2007 Sustainability Report - Manila Water Company

A Decade of
Continuing Service
Maintaining A Model of
Public-Private Partnership
All our efforts on sustainable development are realized
mainly because we have managed to maintain a healthy,
professional relationship with the public sector. Manila
Water as an entity depends on two major factors:
consent of the government and public acceptance.
In 2007, we completed the second Rate Rebasing
exercise. The Rate Rebasing exercise is a year-long
review of our performance in the last five years, and
an evaluation of our future plans and programs, as
stated in our business plan. Both items are anchored
on our customer’s needs. Several layers of approval are
necessary prior to the final approval of our business
plan. The business plan is evaluated by the Metropolitan
Waterworks and Sewerage System regulators and their
consultants, and presented to the general public,
including a broad range of government and nongovernment
officials. Two major public consultations
attended by almost 400 people were held as well as
671 community consultations.
Mr. Aquino answers a query from the audience during a major
public consultation in Quezon City. A series of public consultations
were also held to fully explain our plans and programs to the
people.
The timely completion of the exercise is a testament to
the transparency of the relationship between the public
and the private sector, which will ensure that all plans
to improve lives continue.
MANILA WATER COMPANY, INC.
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