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E-BRIEF - Jan-Feb 2004 - The Advocates' Society

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<strong>The</strong> Advocates’<br />

E-Brief<br />

Don’t miss our<br />

Spring Symposium<br />

on April 2<br />

Volume 15, No. 5, <strong>Jan</strong>uary/<strong>Feb</strong>ruary <strong>2004</strong><br />

Rethinking How We Litigate to Ensure<br />

We Continue to Litigate<br />

Jeffrey S. Leon<br />

Since first raising the issue in late June 2003, I<br />

have had numerous opportunities to participate<br />

in discussions of the impact of decreasing opportunities<br />

for courtroom and hearing room advocacy<br />

on our litigation profession and, in particular,<br />

on younger members of the bar. <strong>The</strong> <strong>Advocates'</strong><br />

<strong>Society</strong> is not alone in its concern: the American<br />

Bar Association has a project underway on "<strong>The</strong><br />

Vanishing Trial" and the American College of<br />

Trial Lawyers has created an Ad Hoc Committee<br />

on the Future of the Civil Trial.<br />

It is apparent that there are no easy answers in<br />

our quest to give litigation lawyers their days in<br />

court. It is important to continue to focus on this<br />

issue in order to raise the consciousness of the<br />

profession and, one can hope, to generate ideas<br />

that will promote increased advocacy opportunities.<br />

This is not a matter of lawyers attempting to feather their own nest by increasing business<br />

opportunities, whether for money or for self-gratification. If one believes in the<br />

symbolic and very real importance of a vibrant trial system as being the cornerstone of<br />

our civil and criminal justice systems, then this goes to the heart of our concerns to<br />

foster access to justice and to ensure that users of the system receive professional,<br />

competent and effective service.<br />

This is all "highfalutin" talk, but it is at the centre of who we are, what we do and how<br />

we do it. <strong>The</strong>re are some very important and difficult issues that we need to come to<br />

grips with if we are serious about creating advocacy opportunities. I will comment on<br />

four of the issues.<br />

First, for many years, we have been content with the notion that if we offer advocacy<br />

skills training programs then we are doing enough. Indeed, <strong>The</strong> <strong>Advocates'</strong> <strong>Society</strong><br />

takes justifiable pride in the quality and scope of the skills training programs it offers.<br />

Such programs are an essential component of teaching young advocates -- but they<br />

are not enough. Lawyers have to understand the pressures and responsibilities that<br />

arise in trials or hearings, where the result can have great importance and where the<br />

result often depends on one's own decisions made in real time in the course of a trial<br />

or hearing.<br />

Second, it is understanding the trial or hearing process that is the unique skill of the litigator.<br />

Our justice system is premised on a process ultimately leading to a trial in order<br />

to resolve disputes. As we all know, few cases ever get to trial. Yet it is the experi-<br />

<strong>The</strong> <strong>Advocates'</strong> Brief<br />

A publication of <strong>The</strong> <strong>Advocates'</strong> <strong>Society</strong><br />

“<strong>The</strong> Advocates’ Brief” is intended to be a<br />

forum in which members of <strong>The</strong><br />

<strong>Advocates'</strong> <strong>Society</strong> can communicate<br />

with the board of directors and with each<br />

other. Submissions on subjects that are<br />

of widespread interest to the membership<br />

are welcome. Please contact:<br />

Sonia Holiad<br />

Director of Marketing & Communications<br />

<strong>The</strong> Advocates’ <strong>Society</strong><br />

2020 - 438 University Avenue<br />

Toronto, ON M5G 2K8<br />

Tel: 416-597-0243 x.112<br />

Fax: 416-597-1588<br />

E-mail: sonia@advocates.ca<br />

Web site: www.advocates.ca<br />

For advertising information, please contact<br />

Middleton &Associates, 1-800-710-<br />

9396 or middletn@interlog.com<br />

Change of address notices and undeliverable<br />

copies may be forwarded to <strong>The</strong><br />

Advocates’ <strong>Society</strong> at the address above.<br />

“<strong>The</strong> Advocates’ Brief” is published eight times<br />

per year, in either printed or electronic format,<br />

and is distributed to members of <strong>The</strong><br />

Advocates’ <strong>Society</strong>. Opinions expressed within<br />

are not necessarily those of the <strong>Society</strong>, and the<br />

publication of advertisements does not imply<br />

endorsement. Contents may not be reprinted<br />

without written permission. Publications Mail<br />

Agreement No. 40019079.<br />

In This Issue<br />

New Members . . . . . . . . . . . . . . . .2<br />

Litigation Tips and Traps . . . . . . . .5<br />

Remarkable Advocates . . . . . . . . .7<br />

Calendar of Events . . . . . . . . . . . .8<br />

<strong>The</strong> Expert Column . . . . . . . . . . . 10<br />

Judicial Appointments . . . . . . . . . 11<br />

President’s Festive Receptions . . 13<br />

Managing Law Office Chaos . . . . 14<br />

(Continued on page 2)<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong><br />

