A REPORT FOR COLLEAGUES May 2015

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THIS REPORT IS DESIGNED TO ARM YOU WITH THE REAL FACTS AND FIGURES ABOUT OUR BUSINESS. IT PROVIDES A SUMMARY OF THE POSITIVE DIFFERENCE WE ARE MAKING AS AN EMPLOYER, AS A SUPPORTER OF LOCAL COMMUNITIES HERE IN THE UK AND FURTHER AFIELD AND HOW WE’RE LEADING THE WAY IN IMPROVING SAFETY AND SECURITY. TODAY, EIGHT DECADES ON WE DO BUSINESS ACROSS 4/9 IN 1934 OUR BUSINESS WAS ESTABLISHED BY WILLIAM HILL AND WE OPENED THE DOORS OF OUR FIRST SHOP FOUR CONTINENTS AND IN NINE DIFFERENT IN 1966. COUNTRIES. YOU ARE PART OF A VERY BIG TEAM, RIGHT NOW THERE ARE AROUND 16,000 OF US! THERE IS NO LIMIT TO WHAT YOU CAN ACHIEVE AT WILLIAM HILL. THE VAST MAJORITY OF OUR SHOPS (75%) HAVE BEEN PRESENT IN THEIR COMMUNITIES FOR OVER 20 YEARS. IT MIGHT SURPRISE YOU TO KNOW THAT THREE OUT OF FOUR OF OUR LAST CEO’S STARTED THEIR CAREERS IN A SHOP. OUR COLLEAGUES ARE OUR MOST IMPORTANT ASSET, WHICH IS WHY WE PRIORITISE, TRAINING AND DEVELOPMENT SO THAT YOU CAN REACH YOUR FULL POTENTIAL, WHETHER YOU WANT TO BUILD A CAREER WITH US OR WE ARE JUST HELPING YOU FUND YOUR STUDIES. LAST YEAR WE INVESTED OVER £1,000,000 IN TRAINING AND DEVELOPMENT. 1,692 COURSES OUR DEDICATED TRAINING TEAM OFFER HUNDREDS OF COURSES, FROM COMPLIANCE TO LEADERSHIP. SPEAK TO YOUR LINE MANAGER FOR MORE DETAILS. SHOP TEAMS GRAPHIC DESIGNERS PROGRAMME DEVELOPERS AREA OPERATIONS MANAGERS EVENT MANAGERS SURVEYORS RESEARCHERS CUSTOMER SERVICES DISTRICT OPERATIONS MANAGERS CALL HANDLERS TRADERS COMPLIANCE OFFICERS ACCOUNTANTS TEAM LEADERS TRAINERS RADIO PRESENTERS ANALYSTS WEB DESIGNERS THERE’S MUCH, MUCH MORE TO A JOB AT WILLIAM HILL THAN YOU THINK. WE ARE PROUD OF OUR DIVERSE TEAM, AROUND 53% OF OUR COLLEAGUES ARE FEMALE.
OVER WILLIAM HILL IS A GREAT PLACE TO WORK, WHICH IS WHY PEOPLE STAY WITH US. THE AVERAGE LENGTH OF SERVICE OF A SHOP MANAGER IS 14 YEARS, WE HAVE OVER 1500 COLLEAGUES WHO HAVE WORKED FOR OVER 20 YEARS AND ALMOST 50 COLLEAGUES WHO HAVE EARNED THEIR 40 YEARS AWARD. over fifty AGE IS NO BARRIER TO ADVANCEMENT AT WILLIAM HILL, OVER 16% OF OUR COLLEAGUES ARE OVER 50 YEARS OLD. ZERO GETTING WE DO NOT EMPLOY ANYONE ON ZERO HOURS CONTRACTS. INVOLVED IN YOUR LOCAL COMMUNITY IS REWARDING AND MAKES BUSINESS SENSE. IT GIVES YOU INSIGHT INTO WHAT IS HAPPENING LOCALLY, YOU’LL LEARN WHAT MATTERS TO THE PEOPLE IN YOUR LOCAL COMMUNITY AND IMPORTANTLY UNDERSTAND HOW YOU AND YOUR TEAMS CAN GET INVOLVED AND HELP THE COMMUNITY TO THRIVE. £220K LAST YEAR, YOUR AMAZING CHARITABLE EFFORTS RAISED OVER £220,000 FOR GOOD CAUSES. BUILDING A LIBRARY REGENERATION PROJECTS TOY DONATIONS PROVIDING BOOKS FOOD DISTRIBUTION TO THE HOMELESS INTERNATIONAL AID SUPPORTING YOUNG PEOPLE COMMUNTIY CLEAN UPS DONATIONS TO LOCAL CHARITIES PROVIDING EMPLOYABILITY SKILLS YOUR EFFORTS HAVE MADE A POSITIVE DIFFERENCE TO THE LIVES OF LOCAL PEOPLE IN COMMUNITIES ACROSS THE WORLD. PROJECT AFRICA. IN JUNE 2012 WE MADE A FIVE YEAR COMMITMENT TO MAKE A REAL DIFFERENCE TO A SMALL COMMUNITY IN KENYA. SO FAR WITH YOUR SUPPORT WE’VE BUILT AND STOCKED A LIBRARY, BUILT TEACHER ACCOMMODATION, INTRODUCED A CLEAN WATER SOURCE AND WE’VE BEGUN WORK ON A NEW MEDICAL CENTRE. KEEPING YOU AND YOUR CUSTOMERS SAFE AND SECURE IS OUR PRIMARY SECURITY GOAL. THE ACTION WE HAVE TAKEN TOGETHER OVER THE LAST SEVEN YEARS HAS MADE SIGNIFICANT IMPROVEMENTS ACROSS ALL KEY METRICS. FALL IN CASH IN TRANSIT INCIDENTS. REDUCTION IN ROBBERIES. FALL IN BURGLARIES.
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Page 3: MEET OUR COLLEAGUES. We are incredi

A REPORT FOR COLLEAGUES May 2015

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