B. Sambeth & J. Lack -- What makes people act extremely (Bern ...
B. Sambeth & J. Lack -- What makes people act extremely (Bern ...
B. Sambeth & J. Lack -- What makes people act extremely (Bern ...
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The SCARF model<br />
By focusing on the following 5 key drivers of social behavior, mediators can<br />
maximize the chances of a “successful” mediation, also in extreme situations.<br />
•� Status<br />
•� Certainty<br />
•� Autonomy<br />
•� Relatedness<br />
•� Fairness<br />
= SCARF<br />
Threat Reward<br />
Source: F. Bogacz from David Rock, Neuroleadership Institute<br />
http://www.your-brain-at-work.com/files/NLJ_SCARFUS.pdf<br />
10 © B. <strong>Sambeth</strong> Glasner & J. <strong>Lack</strong> 2008-10. All rights reserved. www.altenburger.ch
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