1


Welcome to Our<br />

New Members<br />

Government<br />

Brian Saunders,<br />

Department of Justice (Canada)<br />

Intermediate<br />

Sarah Armstrong,<br />

Fasken Martineau DuMoulin LLP<br />

Lisa F. Barazzutti,<br />

Carlesso Barazzutti<br />

Carmen Belcredi,<br />

Ledrew Laishley Reed LLP<br />

Dawn Bourque,<br />

Cassels Brock & Blackwell LLP<br />

James Meric Brown,<br />

Nelligan O'Brien Payne LLP<br />

Antonella Ceddia,<br />

McCarthy Tétrault LLP<br />

Cindy Marie Chaves Ebben,<br />

Giffen Lee LLP<br />

Jessica Fiore, Bennett Jones LLP<br />

Sean Hanley,<br />

Attorney General of Ontario<br />

Martha L. Harrison,<br />

Rochon Genova LLP<br />

Evangelia Litsa Kriaris,<br />

Bennett Jones LLP<br />

Bianca La Neve, Bennett Jones LLP<br />

Damienne Lebrun-Reid,<br />

Bennett Jones LLP<br />

Lisa F. Metselaar, Lerners LLP<br />

Marni D. Munsterman,<br />

Beach May & Konyer Associates<br />

Mark Power, Heenan Blaikie LLP<br />

Kellie R. Seaman, Groia & Company<br />

Stuart Svonkin, Torys LLP<br />

Paul Taylor, Bennett Jones LLP<br />

Melisse L. Willems,<br />

Fasken Martineau DuMoulin LLP<br />

Keri Wilson, Shillington & Associates<br />

P. James Zibarras,<br />

Borden Ladner Gervais LLP<br />

Judicial<br />

<strong>The</strong> Hon. Justice William P. Bassel,<br />

Ontario Court of Justice<br />

<strong>The</strong> Hon. Justice Jean-Gilles Lebel,<br />

Ontario Court of Justice<br />

<strong>The</strong> Hon. Justice<br />

Kathryn L. McKerlie,<br />

Ontario Court of Justice<br />

<strong>The</strong> Hon. Justice David A. Stone,<br />

Ontario Court of Justice<br />

(Continued from page 1)<br />

ence derived in the courtroom or hearing<br />

room that makes a litigator effective<br />

in giving advice on litigation strategy to<br />

achieve a particular result. It is the<br />

same experience that allows a litigator<br />

to be effective in the mediation or settlement<br />

contexts, through the ability not<br />

only to evaluate what a case is worth<br />

but also to allow for a real alternative --<br />

trial -- if mediation cannot produce an<br />

appropriate settlement.<br />

Third, we must acknowledge that, from<br />

an ethical perspective, the issue is one<br />

that goes to the essence of competence.<br />

We hold ourselves out as trial<br />

lawyers. If we are not prepared to go to<br />

court, because we don't know how, we<br />

are letting the "fear of trialing" distort our<br />

judgment. We are not providing competent<br />

service to clients. We need to<br />

acknowledge this fear factor and deal<br />

with it.<br />

Fourth, a failure to appreciate and<br />

understand the trial or hearing process<br />

can have a negative rebound effect, particularly<br />

in the civil justice context.<br />

Nowhere is this more apparent than in<br />

the way we approach and conduct documentary<br />

and oral discovery. Not having<br />

had to prove a document at trial or not<br />

having had to use a discovery transcript<br />

at trial affects counsel's ability to know<br />

what to do in the discovery process.<br />

Regular Out of Toronto<br />

Roger H. Chown,<br />

Carroll Heyd Chown<br />

Richard D. Howell, Aylesworth<br />

Thompson Phelan O'Brien LLP<br />

Leigh Ann Sheather,<br />

Gowling Lafleur Henderson LLP<br />

Regular<br />

M. Christine Fotopoulos,<br />

Borden Ladner Gervais LLP<br />

Mara Greene, Schreck & Greene<br />

Douglas Hunt, Q.C.,<br />

Hunt Partners LLP<br />

Ramani Nadarajah, Canadian<br />

Environmental Law Association<br />

Valerie D. Wise, Lerners LLP<br />

David Young,<br />

Benson Percival Brown<br />

<strong>The</strong> problem is not only, as I previously<br />

suggested, that discovery becomes the<br />

ultimate adversarial experience; it goes<br />

beyond that to not understanding how to<br />

analyze a case before discovery, not<br />

understanding the concept of relevance<br />

and not understanding the importance of<br />

precise, thoughtful questioning.<br />

As will be discussed below, one result of<br />

this phenomenon is massive production<br />

of documents and prolonged, if not endless,<br />

questioning on discovery. Indeed,<br />

it is this process that increases the cost<br />

of litigation, which we then use as one of<br />

the primary reasons why clients should<br />

settle rather than go to trial.<br />

What then can we do about this situation?<br />

Can we make changes that will<br />

create opportunities for advocacy? Here<br />

are four possibilities:<br />

(1) We have to commit ourselves in a<br />

significant way to giving young lawyers<br />

the opportunity to supplement their skills<br />

training with real experience in courtrooms<br />

and hearing rooms. We have to<br />

invest in this complete training process<br />

in order to derive future benefits from<br />

having effective litigators available to<br />

give advice and resolve disputes<br />

whether inside or outside of a courtroom<br />

or hearing room. <strong>The</strong>se opportunities<br />

exist. For example:<br />

(a) allow juniors to attend and participate<br />

in trials at reduced rates or at no<br />

cost to the client;<br />

(b) promote opportunities for pro bono<br />

work by allowing younger lawyers to represent<br />

the under-represented -- those<br />

who need and want representation but<br />

are forced to proceed to trial without representation<br />

for economic reasons,<br />

including: civil cases, minor criminal<br />

cases (especially those that do not<br />

require the specialized skills of the criminal<br />

lawyer in Charter and other issues),<br />

and some types of family cases, particularly<br />

in areas such as child protection;<br />

(c) offer the services of younger lawyers<br />

on a reduced or no-rate basis in order to<br />

allow clients to use the trial process to<br />

resolve minor civil disputes on an economic<br />

basis through small claims or simplified<br />

rules trials.<br />

(2) We have to create mechanisms to<br />

(Continued on page 3)<br />

2<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong>


(Continued from page 2)<br />

facilitate the access of lawyers to these<br />

opportunities. Increased use of the<br />

Lawyer Referral Service is one possibility.<br />

An expanded pro bono organization<br />

that would put lawyers in touch with<br />

those who need representation is another.<br />

<strong>The</strong> <strong>Advocates'</strong> <strong>Society</strong> should take<br />

a lead role in this regard.<br />

(3) On a more general and long-term<br />

basis, we have to re-think the way in<br />

which we provide litigation services to<br />

our clients. Let me be the first to admit:<br />

"My name is Jeff and I ask too many<br />

questions on discovery." We need to<br />

put an end to our approach to litigation<br />

that makes it uneconomical for a client<br />

to litigate. As litigators we have never<br />

come to grips with the technological<br />

changes and the information explosion<br />

that have forever altered the way we<br />

practise law. Leaving aside the professional<br />

considerations, if we view the<br />

matter just from a business perspective,<br />

we have priced ourselves out of the<br />

market by making the "trial alternative"<br />

too expensive. <strong>The</strong> cost of getting to and<br />

conducting a trial becomes the reason to<br />

settle. This distorts the settlement<br />

process because if settlement is not<br />

"voluntary" and if the merits of a case<br />

have little to do with outcome, then the<br />

results of settlement will not be accurate<br />

in the sense of approximating the results<br />

of a trial based on the merits of a case.<br />

<strong>The</strong> time has come to change our litigation<br />

culture -- to teach advocates how to<br />

litigate on a cost-effective basis. How<br />

many of us have really stopped to think<br />

about the cost to a client of a particular<br />

line of questioning on discovery relating<br />

to some tangential point? When is the<br />

last time we actually found that smoking<br />

gun? We need to identify the ways we<br />

can attract clients back to using the trial<br />

alternative by giving value proportionate<br />

to cost. I would submit that this should<br />

become the key issue on both a professional<br />

and a business perspective. We<br />

can and should develop best practices<br />

and new ways of doing things that will<br />

bring our clients back to the courtroom.<br />

<strong>The</strong> recent report of the Task Force on<br />

the Discovery Process in Ontario is a<br />

first step that provides several ideas in<br />

this regard.<br />

(4) We should not overlook what I have<br />

described as the fear factor. We don't<br />

really talk about the frustration and<br />

Attorney General Michael J. Bryant was the special guest at a recent meeting of the<br />

<strong>Society</strong>’s Board of Directors. Left to right: Benjamin Zarnett of Goodman LLP; Linda<br />

Rothstein of Paliare Roland Rosenberg Rothstein LLP; Michael E. Barrack of McCarthy<br />

Tétrault LLP; Jeffrey S. Leon of Fasken Martineau DuMoulin LLP; <strong>The</strong> Honourable Michael<br />

J. Bryant, Attorney General and Minister Responsible for Native Affairs; Sandra A. Forbes<br />

of Davies Ward Phillips & Vineberg LLP, and Jack Braithwaite of Gatien & Braithwaite.<br />

