cards or ATM, the withdrawal of ATM services in other countries 

(which services will be governed by local regulations), the temporary 

insufficiency of funds in such machines, the failure to carry out the 

Customer’s instructions given over the telephone or to send a monthly 

statement to the Customer, or otherwise howsoever caused. 

11. The Customer shall keep the Bank/Finance indemnified at all times against, 

all actions, proceedings, claims, losses, liabilities, damages, costs and 

expenses, which may be brought against the Bank/Finance and/or pay the 

Bank/Finance on full indemnity basis on costs and expenses suffered or 

incurred by the Bank/Finance and arising out of or in connection with the 

Bank/Finance performing its obligations hereunder or acting upon the 

Customer’s instruction (whether written or oral) unless due to the willful 

default of the Bank/Finance, and such indemnity shall continue 

notwithstanding the termination of the Account(s) and or the relationship of 

Bank/Finance and Customer. If the Bank/Finance retains or engages 

solicitors to enforce or protect any of its rights or advise it on matters and/or 

disputes relating to the Account(s), whether or not judicial or other 

proceedings are actually taken, the Customer shall indemnify the 

Bank/Finance for all costs, fees and charges arising therefrom or incidental 

thereto (including but without limitation to legal costs and expenses) on a 

full indemnity basis. 

12. The Customer agrees that the Bank/Finance shall be entitled to rely, but not 

bound to do so at all times, on the Bank/Finance's tariffs for its services as 

a measure of the loss or damage or costs and expense to be indemnified by 

the Customer according to the provisions herein. The Customer shall also be 

liable to pay to the Bank/Finance for services rendered or actions taken by 

the Bank/Finance connected with the Bank/Finance [i] acting upon the 

Customer's instructions (whether written or oral) or [ii] performing its 

obligations hereunder Or under the law, in connection with the Account(s). 

Where there is no prescribed tariff for any such services the Bank/Finance 


shall be entitled to recover from the Customer such amount as the 

Bank/Finance shall in its sole discretion deem reasonable compensation for 

the services rendered. All losses, damages, costs and expenses and charges 

shall be debited to the Account(s) at the sole discretion of the 

Bank/Finance. 

13. (a) Without prejudice and in addition to any existing rights which the 

Bank/Finance may be entitled to at law in equity or otherwise, the 

Bank/Finance may at any time and from time to time and without 

notice to the Customer, transfer, apply, utilise, combine, set-off or 

otherwise deal with any sum standing to the credit of all or any of the 

Account(s) (whether matured or unmatured fixed deposits, savings, 

current account or otherwise) held solely or jointly with others in or 

outside Brunei Darussalam in or towards the satisfaction of 

outstanding debt or any of the liabilities or indebtedness owed to the 

Bank/Finance by the Customer or by any companies in which the 

Customer own shares (including without limitation, any subsidiaries) 

(collectively “the Related Companies”) (whether such liabilities or 

indebtedness are present, future, actual or contingent and whether in 

the names of the Related Companies alone or jointly with other or 

jointly and severally with others and whether as principal or as surety) 

and the Bank/Finance may do so notwithstanding that the balances on 

such accounts and such liabilities may not be expressed in the same 

currency or maintained at the same branch, and for the purpose of 

exercising any rights under this clause or rights under general law the 

Bank/Finance is authorized to effect any necessary conversions at the 

Bank/Finance’s own rate of exchange at the time prevailing or other 

rate available to the Bank/Finance. The Bank/Finance’s right 

hereunder should not be affected by the Customer’s death or legal 

incapacity. 

(b) 

(c) 

(d) 

If the amount of an obligation is unascertained, the Bank/Finance may 

estimate that amount and set-off in respect of that estimate, subject to 

a final settlement being made between the Customer and the 

Bank/Finance when the amount of the obligation is ascertained. 

