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Summary of the Ombudsman's Report 2013

To settle disputes between banks and their customers as quickly and smoothly as possible, Germany's private commercial banks introduced an out-of-court conciliation procedure as early as 1992.

To settle disputes between banks and their customers as quickly and smoothly as possible, Germany's private commercial banks introduced an out-of-court conciliation procedure as early as 1992.

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Tätigkeitsbericht <strong>2013</strong> 105<br />

bankenverband

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