demoralization experienced by lawyers<br />

who want to be trial counsel but can't be<br />

because of lack of opportunity. We<br />

should talk more about this. We should<br />

do something about this. Indeed one<br />

reason suggested for the reluctance of<br />

firms to invest in providing litigation<br />

opportunities for young lawyers is the<br />

increased mobility in the profession: we<br />

train them and then they leave. Once<br />

again the process is circular. If as a profession<br />

we can provide increased job<br />

satisfaction perhaps lawyers would not<br />

be so quick to give up and leave to look<br />

for better opportunities elsewhere.<br />

All of these comments must be viewed in<br />

the context of our common law system.<br />

We need trials not only to resolve disputes<br />

but also to develop the law in a<br />

modern context - - to develop common<br />

law principles that reflect current social<br />

economic and business reality.<br />

Mediation and private arbitration are<br />

important components of a dispute resolution<br />

system, but they do not serve this<br />

additional, very important function.<br />

I hope that the work of <strong>The</strong> <strong>Advocates'</strong><br />

<strong>Society</strong> Task Force on Advocacy will be<br />

a first step. Our <strong>Society</strong> has been at the<br />

forefront of promoting our traditions of<br />

advocacy. We should re-focus our<br />

efforts to remain at the forefront of the<br />

future of advocacy.<br />

References:<br />

<strong>Jan</strong>et Alexander Cooper, "Do the Merits<br />

Matter? A Study of Settlements in<br />

Securities Class Actions," (1991) 43<br />

Stanford Law Review 49.<br />

ABA Section on Litigation, "Report of the<br />

Task Force on Training the Trial Lawyer,"<br />

(June 2003)<br />

Keven C. McMunigal, "<strong>The</strong> Costs of<br />

Settlement: <strong>The</strong> Impact of Scarcity of<br />

Adjudication on Litigating Lawyers,” (1990)<br />

37 UCLA Law Review 833<br />

Marc Galanter, "<strong>The</strong> Vanishing Trial: An<br />

Examination of Trials and Related Matters<br />

in Federal and State Courts," Symposium<br />

on the Vanishing Trial, ABA Section on<br />

Litigation, San Francisco, California<br />

(December 2003)<br />

NICE<br />

MOVE<br />

Please notify Carolyn Cook,<br />

Membership Coordinator,<br />

if you mailing address or firm<br />

name will be changing.<br />

416-597-0243 x.102<br />

carolyn@advocates.ca<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong><br />

3


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Daniel Edwards 416 941 8330<br />

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Steve Henderson 416 941 8328<br />

Bob Martin 416 941 8306<br />

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Ron Jackson 613 755 4343<br />

Hamilton<br />

Jim Forbes 905 972 4105<br />

London<br />

Bruce Webster 519 640 8009<br />

PricewaterhouseCoopers is proud to sponsor Advocates’ <strong>Society</strong> events and programs.<br />

www.pwcglobal.com/ca<br />

© 2003 PricewaterhouseCoopers LLP. “PricewaterhouseCoopers” refers to PricewaterhouseCoopers LLP, an Ontario limited liability partnership, or, as the context requires,<br />

the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity.<br />

4 VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong>


Litigation Tips & Traps - “Southren” Style<br />

By <strong>Jan</strong>e Southren<br />

McDonald & Hayden LLP<br />

One of the challenges that may face a<br />

newly-called litigator in a smaller firm is<br />

that the firm may not offer the breadth of<br />

knowledge and diversity of experience<br />

that one may call upon at larger firms<br />

when one runs across a situation that is<br />

not clearly dealt with in the Rules of Civil<br />

Procedure or in the case law.<br />

Don't be discouraged. <strong>The</strong>re is a storehouse<br />

of legal information out there that<br />

will be available to you if you take the<br />

time and initiative required to develop a<br />

network of lawyers, at all stages of call,<br />

to whom you can turn, and who can turn<br />

to you, for advice and assistance as<br />

issues arise that are unfamiliar to you.<br />

This month's column was prepared using<br />

that approach. I have contacted numerous<br />

lawyers, at all levels of call, to obtain<br />

the benefit of their experience, ideas and<br />

advice on the thorny issue of:<br />

How and When to Nudge the Judge<br />

<strong>The</strong> problem revealed itself to me<br />

recently when a colleague of mine<br />

approached me for advice. <strong>The</strong> issue<br />

was whether or not she should contact a<br />

judge to ask that the judge expedite the<br />

delivery of a costs decision. <strong>The</strong> judge<br />

had rendered reasons on the merits of a<br />

matter, but not yet on costs. <strong>The</strong> decision<br />

on the merits had been appealed<br />

and counsel needed an issued judgment<br />

to include in an Appeal Book that she<br />

was required to file within a couple of<br />

weeks.<br />

At or around the same time, another colleague<br />

advised me that he was awaiting<br />

reasons from a master on a motion<br />

seeking to have an action dismissed for<br />

delay. In that case, a case management<br />

ordered pre-trial date was looming. <strong>The</strong><br />

lawyer was anxious to get the reasons<br />

prior to the pre-trial date and, accordingly,<br />

was considering sending a letter to<br />

the master asking him to expedite the<br />

reasons. His intentions were laudable;<br />

he did not want his client to incur the<br />

expense associated with the pre-trial<br />

only to find out subsequently that the<br />

motion had been successful, the matter<br />

dismissed and the attendance at the pretrial<br />

unnecessary.<br />

I had no answers or advice to offer, as I<br />

had never confronted the issue myself,<br />

so I started calling for the assistance of<br />

the lawyers I customarily call for advice.<br />

<strong>The</strong> advice was consistent across the<br />

board: a resounding "Do Not Nudge the<br />

Judge."<br />

In one case a very senior lawyer I consulted<br />

modified the advice slightly to<br />

"Don't nudge the judge unless the circumstances<br />

are absolutely dire and<br />

there is absolutely no alternative."<br />

Because I was surprised by the advice, I<br />

enquired into the rationale for it and was<br />

advised as follows:<br />

1) You almost always can deal with the<br />

problem that has arisen as a result of the<br />

delayed reasons by taking certain steps<br />

on consent, or by using procedures<br />

available under the Rules of Civil<br />

Procedure and, in particular, under the<br />

case management rules.<br />

In the first example cited above, the<br />

lawyer could have obtained consent to<br />

the extension of the time to perfect the<br />

appeal from counsel for the respondent.<br />

If such consent was not forthcoming, she<br />

could have brought a motion before the<br />

Court of Appeal seeking an extension of<br />

the time to perfect the appeal, and<br />

sought the costs of that motion from the<br />

respondent who failed to consent.<br />

Alternatively, the lawyer could have had<br />

a judgment issued on the merits, included<br />

that judgment in the appeal book, and<br />

then issued another judgment pertaining<br />

to the reasons on costs when they were<br />

released. If counsel thought it necessary<br />

to appeal the decision on costs, the<br />

appeal on the merits could be amended<br />

to include the costs issue.<br />

In the second example cited above, the<br />

lawyer could have initiated a case management<br />

teleconference, at minimal<br />

inconvenience to himself and reasonably<br />

little expense to his client, and asked the<br />

case management master to adjourn the<br />

pre-trial date, pending the release of the<br />

reasons on the motion.<br />

2) By taking the steps available on consent<br />

or under the Rules you are more<br />

likely to obtain effective results for your<br />

client. Each of the lawyers I spoke with<br />

<strong>Jan</strong>e Southren<br />

advised that judges and masters generally<br />

have a legitimate reason for a delay<br />

in releasing reasons and that the cause<br />

of the delay is unlikely to be resolved by<br />

a letter from counsel asking the judge or<br />

master to speed it up. Accordingly,<br />

there is a good chance that the reasons<br />

would still not be rendered even after<br />

your letter and you would have to resort<br />

to the relief available on consent or<br />

under the Rules in any event.<br />

I did not canvass the views of any<br />

judges or masters in the preparation of<br />

this column and therefore cannot warrant<br />

the degree to which they would<br />

agree with this advice.<br />

I would be interested to hear from anyone<br />

who might have a view that is different<br />

from that outlined above and who<br />

would be willing to share the reasons for<br />

their view. Please send your comments<br />

or your ideas for future columns to me at<br />

jsouthren@mchayden.ca. <br />

“<strong>The</strong> Advocates’ Brief”<br />

welcomes your comments,<br />

articles and announcements.<br />

Please forward them to:<br />

sonia@advocates.ca<br />

Fax: 416-597-1588.<br />

Mail: 2020 - 438 University Avenue<br />

Toronto, ON M5G 2K8<br />

Tel: 416-597-0243 x.112<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong><br />

