Letterhead Template - Health Quality Ontario

10 th Floor
130 Bloor Street West
Toronto ON M5S 1N5
Tel: 416 323-6868
Toll-free: 1 866 623-6868
Fax: 416 323-9261
10 e étage
130, rue Bloor Ouest
Toronto ON M5S 1N5
Tél. : 416 323-6868
Sans frais : 1 866 623-6868
Téléc. : 416 323-9261
JOB POSTING
Health Quality Ontario (HQO) is an agency funded by the Government of Ontario
through the Ministry of Health and Long-Term Care.
SUMMARY:
Position Title: Business Systems Analyst
Team:
Web
Reports To:
Manager, Web
Location:
130 Bloor Street West, 10 th Floor,
Toronto, Ontario
Number of Positions: 1
Status:
Full-time Contract (1 year)
Posting Period: July 15, 2013- July 23, 2013
Competition Number 2013- 033
The Business Systems Analyst is responsible for supporting and ensuring the assembly and delivery of web-centric
projects that support the mandate of Health Quality Ontario (HQO). The Business Systems Analyst is also
responsible for determining scope and business requirements and specifications for various web-based projects to
support the successful delivery of HQO’s web properties mandates.
ACCOUNTABILITIES:
Project Management:
Provides support on the execution of projects and new development initiatives, setting project objectives,
determining resource allocations and plans, and monitoring plan progress, resource performance and
quality of work.
Ensures project plans are scoped out and documented, gathering business, functional and technical
requirements and identifying project plan parameters and expected deliverables.
Manages project activities against work-plans, ensuring schedules and budgets are managed and project
deliverables are achieved.
Provides input into proposal/project development, conducting research and providing supporting analyses
for senior staff review.
Manages stakeholder expectations, communicating project status, milestone achievement, resolving issues
and obtaining required approvals.
Risk Management:
Identifies project risk areas, determining degrees of exposure and developing proposals for tactic options
and resource allocation alternatives to mitigate risk factors.
Ensures risks are highlighted to stakeholders to manage project outcome/deliverable expectations.
Captures risks within project work-plans and ensures areas of concern are documented for future reference.
Relationship Management:
Develops relationships with peers and associates within the department and across the HQO organization
to exchange information and ensure issues are identified and resolved.
Manages relationships with stakeholders to ensure project deliverables and expectations are effectively
managed and issues are resolved.

Builds relationships with industry colleagues, vendors and agency representatives to remain current on
industry best practices and emerging trends.
Quality Improvement:
Identifies opportunities for improving web-based technology support systems, providing recommendations
on quality improvement strategies and potential initiatives for consideration.
Provides feedback and recommendations on UX, SEO (Search Engine Optimization/Marketing), social
media support and analytics designs, functionality, and applicability to support enhancement and
development initiatives.
Develops roadmaps for social media/online development at HQO.
Provides insight to improve web analytics and metrics, managing implementation projects and initiatives.
POSITION REQUIREMENTS:
Education and Experience:
Undergraduate Degree in Computer Science, Information Management, Business Administration or
equivalent
Project Management Professional designation (PMP) is an asset
5 or more years business systems analysis experience
Excellent written and verbal communication skills
Strong organizational skills, understanding of web development lifecycle
Excellent judgement in setting priorities, identifying issues and determining actions
Proven ability to respond to a wide variety of issues and deal with unclear situations
Proficiency in MS Office Suite, particularly Outlook, Word, Excel and PowerPoint
Qualified applicants are invited to submit a covering letter and resume to HR@hqontario.ca by 4:30 p.m. on the closing date,
quoting the above competition number. We thank all candidates for their interest, however, only those selected for an
interview will be contacted.
For additional information on Health Quality Ontario, please visit our website at www.hqontario.ca.