All deposits, cash balances and other securities, unit trusts, property 

and assets of the Customer in the Bank/Finance’s possession shall be 

and are hereby pledged, charged and assigned or mortgaged to the 

Bank/Finance as security for the full discharge of the Customer’s 

obligations and liabilities to the Bank/Finance wheresoever and 

howsoever incurred. The Bank/Finance may refuse withdrawals of the 

Customer’s funds or property if any of the Customer’s obligations or 

liabilities to the Bank/Finance are outstanding and unpaid. 

If the Customer does not or is unable to repay upon demand any of the 

Customer’s obligations or liabilities to the Bank/Finance or in the event 


of bankruptcy or insolvency or execution proceedings or any third party 

claims, the Bank/Finance is authorized, without notice to the 

Customer, to realise break or uplift (whether at or prior to maturity) any 

fixed or cash deposits, and to sell by public or private sale any 

securities, unit trusts, property and assets of the Customer in the 

Bank/Finance’s possession, and apply the proceeds to discharge all or 

part of the Customer’s obligations or liabilities to the Bank/Finance. 

The Bank/Finance shall be entitled to charge the Customer for all 

costs and expenses incurred by the Bank/Finance in connection with 

such set-off, combination, consolidation, realisation and sale, and 

claim from the Customer any deficiency arising thereupon. 

14. The Bank/Finance shall have no responsibility to the Customer for any 

diminution of funds due to taxes, imposts or depreciation. The 

Bank/Finance shall not be liable for funds standing to the credit of 

account(s) if they are unavailable due to laws, regulations, restrictions or 

convertibility or transferability requisitions, exchange control restrictions, 

sanctions, orders or directives from any judicial, governmental, statutory or 

regulatory authority, involuntary transfers, moratoriums, expropriations, 

distraints of any character, garnishee orders, acts of war or civil strife-or 

similar cause beyond its control, whether current or impending and whether 

arising in Brunei Darussalam or in any other place, and regardless of 

whether such restrictions, requisitions, sanctions orders, directives, 

transfers, moratoriums, expropriations, distraints or similar cause are lawful 

or unlawful or issued in excess of authority or otherwise. If the relevant 

currency’s country of origin restricts or has impending restrictions on the 

availability, credit or transfers of such funds, the Bank/Finance shall be 

under no obligation to pay to the Customer the funds in Account(s), whether 

in the original currency or otherwise, and if the Bank/Finance does so, the 

Bank/Finance may do so in such currency and with the relevant amount 

converted at such exchange rate(s), the Bank/Finance deems appropriate. 

In addition, encashment of drafts issued by Bank/Finance or payment of 

funds electronically transferred out of the Account(s) are subject to the laws, 

rules and regulations of the country in which the draft is encashed or the 

payment is made. The Bank/Finance may freeze or suspend operation of 

any or all Accounts and/or services if as a result of force majeure, calamity 

or conditions, industrial action, computer breakdown or sabotage or any 

reason whatsoever the Bank/Finance’s records, accounts or services are 

not available or access thereto is hindered or prohibited. Notwithstanding 

anything contained herein, the Bank/Finance shall have the right to, without 

prior notice or consent, intercept customer payment details or stop 

customer’s payment or transfer or transacting in order to comply with antimoney 

laundering or anti-terrorist financing regulations or requirements or 

other directives or sanctions imposed upon the Bank/Finance and in such 

situation, the Bank/Finance shall not be liable for any delay or loss suffered 

by the customer. The customer shall provide any additional information the 


Bank/Finance reasonably requires to comply with any laws or regulations in 

Brunei Darussalam or any other country. 