5


HENDERSON STRUCTURED SETTLEMENTS • THE SMART ALTERNATIVE<br />

THE ADVOCATES' SOCIETY<br />

2003 - <strong>2004</strong><br />

Life Has Enough Great Mysteries.<br />

EXECUTIVE<br />

Jeffrey S. Leon, President<br />

Benjamin Zarnett, First Vice-president<br />

Michael Eizenga,<br />

Second Vice-president<br />

Linda R. Rothstein, Treasurer<br />

Michael E. Barrack, Secretary<br />

DIRECTORS<br />

Kevin R. Aalto<br />

Stephen T. Bale<br />

Jack Braithwaite<br />

David Brown<br />

Paul J.J. Cavalluzzo<br />

Domenic Crolla<br />

Peter J.E. Cronyn<br />

Elizabeth Cummins Seto<br />

Adriana Doyle<br />

Neil Finkelstein<br />

Sandra A. Forbes<br />

Brian A. Foster<br />

Paul J. French<br />

Julie K. Hannaford<br />

Marie Henein<br />

Sheila M. Holmes<br />

Meredith Jackson Donohue<br />

Peter R. Jervis<br />

George B. Kilpatrick<br />

Alfred M. Kwinter<br />

Mark Lerner<br />

Shirley Linton<br />

Wendy Matheson<br />

Wendy Miller<br />

J. Patrick Moore<br />

David Morritt<br />

Barbara J. Murchie<br />

Gregory Richards<br />

Brian J. Saunders<br />

James Scarfone<br />

Donald B. Shanks<br />

Ronald S. Sleightholm<br />

Allan Sternberg<br />

Bonnie A. Tough<br />

Margaret L. Waddell<br />

Peter C. Wardle<br />

Timothy P.D. Bates, Ex Officio<br />

Paul H. Le Vay, Ex Officio<br />

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Instructors and mediators at the recent “Advocacy in Mediation” program, left to right:<br />

Stephen C. Raymond of Raymond Dispute Resolution; Harvin Pitch of Teplitsky Colson;<br />

Charleen H. Brenzall of the Department of Justice (Canada); program chair Ian J. Roland<br />

of Paliare Roland Rosenberg Rothstein LLP, and Gary M. Caplan of McCague Peacock<br />

Borlack McInnis & Lloyd LLP.<br />

EXECUTIVE DIRECTOR<br />

Alexandra M. Chyczij<br />

DIRECTOR of EDUCATION<br />

Jessica Grant<br />

DIRECTOR of MARKETING and<br />

COMMUNICATIONS<br />

Sonia Holiad<br />

Instructors and mediators at the recent “Advocacy in Mediation” program, left to right:<br />

John C. Murray of Heenan Blaikie LLP; William C. McDowell of McCarthy Tétrault LLP;<br />

Stephen M. Malach, Q.C. of Malach & Fidler, and Carolyn J. Horkins of Gowling Lafleur<br />

Henderson LLP.<br />

6<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong>


Paying Tribute to Our Remarkable “Learned Friends”<br />

At the outset of the presidency of Jeff<br />

Leon in June 2003, our <strong>Society</strong> undertook<br />

a number of projects in celebration<br />

of its 40th Anniversary, but none so<br />

ambitious as the publication of a hardcover,<br />

coffee-table book titled Learned<br />

Friends: A Tribute to 50 Remarkable<br />

Ontario Advocates, 1950-2000.<br />

Conceived as a lasting tribute to a crosssection<br />

of individuals who have shaped<br />

our profession and contributed to the<br />

success of our firms, this project quickly<br />

generated a buzz throughout the legal<br />

community. We were especially heartened<br />

when the Honourable Chief Justice<br />

R. Roy McMurtry agreed to write the<br />

Foreword.<br />

In July 2003, an Editorial Board was convened,<br />

chaired by Kevin Aalto of Gowling<br />

Lafleur Henderson LLP, and including<br />

the Honourable Justice Stephen<br />

Goudge, the Honourable Justice Jean-<br />

Marc Labrosse, Sheila Block, Bruce<br />

Carr-Harris, Brian Greenspan, Marie<br />

Henein, George Kilpatrick, Jeffrey Leon,<br />

Paul Monahan, Chris Paliare, Scott<br />

Ritchie, Q.C., Charles Scott, James<br />

Simmons, Q.C., Harvey Strosberg, Q.C.<br />

and Benjamin Zarnett.<br />

of the legal community. A core group of<br />

Editorial Board members is currently<br />

contacting law firms and individuals to<br />

raise sponsorship funds and we are<br />

thrilled that two Toronto firms have<br />

already committed to donations at the<br />

$10,000 level. All sponsors will be<br />

acknowledged in the book.<br />

Please consider supporting this project<br />

at one of the official levels:<br />

Patrons: $10,001 - $20,000 +<br />

Benefactors: $5,001 - $10,000<br />

Supporters: $2,501 - $5,000<br />

Friends:$1,001 - $2,500<br />

Contributors: $500 - $1,000<br />

For sponsorship information, please<br />

contact Kevin Aalto at 416-862-4307.<br />

<strong>The</strong> Editorial Board consulted widely and<br />

chose 50 advocates to showcase from<br />

all regions of Ontario. <strong>The</strong> selection criteria<br />

focused on men and women who<br />

practised between 1950 and 2000, who<br />

are no longer practising but still may be<br />

playing a role within the profession, and<br />

who -- whether in the spotlight or not -<br />

demonstrated that certain combination of<br />

skill, character and accomplishment that<br />

qualifies them as remarkable. To supplement<br />

the volunteers, noted history writer<br />

Christopher Moore was retained to assist<br />

with the profiles of the advocates.<br />

Our research not only uncovered one or<br />

two hidden gems -- including a trailblazing,<br />

female criminal lawyer who wrapped<br />

up her practice in the late ‘50s -- but also<br />

drove home the sad reality that, in at<br />

least one case, there is virtually no<br />

recorded history of the “remarkable”<br />

advocate, only a rapidly dwindling source<br />

of verbal reminiscences.<br />

We invite you to join us in this important<br />

project, which can be realized only<br />

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VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong> 7


