The Cryostar Magazine NÂ°4 : pdf file

More documents

Recommendations

Info

LASER SKID Introducing the LAZAMATIC Tr o u b l e free? D e p e n d a b l e ? O n b o a r d s e lf- d i a g n o s t i c s ? R e m o t e m o nitoring a n d automatic a l e r t s ? T h e L A Z A M AT I C h a s i t a ll. H e r e C RYOSTA R m a g azine explores how this technology enables customer s to work smar ter not harder. Gas Technology Australia (GTA), Cryostar’s agent based in Queensland, has used PLC technology to engineer a ‘smart’ nitrogen pump skid to meet the need for a simple, trouble-free, high pressure nitrogen system for laser machines. Utilising the reliable Cryostar SDPD reciprocating pump, the LAZAMATIC is an integrated pump package that monitors the status of the system and automatically refills a buffer of cylinders from a thermosiphon cryogenic tank. The customer draws off from the buffer at a pressure and flow to meet the laser’s demands instantaneously. So what’s so smart about that? Well, the important operational and safety parameters are continuously sensed and relayed to an onboard Micrologix PLC, which takes all appropriate actions. These include re-starting the pump to refill the buffer, stopping the pump when at pressure, sensing for pump gland leakage, monitoring for liquid nitrogen carry-over, logging hours run, and monitoring for pump loss of prime. In this way, proactive rather than reactive action can be taken before the customer runs out of gas. No telephone land lines are required and the system is totally self-contained. GTA has provided Linde Gas with a large number of LAZAMATIC systems for laser installations throughout Australia. Says Mark Ward, Linde’s National Sales Manager: “We have found the LAZAMATIC system to be exceedingly reliable and trouble-free and it is now our preferred system for our laser customers.” “Gas Technology has produced an excellent package that requires no input from our customers - except to turn it on!” The package is completely integrated with all components built onto a small footprint skid. Electronic components are pre-wired and the ergonomic control panel indicates the overall status of the system. Normally any fault condition resulting in pump stoppage would not be detected until the customer ran out of nitrogen – but then it’s too late! However, GTA’s ‘smart’ system attempts to correct the fault (for example loss of prime), and then if the fault is more severe, uses GMS mobile technology to inform a service provider. Alternatively, using GMS mobile technology, GTA is able to ‘dial in’ at any time to interrogate the current status of the system. 6 Autumn 2004
BUSINESS CENTRES CRYOSTAR in Asia Pacific Fa s t r e s p o n s e , af t e r s a l e s s e r v i c e a n d a b u r ning d e s ire t o u n d e r s t a n d a n d d e live r w h a t c u s t o m e r s wa nt i s a t t h e h e a r t of eve r y s u c c e s s f u l b u s i n e s s . C RYOSTA R i s a n example of t his b e s t p ra c t i c e a n d n ow h e r e m o r e s o t h a n i n t h e A s i a Pacific region. C RYOSTA R M a g azine repor t s o n i t s c u s t o m e r s e r v i c e of f e r i n g . Singapore matters. It is the regional hub for professional services. In the words of one former Indonesian government minister: “Singapore feeds off the inefficiency of its neighbours”. CRYOSTAR SINGAPORE, established since 1990, offers customers in the Asia Pacific region better communication, quicker response times and a highly efficient service. Being part of a big regional marketplace, CRYOSTAR covers the Asia Pacific from Singapore, Malaysia, Indonesia, Thailand, the Philippines and Vietnam, to Taiwan, Korea, Japan, Australia and New Zealand – and its customer base shows it does its work well. That success has now prompted CRYOSTAR to roll out its mechanical seal repair service to the region. The aim is to provide better after sales service support to Asia Pacific customers. More importantly, it will help improve customer efficiency and cut customers’ operating costs. The success of CRYOSTAR in Singapore is due to its highly efficient operations team. With an average of more than five years service within the company, the local team has developed the all-important experience and understanding of customers needs. CRYOSTAR SINGAPORE’s stock of more than 1,000 spare parts enables it to meet crucial delivery times to customers. CRYOSTAR SINGAPORE’s stock of GBS 155 and SDPD 30/32 pumps means a customer order can be filled instantly. CRYOSTAR SINGAPORE processes equipment renewal for customers across the region. CRYOSTAR SINGAPORE provides customers with regular updates on procedures for returning of equipment to France for renewal. CRYOSTAR SINGAPORE provides follow-up on renewal cost reports and shipment of equipment back to the customer. Despite the financial crisis of 1997/98 and more recently SARS in 2003, demand for CRYOSTAR services in the Asia Pacific has grown steadily. This is a trend the company expects to continue because CRYOSTAR SINGAPORE prides itself on meeting customer requirements in terms of sales of pumps, spare parts enquiries and after sales support. For sales of pumps, servicing of industrial gas products from pumps to turbine and LNG compressors, sales of spare parts – with a 100 per cent support via a nationwide sales and service network. Autumn 2004 7
Page 1 and 2: N°4 Autumn 2004 Behind the scenes
Page 3 and 4: Working hand-in-glove with hydrocar
Page 5: CRYOGENIC EXPANDER the first stage
Page 9 and 10: LNG TRANSPORT Photo Qatargas One of
Page 11 and 12: EVENTS & TOOLS Events November 3-5,

The Cryostar Magazine NÂ°4 : pdf file

Create successful ePaper yourself

Delete template?

Save as template?