15. The Customer consents to the Bank/Finance disclosing or requesting any 

information whatsoever regarding the Customer, and the Account(s) as set 

out below:- 

(a) 

(b) 

(c) 

(d) 

(e) 

(f) 

(g) 

to or from any person participating in the provision of services to the 

Bank and/or engaged or employed by the Bank/Finance to carry out 

or to perform any work or services for or on behalf of the Bank/Finance 

and for the Bank/Finance’s purpose(s), including performing duties 

and/or function(s) of or performed by or carried on by the 

Bank/Finance, outsourced by the Bank/Finance (including but not 

limited to, debt collection, legal, accounting, auditing, printing or 

mailing of chequebook, passbook, stationery or other documents, and 

management, delivery, electronic and investigation services) whether 

in Brunei Darussalam or outside Brunei Darussalam; 

to or from the police or other public officers conducting an 

investigation in connection with any offence or otherwise; 

to or from banks, financial institutions or credit or charge card 

companies; 

to or from any other person, authority or bodies having jurisdiction over 

the Bank/Finance, or court of law in Brunei Darussalam or elsewhere, 

for any purpose whatsoever, where such disclosure is required by a 

directives, guidelines, law, regulation, judgment or order of court or 

order of any other tribunal; 

to or from any Joint Account(s) holder or authorised signatory of any 

Account(s) of the Customer, or any insurer, guarantor or provider of 

security in relation to the Customer or any account(s), or the auditor of 

the Customer or any member, partner, director or shareholder of the 

Customer; or 

to or from the Bank/Finance’s head office, branches, representative 

offices, subsidiaries, related corporations or affiliates, in Brunei 

Darussalam or overseas, for any database purposes or any other 

purpose or purposes whatsoever; 

to or from any association or body of which the Bank/Finance is a 

member or a subscriber and for which members may include but may 

not be limited to financial institutions or corporates. 


16. The Customer warrants that all particulars given to the Bank/Finance are, to 

the best of the Customer’s knowledge, accurate and undertakes to notify 

the Bank/Finance of any changes thereto in writing. 

17. The Customer shall promptly notify the Bank/Finance in writing of any 

variation in the Customer’s signature or that of the authorized signatories, 

the authorized manner of signing or the signature requirements. The 

Bank/Finance shall be entitled to a reasonable period (of not less than 

seven (7) business days from receipt) to process such notification of 

change. 

18. All communications and notices from the Customer on any Account(s) shall 

be forwarded by the Customer to the branch of the Bank/Finance where the 

said Account(s) is domiciled unless otherwise specifically advised by the 

Bank/Finance. The Bank/Finance shall be entitled to a reasonable period of 

time at determined by the Bank/Finance to act on and process such 

communications and notices. 

19. The Bank/Finance may amend, add to, or delete any provision of these 

Terms and Conditions at its sole discretion, by posting notice of such 

changes in the bank hall of the Bank/Finance’s premises in Brunei 

Darussalam, or posting notice of such changes near its ATM machines in 

Brunei Darussalam, including but not limited to publication on the website, 

pamphlets and/or by any other reasonable means of notification of such 

changes, and the Customer shall be bound by such changes immediately 

upon such posting or notification. If such change is unacceptable, the 

Customer shall promptly discontinue operating the Account(s) and close the 

Account(s). Continuing with the operation of an account or service after 

posting or notification of any such change shall be deemed to be in 

agreement to such change in relation to that account and service. 

20. All communications to the Customer sent by ordinary post addressed to the 

latest correspondence address on record with the Bank/Finance shall be 

deemed to have been duly delivered to and received by the Customer within 

5 days from the date of posting. 

21. The Terms and Conditions herein shall be governed by and construed in 

accordance with the applicable laws of Brunei Darussalam. If so decided at 

the sole discretion of the Bank/Finance, the Customer will submit to any 

other jurisdiction outside of Brunei Darussalam. 

22. The rights remedies powers and privileges provided herein are cumulative 

and are not exclusive of any rights remedies powers and privileges provided 

by laws. 


23. In these Terms and Conditions, all words importing the masculine gender 

shall include the feminine gender and words in the singular shall include the 

plural and vice versa. 

24. The terms hereof shall be read together with the terms of any Account 

opening form, application form or mandate. In the event of any conflict 

between the terms hereof and the terms of any Account(s) opening form, 

application form or mandate to the Bank/Finance, the terms hereof will 

apply unless otherwise decided otherwise by the Bank/Finance at the 

Bank/Finance’s sole discretion. 

TCGA/04/2012 [V2]

Terms & Conditions - Baiduri Bank

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