Spotlight On a<br />

Board Member<br />

Margaret L. Waddell is a member of<br />

Paliare Roland Rosenberg Rothstein<br />

LLP. She was called to the Ontario<br />

bar in 1989, and to the Alberta bar in<br />

1991. Margaret obtained her LL.B.<br />

degree from Queen’s University and<br />

her LL.M. from Osgoode Hall. She<br />

joined Paliare Roland Rosenberg<br />

Rothstein LLP in September 2003,<br />

after practising for the preceding ten<br />

years with Paul J. Pape, Barristers.<br />

Margaret has a varied advocacy practice<br />

that encompasses a broad range<br />

of corporate, commercial, securities<br />

and shareholder litigation, class<br />

actions, professional liability cases,<br />

and appearing as appellate counsel.<br />

She has appeared in all levels of the<br />

Ontario Courts, and has made applications<br />

for leave to appeal to <strong>The</strong><br />

Supreme Court of Canada.<br />

Additionally, Margaret instructs civil litigation<br />

at the Bar Admission Course<br />

and appears as a speaker at various<br />

continuing education programs.<br />

Margaret is a member of <strong>The</strong><br />

Advocates’ <strong>Society</strong>’s Sub-committee<br />

on Advocacy and Practice, where she<br />

has interfaced with the Rules<br />

Secretariat of the Civil Rules<br />

Committee in responding to proposed<br />

changes to the cost grid and Rule 49<br />

offers to settle.<br />

Wed., March 3<br />

Thurs., March 4<br />

Fri., March 5<br />

Thurs., March 11<br />

Fri., March 12 &<br />

Sat., March 13<br />

Wed., March 24<br />

Thurs., March 25<br />

Fri., March 26<br />

Sat., March 27<br />

Mon., March 29<br />

Wed., March 31<br />

Thurs., April 1<br />

Fri., April 2<br />

Thurs., April 15<br />

Tues., April 20<br />

Sat., April 24 -<br />

Sat., May 1<br />

Tues., May 4<br />

Calendar of Events<br />

Mentoring Dinner Series: “What I know now that I wish<br />

I had known in my early years of practice”<br />

(Jointly with Toronto Lawyers Association)<br />

Toronto: Campbell House<br />

Administrative Tribunal Skills Certificate Program:<br />

Opening Statement and Closing Argument<br />

Toronto: Federal Court of Canada<br />

Chief Justice of Ontario’s Advisory Committee on<br />

Professionalism: Second Colloquia<br />

Toronto: Osgoode Hall Law School‘s Professional<br />

Development Centre<br />

<strong>2004</strong> Ottawa Advocate Honoree Dinner: A Tribute to<br />

Wayne B. Spooner, Q.C., & the late David Sgayias, Q.C.<br />

Ottawa: National Arts Centre<br />

Sopinka Cup<br />

Ottawa: Ottawa Court House<br />

New Members’ Breakfast<br />

Toronto: Campbell House<br />

Mezzaluna Mentoring Dinner Series: Risk Management<br />

Ottawa: Café Mezzaluna<br />

Women's Luncheon Series: I Want to be a Judge<br />

(Jointly with Women's Law Association of Ontario)<br />

Toronto: Campbell House<br />

Criminal Litigation Skills Certificate Program:<br />

a.m. - <strong>The</strong> Bail Hearing; p.m. - Speaking to Sentence<br />

Toronto: Federal Court of Canada<br />

Dinner in Honour of <strong>The</strong> Honourable John W. Morden<br />

Toronto: Sheraton Centre Toronto Hotel<br />

Young Advocates’ Wine and Cheese with the Bench<br />

Toronto: Campbell House<br />

Civil Litigation Skills Certificate Program:<br />

Dynamic Discoveries<br />

Toronto: St. Andrew’s Club and Conference Centre<br />

40th Anniversary Spring Symposium<br />

Advocacy: <strong>The</strong> Art of Persuasion<br />

Toronto: Sheraton Centre Toronto Hotel<br />

Administrative Tribunal Skills Certificate Program:<br />

Opening Statement & Closing Argument<br />

Toronto: Federal Court of Canada<br />

Expert Evidence<br />

Toronto: St. Andrew’s Club and Conference Centre<br />

International Conference<br />

<strong>The</strong> Hague and Amsterdam<br />

Civil Litigation Skills Certificate Program:<br />

Opening Statement and Closing Argument<br />

Toronto: Federal Court of Canada<br />

Continued...<br />

8<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong>


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FORENSIC ENGINEERING AND SCIENCE<br />

Investigate Understand Communicate <br />

Women’s Luncheon Series: I Want to be a Mediator<br />

(Jointly with Women's Law Association of Ontario)<br />

Toronto: Campbell House<br />

London Court House Series Dinner: A Tribute to the<br />

Honourable Justice D. Fletcher Dawson<br />

London: London Hunt and Country Club<br />

New Members’ Breakfast<br />

Toronto: Campbell House<br />

Explained.<br />

Mentoring Dinner Series: “Presenting your case<br />

effectively: A dialogue with Judges and Masters”<br />

Toronto: Campbell House<br />

Administrative Tribunal Skills Certificate Program:<br />

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Toronto: Federal Court of Canada<br />

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Opening Statement and Closing Argument<br />

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Annual General Meeting & End of Term Dinner<br />

Toronto: Fairmont Royal York Hotel<br />

Mentoring Dinner Series: “Making your practice<br />

interesting, challenging and successful”<br />

Toronto: Campbell House<br />

For further information, please call:<br />

Education & Events: 416-597-0243 x.110<br />

Marketing & Communications: 416-597-0243 x.112<br />

Sir William Campbell Foundation: 416-597-0227<br />

<strong>The</strong> J.J. Robinette Dining Room at Campbell House: 416-597-0542<br />

Campbell House<br />

Dining Room:<br />

Lunch is Served and<br />

Gowns are Permitted<br />

<strong>The</strong> Robinette Dining Room<br />

at Campbell House is open<br />

Monday through Friday, from<br />

12:00 p.m. to 2:00 p.m. for <strong>Society</strong><br />

members and their guests.<br />

Because it is permissible to wear<br />

gowns to Campbell House, the dining<br />

room -- located on the Northwest<br />

corner of Queen and University,<br />

across the street from Osgoode Hall<br />

-- is the ideal location for lunch.<br />

Chef Mark and the staff will be<br />

happy to accommodate your court<br />

schedule. When you order, please<br />

advise them of your time limitations.<br />

<strong>The</strong> Robinette Dining Room<br />

Drop in for fine food<br />

and a taste of legal history.<br />

Campbell House:<br />

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Campbell House is the home of <strong>The</strong><br />

Advocates’ <strong>Society</strong> and members are<br />

encouraged to rent this enchanting historic<br />

venue for their private and professional<br />

events:<br />

meetings • weddings • photo sessions •<br />

luncheons • client entertainment •<br />

holiday events • cocktail receptions •<br />

dinner parties • staff incentives •<br />

surprise parties • showers • family<br />

gatherings • birthday parties • staff<br />

promotions • press conferences •<br />

educational programs • fund raises<br />

Catering is provided by<br />

Allison Cumming Gourmet Catering<br />

For additional information,<br />

please contact<br />

Rosalind Monster at 416-516-3324<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong> 9


<strong>The</strong> Expert Column<br />

Global Economic Crime Survey<br />

2003 - Canadian Results<br />

By Steven Henderson<br />

Economic crime<br />

continues to be a<br />

menace to businesses<br />

throughout<br />

the world despite<br />

widespread coverage<br />

in the press<br />

and government<br />

and regulators'<br />

efforts to reduce<br />

Steven Henderson fraud. Over onethird<br />

of companies<br />

were victims of fraud in the last two<br />

years, suffering an average loss of over<br />

US $2 million, according to the<br />

PricewaterhouseCoopers Investigations<br />

& Forensic Services' Global Economic<br />

Crime Survey 2003. In Canada, almost<br />

one half of the companies surveyed<br />

reported being a victim of an economic<br />

crime in the past two years.<br />

<strong>The</strong> Global Economic Crime Survey<br />

2003 represents the minimum benchmark<br />

for economic crime. <strong>The</strong>re are<br />

frauds that organizations never uncover,<br />

while others are treated as commercial<br />

losses. Additionally, there is bound to be<br />

a reluctance to divulge certain frauds<br />

that occur. Despite this, there remain<br />

some valuable lessons to be learned<br />

from this survey. Most notably, it reveals<br />

that in Canada approximately one-fifth of<br />

fraud cases were uncovered by accident<br />

or chance. Inasmuch as this statistic<br />

lends credence to the view that controls<br />

can never eliminate fraud completely,<br />

about one-half of respondents both globally<br />

and in Canada reported the fraud<br />

was uncovered as a result of the work of<br />

internal and external audit. <strong>The</strong> survey<br />

reveals the impact on a company's reputation,<br />

brand image and staff morale can<br />

be more important than the direct financial<br />

loss. Respondents assign primary<br />

responsibility for managing economic<br />

crime issues to the board of directors,<br />

followed closely by senior members of<br />

management. Overall the survey results<br />

reinforce the need for companies in<br />

Canada to develop a proactive anti-fraud<br />

regime founded on vulnerability assessment,<br />

communication, training, testing<br />

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and fraud response planning.<br />

