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B. Sambeth & J. Lack -- What makes people act extremely (Bern ...

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Conflict Escalation Theory: Glasl’s 9 Steps<br />

1<br />

Disagreement<br />

The Problem<br />

2 Debate+polemic<br />

The <strong>people</strong><br />

3 Actions,<br />

not words<br />

WIN-WIN 4 Images and<br />

coalitions<br />

5 Deliberate loss<br />

of face<br />

6 Management of<br />

threat<br />

WIN-LOSE 7 Limited destructive<br />

blows<br />

8 Fragmentation<br />

of the enemy<br />

Inspired by: Tina Monberg<br />

F. Glasl’s “Confronting Conflict”<br />

Target zone for conflict resolution<br />

LOSE-LOSE<br />

The “extreme” zone?<br />

Together into<br />

the abyss<br />

2 © B. <strong>Sambeth</strong> Glasner & J. <strong>Lack</strong> 2008-10. All rights reserved. www.altenburger.ch<br />

9

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