SI 501 Final Report - Soma Ray

Team Crusoe: SI 501 Final Report
Short-Term Recommendations
In the short term, the first step is to encourage the team and help them understand the importance
of this issue. Add file sharing and file management to an agenda for the next planned meeting. If
there is not a meeting that includes all of the relevant people, hold a special meeting to introduce
the issue. CSS leadership should stress the importance of keeping files organized by explaining
both the organizational risks if the issue is not addressed and the benefits that could be seen if a
better system were in place. Discuss the recommendations that CSS will be adopting so that
everyone sees that while this is a large-scale problem, there is a plan in place that will improve
the situation.
Long-Term Recommendations
As a follow up to the initial meeting, empower drive users with the understanding of who is
responsible for maintaining specific parts of the drive. Each staff members should be responsible
for maintaining the parts of the drive that impact their own work the most so that there is a clear
incentive to follow through on the plan. Particularly, one person should be responsible for
managing the administrative files and another should manage the research files.
Finally, in order to support the additional work that this creates, utilize a work-study employee.
Structure the work-study responsibilities so that one student primarily owns the drive
maintenance tasks. This creates a sense of ownership of this responsibility and accountability.
This also allows a student to become more of an expert on the drive so that they can help people
find content and understand the drive policies. Ideally, this work-study student could train his or
her replacement since work-study positions have high turnover rates.
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