Types of Economic Crime<br />

Asset misappropriation, generally the<br />

easiest to detect as it often involves the<br />

theft of tangible assets with a defined<br />

value, is the single most commonly<br />

reported economic crime. Further insights<br />

can be gained by comparing the perceived<br />

prevalence with the actual number<br />

of incidents. Globally, corruption and<br />

bribery are perceived to be the most<br />

prevalent, however asset misappropriation<br />

has the highest number of incidents<br />

reported. In Canada approximately 40%<br />

of companies consider asset misappropriation<br />

to be the most prevalent with<br />

almost the same percentage of incidents<br />

reported.<br />

Financial misrepresentation is perceived<br />

to be prevalent both in Canada and on a<br />

global basis even though the number of<br />

incidents reported is less than 5%. With<br />

financial misrepresentation, this gap<br />

appears to reflect two factors: higher<br />

awareness following the corporate scandals<br />

in North America and Europe and<br />

an understanding that it is likely to have<br />

a dramatic impact on a business.<br />

Looking to the future, a majority of companies<br />

expect fraud to increase in the<br />

next five years. Over half of Canadian<br />

companies or one-third of global companies<br />

expect their greatest fraud risk to<br />

www.quicklaw.com<br />

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continue to be asset misappropriation,<br />

followed closely by cybercrime, which<br />

primarily involves computer hacking,<br />

virus attacks, denial of service and theft<br />

of electronic data.<br />

<strong>The</strong> Collateral Damage<br />

Fraud can affect organizations in many<br />

ways, not solely in terms of direct financial<br />

losses. <strong>The</strong> indirect costs associated<br />

with staff morale, damage to the reputation<br />

of the organization and the erosion<br />

of shareholder value must be taken into<br />

account. Approximately half of companies,<br />

both globally and in Canada,<br />

reported that economic crime had the<br />

greatest impact on staff morale and motivation.<br />

Less than 5% of Canadian companies<br />

reported that economic crime<br />

impacted the share price despite the fact<br />

that approximately one-fifth indicated it<br />

affected their reputation and business<br />

relationships. <strong>The</strong> markets' lack of knowledge<br />

about fraud or the avoidance of<br />

adverse publicity may explain this, but<br />

many well-publicized cases clearly<br />

demonstrate the sensitivity of markets to<br />

management fraud.<br />

Detecting Economic Crime<br />

<strong>The</strong> perpetrators of fraud invariably take<br />

great pains to conceal or remove evidence<br />

of their crimes. It is not possible to<br />

accurately gauge how much fraud goes<br />

(Continued on page 11)<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong>


(Continued from page 10)<br />

unnoticed, but we can analyse the<br />

means by which fraud is brought to light.<br />

Accident or chance continues to play a<br />

significant role in the detection of fraud.<br />

In Canada, approximately one-fifth of<br />

cases were uncovered this way lending<br />

credence to the view that controls can<br />

never eliminate fraud completely; however,<br />

about one-half of respondents both<br />

globally and in Canada reported that<br />

fraud was uncovered as a result of the<br />

work of internal and external audit.<br />

Clearly, reliance on luck is not a basis for<br />

an anti-fraud regime. Even where companies<br />

have controls in place to detect<br />

economic crime, these often can be rendered<br />

ineffective by management override<br />

or collusion. A company's preventative<br />

anti-fraud regime should consist of<br />

an ongoing assessment of the real risks<br />

and vulnerabilities to fraud within an<br />

organization; senior management actively<br />

communicating a company's fraud policy;<br />

the development of policies to<br />

encourage and protect whistleblowers;<br />

and the development of a robust fraud<br />

response plan that is based on worstcase<br />

scenarios.<br />

Recovering Stolen Assets<br />

Even if economic crime is detected and<br />

prosecuted, it still can prove difficult to<br />

recover the assets. Of respondents who<br />

had experienced fraud, only 10% of<br />

Canadian and global companies succeeded<br />

in recovering more than 80% of<br />

their losses.<br />

<strong>The</strong>re are many reasons for this relative<br />

failure to recover lost assets, one of<br />

which is that companies are reluctant to<br />

embark on long recovery processes with<br />

no certainty of success; however, a policy<br />

of always attempting recovery, and<br />

communicating such an initiative, helps<br />

to create the right culture of deterrence.<br />

Preventing Economic Crime<br />

A majority of businesses are inadequately<br />

prepared to manage and prevent economic<br />

crime. For example, less than<br />

30% of businesses surveyed both globally<br />

and in Canada have fraud-related<br />

training for those handling economic<br />

crime issues. <strong>The</strong>se companies rely on<br />

more tangible prevention tools such as<br />

codes of conduct and ethical policies<br />

that, although a foundation for good<br />

practice, on their own can be poorly<br />

<strong>The</strong> <strong>Society</strong>’s award-winning “Written Advocacy” program featured an illustrious faculty<br />

including, left to right: Joyce Harris of Teplitsky Colson LLP; <strong>The</strong> Honourable Justice<br />

Thomas A. Cromwell of the Nova Scotia Court of Appeal; Stephen V. Armstrong of<br />

Wilmer, Cutler & Pickering, and <strong>Jan</strong>e Greisdorf of <strong>The</strong> Writing Consultants.<br />

understood and difficult to enforce.<br />

In contrast, companies that have actually<br />

suffered an economic crime loss are<br />

more likely to take practical and effective<br />

measures to combat it and to mitigate its<br />

impact. In Canada, 86% of respondent<br />

companies reported having insurance to<br />

cover an economic crime loss. This is<br />

significantly higher than the global<br />

results, which indicate only half of the<br />

companies surveyed were insured.<br />

Similarly, 40% of Canadian companies<br />

surveyed have implemented whistleblowing<br />

systems compared to 28% globally.<br />

As well, two- thirds of Canadian<br />

respondents have implemented preemployment<br />

screening and considered<br />

the impact of fraud in their risk management<br />

systems compared to approximately<br />

half of the global respondents.<br />

Although almost one-half of Canadian<br />

companies surveyed reported falling victim<br />

to an economic crime in the last two<br />

years, approximately 60% of them<br />

reported they are quite confident that<br />

their existing control systems are effective<br />

enough to minimize financial loss.<br />

This is consistent with the global results.<br />

Privacy Legislation and International<br />

Bribery and Corruption Laws<br />

In Canada, approximately 80% of companies<br />

surveyed indicated that they were<br />

familiar with the current privacy legislation,<br />

although approximately one-fifth<br />

indicated they had not yet assessed their<br />

compliance with this legislation. Almost<br />

two-thirds reported they conducted business<br />

abroad, however, only about onehalf<br />

reported they were aware of the<br />

bribery and corruption legislation in both<br />

Canada and the countries in which they<br />

did business. Approximately one-fifth<br />

reported that they had not assessed<br />

their compliance with this legislation.<br />

Further Information<br />

<strong>The</strong> survey demographics and definitions<br />

of economic crimes can be found in<br />

the Economic Crime Survey 2003 report<br />

at www.pwc.com/crimesurvey or call<br />

Steven Henderson at 416-941-8328.<br />

We welcome your suggestions for future<br />

columns. Please forward them by e-mail<br />

to john.seigel@ca.pwc.com.<br />

Steven Henderson is a Partner in the<br />

PricewaterhouseCoopers Dispute Analysis<br />

& Investigations Group in Toronto, focusing<br />

his practice on forensic accounting.<br />

Congratulations to<br />

Kathleen J. Kelly,<br />

Barrister, Arbitrator, Mediator,<br />

winner of the LexisNexis<br />

book contest<br />

(E-Brief, Nov/Dec 2003)<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong> 11


Appointments to<br />

the Federal and<br />

Ontario Courts<br />

Michael L. Phelan of Ottawa has been<br />

appointed a judge of the Federal Court<br />

of Canada. He fills a newly created<br />

position.<br />

Anne L. Mactavish of Ottawa has been<br />

appointed a judge of the Federal Court<br />

of Canada. She fills a newly created<br />

position.<br />

S. Ford Clements of Toronto has been<br />

appointed a judge of the Ontario Court<br />

of Justice, assigned to Brampton.<br />

Paul Currie of Hillsburgh has been<br />

appointed a judge of the Ontario Court<br />

of Justice, assigned to Brampton.<br />

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Montréal Ottawa Toronto Hamilton Waterloo Region Calgary Vancouver Moscow<br />

Howard Chisvin of Newmarket has<br />

been appointed a judge of the Ontario<br />

Court of Justice, assigned to<br />

Newmarket.<br />

Kofi N. Barnes of Toronto has been<br />

appointed a judge of the Ontario Court<br />

of Justice, assigned to Oshawa.<br />

Susan MacLean of Whitby has been<br />

appointed a judge of the Ontario Court<br />

of Justice, assigned to Oshawa.<br />

Margaret McSorley of London has<br />

been appointed a judge of the Ontario<br />

Court of Justice, assigned to Guelph<br />

and Kitchener.<br />

Robert Rogerson of Stratford has<br />

been appointed a judge of the Ontario<br />

Court of Justice, assigned to Guelph<br />

and Kitchener.<br />

A selection of the speakers at the November Civil Litigation Skills Certificate Program on<br />

Convincing Cross-examination, from left to right: Peter H. Griffin of Lenczner Slaght Royce<br />

Smith Griffin; Graham Smith of Goodmans LLP; <strong>The</strong> Honourable Justice G. Dennis Lane<br />

of the Superior Court of Justice; Tracy L. Wynne of Lax O’Sullivan Scott LLP; <strong>The</strong><br />

Honourable Edward Saunders of <strong>The</strong> Osler ADR Centre; Randy A. Pepper of Osler,<br />

Hoskin & Harcourt LLP; program chair David Morritt of Osler, Hoskin & Harcourt LLP, and<br />

Robert J. Morris of Lerners LLP.<br />

Ann Alder of Ottawa has been appointed<br />

a judge of the Ontario Court of<br />

Justice, assigned to Ottawa.<br />

Lise Maisonneuve of Ottawa has been<br />

appointed a judge of the Ontario Court<br />

of Justice, assigned to Ottawa.<br />

Beverly Brown of Toronto has been<br />

appointed a judge of the Ontario Court<br />

of Justice, assigned to Toronto.<br />

Frederic Campling of Hamilton has<br />

been appointed a judge of the Ontario<br />

Court of Justice, assigned to Toronto.<br />

George Gage of Hamilton has been<br />

appointed a judge of the Ontario Court<br />

of Justice, assigned to Toronto.<br />

Paul Robertson of Toronto has been<br />

appointed a judge of the Ontario Court<br />

of Justice, assigned to Toronto.<br />

Brian Scully of Toronto has been<br />

appointed a judge of the Ontario Court<br />

of Justice, assigned to Toronto.<br />

Simon Armstrong of Brampton has<br />

been appointed a judge of the Ontario<br />

Court of Justice, assigned to<br />

Newmarket.<br />

Kristine Bignell of Sault Ste. Marie has<br />

been appointed a judge of the Ontario<br />

Court of Justice, assigned to Sault Ste.<br />

Marie.<br />

Nancy A. Dawson of Toronto has been<br />

appointed a judge of the Ontario Court<br />

of Justice, assigned to Barrie.<br />

12<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong>


President’s Festive Receptions in St. Catharines and Toronto<br />

<strong>The</strong> Advocates’ <strong>Society</strong> held a President’s Festive Reception at the Wellington Court Restaurant in St. Catharines on December<br />

16, hosted by Jeffrey S. Leon and board member Meredith Jackson Donohue. <strong>The</strong> event attracted 71 registrants. Attending with<br />

the president were the <strong>Society</strong>’s Treasurer, Linda R. Rothstein of Paliare Roland Rosenberg Rothstein LLP in Toronto, its<br />

Executive Director, Alexandra Chyczij, and its Director of Communications and Marketing, Sonia Holiad. <strong>The</strong> reception featured<br />

exclusive wines from Thirteenth Street Winery, owned by lawyer Ken Douglas. A similar reception was held at Campbell House in<br />

Toronto on December 18, also attracting a full house. Both receptions were open to members and non-members of the <strong>Society</strong>.<br />

Meredith Jackson Donohue of Daniel Black and Joseph Dallal of<br />

Sullivan, Mahoney, in St. Catharines.<br />

Jeffrey Leon and Laura F. Cooper of Fasken Martineau<br />

DuMoulin LLP, in Toronto.<br />

Left to right, Nicole Tellier, Barrister & Solicitor, Elisabeth Sachs,<br />

Barrister & Solicitor, and Sheila M. Holmes of Chappell, Bushell &<br />

Stewart, in Toronto.<br />

Left to right, Gordon McNab, Q.C., Barrister & Solicitor, Ken<br />

Douglas of Douglas, Stewart & Morningstar, owner of Thirteenth<br />

Street Winery, and Patricia Lucas, Barrister & Solicitor, in St.<br />

Catharines.<br />

End of Term Dinner - Wed., June 9, <strong>2004</strong> - Fairmont Royal York Hotel<br />

Guest Speaker: David W. Scott, Q.C., Borden Ladner Gervais LLP<br />

<strong>The</strong> first Canadian President of the American College of Trial Lawyers<br />

Invitations and reply cards will be mailed to members in the March general mailing.<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong> 13


Suggestions for Managing Law Office Chaos<br />

By Leota Embleton,<br />

Ontario Bar Assistance Program<br />

"This isn't a law practice, it's hell with<br />

florescent lighting."<br />

Nancy B. Jones<br />

You may not realize how great an<br />

impact office stress can have on you<br />

and your practice. It is this kind of stress<br />

that can cause lawyers to sink into<br />

depression, anxiety, dissatisfaction and<br />

even substance abuse. Two personality<br />

traits that are often identified in the legal<br />

profession are the “two Ps”: perfectionism<br />

and procrastination. While these<br />

may seem to be opposites they often<br />

exist together and feed into feeling overwhelmed<br />

and out of control.<br />

Perfectionism and procrastination can<br />

contribute to office chaos.<br />

Are your work habits and office environment<br />

putting you at risk? Here are a few<br />

questions to ask:<br />

- Is your work environment in a state of<br />

constant chaos, disorganization and<br />

high stress?<br />

- Do you find yourself with the same<br />

stresses and the same problems within<br />

your office year after year?<br />

- Are you setting goals for yourself and<br />

your office that never seem to be<br />

achieved?<br />

- Do you dread the start of yet another<br />

day at the office?<br />

- Are you in control of your work, or is<br />

your work in control of you?<br />

If you answer yes to these questions<br />

your personal health and quality of life<br />

are likely to be negatively affected soon,<br />

not to mention your career satisfaction.<br />

<strong>The</strong> impact and the effect of office chaos<br />

depends on several factors:<br />

1. How long have these problems existed?<br />

2. How often are tensions high and<br />

morale low in the office environment?<br />

3. What is the frequency and severity of<br />

client complaints?<br />

4. How long can you stick your head in<br />

the sand in an effort to avoid the issues<br />

and hope they will just go away?<br />

<strong>The</strong>se types of problems are all too<br />

common in many offices. <strong>The</strong> positive<br />

message is that there is a great deal<br />

that can be done to help fix these problems<br />

and to decrease work related<br />

stress and chaos. <strong>The</strong>re are organizational<br />

solutions and personal solutions<br />

to consider.<br />

Organizational solutions and suggestions<br />

for a healthy office:<br />

1. Take a hard, honest look at the<br />

strengths and weaknesses of your<br />

entire office (equipment policies, clients<br />

and marketing).<br />

2. Develop an action plan and decide<br />

what steps need to be taken by whom<br />

and when.<br />

3. Monitor the plan and hold everyone<br />

responsible (including yourself) to do<br />

their part.<br />

4. Voice criticisms privately.<br />

5. Praise openly.<br />

6. Communicate openly, give clear<br />

instructions and avoid last minute planning<br />

when possible.<br />

7. Settle all unresolved conflicts (with<br />

partners and any others in the office).<br />

8. Keep a sense of humour.<br />

Personal solutions for managing<br />

work/office chaos:<br />

Consider your personal space and<br />

reactions in times of stress. When you<br />

are feeling pressured by the many<br />

urgent and simultaneous demands from<br />

clients, staff and colleagues try these<br />

techniques to deal with your personal<br />

reactions in a positive way:<br />

1. Shut the office door and sit down.<br />

Stop the input for a moment.<br />

2. Close your eyes and take three deep<br />

breaths.<br />

3. Drink a glass of water. Refresh your<br />

mind and body.<br />

4. Stretch your neck, arms and legs.<br />

Get blood flowing, help release body<br />

tensions.<br />

5. Put your feet flat on the floor. This is<br />

grounding and will maximize blood flow<br />

to help you focus on the issues.<br />

6. Prioritize and time manage. You can't<br />

do it all at once.<br />

7. Accept your limits. <strong>The</strong>re are only so<br />

many hours in the day.<br />

8. Turn off the computer, shut off the<br />

cell phone and leave the palm pilot.<br />

Are you willing to take the necessary<br />

steps to look for and create healthier<br />

and better working environments for<br />

yourself? Or are you willing to accept<br />

the work-related stresses in your life<br />

year after year? <strong>The</strong> answers may not<br />

be easy but the ultimate choice is<br />

indeed yours! <strong>The</strong>re are ways to get<br />

help -- legal management consultants,<br />

practice management advisors and<br />

OBAP can make suggestions to help<br />

you get started. Put procrastination<br />

behind you and make perfectionism<br />

work for you in a realistic, positive way.<br />

Further reading:<br />

Spencer Johnson and Kenneth<br />

Blanchard Who Moved My Cheese: An<br />

Amazing Way to Deal with Change in<br />

Your Work and in your Life, <strong>The</strong><br />

Putnam Publishing Group, 1998.<br />

Nancy Byerly Jones, Easy Self-Audits<br />

for the Busy Law Office, ABA Law<br />

Practice Management Section, 1999.<br />

Nancy Byerly Jones, <strong>The</strong> Dangerous<br />

Link between Chronic Office Chaos,<br />

Stress Depression and Substance<br />

Abuse, GP Solo Magazine, July/Aug<br />

2001.<br />

John Starzynski, How to Focus During<br />

Stress, OBAP Newsletter, Oct. 2003.<br />

Confidential help and information<br />

are available for lawyers<br />

and their families.<br />

Ontario Bar Assistance Program<br />

Lawyers helping lawyers since 1978<br />

www.obap.ca<br />

Leota Embleton, Program Manager,<br />

416-241-7983<br />

John G. Starzynski,<br />

Volunteer Executive Director,<br />

1-877-6227<br />

LINK Lawyers Assistance Program<br />

English: 1-866-261-6704<br />

French: 1-866-261-6718<br />

14<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong>


Order Material from Conferences and CLE Programs<br />

Please mark your selections and forward this entire sheet when ordering. All prices subject to GST #R108070707.<br />

“Practical Strategies V” (1996) Understanding Chronic Pain<br />

Written transcripts......................................................................................................................................$50. + $3.50 = $53.50<br />

“Practical Strategies VI” (1997) Looking to the Future: Bill 59<br />

Binder Diskette .................................................................................................................................$50. + $3.50 = $53.50<br />

“Practical Strategies VII” (1998) Four Torts and Accident Benefits Schemes Ago and Catastrophic Impairment<br />

Binder Diskette .................................................................................................................................$50. + $3.50 = $53.50<br />

“Practical Strategies VIII” (1999) Back to Basics<br />

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“Practical Strategies IX” (2000) Practical Strategies for Advocates<br />

Binder Diskette .................................................................................................................................$50. + $3.50 = $53.50<br />

“Practical Strategies X” (2001) Practical Strategies for the 21st Century Lawyer: What’s Hot, What’s Not<br />

Binder.......................................................................................................................................................$75. + $5.25 = $80.25<br />

“Tricks of the Trade: Practical Strategies for Litigation Lawyers” (2002)<br />

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“Tricks of the Trade: Practical Strategies for Jury Trials” (2003)<br />

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“Tricks of the Trade: Proving & Disproving Liability in Personal Injury Claims” (<strong>2004</strong>)<br />

Binder.................................................................................................................................................$160. + $11.20 = $171.20<br />

“Tools of the Trade, Part 2: Pre-trials” (1995) Intermediate members’ program<br />

Binder......................................................................................................................................................$25. + $1.75 = $26.75<br />

“ADR: How to Win-Win in a Win World” (1995)<br />

Binder.......................................................................................................................................................$50. + $3.50 = $53.50<br />

“Fall Convention: Palm Beach Justice” (1998)<br />

Diskette .....................................................................................................................................................$50.+ $3.50 = $53.50<br />

“Fall Convention: Ethics and Advocacy in a World Gone Mad” (1999)<br />

Diskette .....................................................................................................................................................$50.+ $3.50 = $53.50<br />

“Fall Convention: Living Law Vida Loca” (2000)<br />

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“Fall Convention: Rights & Rhythms” (2002)<br />

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“Expert Evidence” (1999)<br />

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“Tax Litigation” (2001)<br />

Binder.......................................................................................................................................................$50. + $3.50 = $53.50<br />

“An Overview of Class Actions” (2001)<br />

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“Litigation Strategy” (2002)<br />

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“Civil Litigation 100% Case Management Alert” (2001)<br />

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“Intellectual Property” (2002)<br />

Binder ......................................................................................................................................................$80. + $5.60 = $85.60<br />

“Litigation Meets the Internet” (2002)<br />

Binder.................................................................................................................................................$150. + $10.50 = $160.50<br />

Shipping to a location outside of Toronto............................................................................................................................$20.<br />

Shipping to a location in Toronto..........................................................................................................................................$10.<br />

TOTAL $__________<br />

Name:__________________________________________ Firm:________________________________________<br />

Address:_______________________________________________ P/C:__________ Tel:(_____)______________<br />

Debit my VISA account #:__________________________________________ in the amount of $__________<br />

Expiry date:_______________ Signature:___________________________<br />

Enclosed is my cheque in the amount of $__________ payable to: <strong>The</strong> Advocates’ <strong>Society</strong><br />

Order by fax: 416-597-1588, or mail: <strong>The</strong> Advocates’ <strong>Society</strong>, 2020-438 University Ave., Toronto, ON M5G 2K8<br />

VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong> 15


JOHN J. ROBINETTE<br />

Peerless Mentor: An Appreciation<br />

By George D. Finlayson<br />

$30.00 (tax included)<br />

Personally signed by the author!<br />

All proceeds go to the Sir William Campbell Foundation<br />

To order, please call 416-597-0227 (ext.3 or 4) or<br />

e-mail at museum@campbellhousemuseum.ca<br />

16 VOLUME 15, NO. 5, JANUARY/FEBRUARY <strong>2004</strong>

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